Dear Sabrina, We appreciate you taking the time to leave your kind rating for Homewood Suites by Hilton Dallas Downtown, TX. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon!Sincerely,Louis Dracoulis,General Manager

Dear Pedro, We are delighted you enjoyed your stay at Homewood Suites by Hilton Dallas Downtown, TX. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to this area.Sincerely,Louis Dracoulis,General Manager

Dear Abhiramee, Thank you for being our guest and sharing your review of Homewood Suites by Hilton Dallas Downtown, TX. We were happy to read about your enjoyable stay, except for the issues you had with the air unit in your room. Our goal is always to provide a comfortable experience; therefore, we apologize this was not your experience. Your feedback will be shared with the appropriate individual to address these concerns. It was a pleasure to host you, and we look forward to having you back for a future visit.Sincerely,Louis Dracoulis,General Manager

Dear Ben, On behalf of our team at Homewood Suites by Hilton Dallas Downtown, TX, thank you for sharing your kind review. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and hope to see you again soon.Sincerely,Louis Dracoulis,General Manager

Dear Kevin, It was a pleasure to read your review, and we appreciate you mentioning how much you enjoyed your stay. We are glad that our location was perfect for your needs and helped to make your trip to our vibrant city a total success. Thank you for sharing your experience, and we look forward to providing you with another exceptional stay.Sincerely,Louis Dracoulis,General Manager

Dear Melissa, Thank you for your stay at the Homewood Suites by Hilton Dallas Downtown, TX, and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting Dallas. We enjoyed having you as our guest and hope to see you again soon.Sincerely,Louis Dracoulis,General Manager

Dear Andria, Thank you for sharing your review. Being a downtown hotel in a major city, we understand that parking is often at a premium. To best provide for our guests' needs, we offer the convenience of valet parking. We take pride in offering competitively priced parking fees, which are presented on our website, enabling guests to access this information before making a reservation. We appreciate your understanding and hope that our commitment to providing convenient parking options enhances your overall experience with us. We understand that it can be frustrating, especially when it leads to delays with rental cars. Additionally, we regret the confusion regarding the pool status, and we will work with our third-party website to ensure accurate information is provided. our feedback is invaluable to us, and we will use it to improve our guest experience. However, we are glad to hear that despite these issues, our staff provided wonderful and accommodating service. We hope to have the opportunity to welcome you back for a smoother stay in the future.Sincerely,Louis DracoulisGeneral Manager

Thank you so much, we look forward to hosting you in the near future!

Dear Shatishca, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the cleanliness and maintenance issues of our accommodations. Your comfort is paramount to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to ensure an overall guest experience. On a positive note, we are glad to know that you enjoyed our convenient location and valet service. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a much-improved visit,Sincerely,Louis Dracoulis,General Manager

Dear Manuel, Thank you for choosing Homewood Suites by Hilton Dallas Downtown, TX, and sharing your feedback. Our team takes immense pride in delivering exceptional service, and we are delighted to know that you found it to your liking. Your recommendation means a lot to us, and we look forward to welcoming you back for another incredible visit.Sincerely,Louis Dracoulis.General Manager

Dear Amalia, Thank you for staying with us and for reviewing your experience. It is never our intention to disappoint; therefore, we regret not meeting your expectations regarding our parking fees. Our fees are posted on our website, and we apologize if there was any miscommunication on our part. Also, we are sorry for the unpleasant interaction you had with our staff. We appreciate you bringing this to our attention, and we will definitely address this with them. Thank you again for your valuable feedback, and we hope you will revisit as we would welcome another opportunity to make your next stay exceptional. Sincerely,Louis DracoulisGeneral Manager

Dear Michael, Thank you for your feedback regarding your stay. Please accept our apologies that our associates did not project the hospitality we are known for. We strive to deliver exceptional service, and we regret this was not your experience. We have shared your comments with our team to improve our guest impression going forward. We also regret your disappointment with the overall look and feel of our property and that you were not able to take advantage of our in-room television. Please be assured that we are committed to addressing these issues to enhance the overall guest experience. We look forward to another opportunity to regain your trust.Sincerely, Louis Dracoulis General Manager

Dear Nie, Thank you for choosing Homewood Suites by Hilton Dallas Downtown, TX. We are glad you had an overall enjoyable experience and that our accommodations and prime location close to American Airlines Center met your expectations. However, we regret for the issues you experienced with our mini golf. We apologize for the inconvenience it may have caused, and we are grateful for your patience. Thank you again for your review. We hope to see you soon!Sincerely,Louis DracoulisGeneral Manager

Dear Jessica, We are pleased that you enjoyed your stay at Homewood Suites by Hilton Dallas Downtown, TX, except that you were not able to take advantage of our indoor pool. We regret the inconvenience and frustration this caused you, and please know we are grateful for your patience. It was a pleasure having you as our guest; we invite you to revisit us the next time you are in the area.Sincerely,Louis DracoulisGeneral Manager

Dear Zana, We appreciate you taking the time to write a review about your visit to Homewood Suites by Hilton Dallas Downtown, TX. It is a pleasure to know how much you enjoyed our fresh and relaxing accommodations. We hope to have a chance to serve you again in the future. Sincerely,Louis DracoulisGeneral Manager

Dear Bradley, Thank you for taking the time to share your review. Please accept our apologies for the lack of hot water and the inconvenience this has caused. Our goal is always to provide a comfortable, relaxing experience; therefore, we hope you will accept our apologies for this frustrating inconvenience. We will address this appropriately, and we very much appreciate you bringing this to our attention. We also apologize for the behavior of our associates, and we appreciate you bringing this to our attention. We will discuss it with appropriate individuals so that such matters do not happen again. Furthermore, we are sorry for the issues you experienced due to our remodel and your disappointment with our valet fees. This information is updated on our website, and we regret if this was not communicated to you adequately. We are grateful for your patience, and we hope you will give us another chance to make a better impression. Sincerely,Louis DracoulisGeneral Manager

Dear Stephanie, It was a pleasure having you as our guest at Homewood Suites by Hilton Dallas Downtown, TX. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your rating tells us we are meeting our goals. Thank you for your visit, and we look forward to hosting you again soon. Sincerely, Louis Dracoulis General Manager

Dear April,Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Homewood Suites by Hilton Dallas Downtown, TX. We look forward to your return and wish you all the best with your future travels.Sincerely,Louis DracoulisGeneral Manager

Dear Kurt, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Homewood Suites by Hilton Dallas Downtown, TX. We look forward to your return and wish you all the best with your future travels. Sincerely, Louis Dracoulis General Manager

Dear Rosa, thank you for choosing Homewood Suites by Hilton Dallas Downtown, TX and for your candid review. While we hope you had an overall pleasant stay, we apologize for the inconvenience you encountered. We will follow up with the appropriate individuals to ensure a better guest experience going forward. We appreciate your feedback, and we look forward to welcoming you back soon. Vanessa Greer Assistant General Manager

Dear Bonnie, Thank you for being our guest at Homewood Suites by Hilton Dallas Downtown, TX, and for your kind feedback. We are glad to know that you enjoyed our comfortable accommodations, convenient location, and the luxurious amenities we offer to our guests. Thank you again, and we look forward to welcoming you back soon. Happy Holidays and Happy New Year!Sincerely,Louis DracoulisGeneral Manager

Dear Tanisha, Thank you for your perfect rating of Homewood Suites by Hilton Dallas Downtown, TX. It is a pleasure to know how much you enjoyed our fresh and relaxing accommodations in addition to our devoted associates. We appreciate your business and hope to have a chance to serve you again in the future. Happy Holidays and Happy New Year!Sincerely,Louis DracoulisGeneral Manager

Dear Sheng, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Homewood Suites by Hilton Dallas Downtown, TX; we hope to see you again soon. Sincerely,Louis Dracoulis,General Manager

Dear Chris, Thank you for choosing Homewood Suites by Hilton Dallas Downtown, TX, and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Louis DracoulisGeneral Manager

Dear Mr. Singh, It was a pleasure to read your review, and we appreciate you mentioning how much you enjoyed your stay. We are glad that our location was perfect for your needs and helped to make your trip to our vibrant city a total success. We're also delighted to hear that our front desk and breakfast staff left a memorable impression on your stay. Their dedication to providing exceptional service is something we take great pride in. We will love to share your kind words with them! Thank you for sharing your experience, and we look forward to providing you with another exceptional stay at Homewood Suites by Hilton Dallas Downtown, TX.Sincerely,Louis Dracoulis

Thank You!

Dear David, Thank you for sharing the details of your stay at the Homewood Suites by Hilton Dallas Downtown, TX. We enjoy reading your comments about our associates and will be sure to share this review with our whole team. We are also happy you loved our delicious breakfast offerings. We appreciate all your remarks and look forward to having you as our guest again. Sincerely, Louis Dracoulis General Manager

Dear Chuck, Thanks for the review for Homewood Suites by Hilton Dallas Downtown, TX. We are delighted that you enjoyed your overall stay. However, we regret not meeting some of your expectations. We have taken note of your feedback and it will be shared with the appropriate individuals. It was a pleasure hosting you and we look forward to providing you with another exceptional stay.Sincerely,Louis DracoulisGeneral Manager

Dear Aliceia, We are thrilled you had an excellent stay at Homewood Suites by Hilton Dallas Downtown, TX, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Louis Dracoulis,General Manager

Dear Michael, Thank you for sharing about your experience at our hotel. While we are happy to know you enjoyed our seamless hospitality, we deeply regret not meeting some of your expectations. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. We were also sorry to read that you did not thoroughly enjoy our breakfast. We will certainly follow up with our food and beverage team to see where we can do better. Thank you for your feedback, and we hope to see you again soon.Sincerely,Louis DracoulisGeneral Manager

Dear Stanton, Thanks for the outstanding review for Homewood Suites by Hilton Dallas Downtown, TX. It is always a pleasure to hear that a guest is excited to return, and we look forward to providing you with another exceptional stay.Sincerely,Louis DracoulisGeneral Manager

Dear Angie, Thank you for choosing Homewood Suites by Hilton Dallas Downtown, TX and for your candid review. While we hope you had an overall pleasant stay, we apologize for the inconvenience you encountered due to the air unit in your room. We will follow up with the appropriate individuals to ensure a better guest experience going forward. We appreciate your feedback, and we look forward to welcoming you back soon.Sincerely,Louis DracoulisGeneral Manager

Dear Guest, Thanks for the outstanding review for Homewood Suites by Hilton Dallas Downtown, TX. It is a pleasure to know how much you enjoyed your room with the views, our convenient location in addition to the service you received from our valet team. We truly appreciate your recommendations and look forward to providing you with another exceptional stay.Sincerely,Louis Dracoulis,General Manager

Dear Ronald, Thank you for being our guest and for your candid comments. We regret your disappointment with our pet fee. Please know these charges are posted on our website so guests can have this information before booking with us, and we are sorry if there was any misunderstanding regarding the same. We appreciate your patience and we loved knowing what would have advanced your visit. Thank you again for your constructive feedback, and we hope to see you the next time you are in our area.Sincerely,Louis DracoulisGeneral Manager

Thank you for taking the time out to tell uus about your stay. Until next time, Samuel!

Dear Veronica, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply regret the issues you and your family encountered. Your comments about the condition of your room have been duly noted, and we are committed to enhancing the overall guest experience by addressing these concerns. We are also sorry the pool temperature was not comfortable for you. We will share this appropriately to ensure our guests can also enjoy this aspect of their stay with us. We hope you will return so that we can have an opportunity to provide you with a better experience.Sincerely,Louis Dracoulis,General Manager

Dear Alexander, It was a pleasure reading your review of Homewood Suites by Hilton Dallas Downtown, TX. We are glad you enjoyed your stay and liked our convenient location and fresh accommodations. We are grateful for the recommendation and appreciate you choosing us for your visit to the city.Sincerely,Louis DracoulisGeneral Manager

Dear Cleon, Thank you for choosing Homewood Suites by Hilton Dallas Downtown, TX and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Louis DracoulisGeneral Manager

Dear Racheal, Reviews like yours make all of our efforts worthwhile. Our associates work hard to ensure that every guest has an exceptional stay; therefore, we are delighted we exceeded your expectations with our accommodations and location. It is always a joy to see our guests are excited about returning to Homewood Suites by Hilton Dallas Downtown, TX; we are looking forward to it. Thank you again, and safe travels.Sincerely,Louis DracoulisGeneral Manager

Dear Schalane, Thank you for sharing the nice rating about your experience at Homewood Suites by Hilton Dallas Downtown, TX. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Sincerely,Louis DracoulisGeneral Manager

Dear Ashlee, Thank you so much for the terrific rating regarding your stay at Homewood Suites by Hilton Dallas Downtown, TX. We hope you are already planning another trip our way.Sincerely,Louis Dracoulis,General Manager

Dear Isaiah, Thank you for your gracious review of the Homewood Suites by Hilton Dallas Downtown, TX. We are glad our location was convenient for everything you wanted to do on this visit. We appreciate your business and hope to see you again on your next visit to Dallas.Sincerely,Louis Dracoulis,General Manager

Dear Guest, Thank you for being our guest and sharing your feedback. We hope that overall you had a pleasant stay; however, we apologize for any inconvenience you experienced while here. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience.Sincerely,Louis Dracoulis,General Manager

Dear Keegan, We appreciate you taking the time to write a review about your visit to Homewood Suites by Hilton Dallas Downtown, TX. Knowing how much you enjoyed your stay is a pleasure. We are also glad that you and your kids liked the amenities we provide. Thank you for your patronage and hope to have a chance to serve you and your family again in the future. Sincerely,Louis Dracoulis,General Manager

Dear Corey, Thank you for the perfect rating. We are glad you had a wonderful time at Homewood Suites by Hilton Dallas Downtown, TX. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,Louis Dracoulis,General Manager

Dear Agnes, Thank you so much for the perfect rating of your time at Homewood Suites by Hilton Dallas Downtown, TX. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Sincerely,Louis DracoulisGeneral Manager

Dear Rhonda, Thank you for choosing Homewood Suites by Hilton Dallas Downtown, TX, and sharing your review. We are glad you had an overall good stay. However, we regret any confusion regarding our amenities. We have taken note of all your comments and will use them to improve our service going forward. We look forward to seeing you again soon. Sincerely,Louis DracoulisGeneral Manager

Dear Guest, Thank you for staying at the Homewood Suites by Hilton Dallas Downtown, TX. We are glad to know you enjoyed your overall stay. With that being said, we are sorry for the inconvenience you experienced. We have noted your concern and will use them to improve our service going forward. It was our pleasure to host your visit, and we eagerly await to welcome you back soon. Sincerely,Louis Dracoulis,General Manager

Dear Sherry, Thank you for your fabulous rating and letting us know your stay at Homewood Suites by Hilton Dallas Downtown, TX was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Sincerely,Louis Dracoulis,General Manager

Dear Roger, We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Homewood Suites by Hilton Dallas Downtown, TX look forward to your next visit.Sincerely,Louis Dracoulis,General Manager