21st Street, Al Adama District, Dammam, Eastern Province
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact us directly and it will be our pleasure to assist you if you have any questions or concerns. Your feedback is greatly appreciated. I kindly ask you to recommend to your family and friends about the wonderful stay you had with us! Thank you for choosing Wyndham Garden Dammam Hotel Management
Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact us directly and it will be our pleasure to assist you if you have any questions or concerns. Your feedback is greatly appreciated. I kindly ask you to recommend to your family and friends about the wonderful stay you had with us! Thank you for choosing Wyndham Garden Dammam Hotel Management
Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact us directly and it will be our pleasure to assist you if you have any questions or concerns. Your feedback is greatly appreciated. I kindly ask you to recommend to your family and friends about the wonderful stay you had with us! Thank you for choosing Wyndham Garden Dammam Hotel Management
6/10 Okay
Arif
19 Dec 2023
Arif
Stayed 1 night in Dec 2023
Response from Yasser on 20 Dec 2023
Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact us directly and it will be our pleasure to assist you if you have any questions or concerns. Your feedback is greatly appreciated. I kindly ask you to recommend to your family and friends about the wonderful stay you had with us! Thank you for choosing Wyndham Garden Dammam Hotel Management
8/10 Good
Verified traveller
Business traveller
16 Nov 2023
Liked: Room comfort
Verified traveller
Stayed 1 night in Nov 2023
Response from Yasser on 17 Nov 2023
Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact us directly and it will be our pleasure to assist you if you have any questions or concerns. Your feedback is greatly appreciated. I kindly ask you to recommend to your family and friends about the wonderful stay you had with us! Thank you for choosing Wyndham Garden Dammam Hotel Management
Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact us directly and it will be our pleasure to assist you if you have any questions or concerns. Your feedback is greatly appreciated. I kindly ask you to recommend to your family and friends about the wonderful stay you had with us! Thank you for choosing Wyndham Garden Dammam Hotel Management
Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact us directly and it will be our pleasure to assist you if you have any questions or concerns. Your feedback is greatly appreciated. I kindly ask you to recommend to your family and friends about the wonderful stay you had with us! Thank you for choosing Wyndham Garden Dammam Hotel Management
Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact us directly and it will be our pleasure to assist you if you have any questions or concerns. Your feedback is greatly appreciated. I kindly ask you to recommend to your family and friends about the wonderful stay you had with us! Thank you for choosing Wyndham Garden Dammam Hotel Management
Thank you for taking the time to tell us about your experience at Wyndham Garden Dammam. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay comfortable and we exceeded your expectations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Good location. 30 minutes drive to and from Dammam Airport
Husam
Stayed 1 night in Jun 2022
Response from Yasser on 25 Jun 2022
Thank you for taking the time to tell us about your experience at Wyndham Garden Dammam. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay comfortable and we exceeded your expectations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Dear Guest ,
Thank you very much for taking the time to review our hotel. We regret to hear that our service did not meet you expectations and we will address it with the concerned departments.
We hope that we will be able to serve you better during your next stay with us.
Management
ضيفنا العزيز
انه من دواعى سرورنا استقبال تعليقاتكم ايضا نحن نقدر كل التعليقات و نبذل قصارى جهدنا من اجل توفير كل متطلبات النزلاء و تقديم افضل خدمه ممكنه
نشكركم على تعليقاتكم و نتمنى استضافتكم مرة اخرى حتى نقوم بخدمتكم بشكل افضل
الإدارة
Even though Wyndham hotels belong to a reputable chain, Wyndham Dammam has terribly failed to meet their usual standard. As for customer service, it was extremely disappointing. After calling the reception and leaving the "Make Up My Room" notice, we got back to the hotel hours later to find our suite untouched. We then made 3 calls to the reception and personally went down to the lobby to remind them to clean the room, to no avail. They were proud to tell us that they cleaned our room by using "3 staff members" by 10:30 PM without a single apology. Was it worth it paying around $270/night and waiting 7 hours for housekeeping? I am guessing it is not.
Moh'd
Stayed 2 nights in Nov 2021
Response from Yasser on 12 Nov 2021
Dear Guest,
Thank you for your visit and for taking time to review our hotel, we are sorry to hear that you did not enjoy your stay with us. We sincerely apologize for any misunderstanding occurred. Please be assured that we are taking all comments seriously to improve our guest service experience.
Management
Children running wild between bedrooms in corridors. Not acceptable.
Verified traveller
Stayed 1 night in Sep 2021
Response from Yasser on 31 Oct 2021
Dear Guest,
Thank you for taking time to review our hotel following your visit, we regret to hear that you did not enjoy your stay with us. Please be assured that we are taking you feedback seriously to improve our guest service experience and to meet the guest expectation.
Looking forward to welcoming you back .
ضيفنا العزيز
انه من دواعى سرورنا استقبال تعليقاتكم ايضا نحن نقدر كل التعليقات و نبذل قصارى جهدنا من اجل توفير كل متطلبات النزلاء و تقديم افضل خدمه ممكنه
نشكركم على تعليقاتكم و نتمنى استضافتكم مرة اخرى حتى نقوم بخدمتكم بشكل افضل
الإدارة
Thank you for taking the time to tell us about your experience at Wyndham Garden Dammam. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay comfortable and we exceeded your expectations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
4/10 Poor
Verified traveller
Travelled with family
16 May 2021
Disliked: Staff & service, room comfort
Verified traveller
Stayed 1 night in May 2021
Response from Yasser on 16 May 2021
Dear Guest,
Thank you for your great review, we are very happy to hear about your enjoyable experience at the Wyndham Garden Dammam.
Your kind feedback on our services is very appreciated, we will make sure to share it with the team.
Looking forward to seeing you back soon
Management
Terrible hotel. Phones in the room do not work so you can’t call room service, the reception staff finish their cigarettes outside before running in to serve you. Shower leaks all over the bathroom floor more water outside than inside. Lights do not turn off and instead flicker all night. Dreadful hotel with the standard saudi customer service attitude to couple it from the staff. would never stay here again.
GUY
Stayed 1 night in Mar 2020
Response from Yasser on 5 Mar 2020
Dear Guest ,
Thank you for taking the time to review our hotel and share you feedback. We regret to hear about your disappointing experience, this is not the usual level of service we strive to provide. Please be assured that we will do everything to prevent this issue from happening in future.
We sincerely apologize and we hope you will return for a more enjoyable stay next time.
Management
6/10 Okay
Verified traveller
3 Feb 2020
Liked: Staff & service
Disliked: Amenities
The staff where nice. But I was disappointed to find out that they didn’t have the massage as advertised. The rest of the service was okay. And I was disappointed also when they gave me a room I didn’t request. Otherwise it was just okay.
Verified traveller
Stayed 4 nights in Jan 2020
Response from Management on 6 Feb 2020
Dear Guest ,
Thank you very much for taking the time to review our hotel. We regret to hear that our service did not meet you expectations and we will address it with the concerned departments.
We hope that we will be able to serve you better during your next stay with us.
Dear Guest ,
Thank you for taking the time to review our hotel and share you feedback. We regret to hear about your disappointing experience, this is not the usual level of service we strive to provide. Please be assured that we will do everything it takes to prevent this issue from happening in future.
We sincerely apologize and we hope you will return for a more enjoyable stay next time.
Management
Dear Guest,
Thank you very much for sharing with us and other travelers your experience at Wyndham Garden Dammam.
I was happy to read that you and your family have enjoyed your stay with us, and you were satisfied with our services and facilities. Your kind words are highly appreciated
Thank you again for your feedback and we are looking forward to the pleasure of welcoming you back to our hotel soon.
Best regards,
Management
Dear Guest,
Thank you very much for sharing with us and other travelers your experience at Wyndham Garden Dammam.
I was happy to read that you and your family have enjoyed your stay with us, and you were satisfied with our services and facilities. Your kind words are highly appreciated
Thank you again for your feedback and we are looking forward to the pleasure of welcoming you back to our hotel soon.
Best regards,
Management
Ideal for an overnight stay whilst on a business trip. Good value and good location. Great size room and everything you need. Next to a Loulou supermarket and mall which is handy.
Paul
Stayed 1 night in Apr 2019
Response from WGD on 11 Apr 2019
Dear Guest,
Thank you very much for sharing with us and other travelers your experience at Wyndham Garden Dammam.
I was happy to read that you and your family have enjoyed your stay with us, and you were satisfied with our services and facilities. Your kind words are highly appreciated
Thank you again for your feedback and we are looking forward to the pleasure of welcoming you back to our hotel soon.
Best regards,
Management
8/10 Good
Verified traveller
13 Feb 2019
Verified traveller
Stayed 2 nights in Feb 2019
Response from WGD on 11 Apr 2019
Dear Guest,
Thank you very much for sharing with us and other travelers your experience at Wyndham Garden Dammam.
I was happy to read that you and your family have enjoyed your stay with us, and you were satisfied with our services and facilities. Your kind words are highly appreciated
Thank you again for your feedback and we are looking forward to the pleasure of welcoming you back to our hotel soon.
Best regards,
Management
In general it was a good choice. Clean, staff are courteous and pleasant. The only thing is that I could not control the temperature of my room it was either too cold or i had to turn the AC off. This problem was not solved in my 2 day stay.
Verified traveller
Stayed 2 nights in Feb 2019
Response from Yasser on 20 Feb 2019
Dear Guest,
Thank you very much for taking the time to share your comments regarding your stay at Wyndham Garden Dammam!
We appreciate all feedback from our guests, as this is the best way to understand which areas to focus on as we continue to strive improvement.
Please allow us to express our sincerest apologies for the inconveniences that you experienced during your stay.
Rest assured that we will arrange the necessary measures to ensure the best service.
We are glad that you have liked the services and facilities of our Hotel.
Again, thank you very much for your bringing these matters to our attention.
Management
8/10 Good
Santiago
5 Dec 2023
Santiago
Stayed 3 nights in Dec 2023
Response from Yasser on 20 Dec 2023
Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact us directly and it will be our pleasure to assist you if you have any questions or concerns. Your feedback is greatly appreciated. I kindly ask you to recommend to your family and friends about the wonderful stay you had with us! Thank you for choosing Wyndham Garden Dammam Hotel Management
6/10 Okay
Karin
7 Feb 2023
Karin
Stayed 2 nights in Jan 2023
Response from Yasser on 8 Feb 2023
Thank you for taking the time to tell us about your experience at Wyndham Garden Dammam. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay comfortable and we exceeded your expectations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at Wyndham Garden Dammam. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay comfortable and we exceeded your expectations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
10/10 Excellent
Manar
Travelled with family
21 Jun 2021
جناح مو غرفتين
الفندق بشكل عام ممتاز ولكن الغرفه الماستر كان يوجد صوت جريان مياه من المواصير واضحه جدا ومزعجه كذلك باب البلكونه غير محكم فكان صوت الهواء قري جدا ومزعج وكل تلك الاصوات تتضح وقت الليل وطلبت الصيانه ولكن لم يستجب احد
Manar
Stayed 6 nights in Jun 2021
Response from Yasser on 21 Jun 2021
ضيفنا العزيز
انه من دواعى سرورنا استقبال تعليقاتكم ايضا نحن نقدر كل التعليقات و نبذل قصارى جهدنا من اجل توفير كل متطلبات النزلاء و تقديم افضل خدمه ممكنه
نشكركم على تعليقاتكم و نتمنى استضافتكم مرة اخرى حتى نقوم بخدمتكم بشكل افضل
الإدارة
Dear Guest,
Thank you for your great review, we are very happy to hear about your enjoyable experience at the Wyndham Garden Dammam.
Your kind feedback on our services is very appreciated, we will make sure to share it with the team.
Looking forward to seeing you back soon
Dear Guest,
Thank you for choosing Wyndham Garden Dammam and for your kind review, we are happy to hear that you had a great stay at our hotel .
Your feedback on our services is much appreciated, and we will make sure to share it with the team.
We look forward to welcoming you back soon!
Management
Dear Guest,
Thank you very much for sharing with us and other travelers your experience at Wyndham Garden Dammam.
I was happy to read that you and your family have enjoyed your stay with us, and you were satisfied with our services and facilities. Your kind words are highly appreciated
Thank you again for your feedback and we are looking forward to the pleasure of welcoming you back to our hotel soon.
Best regards,
Management