Indoor pool

Reviews of Furama Hotel Dalian

5 out of 5
Furama Hotel Dalian
60 Renmin Road, Dalian, Liaoning

Reviews

8.4

Very good

Rating 10 - Excellent. 196 out of 504 reviews" "
Rating 8 - Good. 225 out of 504 reviews" "
Rating 6 - Okay. 51 out of 504 reviews" "
Rating 4 - Poor. 23 out of 504 reviews" "
Rating 2 - Terrible. 9 out of 504 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Feb 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at Furama Hotel Dalian a few times and, having tried others for a bit of variety, we prefer to stay here. The staff provide customers with 5-star treatment and are very friendly. The facilities are good and the room/bed very comfortable.
Stayed 5 nights in Feb 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is 5 star in all respects. The staff are very helpful, respectful and polite. The hotel is located in a respectable area in which top designer shops as Armani, Gucci, etc, are based.
Stayed 4 nights in Feb 2024

10/10 Excellent

Chan hwee Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
M A
I made decision to move from old building to new as condition in t old Reno was bad. But t price diff is almost double.
Stayed 2 nights in Sep 2019
Response from Susan Zheng on 19 Nov 2019
Dear M A, Thank you for taking the time to share your review on your recent stay at Furama Hotel Dalian Your feedback is very important for our continued improvement to deliver our services to your expectations. We will certainly share your feedback with our respective team members for follow-up improvements. In the meanwhile, we look forward to welcoming you back again soon. Best regards, Susan Zheng Sales Manager

10/10 Excellent

jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Susan Zheng on 8 Aug 2019
尊敬的客人, 您好! 十分感谢您对酒店的信任和支持。我们全体员工真挚的欢迎每一位入住的宾客,您的肯定是对我们最大的鼓舞和激励,我们将一如既往的为所有入住的宾客提供更加优质的服务。衷心期待您的再次光临。

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Zhi Song

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
Nice stay. Good hotel.
Stayed 1 night in Dec 2018

10/10 Excellent

Xianxin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five-Star Plus Hotel
Great facility, excellent accommodation, and friendly service staff. Recommend to everyone for this fantastic hotel.
Stayed 1 night in Nov 2018

10/10 Excellent

Yu Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

6/10 Okay

DONALD

Attitude
The receptionist and guest center do not look friendly. When I asked some questions, they answered without smile. I have been living in Beijing and Shanghai big hotels and felt the difference of the level of services
Stayed 3 nights in Aug 2018

10/10 Excellent

david

Short stay in dalian
The hotel is conveniently located in the center of the city with easy access to all local destinations. The best part is the room size which is bigger than most hotels around. And the hotel is clean with an upscale atmosphere.
Stayed 2 nights in Sep 2018

8/10 Good

Dhananjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Overall very good hotel and in a great location. The only part is the free airport shuttle which was stated on Kayak. There is no free airport shuttle and the hotel car costs 200 yuan.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Over priced. A bottle of water in-room of 38 RMB. There’s only one set of couches at lobby for you to sit free. The rest are for those have to buy drinks, 68 RMB for tea, 45 RMB for soft drinks, etc.
Stayed 1 night in Jul 2018

10/10 Excellent

Dilys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
good
Stayed 3 nights in Jun 2018

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
feel very good
Stayed 3 nights in Jun 2018

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was not as good as I have had on previous stays.
Stayed 2 nights in May 2018

10/10 Excellent

kelly, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is close to the subway
Hotel room is very spacious and clean. The bed and pillow are very clean and comfortable too. The bathroom is very spacious and clean as well. Is a walking distance to Time's Square and the subway
Stayed 1 night in Apr 2018

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic toilet
The toilet in the west wing is really nice. Love the toilet. The room is nice. however i was quite disappointed that they do not have usb port for charging phone in the room.

8/10 Good

SUYANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Clint, Qingdao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Central location, helpful staff, good buffet, nice room at a fair price
Stayed 3 nights in Oct 2017

10/10 Excellent

Chenliang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

6/10 Okay

WARREN

Wifi needs to be improved
The TV reception is very bad and the wifi is worst. Seems like no one is noticing the complains raised by many business people who stayed in this hotel before
Stayed 3 nights in Jun 2017

8/10 Good

Swee huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent business hotel
Room is big and bed is comfortable good restaurant

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and convenient!
Love the staying! Much appreciated! The room and views are very nice!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth Checking Out!
HIstoric hotel with modern facilities and very well staffed. My only concern was the inconsistency of the Wifi which was frustrating at times even in the business Centre. Otherwise strongly recommended.

10/10 Excellent

Jing, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very good location and clean. Like the toilet seat that installed with the bidet. Very quiet.

8/10 Good

Yujian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was staying at the west wing of the hotel. The room is very big, and very comfortable. Only problem is the WIFI signal, it is very weak, and inconsistent. That maybe the only con for my staying.

8/10 Good

jason

Liked: Cleanliness
spacious, '90s style luxury
room was clean, well lit and spacious. good value

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good hotel needs to clean up mold in bathroom.
Good hotel needs to clean up mold in bathroom. Beds were very comfortable and the staff was outstanding . The concierge gave us directions to get a key duplicated and was patient with us to find this location. Perfect duplicate key was made.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Room interior not up to date. However a decent stay at such a price. Convenient location.

4/10 Poor

traveller, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Aging hotel
Second stay at Furama, but will likely not return, even though I got a good rate. Check in was fine, but had to change room. Old worn out and stinking carpet. Internet did not work at first, but staff provided a router and that helped. Second room was better, but still worn out. Bed and pillows uncomfortable. Staff are nice and helpful. A real pity -- they need to upgrade facilities.

8/10 Good

Chultem

Liked: Cleanliness, room comfort

4/10 Poor

Freq Traveler, NJ

Disliked: Staff & service, property conditions & facilities, room comfort
Very old, musty rooms w/ worst pillows on earth
Both my son's room and our room were very old and dated, had strong musty smell. We got grain pillows. They were hard as rock. I called to ask for softer pillows, was told that they had pillow menu. But everything I ask for was out, not sure why even bother to tell me about the pillow menu. I was promised that they would give us softer pillows next day. When we came back from sightseeing following day, we found 2 extra grain pillows on our bed!!! We have 3 people booked 2 rooms with breakfast. But the hotel only gives 1 breakfast per room. So we have to pay an extra breakfast every day not to mention food was very poor quality. We almost only ate fruits and yogurt. I have never heard of any high end hotel that offers only 1 breakfast/room, not even 3 stars. The carpet in the rooms have many holes. Internet almost unusable. The check-in staff was really unfriendly. There is nothing in this hotel gives 5 star quality.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Joe, Los Angeles, CA

Disliked: Property conditions & facilities
Worthless Interent
If you're here for business, don't expect any internet. They have wifi, but it was interniddent and painfully slow. It is absolutely impossible to do business in this hotel.

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Bill, Chicago, Ill.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
House keeping was excellent with Rebecca.
Head of housekeeping was very responsive to our requests. The beds were harder than we were used to. They tried to fix them. They provided an English printed newspaper each day. The staff was helpful and professional. The hotel caters to Chinese. Very few if any other people stay at the hotel. It was very clean and did have BBC & RT on the television.

8/10 Good

John, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown Dalian for 3 day sightseeing.
The hotel itself, whilst 5 star, felt a little "worn". Carpet could do with replacement. Overall I had a pleasant stay and would happily choose to stay here again. I found the buffet breakfast a little disappointing...... but, seriously, if that's is the biggest problem then I really didn't have much to complain about, aye! Overall great value for money for a 5 star hotel.

10/10 Excellent

J&J, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Furama Dalian, excellent choice
One week stay in Hotel Furama in Dalian. Excellent choice, good situated in the center of the city. Top class hotel, worth 5 star rating.

8/10 Good

Rod, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel facilities excellent, room big, comfortable
Everything was terrific until my Chinese wife went to breakfast on her own. She was treated very poorly, her food was removed from the table while she was getting a beverage not once but twice and she was even asked if she was one of the kitchen staff. We have lived and stayed in many 5 star Hotels around the world and never has she been insulted in such a way and it happens in the city she was born in, unbelievable. An apology was offered by management later in the morning after I made a formal complaint, but to little to late.

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort