Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews of Lux Hotel & Spa, Trademark Collection by Wyndham

3.5 out of 5

Reviews

7.6

Good

Rating 10 - Excellent. 460 out of 1066 reviews" "
Rating 8 - Good. 239 out of 1066 reviews" "
Rating 6 - Okay. 156 out of 1066 reviews" "
Rating 4 - Poor. 103 out of 1066 reviews" "
Rating 2 - Terrible. 108 out of 1066 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and staff were friendly. No issues.
Stayed 1 night in May 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Amenities, property conditions & facilities
Very nice room and pool area. I would book again here.
Stayed 1 night in May 2024

8/10 Good

Billy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pool bathrooms were clean
Stayed 1 night in May 2024

8/10 Good

Robbin, Bullard

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff. Convenient to AT&T stadium
Stayed 1 night in May 2024

10/10 Excellent

Peter H

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel and the friendly staff.
Stayed 1 night in May 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay beautiful pool outside they do offer coffee and juice for breakfast. Anytime I go to the Dallas area This is my place to stay.
Stayed 3 nights in May 2024

10/10 Excellent

Vameta, grand piarrie

Liked: Cleanliness, staff & service, property conditions & facilities
All around good
Stayed 1 night in May 2024

8/10 Good

William, Oklahoma City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a hard time with the key cards and had to keep going back down to the desk to get them reset
Stayed 2 nights in May 2024

10/10 Excellent

Ernestina

Great
Stayed 1 night in Mar 2024

10/10 Excellent

kori

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This is our second time staying her and we really like it.
Stayed 1 night in May 2024

10/10 Excellent

Peter H

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very happy. Peasfull quite, & private.
Stayed 1 night in May 2024

10/10 Excellent

Brenda

Excellent
Stayed 1 night in Apr 2024

6/10 Okay

Gaveyn

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Khaliah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the reviews that were left was terrible I decided to see for myself and was very satisfied with the cleanliness, and staff! Store is high but that’s to be expected because you are in a hotel. No complaints will stay again
Stayed 2 nights in Apr 2024

6/10 Okay

Tiffany

Travelled with partner
Liked: Staff & service
Easy check in and nice firm pillows.
Stayed 1 night in Apr 2024

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 3 nights in Mar 2024

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities
🤗
Stayed 2 nights in Apr 2024

10/10 Excellent

Ventina

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this hotel!!!
Stayed 2 nights in Apr 2024

4/10 Poor

Leslie

Disliked: Cleanliness, property conditions & facilities
Room was not cleaned and bathroom was very dirty with urine on the toilet seat. Carpet had not been vacuumed either
Stayed 2 nights in Apr 2024

6/10 Okay

Mar-Yaun

Liked: Staff & service
Domestic disturbances
Stayed 3 nights in Apr 2024

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024

8/10 Good

clarence

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Charlette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Robin

Travelled with family, Business traveller
Hair dryer broken TV on the blitz Bed uncomfortable Biker rally showed up of about 200 bikers who were blaring music and revving motorcycles. We checked out early.
Stayed 2 nights in Apr 2024

2/10 Terrible

Adam

Travelled with partner
Liked: Staff & service
Little did we know a Wild Hogs motorcycle convention would reign down total chaos and mayhem during our stay. Bikers took over the pool area, blasting music all day. They cruised the parking lot of the hotel. No lie - there were at least 500 people involved. The “restaurant” was just a crappy bar with crappy bar food. The hotel is old and musty. Our deadbolt didn’t work, several lights didn’t work. Just stay away from this place.
Stayed 2 nights in Apr 2024

6/10 Okay

Kathleen, Pahrump

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Key card system is broken, had to refresh your key cards for the rooms five times. Elevator was down one night, restaurant was not open as stated. No breakfast provided as stated.
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Stayed 1 night in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Staff was pleasant, room was clean. However, their only restaurant was only open on Friday..
Stayed 3 nights in Apr 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
The elevators could seriously use some maintenance.
Stayed 2 nights in Apr 2024

6/10 Okay

patrick

Disliked: Property conditions & facilities
Run down and dingy. Not dirty but dingy. Poor WiFi.
Stayed 2 nights in Apr 2024

6/10 Okay

Mike

Stayed 1 night in Mar 2024

8/10 Good

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Camera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Sang

Stayed 1 night in Mar 2024

8/10 Good

Henry J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check inn. Staff attended to any needs . The renovations give the hotel a fresh new feel. I definitely will come back next time I'm in the dallas area, and definitely would recomend the lux.
Stayed 3 nights in Mar 2024

10/10 Excellent

charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the peace
Stayed 2 nights in Mar 2024

10/10 Excellent

ABDULHAMEED

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room, comfortable bedding, excellent customer service.
Stayed 1 night in Mar 2024

6/10 Okay

Chelsea

Stayed 1 night in Mar 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and out process. Convenient FREE parking, nice and clean rooms
Stayed 2 nights in Mar 2024

10/10 Excellent

Trevor

Liked: Property conditions & facilities

10/10 Excellent

Antione

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The spa room has a jacuzzi in the room It was clean big and easy to operate and the room was big enough space to entertain. Will be back soon
Stayed 1 night in Feb 2024

8/10 Good

Rosa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lounge was a plus for me
Stayed 1 night in Feb 2024

10/10 Excellent

Jerimy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024

4/10 Poor

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The restaurant with bar should be called a bar with food. Not family friendly. The elevators were not optimal and despite telling front desk they left both working. The plugs in bathroom were not functioning and made for super inconvenience to get ready.
Stayed 1 night in Feb 2024

6/10 Okay

Phebe

Stayed 1 night in Feb 2024

10/10 Excellent

Quentavious

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend to friends and definitely would be back
Stayed 2 nights in Feb 2024

6/10 Okay

Gamila, hutto

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Beds were comfortable but small (full size) Smell in hallway on 6th floor Cleaned bathroom but did not fix the bed
Stayed 2 nights in Feb 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Very clean, easy to get to AT&T stadium. I would stay here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just missed breakfast, everything else was really good
Stayed 1 night in Feb 2024

8/10 Good

Susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave 4 stars for property condition only because my electronic key didn’t work very well. The front desk was wonderful! They sent someone with new keys and they answered the phone every time. Great service! Will stay here again!
Stayed 2 nights in Feb 2024