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Rating 10 - Excellent. 1788 out of 2951 reviews" "
property is slightly dirty on the outside and then show is outdated
Greyson
Stayed 1 night in May 2024
Response from Julie on 24 May 2024
Thank you for your review. We're sorry to learn that we didn't live up to your expectations. Be assured your comments have been shared with our management team. We hope you will consider visiting us again and allow us another opportunity to impress you the next time your travels bring you to the Dallas / Fort Worth area.
Thank you so much for your glowing review! We're delighted to hear that you enjoyed your stay with us. Providing exceptional service and ensuring our guests have a memorable experience is always our top priority. We look forward to welcoming you back on your next visit!
Great location for short stay while traveling into or out of the FCO airport. Staff was professional and friendly. Room was comfortable.
gary w
Stayed 1 night in May 2024
Response from Julie on 22 May 2024
Thank you so much for your review! We're delighted to hear that you enjoyed your stay with us. Providing exceptional service and ensuring our guests have a memorable experience is always our top priority. We look forward to welcoming you back on your next visit!
Thank you very much for your review and sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.
10/10 Excellent
Marc
19 May 2024
Marc
Stayed 1 night in May 2024
Response from Julie on 22 May 2024
Thank you very much for sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.
Thank you so much for taking the time to share your positive experience during your recent stay at Regency DFW Airport! We are delighted to hear that you enjoyed your visit. We take great pride in providing exceptional service, and we're delighted to hear that our team made a positive impact on your stay.
As always, we had a great stay. I highly recommend Dalles Hyatt in Dallas. Customer support was outstanding
Mark
Stayed 1 night in May 2024
Response from Julie on 22 May 2024
Thank you for your review. We appreciate your recommendation and compliments! We are so pleased to hear you enjoyed your visit. It was our pleasure to have you as our guest and we look forward to welcoming you back.
Thank you very much for your feedback and sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.
Perfect in every way ! Loved the staff and all of the special attention we received ! Highly recommend as it was an incredibly perfect stay and so convenient to get to from the airport just a very short walk ! Loved it !!
Kimberlee
Stayed 1 night in Mar 2024
Response from Julie on 22 May 2024
Thank you for your review. We pride ourselves on providing a superior guest experience and appreciate you sharing yours with us. We hope to welcome you back for your next visit to the Dallas / Fort Worth area.
Thank you so much for taking the time to share your positive experience during your recent stay at Regency DFW Airport! We are delighted to hear that you enjoyed your visit. We take great pride in providing exceptional service, and we're delighted to hear that our team made a positive impact on your stay.
On behalf of the team at Hyatt Regency DFW we would like to thank you for taking the time to provide us with your feedback as it is extremely important to us. So glad to hear you had a great experience with us and we look forward to your next stay!
Close to the airport. Shuttle was literally 2 minutes. Exactly what I wanted
Eric
Stayed 1 night in May 2024
Response from Julie on 20 May 2024
Thank you for your review. We're so pleased to hear you enjoyed your stay with us and look forward to having you as our guest again when your travels bring you back to the Dallas / Fort Worth area.
Good location within walking distance of airport terminal
John
Stayed 1 night in May 2024
Response from Julie on 22 May 2024
Thank you very much for your feedback and sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.
2/10 Terrible
Alysha
Travelled with family
15 May 2024
Liked: Cleanliness
The elevators were not working correctly and my room was 2 doors from the elevator. It was so loud all night I couldn’t sleep a wink. Totally defeated the purpose of staying close to the airport to get sound sleep for an extremely early flight. When I conveyed all of this to the front desk upon check out I was just told “ok”. Poor stay and poor service.
Alysha
Stayed 1 night in May 2024
Response from Julie on 15 May 2024
We sincerely apologize for your disappointing stay with us. It's disheartening to learn that the noise from the elevator disrupted your sleep and lack of empathy by our front desk host when you reported it. Please rest assured we have addressed the elevator issue and have also shared your feedback with our front desk manager so that she can coach and counsel her team. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations on this occasion. We hope to have the opportunity to regain your confidence when your travels bring you back to the Dallas / Fort Worth area.
Very convenient hotel. Close to DFW airport with great free shuttle service. Comfortable, clean, quiet room!
Kirsti
Stayed 1 night in May 2024
Response from Julie on 14 May 2024
Thank you for your review. We appreciate your recommendation and compliments! It was our pleasure to have you as our guest and we look forward to welcoming you back.
Thank you very much for your feedback and sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.
Near to DFW airport, you can walk from and to the airport thru designated stairs on Terminal C
Tere
Stayed 1 night in May 2024
Response from Julie on 14 May 2024
Thank you so much for taking the time to share your positive experience during your recent stay at Regency DFW Airport! We are delighted to hear that you enjoyed your visit. We take great pride in providing exceptional service, and we're delighted to hear that our team made a positive impact on your stay.
Great property close to the airport and very clean.
Lisa
Stayed 1 night in May 2024
Response from Julie on 14 May 2024
Thank you so much for taking the time to share your positive experience during your recent stay at Regency DFW Airport! We are delighted to hear that you enjoyed your visit. We take great pride in providing exceptional service, and we're delighted to hear that our team made a positive impact on your stay.
Thank you very much for your review! We're delighted to hear that you enjoyed your stay with us. Providing exceptional service and ensuring our guests have a memorable experience is always our top priority. We look forward to welcoming you back on your next visit!
Many thanks for your generous compliments of your recent stay. We are thrilled you enjoyed your stay and look forward to welcoming you back!
8/10 Good
beverly
12 May 2024
Liked: Amenities
All is well very nice from the start pick up at the airport with Nicole. She’s very sweet check with breeze people very nice good meal.
Comfortable bed nice and clean
beverly
Stayed 1 night in May 2024
Response from Julie on 14 May 2024
Thanks so much for recognizing our associates’ commitment to service and hospitality. We're glad you enjoyed your visit and do hope you will return in the near future!
8/10 Good
Brooke
11 May 2024
It’s convenient to the airport and the food at their bar was really really really good.
Brooke
Stayed 1 night in May 2024
Response from Julie on 14 May 2024
On behalf of the team at Hyatt Regency DFW we would like to thank you for taking the time to provide us with your wonderful feedback as it is extremely important to us. So glad to hear you had a great experience with us and we look forward to your next stay!
Very convenient for travelers whose flights have been cancelled. Best to be proactive and reserve early, however, as availability is always tight.
Greg
Stayed 1 night in May 2024
Response from Julie on 14 May 2024
We appreciate your recommendation! We are so pleased to hear you enjoyed your visit. It was our pleasure to have you as our guest and we look forward to welcoming you back.
Thank you for your review! We pride ourselves on providing a superior guest experience and appreciate you sharing yours with us. We hope to welcome you back for your next visit to the Dallas / Fort Worth area.
Convenient shuttle service every 20 minutes, 24 hours a day! Amazing!
Kudzai
Stayed 1 night in May 2024
Response from Julie on 14 May 2024
Thank you so much for taking the time to share your positive experience during your recent stay at Regency DFW Airport! We are delighted to hear that you enjoyed your visit. We take great pride in providing exceptional service, and we're delighted to hear that our team made a positive impact on your stay.
Close to the airport. Shuttle in late evening and early morning took some time to arrive
Ashley
Stayed 1 night in May 2024
Response from Julie on 14 May 2024
Thank you for your review. Although we are happy to hear you enjoyed your visit, please accept our apologies for any inconvenience you experienced with our shuttle service. We value your feedback and look forward to serving you again when your travels bring you back to the Dallas / Fort Worth area.
4/10 Poor
Martina
6 May 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
If you are staying to spend a night at the airport due to delayed/cancelled flight, be aware that dining options are severely limited later at night.
Martina
Stayed 1 night in Apr 2024
Response from Julie on 14 May 2024
Thank you for your review. We sincerely apologize for the limited dining options late at night. We understand the importance of having convenient choices, especially when faced with delayed flights. Your feedback is appreciated and will certainly be evaluated to better meet the needs of our guests. We do hope you will return when your travels bring you back to the Dallas / Fort Worth area.
8/10 Good
John, Andover
4 May 2024
John
Stayed 1 night in Apr 2024
Response from Julie on 13 May 2024
Thank you very much for your feedback and sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.
6/10 Okay
Rhoda
4 May 2024
Liked: Cleanliness
Rhoda
Stayed 1 night in May 2024
Response from Julie on 13 May 2024
Thank you very much for taking time to share your experience. We appreciate your feedback and look forward to serving you again when your travels bring you back to the Dallas / Fort Worth area.
very clean and helpful. A nice break from the airport for a few hours for a comfortable and relaxing rest. Had a shuttle pick us up quickly from the terminal, and provided some complimentary toiletry items since we didn’t have our checked bags
Danielle
Stayed 1 night in May 2024
Response from Julie on 13 May 2024
Thank you for sharing your positive experience with us! We're delighted to hear that you found our hotel clean and our staff helpful. We look forward to welcoming you back when your travels bring you back to DFW Airport.
Thank you very much for your feedback and sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.
10/10 Excellent
Melissa
1 May 2024
Melissa
Stayed 1 night in Apr 2024
Response from Julie on 13 May 2024
Thank you for your review. We're delighted to hear you enjoyed your stay and appreciate your feedback.
8/10 Good
John, Gibsons
1 May 2024
Did not like that I had to pay $3.50 for a bottle of water in the hotel room , after paying $539 for one night of accommodation. John Sverre
John
Stayed 1 night in Apr 2024
Response from Julie on 13 May 2024
Thank you for your review. We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience caused by the pricing of our in-room bottled water. Our aim is to provide a comfortable and enjoyable stay for all our guests, and we take your comments seriously. We'll review our pricing structure to ensure it aligns with our commitment to offering value to our guests.
Thank you so much for taking the time to share your positive experience during your recent stay at Regency DFW Airport! We are delighted to hear that you enjoyed your visit. We take great pride in providing exceptional service, and we're delighted to hear that our team made a positive impact on your stay.
2/10 Terrible
Emily
29 Apr 2024
Emily
Stayed 1 night in Apr 2024
Response from Julie on 22 May 2024
Thank you for your review. We sincerely apologize for your disappointing experience. We strive to provide our guests with the best possible experience and feel badly you were dissatisfied. When your travels bring you back to the Dallas/Fort Worth area, we hope you will give us an opportunity to regain your confidence.
This place was very nice and had the most wonderful King size bed!
Cassandra
Stayed 1 night in Apr 2024
Response from Julie on 30 Apr 2024
Thank you for your review. We pride ourselves on providing a superior guest experience and appreciate you sharing yours with us. We hope to welcome you back for your next visit to the Dallas / Fort Worth area.
8/10 Good
Cerynaty
Travelled with group
28 Apr 2024
Stay here was great. Very clean. They are by the airport so it is hard to find but GPS should take you straight to.
Cerynaty
Stayed 1 night in Apr 2024
Response from Julie on 30 Apr 2024
On behalf of the team at Hyatt Regency DFW we would like to thank you for taking the time to provide us with your wonderful feedback as it is extremely important to us. So glad to hear you had a great experience with us and we look forward to your next stay!
10/10 Excellent
Karen
28 Apr 2024
Karen
Stayed 1 night in Apr 2024
Response from Julie on 22 May 2024
Thank you very much for your review and sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.
2/10 Terrible
Robert
26 Apr 2024
Robert
Stayed 1 night in Mar 2024
Response from Julie on 20 May 2024
Thank you for your review. We sincerely apologize for your disappointing experience. Your comfort is of the utmost importance to us, and we regret any inconvenience you encountered. When your travels bring you back to the Dallas / Fort Worth area, we hope you will give us an opportunity to regain your confidence.
10/10 Excellent
Jorge, Belize
23 Apr 2024
Jorge
Stayed 1 night in Apr 2024
Response from Julie on 14 May 2024
Thank you very much for your feedback and sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.
8/10 Good
Peter
Travelled with family
19 Apr 2024
Very close proximity to airport and great breakfast buffet offering
Peter
Stayed 2 nights in Apr 2024
Response from Julie on 22 Apr 2024
Thank you so much for taking the time to share your positive experience during your recent stay at Regency DFW Airport! We are delighted to hear that you enjoyed your visit. We take great pride in providing exceptional service, and we're delighted to hear that our team made a positive impact on your stay.
Thank you very much for your feedback and sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.
Every staff person was kind , generous and extremely helpful. At checkin I was worried about the line behind me as I had several questions. The attendant said “you are my most important customer.” So reassuring and calm.
karen
Stayed 1 night in Apr 2024
Response from Julie on 17 Apr 2024
Thanks so much for recognizing our associates’ commitment to service and hospitality. We're glad you enjoyed your visit and do hope you will return in the near future!
10/10 Excellent
Cady
15 Apr 2024
Cady
Stayed 1 night in Apr 2024
Response from Julie on 13 May 2024
Thank you very much for your feedback and sharing your positive experience. We were pleased to hear that we were able to take care of you during your visit and we look forward to your return.
4/10 Poor
Ahmed
15 Apr 2024
Ahmed
Stayed 1 night in Apr 2024
Response from Julie on 13 May 2024
Thank you for your review. We sincerely apologize for any inconvenience you experienced. Our guests' comfort is of utmost importance to us, and we hope to have the opportunity to regain your confidence when your travels bring you back to the Dallas / Fort Worth area.
Customer service very helpful. So close to airport for early flight!
Meghan
Stayed 1 night in Apr 2024
Response from Julie on 16 Apr 2024
Thanks so much for recognizing our associates’ commitment to service and hospitality. We're glad you enjoyed your visit and do hope you will return in the near future!
Thank you for your review. We're delighted to hear you enjoyed your stay with us and look forward to having you as our guest again in the near future!
10/10 Excellent
tina
11 Apr 2024
Liked: Cleanliness
tina
Stayed 1 night in Apr 2024
Response from Julie on 16 Apr 2024
Thank you so much for taking the time to share your positive experience during your recent stay at Regency DFW Airport! We are delighted to hear that you enjoyed your brief visit. We take great pride in providing exceptional service, and we're delighted to hear that our team made a positive impact on your stay.
The wait staff in the main dining room were amazing!
Kevin
Stayed 1 night in Apr 2024
Response from Julie on 15 Apr 2024
Thank you for the nice remarks. We are happy to hear you enjoyed your stay and are pleased to pass along your compliments to our restaurant team. Safe travels and we hope to be your host again soon.