CONS: Room wasn't ready at check-in time. They took our bags and lost the tags. When we finally were able to check-in to our room, they took more than 30 mins to bring our bags up (after telling us 5 mins)—and then didn’t bring one of our bags up the whole night (I had to go down and let them let me in their storage closet to find it because my Apple Airtag said where my stuff was). It made us late to our dinner reservation.
PROS: Spa was really nice. Room was nice and spacious.
OVERALL: For the cost, I honestly expected better service. Overall, it’s a nice hotel, but probably won’t be back. May use the spa again in the future though just for the day.