Outdoor pool, open 6:00 AM to 7:30 PM, pool loungers
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Reviews of Radisson Hotel Danang

4.5 out of 5
Radisson Hotel Danang
170 Vo Nguyen Giap, Phuoc My Ward, Da Nang

Reviews

9.2

Wonderful

Rating 10 - Excellent. 46 out of 73 reviews" "
Rating 8 - Good. 23 out of 73 reviews" "
Rating 6 - Okay. 2 out of 73 reviews" "
Rating 4 - Poor. 1 out of 73 reviews" "
Rating 2 - Terrible. 1 out of 73 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff including management was so nice and helpful.
Stayed 7 nights in Apr 2024
Response from Nhi Pham on 8 May 2024
Xin chào stephen,Warmest greetings from Radisson Hotel Danang!We are incredibly grateful that you took the time out to share your feedback with Radisson Hotel Danang. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your stay in our hotel – it means the world to our entire team!We look forward to serving you again soon!Best wishes,Nhi Pham - Quality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 Good

Joanne

Travelled with partner
It was convenient
Stayed 2 nights in Apr 2024
Response from Nhi Pham on 24 Apr 2024
Dear Joanne, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 Excellent

Chi Hong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Radisson brand has lived up to the expectation. Homey feeling if you have stayed in Radisson brand hotels before.
Stayed 2 nights in Apr 2024
Response from Nhi Pham on 8 Apr 2024
Dear Chi Hong,We're delighted to hear that your experience at our Radisson hotel met your expectations and provided a homey feeling. Maintaining the standard of the Radisson brand is our priority, and we're glad to have met your needs. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Best regards,Nhi Pham - Quality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place. Friendly staff- conveniently located across the beach and very close to downtown’s entertainment
Stayed 3 nights in Feb 2024
Response from Nhi Pham on 27 Feb 2024
Hi Chris, we appreciate your kind words and 5-star review. We're so glad you enjoyed our convenient location and friendly staff. Looking forward to welcoming you back soon!Best regards,Nhi Pham - Quality & Guest Experience Assistant ManagerRadisson Hotel Danang

6/10 Okay

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, loud area
Nice hotel by the beach but seriously loud in the evening with club music from outside pumping till early morning - rooms aren’t well insulated so you can really hear the bass rumble when you’re trying to sleep. Other than that good hotel
Stayed 2 nights in Feb 2024
Response from Gary Theng - General Manager on 23 Feb 2024
Dear Ekaterina,Thank you for your review! We appreciate your feedback about our nice hotel located by the beach. We apologize for any inconvenience caused by the loud club music from outside that affected your sleep. We will take your comments into consideration and explore ways to improve the sound insulation in our rooms. We're glad to hear that overall, you had a good experience with us. Your input is valuable, and we hope to welcome you back in the future.Thank you,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach front, good amenities, all you would want from a stay in Danang
Stayed 3 nights in Jan 2024
Response from Nhi Pham on 26 Jan 2024
Dear Valued Guest,Warmest greetings from Radisson Hotel Danang!We are incredibly grateful that you took the time out to share your feedback with Radisson Hotel Danang. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your stay in our hotel – it means the world to our entire team!We look forward to serving you again soon!Best wishes,Nhi Pham - Quality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 Excellent

viet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very helpful
Stayed 4 nights in Dec 2023
Response from Nhi Pham on 25 Jan 2024
Dear viet, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 Good

Samir

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bathrooms are poorly designed, i.e. although shower and toilet have a door, the area to bed is open. So anyone flushing or using the basin can be heard, disturbing anyone trying to sleep. It would be easy enough to have a door that actually closes and can insulate some sound.
Stayed 2 nights in Jan 2024
Response from Nhi Pham on 23 Jan 2024
Dear Samir, Thank you for taking the time to share your feedback. We sincerely apologize if the design of our bathrooms caused any inconvenience to you. We are always looking for ways to improve our guest experience and your feedback is valuable in this process. We hope to have You as our guest in the future, and we will do our best to meet your expectations.Kind regards,Nhi Pham - Quality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
There is nothing wrong with the hotel staff do their best but unfortunately there is a very noisy nightclub right in front of it . We booked an ocean front room which was fine but had to change to a downgraded room due to the noise . No refund on price as booked through hotel.com but was offered a free cab to the airport which saved us about £5. Have to feel sorry for the hotel noise isn’t their fault local authorities should do more about this noisy bar . If you are going to stay there get a city view room and you should be fine
Stayed 1 night in Jan 2024
Response from Nhi Pham on 22 Jan 2024
Dear Peter,We appreciate you taking the time to share your experience with us. We're glad to hear that our team offered you the best service and adaptability during your stay, despite the issue with outside noise. We are sorry about the inconvenience it caused, and we are indeed working with the local authorities to manage the noise from the nightclub. We'll also revise our policies with hotel.com to improve our refund policy. We hope we get another chance to offer you a more peaceful and enjoyable stay in the future.Best regards,Nhi Pham - Quality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 Excellent

Myung-Joong

Stayed 3 nights in Dec 2023
Response from Nhi Pham on 9 Jan 2024
Dear Myung-Joong, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 Excellent

samaneh

Stayed 3 nights in Dec 2023
Response from Nhi Pham on 8 Jan 2024
Dear samaneh, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 Excellent

KOKLEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 4 nights at the hotel and the experience is just amazing! The staff are very friendly and taking every opportunity to service the guests, providing suggestion for us to go HoiAn when we touched down and assisting with the transport. The hotel is clean, nice beach view, rooftop pool and great relaxing massages too. Thank you Khank and Dang for the excellent customer service! We have an enjoyable stay at Danang to explore all the attractions and the memories are just unforgettable. We will be back again! #family room with ocean view - 5 to 9 Dec 2023#
Stayed 4 nights in Dec 2023
Response from Nhi P on 11 Dec 2023
Thank you so much for your kind words and five-star rating, KOKLEE! We are thrilled to hear that you and your family had an enjoyable stay with us and that our staff provided excellent customer service. We look forward to welcoming you back soon!Nhi Pham - Quality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 Good

Adrian, Laguna Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beachfront, walkable to many restaurants and night life activity
Stayed 2 nights in Nov 2023
Response from Nhi P on 27 Nov 2023
Dear Adrian, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 Excellent

KHA

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2023
Response from Nhi P on 27 Nov 2023
Dear KHA, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived felt like a VIP. The staff is very attentive and helpful. Check-in was easy and staff brought out luggage to our room. They also explained all the amenities of the room. The room was bright, clean and enough space (twin room). Arrival cookies was also there to greet us. Beds are comfortable. Loved the roof top pool and bar. Very relaxing and drinks are good. Breakfast was amazing with I think anything you would want for breakfast was available. Fresh fruit excellent. All the staff was kind and helpful. Modern hotel with all the amenities you can have. I'd highly recommend the hotel and it is right across from the beach. I'd only say rooms with the ocean view maybe bothered by the beach bars across the street with music but it didn't bother us on the upper floors.
Stayed 2 nights in Oct 2023
Response from Nhi Pham on 1 Nov 2023
Dear David,We are delighted to hear that you had such a wonderful experience at our hotel. It is our goal to make every guest feel like home from the moment they arrive. We appreciate your kind words about our attentive and helpful staff, who went beyond and above to assist you with everything in the our facilities during your stay. It's great to know that you found the rooftop pool and bar to be relaxing, with good drinks and the breakfast with a wide variety of options. We understand that rooms with an ocean view may be affected by the beach bars across the street, but we are glad that it did not bother you on the upper floors. We appreciate your recommendation and thank you for choosing our hotel, and we hope to welcome you back in the future.Kind regards

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely clean, definitely kind staff, no complaints at this hotel
Stayed 3 nights in Oct 2023
Response from Nhi Pham on 17 Oct 2023
Dear Aaron,Thank you for your positive feedback! We are thrilled to hear that you found our hotel to be clean and our staff to be kind. Providing exceptional service and maintaining a clean environment are top priorities for us. We appreciate your kind words and look forward to welcoming you back on your next visit.

10/10 Excellent

Jianwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Nhi P on 27 Sept 2023
Dear Jianwei, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 Good

Bjorn

Stayed 5 nights in Jul 2023
Response from Nhi P on 2 Aug 2023
Dear Bjorn, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 Excellent

Daegun

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good conditioned room
Stayed 1 night in May 2023
Response from Nhi P on 7 Jun 2023
Dear Daegun, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 Good

Estee

Travelled with group
Liked: Cleanliness, staff & service
Recommendation: 3.5/5
The service was amazing. Hotel is readily accessible, and it’s just a 3 minutes to the beach. Limited amenities, thus, please don’t expect too much. 1. The room does not have the best view, even though we selected ocean view. There are other rooms with better view which is of the same category. 2. The aircon sound is really loud, and there’s a club somewhere, and we can hear the bass in our room. We are staying at the 10 floor, where the highest floor is 21 where the pool is. 3. Little gesture which is great: room lock is faulty, 1011, based on experience, when two room keys doesn’t work, usually is the lock issue. I knew because when we tabbed on the lock, the lock was opened, but door knob was stuck. I think concierge should have sent another person up with us. They did not bother changing or upgrade for the inconvenience caused but they did send us a letter of apology with a place of snacks. 4. Pricing for the private car services is reasonable, including the tour packages.
Stayed 3 nights in Apr 2023
Response from Nhi P on 25 Apr 2023
Thank you for your review, Estee. I am disappointed you were not happy with the view on this occasion. We believe we have a clear description of different room types with different views to accommodate different expectations when you make your booking. We would be happy to resolve this issue during you stay if you were happy with the upgrade fee. Once again, please accept our sincere apology for the inconvenience of the aircon and the door lock that you encountered. We highly value your feedback and these points will highly be taken under consideration and informed to the concerned department heads to seek a prompt improvement. I hope that on your next visit, we can provide a room with a view that takes your breath away, and better services to exceed your expectations. Kind regards,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 Excellent

Bernadette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing. Highly recommend the day spa bamboo massage.
Stayed 2 nights in Apr 2023
Response from Nhi P on 25 Apr 2023
Dear Bernadette,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Radisson is in a nice location opposite the beach with cafes and restaurants nearby. The staff are exceptional - friendly, thoughtful and helpful.
Stayed 5 nights in Apr 2023
Response from Nhi P on 25 Apr 2023
"Xin chào Ms. Ha,Warmest greetings from Radisson Hotel Danang!We are incredibly grateful that you took the time out to share your feedback with Radisson Hotel Danang. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your stay in our hotel – it means the world to our entire team!We look forward to serving you again soon!Best wishes,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 Excellent

Ramesh Bahadur

Liked: Cleanliness, staff & service, property conditions & facilities
The property was conveniently located very near to the My Khe Beach and about 20 minutes drive to the airport.. The room was bright and clean and the bed comfortable, the view from the window was fantastic as it was facing the sea and the beach. The hotel staff were very welcoming, helpful and customer-oriented. We also like the Omelee Spa and the infinity pool was great. The breakfast service at the Market Place restaurant was very good, while dinner was very quiet (maybe because of many restaurants nearby), although we enjoyed most of the food served.
Stayed 5 nights in Mar 2023
Response from Nhi P on 17 Mar 2023
Dear Ramesh Bahadur,Thank you for taking the time to share your feedback from your visit to the Radisson Hotel Danang . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members. It is always a pleasure to have you as our guest and on behalf of all team members at Radisson Hotel Danang. We look forward to welcoming you back. Sincerely, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Nhi P on 17 Mar 2023
Dear Denise,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 Excellent

Thi Hoang

Stayed 4 nights in Feb 2023
Response from Nhi P on 23 Feb 2023
Dear Thi Hoang,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the money this is an excellent hotel. Breakfast food amazing and very helpful, friendly staff. Very clean and rooms refreshed daily.
Stayed 3 nights in Feb 2023
Response from Nhi P on 23 Feb 2023
Thank you for taking the time to share your feedback from your visit to the Radisson Hotel Danang . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members. It is always a pleasure to have you as our guest and on behalf of all team members at Radisson Hotel Danang. We look forward to welcoming you back. Sincerely, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dependable brand choice
Very good location as far as access to beach, but restaurant and other shopping choices nearby could be better. Those are further south, about 15 - 25 mins walk. Restaurants and bars that are nearby cater to large tour groups. They are oversized / priced accordingly. Across from the hotel / nearby are parking areas for tour busses. This area feels a bit odd, with huge concrete shells / incomplete hotels / condos facing the ocean / promenade type area, and cleared / unbuilt lots converted to vegetable gardens in blocks behind the big hotels. Other large buildings along this strip look abandoned, but are probably just closed for the “off season.” For optimal quiet, best to be roomed on the non-beach side. There is some noise from the bar / pool area on the 21st floor (if your room is high up). The main sound issue is from the beach clubs across the road. But, this probably is more a concern in peak tourist season. The hotel itself is clean and in good condition. The beds are comfortable and the rooms, at least facing the ocean, very bright. The balconies are rather narrow—good for standing, but not furnished, though some small pieces could fit. Good lighting options in the bedroom / bathroom. Service was generally very good, but English still a struggle for non-key personnel. The buffet breakfast was enjoyable, but shined for more traditional Vietnamese dishes.
Stayed 4 nights in Dec 2022
Response from Nhi on 27 Jan 2023
Dear Sir/Madam,Thank you for taking the time to share your feedback from your visit to the Radisson Hotel Danang . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members. It is always a pleasure to have you as our guest and on behalf of all team members at Radisson Hotel Danang. We look forward to welcoming you back. Sincerely, Radisson Team

8/10 Good

Trung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel with great lobby staff. Pool was not heated for the cooler season. So, we didn’t swim at all during our whole beach vacation. Hotel was in a walkable location to the beach and restaurants in the area. Other than the breakfast restaurant, there was no restaurant onsite for formal dining forcing guests to search for eating places off-site. Breakfast staff was very petty, not approving of my taking coffee back to me room in my thermo mug because we came to breakfast late and didn’t have as much time to enjoy it. I assumed they would throw away the unused coffee anyway.
Response from Nhi on 27 Jan 2023
Dear Trung,Thank you for taking the time to share your feedback from your visit to the Radisson Hotel Danang . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members.Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all team members at Radisson Hotel Danang , I look forward to welcoming you back.Sincerely, Radisson Team

10/10 Excellent

Guang Yu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new with a fantastic view from the pool. Staff was warm, helpful and prompt. Food would be an area the hotel could improve on as both breakfast and room service tasted satisfactory.
Response from Nhi on 24 Dec 2022
Dear Guang Yu,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance, please do not hesitate to get in touch.Best regards,Radisson Hotel Danang

10/10 Excellent

Vi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Response from Nhi on 24 Dec 2022
Dear Vi,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance, please do not hesitate to get in touch.Best regards,Nhi Pham

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay under extreme storm condition
Room was clean, good view. Restaurant and room service was okay. Excellent doormen and front desk team.
Stayed 1 night in Oct 2022
Response from Nhi P on 19 Oct 2022
Dear Anonymous, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 Excellent

Anvay, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible experience at the Radisson Hotel in Da Nang, the friendliness of the staff along with the prime location made it a brilliant stay for me. I have to thank Kristen for the warm hospitality, I stayed in the room with the ocean view, and it was to die for. The cleanliness of the room and its modern architecture really made it an enjoyable trip for me. Thank you, Radisson, I'll see you soon.
Stayed 3 nights in Sep 2022
Response from Nhi P on 28 Sept 2022
Dear Anvay,Thank you for taking the time to share your feedback from your visit to the Radisson Hotel Danang . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members. It is always a pleasure to have you as our guest and on behalf of all team members at Radisson Hotel Danang. We look forward to welcoming you back. Sincerely, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Not great
Didn’t get the room booked, no discount offered. Slow check in and check out. Arrived late and no food available on the room service menu. Property and service were poor.
Stayed 1 night in Sep 2022
Response from Nhi P on 21 Sept 2022
Dear Guest,Thank you for your feedback. Please accept our sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. I have investigated your case regarding your complaint about getting the wrong room type. I would like to clarify that we assigned the right room type for you according to your booking confirmation. If we can be of any further assistance please do not hesitate to get in touch. We look forward to serving you better in your next visit. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 Good

Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Lucie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We stayed in a premium ocean view room at this hotel for 4 nights. The view of My Khe beach was glorious, I would definitely recommend upgrading to an ocean view room. The breakfast which is included is extensive, including an egg station, many changing hot dishes, a self serve espresso coffee machine plus Vietnamese soups, cereals, pastries, fruits and more. The rooftop pool area is amazing. There is an extensive undercover seating area with a serviced bar and a great view. There are many restaurants in walking distance and the hotel is a short taxi ride from the Dragon Bridge and night market. We had a great stay at the Radisson Danang, highly recommended.
Stayed 4 nights in Aug 2022
Response from Nhi P on 31 Aug 2022
Dear Lucie,Thank you for choosing our hotel for your stay and leaving a fantastic review. At Radisson Hotel Danang, we continuously strive to serve you better. We are glad that the team has managed to meet your needs deliver a pleasant stay. It is always a pleasure to have you as our guest and on behalf of all team members at Radisson Hotel Danang. We really look forward to welcoming you back. Sincerely, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 Good

Juno

Stayed 3 nights in Aug 2022

10/10 Excellent

John M

Stayed 1 night in Aug 2022
Response from Nhi P on 10 Aug 2022
Dear John M, Warmest greetings from Radisson Hotel Danang! Thank you for choosing our hotel for your stay and leaving a fantastic review. At Radisson Hotel Danang, we continuously strive to serve you better. We are glad that the team has managed to meet your needs deliver a pleasant stay. Looking forward to meeting you again in the future! Best Wishes, Nhi Pham Quality & Guest Experience Assistant Manager Radisson Hotel Danang

10/10 Excellent

Craig

Stayed 2 nights in Aug 2022
Response from Nhi P on 10 Aug 2022
Dear Craig, Warmest greetings from Radisson Hotel Danang! Thank you for choosing our hotel for your stay and leaving a fantastic review. At Radisson Hotel Danang, we continuously strive to serve you better. We are glad that the team has managed to meet your needs deliver a pleasant stay. Looking forward to meeting you again in the future! Best Wishes, Nhi Pham Quality & Guest Experience Assistant Manager Radisson Hotel Danang

10/10 Excellent

S K

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Sea facing rooms elaborate buffet breakfast. Helpful staff
Stayed 4 nights in Jun 2022
Response from Duong Truong on 4 Jul 2022
Dear S K, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Duong Truong Front Office Manager Radisson Hotel Danang

8/10 Good

stephanie

Stayed 1 night in Jun 2022
Response from Duong Truong on 4 Jul 2022
Dear stephanie, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Duong Truong Front Office Manager Radisson Hotel Danang

10/10 Excellent

Young Joon

Stayed 1 night in Jun 2022
Response from Radisson Hotel Danang Team on 23 Jun 2022
Xin chào Young Joon, Thank you for choosing our hotel for your stay and leaving a fantastic review. At Radisson Hotel Danang, we continuously strive to serve you better. We are glad that the team has managed to meet your needs deliver a pleasant stay. Looking forward to meeting you again in the future! Best Wishes, Radisson Hotel Danang Team.

10/10 Excellent

Asif

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, the roof top pool has the most amazing view. The beach is just across the street with lots of restaurants and beach cabana’s to rent for the day. Highly recommend this hotel. The staff are amazing, very polite and friendly
Stayed 1 night in Apr 2022
Response from Radisson Hotel Danang Team on 6 May 2022
Xin chào Asif, Thank you for choosing our hotel for your stay and leaving a fantastic review. At Radisson Hotel Danang, we continuously strive to serve you better. We are glad that the team has managed to meet your needs delivered a pleasant stay. Looking forward to meeting you again in the future! Best Wishes, Radisson Hotel Danang Team.

10/10 Excellent

Kanako

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Nhi Pham on 22 May 2024
Dear Kanako,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 Excellent

HAEJEONG

Stayed 4 nights in Feb 2024
Response from Nhi Pham on 28 Feb 2024
Dear HAEJEONG, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 Excellent

TAKASHI

Stayed 3 nights in Jan 2024
Response from Nhi Pham on 22 Jan 2024
Dear TAKASHI, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 Excellent

YUJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は最高、ご飯も美味しい。 目の前がビーチだけにビーチクラブが夜中まで うるさいけど、 そこまで気にならず爆睡しました。 ビーチに朝日を観に行くにも最適
Stayed 2 nights in Dec 2023
Response from Nhi Pham on 9 Jan 2024
Dear Yuji, Thank you so much for your stellar review! We're thrilled to hear you enjoyed our facilities and thought the food was delicious. We are also glad to hear that you enjoyed the beachfront view and took advantage of witnessing the beautiful sunrise. We understand that the beach club can get a bit lively, but it warms our hearts that it didn't interfere with your rest. We'd love to have you back anytime for more beachside sunrises! Yours,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 Excellent

MASAAKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Nhi Pham on 8 Jan 2024
Dear MASAAKI, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Gary Theng - General Manager on 14 Dec 2023
Dear Kevin,Thank you so much for taking the time to share your feedback on your recent stay with us. We are delighted to hear that you had an overall positive experience at our hotel and awarded us an 8/10 rating.If there are any specific aspects of your stay that you feel could be improved to make it a perfect 10/10, please do not hesitate to share your thoughts with us. We appreciate your input and are committed to continually enhancing our guests' experience.Once again, thank you for choosing our hotel, and we look forward to welcoming you back in the future.Best regards,

8/10 Good

Hyunja

Stayed 2 nights in Nov 2023
Response from Nhi P on 8 Dec 2023
Dear Huynja, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Nhi P on 25 Sept 2023
Dear Valued Guest, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang