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This is my first reservation through your website, and should be the last.
When I reached the hotel they told me their no reservation under my name! Which cased me to bay more money to find new room in another hotel for my family.
Then I made a chat with your support and they said they will talk with the hotel and feedback me, and till now no feedback.
Verified traveller
Stayed 2 nights in Jun 2019
6/10 Okay
JC, WI
11 Jun 2019
Liked: Property conditions & facilities
Disliked: Staff & service
The rooms are large, very quiet, and the beds are comfortable.
The building, its decorations, and furniture are all very, very old. I have never stayed in a hotel that looked so old! Have they ever renovated it once? However, the bed was comfortable enough and it was quiet. But the water had a terrible smell in the bathroom.
J
Stayed 1 night in May 2019
Response from fawaz on 5 Jun 2019
thanks for your nice feedback, hope to see you soon
8/10 Good
Verified traveller
17 Feb 2019
Verified traveller
Stayed 2 nights in Feb 2019
4/10 Poor
Kevin
2 Feb 2019
Liked: Cleanliness
Disliked: Property conditions & facilities
Cold water, warm coffee
I was disappointed by the cold shower, the tub that wouldn't drain and the coffee in the restaurant which was warmed up from the day before.
موظفين الفندق غير مبالين في النظافه العامه او حتى سلامة وصحة النزلاء واحد الأمثله مسبح الفندق نظافة معدومه ومقرفه والأهم من هالشيء يسمحون بنزول المسبح بالملابس الداخليه وخاصة الفنايل الداخليه والجنزات وليس بالزي الخاص بالسباحه حاجه مقرفه ومرض