Exterior
Check availability

Reviews of Jupiter Inn

2.5 out of 5
Jupiter Inn
2417 Executive Dr, Garland, TX

Reviews

6.8
Rating 10 - Excellent. 8 out of 30 reviews" "
Rating 8 - Good. 10 out of 30 reviews" "
Rating 6 - Okay. 4 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 6 out of 30 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms where extremely dirty, with the bedding having blood on it both times it was changed, the floor boards having what I would assume is mold growing on them, and the floors being sticky. There where stains on the walls all over the place [including what looked like blood], and the room had a smoke smell in it. The staff was nice though, Ill give them that. Overall just short of throwing mud on the floor I do not think you could get a dirtier and or more disgusting room
Stayed 2 nights in Apr 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing didnt like was having a hard time finding a good tv channel that works
Stayed 1 night in Nov 2023

8/10 Good

Randy

Liked: Cleanliness, property conditions & facilities
It was close to restaurants
Stayed 1 night in Oct 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Tsegay

Disliked: Staff & service, property conditions & facilities
It is dirty and they ask cash deposit.
Stayed 2 nights in Jul 2023

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The filthiest room I have ever been in.
Stayed 2 nights in Apr 2023

6/10 Okay

Suzanne

Stayed 2 nights in Mar 2023

6/10 Okay

Lisa

Stayed 1 night in Feb 2023

4/10 Poor

lacy

Disliked: Staff & service, property conditions & facilities, room comfort
Pick another place to stay
Stay was not good. Was asked for a $20 cash deposit that would be refunded when I returned the remote. I could never get the tv to work. I couldn't get any sleep because you could hear everything especially all the traffic from the street.
Stayed 1 night in Nov 2022

2/10 Terrible

Sherif

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Long story short, spend your money somewhere else. This is by far the worst stay I have ever had. The terrible experience started the moment I checked in, the receptionist wasn't welcoming and didn't know English. He asked me to fill in a form with my personal details even though I already had a reservation made via Expedia. Also, he asked me to pay $20 deposit in cash, which is not mentioned on the website, so I needed to drive for almost 30 minutes to the nearest ATM to get the cash!!! Once I handed him the cash, he gave me the key and affirmed that I had to check out next day at 10 am, the website says 11 am though!!! On the other hand, the room was smelly with bugs in bed. The sheets, the towels, and the blanket were yellowish dirty with countless cigarette burns.
Stayed 1 night in Nov 2022

6/10 Okay

Neil

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

TRACY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LIKE THE HOTEL. CUSTOMER SERVICE WAS GOOD. HOTEL WAS NICE AN COZY.
Stayed 1 night in Jul 2022

10/10 Excellent

Sherena

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
The stay was great. The staff are great. Great comfort.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay no problems at all.
Stayed 1 night in Jan 2022

2/10 Terrible

Husam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Oct 2021

8/10 Good

HONG-HANH THI

Business traveller, Travelled with partner
Liked: Cleanliness
Price is fine
Stayed 2 nights in Sep 2021

2/10 Terrible

Shanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon my check in I was asked for $20 cash for a deposit.. be returned back to me with my remote control for the tv at check out informed me of having to have cash at check in and I try not to ever carry cash..he said you can go to an ATM. My reply.. I’m not fighting traffic again you can put it on my card and refund it back.He said no I just work here but I’ll waive for you this time.. So as I was filling out my paper card.. he gets impatient with me because I just moved and was looking up my new info and he just kept saying please fill this out.. I said I am would you give me a minute?! I’m looking up something!! My room was clean… old rooms .. not updated uncomfortable beds with odor… smelled of cigarette smoke.. very cheap if you just need to lay your head and shower… pics are not as wh
Stayed 2 nights in Jul 2021

8/10 Good

Donald Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get what you pay for
It was exactly what I expected for the price, it’s a budget Motel. I will say though it’s a little bit nicer than most of the namebrand motels out there, in my opinion. No security deposit, they have smoking and non-smoking rooms, and of course there’s no breakfast etc. etc.
Stayed 1 night in Jun 2021

10/10 Excellent

Donald Joseph

Liked: Staff & service, property conditions & facilities, room comfort
Good value but nothing to write home about
You get what you pay for, but I will say that this place is a bit nicer than the more well-known motel brands, plus the WiFi is super fast ( But I chalk that up to they’re probably not being very many visitors when I was there), and you do not need to pay a deposit. If you smoke cigarettes then you’re good, but if you don’t smoke cigarettes you probably don’t wanna stay there because the place smells like an ashtray. The guy at the front desk was nice, so yeah no real complaints.
Stayed 1 night in Jun 2021

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jun 2021

8/10 Good

marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Apr 2021

8/10 Good

Markicsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peeved then Relieved...
Annoyed to have to pay a $20 cash deposit on top of the cost of the room that night. The clerk wouldn't relent on that, even though he had my credit card on file and I never carry cash on me. I went to the ATM at the gas station next door and it wasn't working. I tried twice. The clerk at the gas station didn't seem to know it wasn't working and certainly didn't care. So my husband went to the Racetrac a block away and got the cash. The hotel clerk took at least another 15 minutes to check is in even though we had paid and registered online. The room was very clean, and also had a full sized stoves and apartment fridge inside. One problem we had once in the room was that the remote didn't seem to work. Actually you just have to be literally 2 feet in front the TV for it to receive the signal from the remote which is so annoying of you're already tired. It was quiet, and nice. Also found out that they do weekly extended stay as well for I think it was $285 which isn't really too bad. I'd recommend the Jupiter Inn because it was clean, nicely maintained and cheap. But they could stand to fix a few things like the ice machine didn't work at all. But aside from that I really dont have a complaint
Stayed 1 night in Apr 2021

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again
Didn’t look at that good outside but the inside of the room was a pretty nice surprise
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was fine.
Stayed 1 night in Apr 2021

10/10 Excellent

Laci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
A basic hotel stay
It was a bare bones room more than a little run down, but the price was right and I was not expecting anything much better.
Stayed 1 night in Apr 2021

2/10 Terrible

Aminda

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The place is very welcoming but the staff is horrible. They were asking me too many questions and saying that I was a minor and I am 20 years old trying to insinuate that I could not book the hotel and I have always booked other hotels without any problem. I wonder if he came with any Husband when that doesn't matter who he comes with, his duty is only to charge me for the lodging and take my ID and that's it
Stayed 1 night in May 2023