Seasonal outdoor pool

Reviews of Quality Inn DFW Airport North

2.5 out of 5
Quality Inn DFW Airport North
8205 Esters Blvd, Irving, TX

Reviews

7.8

Good

Rating 10 - Excellent. 691 out of 1676 reviews" "
Rating 8 - Good. 500 out of 1676 reviews" "
Rating 6 - Okay. 237 out of 1676 reviews" "
Rating 4 - Poor. 109 out of 1676 reviews" "
Rating 2 - Terrible. 139 out of 1676 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Nick

Liked: Staff & service
Disliked: Property conditions & facilities
Average room, found a cockroach
Stayed 1 night in May 2024

10/10 Excellent

Angelica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were three girls in our 20s staying in Irving for a baby shower. Super easy check in, pool was open, just a tad small, and the room was as advertised! We were also up early for breakfast
Stayed 1 night in May 2024

10/10 Excellent

Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Well appointed room.
Stayed 1 night in May 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Closer to the airport and great
Stayed 1 night in May 2024

10/10 Excellent

Shaunda

Stayed 1 night in May 2024

6/10 Okay

Irlanda, Swift Current

Great
Stayed 3 nights in May 2024

10/10 Excellent

Lura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was. Short stay due to a flight delay and it was nit expensive and available. Check-in was quivk and easy. Friendly, informative staff.
Stayed 1 night in May 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service
The property was dated.
Stayed 1 night in May 2024
Response from Sophia CSR on 24 May 2024
Hi Lisa,We appreciate your positive rating despite finding the property to be dated. We're continuously working to improve our facilities and amenities to enhance our guests' experience. Your comments are valuable to us, and we will consider them as we strive to make improvements. We hope to have the opportunity to welcome you back in the future for an even better stay.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service. Property was clean room was clean and in good condition.
Stayed 1 night in May 2024
Response from Sophia CSR on 24 May 2024
Hi Melissa,Thank you for your positive feedback and rating! We're glad to hear that you had a good experience with our customer service and found our property and rooms clean and in good condition. We're happy to hear that we met your expectations. Looking forward to welcoming you back in the future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in May 2024
Response from Sophia CSR on 23 May 2024
Hi Michael,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

6/10 Okay

TIMOTHY

Travelled with group
Liked: Staff & service
The A/C in the room didnt work that well, The Front Desk Staff at check in was Awesome. Overall a Average hotel.
Stayed 1 night in May 2024
Response from Sophia CSR on 23 May 2024
Hi Timothy,Thank you for your feedback. We regret any inconvenience caused by the A/C not working well during your stay. However, we're pleased to hear that you had a positive experience with our front desk staff during check-in. Your comments are valuable to us as we strive to improve, and we appreciate your honesty. We hope to have the opportunity to better serve you in the future.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Location and airport schedule great
Stayed 1 night in May 2024
Response from Sophia CSR on 23 May 2024
Hi Jonathan,Thank you for your perfect rating and positive feedback! It is good to hear that you found our location convenient and appreciated our airport schedule. We aim to provide a seamless experience for our guests, and we're glad we met your expectations. We appreciate your business and hope to welcome you back for another great stay soon!

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service
Love that we can leave our car here for $8 a day and their shuttle will take us to and from the airport.
Stayed 1 night in May 2024
Response from Sophia CSR on 23 May 2024
Hi Janet,Thank you for your feedback! We're delighted to hear that you found our shuttle services convenient for your travels. We appreciate your business and hope to welcome you back for another stay in the future!

8/10 Good

Betsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long flight and not having a plan for a long layover, the clerk was so helpful in getting my daughter and I a ride from airport and all set up for the night.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 22 May 2024
Hi Betsy,It's wonderful to hear that our staff was able to assist you and your daughter during your layover. We're glad we could make your stay more comfortable and convenient. Thank you for sharing your experience, and we hope to welcome you back in the future!

8/10 Good

Darcy

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Sophia CSR on 23 May 2024
Hi Darcy,We are delighted to learn about your positive encounter with our service and value your generous 4-star rating. If there are particular aspects you believe we can refine to earn that coveted fifth star, we would greatly appreciate your input. Committed to ongoing improvement, our goal is to consistently deliver the highest quality experience for our guests. We look forward to the privilege of serving you again in the future.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5- Stars
Stayed 5 nights in May 2024
Response from Sophia CSR on 21 May 2024
Hi Lawrence,Winning a 5-star rating from our customers makes us very happy and motivates us to keep providing exceptional service. We are overjoyed that you had a pleasant stay, and we look forward to having you stay with us once more on your travels in the future.

10/10 Excellent

Chris

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Room was clean and great staff. Morning cleaners didn’t disrupt my late morning sleep schedule with the “no not disturb” doorknob hanger up. Pet friendly and parking was plentiful on the other side of the building. My room on the second floor was quiet during my stay. Will definitely stay here next time I’m in the area.
Stayed 2 nights in May 2024
Response from Sophia CSR on 21 May 2024
Hi Chris,Thank you for your wonderful feedback! We're delighted to hear that you had a pleasant experience with us from the easy check-in to the clean room and friendly staff. We're glad that the morning cleaners respected your sleep schedule, and we appreciate your compliments on our pet-friendly policy and ample parking. It's fantastic to know that your room was quiet and met your needs. We look forward to welcoming you back on your next trip to the area!

2/10 Terrible

Chuckie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels were dirty it smelled bad paint peeling overall a horrible stay
Stayed 1 night in May 2024
Response from Sophia CSR on 20 May 2024
Hi Chukie,I'm very sorry to hear about your disappointing experience. The issues you mentioned regarding dirty towels, bad odours, and peeling paint are unacceptable. We have shared your feedback with our team for improvements. Hope to serve you with an improved stay in the future.

8/10 Good

Cinda

Convenient and clean. But the room was small and crowded. Having access to drinking water would be nice.
Stayed 1 night in May 2024
Response from Sophia CSR on 20 May 2024
Hi Cinda,Thank you for your feedback! We're glad you found the location convenient and the room clean. We regret the lack of drinking water access. Your suggestions are appreciated and will help us improve our services. Hope to see you again soon.

10/10 Excellent

SUSAN

Stayed 2 nights in May 2024

8/10 Good

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very late and left early to head to the airport. Very close to our terminal, which made it convenient. It looked clean inside.
Stayed 1 night in May 2024
Response from Sophia CSR on 22 May 2024
Hi Cesar,It is good to hear that our hotel's proximity to the airport made your stay convenient and that you found the interior clean. We strive to provide a comfortable and hassle-free experience for our guests. We appreciate your feedback and hope to welcome you back in the future!

8/10 Good

Nathan

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Sophia CSR on 19 May 2024
Hi Nathan,We are delighted to learn about your positive encounter with our service and value your generous 4-star rating. If there are particular aspects you believe we can refine to earn that coveted fifth star, we would greatly appreciate your input. Committed to ongoing improvement, our goal is to consistently deliver the highest quality experience for our guests. We look forward to the privilege of serving you again in the future.

6/10 Okay

SHERENE

Stayed 1 night in May 2024
Response from Sophia CSR on 19 May 2024
Hi Sherene,We greatly appreciate your 3-star rating and are pleased to hear that you had an enjoyable stay with us. If you have any insights on how we can elevate our guests' experience, please feel free to let us know. We look forward to hosting you again during your next visit!

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean and cozy
Stayed 1 night in May 2024
Response from Sophia CSR on 16 May 2024
Hi Miriam,We appreciate your input. We are overjoyed to learn that your room was incredibly tidy and comfortable. Our first goal is to create a warm and inviting atmosphere, and we are happy to have lived up to your expectations. We hope to have you back for another delightful visit.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in May 2024
Response from Sophia CSR on 16 May 2024
Hi Samuel,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars and feedback. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Thema

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady who did the check-in was warm and welcoming. She assisted in obtaining for myself taxi services for me to travel to Walmart and back to purchase new luggage after airline damage.
Stayed 1 night in May 2024
Response from Sophia CSR on 16 May 2024
Hi Thema,We're thrilled to hear that our staff member provided you with warm and welcoming service during check-in and went above and beyond to assist you. Your satisfaction is our priority, and we're delighted to have been able to help during your time of need. We look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome as always
Stayed 4 nights in May 2024
Response from Sophia CSR on 14 May 2024
Hi Lawrence,Getting a 5-star rating and positive feedback from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys.

6/10 Okay

Karyn

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Sophia CSR on 16 May 2024
Hi Karyn,I greatly appreciate your 3-star rating and am pleased to hear that you had an enjoyable stay with us. If you have any insights on how we can elevate our guests' experience, please feel free to let us know. We look forward to hosting you again during your next visit!

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for one night near the airport. Good price.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 16 May 2024
Hi Rob,Thank you for your feedback. We're glad to hear that you found our hotel convenient for a one-night stay near the airport and that you appreciated the good price. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future.

6/10 Okay

Blake

Travelled with partner
Liked: Staff & service
It’s a bed to stay in near DFW. Definitely been in a worse room, but definitely been in better.
Stayed 1 night in May 2024
Response from Sophia CSR on 13 May 2024
Hi Blake,Glad to provide a convenient place to stay near DFW Airport. We understand that our room may not have exceeded your expectations, but we appreciate your understanding. We continuously strive to improve our accommodations and hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Brian J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Sophia CSR on 13 May 2024
Hi Brian,Winning a 5-star rating from our customers makes us very happy and motivates us to keep providing exceptional service. We are overjoyed that you had a pleasant stay, and we look forward to having you stay with us once more on your travels in the future.

8/10 Good

Len

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Like: Clean and comfortable Dislike: Very dated. Breakfast was a bit basic.
Stayed 2 nights in May 2024
Response from Sophia CSR on 13 May 2024
Hi Len,Thank you for your feedback. We're glad to hear that you found our hotel clean and comfortable. We understand your concerns about the dated decor and the simplicity of our breakfast offerings. We're constantly striving to improve our facilities and amenities to better meet the needs of our guests, and your comments will be taken into consideration as we continue to make enhancements. We appreciate your patronage and hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 Excellent

Jérémie

Stayed 3 nights in May 2024
Response from Sophia CSR on 13 May 2024
Hi Jérémie,Getting a 5-star rating from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys.

10/10 Excellent

Kylie, Franklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older but it's kept very clean and the staff they are the sweetest! The shuttle to and from the airport is super convenient along with the option to park for the duration of your vacation out of town. The air conditioner in the room never got below 75 despite being turned down in hopes to get it a bit cooler I probably could have asked about it but honestly it wasn't that much of an issue for us. This property was a great option for my husband and I just for the night before flying out of Dallas airport I would definitely recommend it for people looking for a low-key, cheap but safe and clean place to lay your head.
Stayed 1 night in May 2024
Response from Sophia CSR on 7 May 2024
Hi Kylie,Thank you for sharing your experience! We're delighted to hear that you found our property clean and our staff accommodating. It's fantastic that you found the shuttle service and parking options convenient for your travel needs. We apologize for any inconvenience regarding the air conditioner and appreciate your understanding. Your recommendation means a lot to us, and we're thrilled to have provided you and your husband with a comfortable stay before your flight. We hope to welcome you back in the future for another enjoyable visit!

8/10 Good

Balaji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sophia CSR on 7 May 2024
Hi Balaji,We are deeply grateful for the kind 4-star rating you gave us. Our main goal is to make sure our guests are completely satisfied, so we welcome any recommendations or ideas you may have for your upcoming trips. We look forward to seeing you again on your future journey and will work even harder to provide an even better experience.

8/10 Good

Harshad

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Sophia CSR on 7 May 2024
Hi Harshad,I appreciate the generous 4-star rating you gave us. Ensuring your complete satisfaction is our top priority, and we welcome any ideas or suggestions you may have for your future visits. We look forward to the opportunity to welcome you back on your next trip, with the goal of providing an even more exceptional experience.

10/10 Excellent

Uziel

Stayed 1 night in May 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Enjoyed my stay here. Most hotels don't have both microwave and fridge. This one does. It could use some minor updating and our TV didn't work, but for a two day stay it wasn't bad. Will come again.
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 6 May 2024
Hi Pamela,Thank you for your feedback. We're glad to hear that you enjoyed your stay with us and found the amenities to be convenient. We apologize for any inconvenience caused by the outdated decor and the TV not working properly. Your comments are valuable to us, and we'll use them to make improvements. We appreciate your understanding and look forward to welcoming you back for another pleasant stay.

8/10 Good

Rodney, Kenmore

Business traveller
Liked: Cleanliness
Disliked: Amenities
Conveniently located near the airport. Good value for the money. No frills hotel with not much amenities and a bit dated decor. But, if you're looking for a place to sleep with not much else at a good value, this is one of those.
Stayed 1 night in May 2024
Response from Sophia CSR on 6 May 2024
Hi Rodney,It is good to hear that you found our hotel conveniently located near the airport and offering good value for your money. We're glad that you found it suitable for your needs. Your satisfaction is important to us, and we appreciate your acknowledgement of the value we provide. We hope to welcome you back for another comfortable stay.

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It oki will stay in
Stayed 1 night in May 2024
Response from Sophia CSR on 6 May 2024
Hi Mohammed,Thank you for your feedback. We're glad to hear that you plan to stay with us again. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.

10/10 Excellent

Tamoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a night because of the connecting flight. The shuttle was very convenient and the staff was great!
Stayed 1 night in May 2024
Response from Sophia CSR on 3 May 2024
Hi Tamoya,I am delighted to hear that you found our hotel convenient for your connecting flight and that you appreciated the complimentary shuttle service and our friendly staff. Your positive feedback is greatly appreciated, and we're glad we were able to provide you with a pleasant stay. We look forward to welcoming you back the next time you need a comfortable place to stay near the airport.

8/10 Good

Erick

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on 3 May 2024
Hi Erick,We are delighted to learn about your positive encounter with our service and value your generous 4-star rating. If there are particular aspects you believe we can refine to earn that coveted fifth star, we would greatly appreciate your input. Committed to ongoing improvement, our goal is to consistently deliver the highest quality experience for our guests. We look forward to the privilege of serving you again in the future.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, and the hotel is perfect for a night to stay close to the airport
Stayed 1 night in Apr 2024
Response from Sophia CSR on 3 May 2024
Hi Jessica,Delighted to hear that you had a wonderful experience with our staff and found our hotel to be the perfect choice for a night's stay near the airport. Your positive feedback is greatly appreciated, and we are glad that we were able to exceed your expectations. We look forward to welcoming you back the next time you need a convenient and comfortable place to stay.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Apr 2024
Response from Sophia CSR on 3 May 2024
Hi Michael,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sophia CSR on 3 May 2024
Hi John,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

10/10 Excellent

Shelley

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to north entrance of DFW. I had no problem with parking. The breakfast was so so but most of them are. Denny’s is across the street. I would stay there again.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 2 May 2024
Hi Shelley,Our team is delighted to hear that you found our hotel conveniently located and that parking was hassle-free. While we regret to hear that the breakfast was not to your expectations, we appreciate your understanding. It's great to know that you would choose to stay with us again, and we look forward to welcoming you back on your next visit!

2/10 Terrible

MD

Stayed 2 nights in Apr 2024
Response from Sophia CSR on 3 May 2024
Dear Guest,We're eager to understand the challenges you faced during your visit as you've rated us 1. Our goal is to provide a superior experience, and we regret that we fell short in your case. Your candid feedback, whether positive or negative, is invaluable for our improvement. We're looking forward to the opportunity to serve you in the future better.

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from the airport via shuttle. Decent room for the cost. Logging into wifi was a hassle to get started for us and other guests as well. It took nearly 30-45min of attempts until it finally worked. Wifi was fine once we finally got logged in
Stayed 1 night in Apr 2024
Response from Sophia CSR on 2 May 2024
Hi Jonathan,It is heartening to hear that you found our hotel easily accessible from the airport via shuttle and that you found the room to be decent for the cost. However, we regret the inconvenience you experienced with WiFi. Your feedback is important, and we'll work to improve it. We appreciate your understanding and hope to welcome you back for another stay soon!

8/10 Good

Jeanetta

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and welcoming staff. Easy stress free access to the DFW airport
Stayed 1 night in Apr 2024
Response from Sophia CSR on 2 May 2024
Hi Jeanetta,I am delighted to hear that you found our staff friendly and welcoming and that you had an easy and stress-free experience accessing DFW airport. Thank you for your kind words, and we hope to welcome you back for another pleasant stay in the future!