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Reviews of Comfort Inn & Suites Love Field - Dallas Market Center

2.5 out of 5
Comfort Inn & Suites Love Field - Dallas Market Center
7138 N Stemmons Fwy, Dallas, TX

Reviews

6.8
Rating 10 - Excellent. 258 out of 1002 reviews" "
Rating 8 - Good. 268 out of 1002 reviews" "
Rating 6 - Okay. 180 out of 1002 reviews" "
Rating 4 - Poor. 135 out of 1002 reviews" "
Rating 2 - Terrible. 161 out of 1002 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Centrell

Travelled with group
Disliked: Staff & service, property conditions & facilities
I had too switch room because of a leak in the ceiling and the rooms are not what's advertised
Stayed 5 nights in May 2024

10/10 Excellent

Klara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. My only complaint was the useless tv remote control.
Stayed 1 night in May 2024

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash
Stayed 1 night in Apr 2024

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and professionalism of staff
Stayed 1 night in Jan 2024

6/10 Okay

Jaime, Simi Valley

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Place is rundown.
Stayed 2 nights in May 2024

8/10 Good

Mackensie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2024

4/10 Poor

Alan

Travelled with family
Stayed 4 nights in Apr 2024

10/10 Excellent

Udaya

Liked: Cleanliness, staff & service, property conditions & facilities
It’s wonderful place to stay
Stayed 1 night in Apr 2024

6/10 Okay

Nikitha

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Rachel

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Hannah

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This was a fine property for the money and we only stayed one night. Though, several of the appliances, including the phone and hair dryer were broken and the staff weren’t able to fix it. Again, fine for a budget hotel.
Stayed 1 night in Apr 2024

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Saw multiple roaches! Had been on the road after leaving hospital for multiple days or we would have moved hotels.
Stayed 1 night in Apr 2024

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Out of I’ve
Stayed 2 nights in Mar 2024

2/10 Terrible

Anthony

Travelled with family
Disliked: Amenities, property conditions & facilities
dirty, water wouldn’t leave in the shower and bed bugs.
Stayed 2 nights in Mar 2024

2/10 Terrible

Ivan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience
Stayed 1 night in Feb 2024

8/10 Good

Malachi

Liked: Staff & service
Stayed 5 nights in Mar 2024

4/10 Poor

Amber

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were fairly updated, but not clean or kept up. there was a bulb for one of the lights in the bathroom. The walls looked like they had food smears. The lobby and surrounding areas smelled faintly of sewage. We were thankful our room didn't smell. It was right off the highway so we heard cars all night, but it was easily accessible. On the plus side, the beds were comfortable. The staff was nice.
Stayed 1 night in Mar 2024

6/10 Okay

Dominique

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice but room had roaches
Stayed 2 nights in Feb 2024

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very good experience
Stayed 2 nights in Feb 2024

2/10 Terrible

Reanette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Luz

Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We have stayed at this location a few times. We have always enjoyed our stay. The staff is friendly and helpful. This time there was a musty smell on the elevator, the door to our room did not latch when we closed it (we had to push or pull it to make sure it latched), the tv was on when we arrived. We found out the reason was because the remote would not turn it off or change channels. We were able control the volume. We did speak with the desk on our check out and she said she would turn that info in. We enjoy your establishment and look forward to future visits.
Stayed 1 night in Jan 2024

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was on remodeling and they are noisy and drury and the beds are berry olds
Stayed 5 nights in Jan 2024

2/10 Terrible

Adiam

Stayed 2 nights in Jan 2024

4/10 Poor

Danna

Stayed 1 night in Jan 2024

10/10 Excellent

Raymmond

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Mr. unimportant
Had an issue in my room with the TV. Channels did not match therefore could not find anything to watch talk to girl at front desk. She gaff me off went back down she called the manager I asked to be put in a new room. I was told only two rooms left could not have new room manager came up checked my TV peddled with it. Finally I told him telling me I can’t have a new room is telling me they don’t care about me and I thought that was wrong. He went checked new room TV fine, so they moved me to another room finally
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Find another Hotel!!!
Hotel was run down. Killed two Texas size roaches in our room and one in the dining room. Breakfast was mediocre. Didn’t eat anything after first morning. Hours were supposed to be 7:30-9:30am. Ran out of food one morning at 8;45, refused to fix anything more. Furniture in lobby needs replaced or cleaned. Had stayed there in the past and was a great Hotel. Very disappointed.
Stayed 4 nights in Jan 2024

4/10 Poor

Laurel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was no hot water. I took warm showers. There was terrible lighting in the bathroom and entry. I put my make-up on by the window. The light at my room door was strobing. The bed was comfy.
Stayed 4 nights in Jan 2024

2/10 Terrible

Alecia

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Airport shuttle is not avaiable for Dallas Forthworth airport. I had to pay for an uber to take me back to the airport. This was unexpected as Expedia and Comfort lnn states free airport shuttle. They say it is only for the local airport when at the motel.. This needs to be clear stated when booking so that travelers are aware. I only booked this motel because of the free airport shuttle. Additional the rooms are dated with paint peeling in bathroom and grout peeling. Though 1 front desk clerk was kind and he tried to help me, the other frontdesk clerk was rude. I would not stay at this nor any other choice motel.
Stayed 1 night in Jan 2024

4/10 Poor

Leland

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

rodney

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Ahmad

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole building just had a stanky odor every day like someone was peeing on the floor and our bed had hair on it when we walked in
Stayed 1 night in Jan 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from fd on 5 Jan 2024
Thank you for your review.

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from FD on 25 Dec 2023
Thank you for your feedback.

4/10 Poor

Daniella

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
they advertised a shutte service to the airport but it is only for one of the airports in Dallas no bacon or eggs as promised for breakfast
Stayed 2 nights in Dec 2023

6/10 Okay

Michele

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was being renovated and was not conveyed to us
Stayed 2 nights in Dec 2023
Response from FD on 20 Dec 2023
Thank you for your feedback.

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and staff
The staff is amazing. They always treat my daughter and I great. Love staying here.
Stayed 4 nights in Dec 2023
Response from FD on 20 Dec 2023
Thank you for your feedback.

2/10 Terrible

Marisela

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had cockroaches not just in the room but front waiting area and when told about it coworkers didn’t care or do anything about it
Stayed 1 night in Dec 2023
Response from FD on 15 Dec 2023
Thank you for your feedback.

6/10 Okay

Donald

Liked: Cleanliness
It is an older property that could be better maintained.
Stayed 1 night in Nov 2023
Response from FD on 6 Dec 2023
Thank you for your feedback.

4/10 Poor

joseph

Travelled with family
Disliked: Staff & service
night clerk rude
Stayed 2 nights in Nov 2023
Response from FD on 11 Dec 2023
Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
JohnD
Lobby staff is very friendly. Hotwl is older but clean. Excellent value for the money.
Stayed 1 night in Nov 2023
Response from FD on 4 Dec 2023
Thank you

2/10 Terrible

Yesenia

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 7 nights in Nov 2023
Response from FD on 20 Dec 2023
Thank you for your feedback.

8/10 Good

Enedina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It wasn't so bad, but the elevator seemed like it would stop working at any moment and it was a little unnerving.
Stayed 2 nights in Nov 2023
Response from FD on 28 Nov 2023
Thank you for your feedback.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from FD on 24 Nov 2023
Thank you for your review.

2/10 Terrible

Krystal

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from FD on 21 Nov 2023
Thank you for your review.

2/10 Terrible

Demetries

Disliked: Cleanliness
Stayed 2 nights in Nov 2023
Response from FD on 21 Nov 2023
Thank you for your review.

6/10 Okay

Gilbert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ehh
Room was hot even tho we set ac at
Stayed 1 night in Nov 2023
Response from FD on 15 Nov 2023
Thank you for your review.

6/10 Okay

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Almost Roach Motel
Kitchen smells like mildew, lobby couches have huge stains, shower ceiling is damaged, second story floor seems tilted. I was happy not to see any roaches…but that was a surprise.
Stayed 3 nights in Nov 2023
Response from FD on 14 Nov 2023
Thank you for your review. At this time we are going through a renovation.