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You can tell that this once was a nice hotel that is now a little run down. You can tell from the shower or imagine from the (now worn down) furniture what it must have been like before guests started abusing and damaging.
For the price, it's fine.
Christoph
Stayed 1 night in Apr 2024
8/10 Good
Francisco javier
Business traveller, Travelled with group
17 Apr 2024
Liked: Cleanliness
They need to take more attention in the service of front desk And the beverage machine.
The only positive was that the bed was decently comfortable. The elevator was out. It was kind of loud most of the night. No advertised breakfast. I was only there to attend a concert nearby so I wasn’t in the room except to sleep so it didn’t bother me but I didn’t feel welcome or wasn’t greeted warmly at all. I had to use the back stairs to the third floor since the elevator was out. It was cheap and served it’s purpose but wasn’t a pleasant place to stay.
The check in process was very smooth and easy! Staff was very professional. The room was different: the door opened out into the hall, the toilet paper holder was nonexistent (tp was on the countertop), of the 3 switches in the bathroom, only one truly worked (the light over the shower wouldn’t turn on so you were showering in the dark), no towel bars- so towels were neatly folded under the open sink/counter. Fridge was cold. Could only find ONE open plug in the sleeping area (unable to plug in 2 phone chargers). Found a long, black hair in the washcloth. Also, this was the first hotel ever in which I had to place my luggage on the floor.
Place is great if you plan to just go in and sleep. But a lot of things were just flat out broken. The Elevator, vending machines, some outlets and our AC partially worked in our room. Not terrible but if just one of these things worked it wouldn't have made the hotel seem so sluggish and old.
Our door handle was broken and kept falling off, when we told the desk they said they’d fix it once we left the next morning. There was what I can only assume was poo on the wall of the bathroom, and our plug ins didn’t work.
Well below my expectations based ratings for this hotel. There large staying on the side cushion and someone took the cushion out and flipped it over and around to not show the stain, but doing this shows the zipper in the front. Plus there were people all in the parking lot at all times of night and a couple of people were walking around screaming and arguing with each other
Clean, new, Maintained property. Only Bread and Begal without Butter, Cream Cheese or Jam was available for breakfast.
Exit from hotel to beltline is tricky. No food within walking distance. Rates are reasonable.
The hotel elevator was out of order, soda machine was out of order. They only had fitted sheet for the bed no top sheet. NO place to hang your clothes no couch or chair to sit on. This place was TERRIBLE I will never stay there again it was the PITS !!!!!
I don't know were they got the pictures from they posted on the website but talk about false advertisement they nailed it at this hotel. The first room I got was upstairs that's when they told me that the elevator was out of order. I had a double knee replacement about 6 months ago I came back downstairs & ask for a room downstairs. The room downstairs had no place to hang my clothes no chair or couch to sit on. And of course the sheet issue I went to the front desk ask about sheets the gentleman told me they have no sheets. The whole experience was terrible!!!!!!
Upon checking in my partner and I was greeted with a very unpleasant smell of mold and must. Secondly we noticed the room next to us was very loud and can hear everything through the walls. Ultimately we couldn’t get inside our room due to the key not working and everytime we left the room the rep said we’d have to call him to open the door. Immediately asked for refund as he didn’t want to put us in another room and still no refund after 1 week.
I came in after midnight on a freezing day. Heater not working in first room. Heater stuck on 81 degrees in only other available room. Rooms were clean, but spartan. No chairs. Bathroom faucet not attached into counter top. Had to ask for breakfast to be brought out to dining room. Many issues with this hotel. Orbitz rating seems to be artificially high for hotel conditions.
Patchwork all over the walls throughout the hotel, the faucet was falling off, called for more towels but never received them so I went to the front desk to get them, elevator, apparently, hadn’t been working in a while, which is anon-issue for me, however, if I had a disability that would be an issue.
The room smelled like cigarettes the floor tile was peeling up the sink faucets were loose had terrible water pressure in tub and the elevator did not work and we were placed on the 3rd floor…terrible experience!