Outdoor pool, pool loungers
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Reviews of Lorenzo Hotel Dallas, Tapestry Collection by Hilton

3.5 out of 5
Lorenzo Hotel Dallas, Tapestry Collection by Hilton
1011 S Akard St, Dallas, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 692 out of 1002 reviews" "
Rating 8 - Good. 153 out of 1002 reviews" "
Rating 6 - Okay. 79 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 50 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

6/10 Okay

Michael L.

Stayed 3 nights in May 2024

10/10 Excellent

Serge

Travelled with family
Very chic hotel
Stayed 2 nights in May 2024

10/10 Excellent

Angell

Good
Stayed 1 night in Apr 2024

10/10 Excellent

Latayshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE!
Stayed 3 nights in Apr 2024

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
This property is close to the convention center, but it is across the freeway and the walk to the convention center is not pleasant. It is also quite noisy since the hotel is located on the freeway. The decor of the hotel is a bit odd and the room rate is high for the value delivered. I will stay in a different hotel if I have the opportunity to visit the Dallas convention center again.
Stayed 2 nights in Apr 2024

8/10 Good

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have wanted to stay at The Lorenzo for years and I finally had a reason, so we booked it! When we arrived the hotel had no power. This was nothing they had control over, but it was disappointing after a long drive to have to drive around Dallas for a couple more hours waiting for the power to return. Thankfully, it did by 6:30 pm. The hotel is just as cool as I thought it would be. The art work and vibe of the hotel is amazing. There is so much to see and so many photo ops all over the grounds. Our room was gorgeous. We loved the carpet that featured the soliloquy from Hamlet. The bed and furniture were comfortable and we had fun discovering hidden art all over the hotel. The only downside to our stay was the noise from the freeway. We live in downtown Houston so it’s not new for us, but it was exceptionally loud even on a very high floor. We popped in AirPods and that worked. Overall I am glad we experienced such a cool hotel, but not sure we would stay again just because of the road noise. The hotel itself is great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alejadro

Liked: Cleanliness, property conditions & facilities
Everything it’s awesome
Stayed 2 nights in Mar 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the unique art pieces that filled the hotel! Would definitely stay there again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing property, definitely staying there again
Stayed 1 night in Apr 2024

6/10 Okay

Kevin

Disliked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Interesting decor (perfect for anyone into art), but clean and quiet.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled. Very clean. Restaurant was excellent. We ordered a burger w/salad—large, fresh—good value. Also ordered linguine which was delicious. Everyone was very nice from the staff at the desk to the waitress who found us a warm table and turned the heat up! We were attending events at the convention center and it was an easy walk.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an artist's ideal hotel! Love all the art scattered throughout the lobby, hallways, pool area, the rooms and even the outdoors! Such a unique hotel. We will definitely be staying here again!
Stayed 1 night in Apr 2024

2/10 Terrible

Tatyana

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jyll

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. Our room was clean and well appointed. The location was very convenient to downtown with easy in and out. Staff was courteous and accommodating. Look forward to booking again.
Stayed 1 night in Apr 2024

8/10 Good

Meihong

Stayed 3 nights in Mar 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Madison

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is beautiful. There's art everywhere you look. The check-in staff were quick and courteous. Parking was easy to access, and simple to pay for. The rooms were clean. I would definitely stay here again, especially because it's so close to everything downtown.
Stayed 1 night in Mar 2024

10/10 Excellent

Niger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. G-man was a class act.
Stayed 2 nights in Mar 2024

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great job
Stayed 1 night in Mar 2024

8/10 Good

Melissa

Stayed 3 nights in Mar 2024

6/10 Okay

Michelle, Livermore

Stayed 2 nights in Mar 2024

10/10 Excellent

Allan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed my stay here. Everything looked as the pictures made it out to look.

6/10 Okay

Courtney

Liked: Cleanliness, property conditions & facilities
Water was shooting out of bathroom faucet got me soaked twice. Really not as fun or interesting as the pics make it seem either. Have to pay for parking that’s connected and gated to property too!
Stayed 1 night in Mar 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the art was a really nice touch
Stayed 4 nights in Feb 2024

10/10 Excellent

Lorenzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always Love Staying At The Lorenzo
Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay out, advising anybody to go here to where worth the money
Stayed 1 night in Feb 2024
Response from Lorenzo Hotel on 4 Mar 2024
Thank you for your review.

8/10 Good

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Lorenzo Hotel on 4 Mar 2024
Thank you for your review.

10/10 Excellent

Bradley

Stayed 2 nights in Feb 2024

8/10 Good

karla

Travelled with group
Liked: Cleanliness, amenities
We had to pay for parking.
Stayed 1 night in Feb 2024
Response from Lorenzo Hotel on 4 Mar 2024
Thank you for your review.

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Lorenzo Hotel on 4 Mar 2024
Thank you for your review.

8/10 Good

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can hear traffic and wind through windows. Need doors to cover up huge mirror facing bed. And are all the rooms look the same? But would stay again, on opposite side.
Stayed 1 night in Feb 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Easy parking. Smooth, quick check in. Really cool looking place. Room is amazing - awesome downtown view. Beds are nice but VERY firm. Even on the 9th floor, sound of traffic on the highway is constant. Not a bother to me but might be to some. Overall, great stay and will definitely be back!
Room View
A little funky ceiling art
Stayed 1 night in Feb 2024

4/10 Poor

Michael

Stayed 1 night in Feb 2024

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff

4/10 Poor

Ryan

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Brittney

Stayed 1 night in Feb 2024

8/10 Good

Jenny

Stayed 1 night in Feb 2024

10/10 Excellent

Janet

Stayed 2 nights in Jan 2024

10/10 Excellent

Milana

Liked: Cleanliness, staff & service, property conditions & facilities
It was just super nice in general
Stayed 2 nights in Feb 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Great place and great location. Had a corner room with a great view of downtown Dallas.
Stayed 1 night in Feb 2024

6/10 Okay

Bret

Business traveller
Liked: Cleanliness
Stayed 3 nights in Jan 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jan 2024

8/10 Good

Thierry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jan 2024

8/10 Good

Thierry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Micah

Stayed 3 nights in Jan 2024

2/10 Terrible

Johnny

Business traveller
Disliked: Staff & service
We booked online through Expedia, and when we went to check in, Michelle told us to wait 20 minutes because it wasn’t directly through them. We went to the side and waited. No one came back to check on us, so I went back to the counter. Berlin was working the counter then and checked us in without any issues. The whole process was just unusual, I don’t know who was timing what. I’m confident Michelle just needed time to finish her convo with a coworker before helping us. The room itself was decent, although the hot water didn’t work in the shower. Not sure if I would stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Jan 2024