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The staff had excellent customer service from chrck-in to checkout! The breakfast was good well managed also.
LaCanne
Stayed 2 nights in Mar 2024
Response from HiEx Dalton on 6 Apr 2024
Thank you so much for your comments LaCanne! I appreciate you and am glad to know you had a 5/5 stay with us! Hope to see you again in the near future! :)
Property is very clean and offers lots of close dining options for all. Cracker Barrel is right next door. Rooms were very nice, and bathrooms look new.
Stacy
Stayed 1 night in Feb 2024
Response from HiEx Dalton on 24 Feb 2024
Stacy, Thank you for your candid review! I appreciate you taking the time and hope you'll stop by again soon! :)
Plenty of desk space, good lighting, lots of outlets for plugging in computers, etc. Quiet, close to places to eat (a number of them within walking distance). Beds are comfotable and the staff is very nice.
Marion
Stayed 14 nights in Feb 2024
Response from HiEx Dalton on 24 Feb 2024
Marion, Thank you for your 10/10 review! Thank you for mentioning our spacious rooms and close proximity to a lot of dinner options! I hope you will think of us next time you are in the area! :)
This place is very nice and easy to access but this stay the TV was broke and the exhaust fan didn't work!!
Laddie
Stayed 1 night in Dec 2023
Response from HiEx Dalton on 30 Dec 2023
Hey Laddie, I appreciate your 8/10 rating and I apologize for you issues with the TV. Thank you for bringing this to my attention. I hope you'll think of us next time you are in the area! :)
10/10 Excellent
Ida
20 Dec 2023
Ida
Stayed 1 night in Dec 2023
Response from HiEx Dalton on 30 Dec 2023
Thank you so much for your 5/5 rating! Hope to see you back soon! :)
Her Derrick! Thank you so much for reviewing our property! I am happy to know you had a 10 out of 10 stay with us and hope that you'll come back soon! :)
Very clean, quiet, with a good breakfast. Staff is very friendly.
David
Stayed 3 nights in Nov 2023
Response from HiEx Dalton on 18 Nov 2023
Thank you for reviewing your recent stay in Dalton, GA! I am glad to know you had a 10/10 stay with us and hope that you'll think of us on your next adventure! :)
Dear Michelle, Thank you for your review. I apologize we did not meet your expectations. We are working hard to provide excellent service to all of our guests, and I am sorry we missed the mark with you. We hope you will give us another chance.
Dear Mr. Harold, I apologize for the inconvenience you had during your recent stay with us. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us another chance by staying with us again to show you that your unsatisfactory stay was an exception.All the best,
Had a great stay. Very clean, comfortable, and quiet. Staff was very friendly. Great breakfast choices. Would definitely stay here again if visiting Dalton GA
Terri
Stayed 2 nights in Oct 2023
Response from HiEx Dalton on 4 Nov 2023
Thank you for your recent stay with us! I am happy to know you had a 5/5 stay with us! Thank you for mentioning out cleanliness and our breakfast choices! Come back soon! :)
The hotel was fantastic. When our original cards wouldn’t work for the room the front desk upgraded us to a suite. That was very nice.
Sue-Lynn
Stayed 2 nights in Aug 2023
Response from HiEx Dalton on 13 Aug 2023
Dear Sue-Lynn I apologize for your check-in issues but I am glad to know we were able to accommodate you in an upgraded room! We hope you'll think of us next time you are in Dalton, GA :)
6/10 Okay
Anali
Travelled with family
7 Aug 2023
Liked: Property conditions & facilities
One of the stuff members went into the room and open the door with out knocking. They should know what rooms are in use. We were scare because we were sleeping when we heard the door open.
Anali
Stayed 2 nights in Aug 2023
Response from HiEx Dalton on 13 Aug 2023
Anali, I apologize for our housekeeping staff and I assure your the issue has been brought to management's attention. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Break fast Menu! Cleanliness ! Professional Staff who greeted me upon arrival and took care of my check in immediately. Everything is great at the hotel!! I love it!!!
Ramkumar
Stayed 1 night in Aug 2023
Response from HiEx Dalton on 13 Aug 2023
Thank you for your candid feedback! I appreciate the comments on our staff and hotel. We hope you'll come back soon! :)
Amazingly clean and updated rooms. Receptionis was having a bad da but overall it was an excellent stay.
Michael
Stayed 1 night in Jul 2023
Response from HiEx Dalton on 29 Jul 2023
Michael Thank you for taking time out of your busy day to review our property. We are very please that your overall stay was excellent and we apologize to you for our receptionist and were glad to see that you highly recommend us. We hope to see you again in the future
We loved how clean and modern the hotel is. Our room smelled really fresh, which has not been the case in several of the hotels we have stayed in lately. The breakfast was really good and the staff was very friendly. We have stayed here twice on a road trip this summer, and would definitely stay again!
Cynthia
Stayed 1 night in Jul 2023
Response from HiEx Dalton on 15 Jul 2023
Thank you for the 5/5 rating! I am happy to know that you had a very accommodating stay! Thank you for mentioning our cleanliness, friendliness, and our breakfast! We can't wait for your next visit! :)