Outdoor pool, pool umbrellas, pool loungers
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Reviews of Diamond Sea Hotel

4 out of 5
Diamond Sea Hotel
232 Vo Nguyen Giap Street, Son Tra District, Da Nang

Reviews

8.8

Excellent

Rating 10 - Excellent. 503 out of 1000 reviews" "
Rating 8 - Good. 371 out of 1000 reviews" "
Rating 6 - Okay. 90 out of 1000 reviews" "
Rating 4 - Poor. 25 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience. Friendly helpful employees, always go out of their way to assist. The rooftop view and bar is incredible, and from the pool one have 180 degree views of the beach and activities 20 stories below. Highly recommended and the free breakfast is awesome.
Stayed 2 nights in May 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at this hotel, the beach view and the balcony was amazing. The staff were super friendly too. If I had one complaint, it would be the bathroom - there was no sealant around the bath so the water from the shower would just go across the bathroom floor. A little bit strange but wouldn’t stop me from staying agai.

10/10 Excellent

Le

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location the staffs are excellent
Stayed 3 nights in May 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Da nang. Walking distance to the beach with a beach view. Great food options with a Grab ride.
Stayed 6 nights in Apr 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location as it’s next to the beautiful Mỹ Khê beach, with a lot of highly rated food options available within walking distance. However, the flooring in my room was not in the best condition as it will sink slightly when walking past, and a part of the laminate is starting to show signs of peeling, but I’m sure it will be fixed before the next occupant! Overall, the experience at the hotel is amazing as the receptionists are extremely welcoming and friendly!
Stayed 5 nights in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024

10/10 Excellent

Mark

Travelled with partner
Clean and new
Stayed 5 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall experience. Friendly reception and efficient cleaners. Great view and location.
Stayed 4 nights in Mar 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful friendly staff great location
Stayed 5 nights in Mar 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was friendly. The bellman Mike was exceptionally friendly and courteous. Bed was comfortable. Ocean view was amazing. Hotel location convenient to restaurants. The decor was a little dated and the tub/shower was unusual. You had to step up into the tub to take a shower. There was loud music playing every night until about midnight.
Stayed 15 nights in Feb 2024
Response from Jenny - Sales and Marketing Manager on 14 Mar 2024
Dear Keith,Thank you for your kind feedback about your recent stay with us. Your great comments will definitely be shared to the rest of the team, as positive comments such as yours regardless of the calamity we have faced during those times, makes it an inspiration to us all. It is our true pleasure to be of service.We all hope and look forward to welcome you back on your next future trip in Danang.Kind regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing and I would highly recommend it.
Stayed 4 nights in Feb 2024
Response from Jenny - Sales and Marketing Manager on 14 Mar 2024
Dear Michael,Thank you for your review and kind comments about your stay with Diamond Sea Hotel. Positive comments such as yours makes it a key element of motivation for our team as it make us feel proud and happy that all our efforts do not go unnoticed. I will make sure to pass on your feedback to the rest of the team.Having you back on your next future trip in Da Năng and serve you once again would be a great pleasure.Best regards,Diamond Sea Hotel

10/10 Excellent

katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was probably the most hospitable place we've stayed in Vietnam so far. The staff was incredibly kind and helpful. We took advantage of the spa services more than once on our one night stay, the massages were fantastic. The views at the hotel are unmatched and the location is great for walking around to the beach and nice restaurants. The hotel offers money exchange(and a good rate) which was incredibly convenient for us. I would recommend this hotel to anyone staying in Da Nang for a short or longer visit!
Stayed 1 night in Feb 2024
Response from Jenny - Sales and Marketing Manager on 14 Mar 2024
Greeting from Diamond Sea Hotel.Thank you for your review and excellent rating. We are all very much happy to know that you have liked so many aspects during your stay, making it a fantastic Vietnam adventure finale for you. It is our pleasure to be of service. I have passed on your kind feedback to the team and were all very pleased. Rest assured that we will maintain our level of service and do our very best to reach every guests expectation. Again, thank you for your comments. We all sincerely hope that you will return to us during your next visit to Danang.Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best place in Da Nang for family stay, best staff
Awesome place and helpful Staff, great location. The Staff were super friendly and helpful during our family stay.
Stayed 6 nights in Jan 2024
Response from Jenny - Sales and Marketing Manager on 14 Mar 2024
Greeting from Diamond Sea Hotel,Thank you for your review and kind comments about your stay with Diamond Sea Hotel. Positive comments such as yours makes it a key element of motivation for our team as it make us feel proud and happy that all our efforts do not go unnoticed. I will make sure to pass on your feedback to the rest of the team.Having you back on your next future trip in Da Năng and serve you once again would be a great pleasure.Best regards,Diamond Sea Hotel

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel I'm impressed
Perfect stay staff location unbelievable you must stay here roof top pool view location ant they have me free fruit non alcohol drinks dinner voucher 20 min foot messages list goes on free shuttle to airport stayed 8 days go to ba na Hill very early marble mt don't miss one cave hot spring monkey pass on bike yes sneak in lol
Stayed 7 nights in Jan 2024
Response from Jenny - Sales and Marketing Manager on 14 Mar 2024
Dear Mr. Mark,Thank you for having taken the time to review the Diamond Sea Hotel. We are so happy to know that you enjoyed your stay by experience our dedicated services. It is the most valuable reward for us to know that our associates with their care and consideration have pampered your vacation turning it out to be a memorable one. We do take pride in catering to our guests' needs the best way we can, especially relish the opportunity to provide guest with personal attention and touches. Thank you for your recommendation. Our associates look forward to taking the challenge to make your next stay with us more wonderful than your last.Best regards,Diamond Sea Hotel

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jenny - Sales and Marketing Manager on 14 Mar 2024
Greeting from Diamond Sea Hotel,We appreciate you taking time to share with us your experience at Diamond Sea Hotel. Thank you for your positive comments. Sincerely thank the valuable opinion of customers to help us making the hotel's services more complete. We will try our best to improve the quality of hotel services better and better. We hope that we will have a apportunity to serve you in the future. Best regards,Diamond Sea Hotel

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond sea
Super, we’ll positioned hotel that has clearly gone the extra mile with staff training as they are outstanding.
Stayed 3 nights in Jan 2024
Response from Jenny - Sales and Marketing Manager on 14 Mar 2024
Dear Peter,On behalf of the entire team of Diamond Sea Hotel, thank you very much for your kind feedback about your recent stay and for rating us 10 here on Hotels.com. We all hope to have the pleasure of welcoming you back with us on your next future visit to Danang.Kind regards,

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great rooftop pool, and literally across the road from the beach. Breakfast had lots of options. My only complaint was the pool wasn’t heated, and since we went in December when it was rainy, it was too cold to use the pool (or the beach). If the pool water was warmer we’d have swam there. Otherwise no complaints.
Stayed 3 nights in Dec 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Danang Hotel
Lovely hotel - great breakfast (one of the best breakfast buffets we had in Vietnam), lovely friendly staff, nice rooftop pool and bar, overlal a very nice stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Jaco

Stayed 6 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were the key to making the experience here a great memory.Awesome food great location on the beach close to city if you want that.Couldn’t fault the friendliness and help given by any staff member regardless of the job title they had.Having said that treat people well and you get it back 10 fold at Diamond Sea
Stayed 11 nights in Nov 2023

10/10 Excellent

Erickberto

Stayed 6 nights in Nov 2023

10/10 Excellent

AADITYA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property at my khe beach
This hotel is at the beautiful location. Hotel property from common areas like lobby, pool and spa to the rooms are well maintained. Service is impressive and hotel staff is welcoming. If you are staying at My khe beach you have to book this hotel.
View from the room
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael, Mordialloc

Stayed 7 nights in Oct 2023

10/10 Excellent

Joseph K.

Liked: Staff & service, property conditions & facilities
I love this place... I have stayed there many times and it’s always been a great experience...friendly helpful knowledgeable professional staff...great location and delicious food!!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best hotel I’ve ever stayed at. Everything and everyone was superior here. You will especially enjoy their buffet breakfasts. Professional services at budget prices. A rare find in the world today.
Stayed 8 nights in Oct 2023

8/10 Good

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is ok
Stayed 3 nights in Oct 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were helpful, polite and genuinely wanted our experience to be good. Staff were quick to resolve issues with our room air conditioner. It was accumulating moisture and needed to be drained. The A/C always worked well is was not an issue. Hotel is located across the street from a long beautiful beach. Breakfast options were quite abundant and staff were professional and attentive. The room had an ocean view and a nice balcony. Clean and comfortable. I am glad I stayed here.
Stayed 4 nights in Sep 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and staff. Very accommodating and their concierge service was great. The view, location and their breakfast buffet was awesome!
Stayed 4 nights in Sep 2023

8/10 Good

Shinji, Osaka Higashisumiyoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

10/10 Excellent

Preston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, better than budget option. Staff and service were unbelievable. Room was clean and breakfast buffet incredible! Read lots of complaints about the elevator situation and we did have some 3-5 minute waits so I can see where this may be an issue on very busy weekends but we averaged less than a minute wait per ride.
Stayed 3 nights in Aug 2023
Response from Jenny - Sales and Marketing Manager on 11 Sept 2023
Warmest greeting from Diamond Sea Hotel.We are truly overwhelmed by your kind words, the kind that motivates us to do better every single time. From the entire team of Diamond Sea Hotel, thank you for choosing us as your preferred accommodation in Da Nang and for recommending us with Booking.comWe all look forward to welcome you back on your next visit.Best regards,Diamond Sea Hotel

10/10 Excellent

QUANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok good
Stayed 3 nights in Aug 2023
Response from Jenny - Sales and Marketing Manager on 11 Sept 2023
Warmest greeting from Diamond Sea.The first word, on behalf of Diamond Sea Hotel, we would like to thank you for chosen our hotel for your holiday. We hope that you had a comfortable and great memorable holiday in Danang city & our hotel.We love to hear your feedback. Sincerely thank the valuable opinion of customers to help us making the hotel's services more complete. We will try our best to improve the quality of hotel services better and better. We hope that we will have a apportunity to serve you in the future. Best regards,Diamond Sea Hotel

10/10 Excellent

Angella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. The staff were very friendly.
Stayed 4 nights in Aug 2023
Response from Jenny - Sales and Marketing Manager on 11 Sept 2023
Warmest greeting from Diamond Sea.Thank you for having taken the time to review the Diamond Sea Hotel. We are so happy to know that you enjoyed your stay by experience our dedicated services. It is the most valuable reward for us to know that our associates with their care and consideration have pampered your vacation turning it out to be a memorable one. We do take pride in catering to our guests' needs the best way we can, especially relish the opportunity to provide guest with personal attention and touches. Thank you for your recommendation. Our associates look forward to taking the challenge to make your next stay with us more wonderful than your last.Best regards,Diamond Sea Hotel

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in great location staff very friendly but fridge in room and pier point in bathroom did not work
Stayed 5 nights in Aug 2023
Response from Jenny - Sales and Marketing Manager on 11 Sept 2023
Warmest greetings from Diamond Sea Hotel!First of all, we would like to thank you for your stay with us and your comments. We will improve our services better in the futureAnd We would be really pleased to welcome you in the nearest timeBest regards,Diamond Sea Hotel

10/10 Excellent

Christie Linh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Clean. Perfect location.
Stayed 5 nights in Aug 2023
Response from Jenny - Sales and Marketing Manager on 11 Sept 2023
Warmest greeting from Diamond Sea.We are so pleased to learn your stay with us was a truly great memorable experience enjoying our services. We will certainly forward your worthy comments to all of our team, which is such a great pleasure to receive for helping us in our continued commitment and giving us the passion to go beyond every guest’s expectation. Again, thank you and we would love to have the opportunity to welcome you back in the foreseeable future.Best regards,Diamond Sea Hotel

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of people tried checking in around mid day before the required 2 PM which I know was frustrating for staff but we have time schedules as well as we some of fly in from all over and are very tired. But this is handled so professionally by a young man called Donald and kept everyone calm attended to everyone an expedited things fantastically.
Stayed 2 nights in Jul 2023
Response from Jenny - Sales and Marketing Manager on 15 Aug 2023
Dear Mr/Ms. Ricky,We appreciate you taking time to share with us your experience at Diamond Sea Hotel. Thank you for your positive comments. Sincerely thank the valuable opinion of customers to help us making the hotel's services more complete. We will try our best to improve the quality of hotel services better and better. We hope that we will have a apportunity to serve you in the future. Best regards,Diamond Sea Hotel

10/10 Excellent

Nina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff.
Stayed 2 nights in May 2023
Response from Jenny - Sales and Marketing Manager on 16 May 2023
Greetings from Diamond Sea Hotel,Thank you for sharing your experience during your recent stay with us. Nothing gives us more pleasure knowing that our guests have had an enjoyable experience. We are very much overwhelmed by your kind words.It would be nice to be able to welcome you back again in our resort in the near future.Best regards,Diamond Sea Hotel

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2023
Response from Jenny - Sales and Marketing Manager on 5 May 2023
Greeting from Diamond Sea Hotel.We are so pleased to learn your stay with us was a truly great memorable experience enjoying our amazing infinity pool as well as the delectable restaurants. We will certainly forward your worthy comments to all of our team, which is such a great pleasure to receive for helping us in our continued commitment and giving us the passion to go beyond every guest’s expectation. Again, thank you and we would love to have the opportunity to welcome you back in the foreseeable future.Best regards,Diamond Sea Hotel

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine. Good price and near beach.
Stayed 12 nights in Mar 2023
Response from Jenny - Sales and Marketing Manager on 12 Apr 2023
Dear Mr. Colin,The first word, on behalf of Diamond Sea Hotel, we would like to thank you for chosen our hotel for your holiday. We hope that you had a comfortable and great memorable holiday in Danang city & our hotel.We love to hear your feedback. Sincerely thank the valuable opinion of customers to help us making the hotel's services more complete. We will try our best to improve the quality of hotel services better and better. We hope that we will have a apportunity to serve you in the future. Best regards,Diamond Sea Hotel

10/10 Excellent

John

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 9 nights in Mar 2023
Response from Jenny - Sales and Marketing Manager on 12 Apr 2023
Dear Mr. John,From the entire team of Diamond Sea Hotel, thank you for choosing us as your preferred accommodation in Da Nang and for recommending us with Expedia.We all look forward to welcome you back on your next visit.Best regards,Diamond Sea Hotel

8/10 Good

Jeetinder

Liked: Staff & service, amenities
Staff were really friendly the view from the room I had was out of this world (ocean view). You are located a stones throw away from one of the best beaches in the world in my view. The two things which to be honest was not the end of the world - but the room I got had a phenoenal view but the room was a bit worn down from ware and tare, ie flooring was coming up, when I poured a bath for myself after a massage water started to leak from the bath too. Also I used the gym regularly - I just wished it was slightly larger, most of the times I was fortunate as no one was there but in a couple of instances when there was a second person there - you are kind of on top of one another. Just to add the breakfast buffet was very good!
Stayed 7 nights in Feb 2023
Response from Jenny - Sales and Marketing Manager on 9 Mar 2023
Thank you for having taken the time to review the Diamond Sea Hotel. We are so happy to know that you enjoyed your stay by experience our dedicated services. It is the most valuable reward for us to know that our associates with their care and consideration have pampered your vacation turning it out to be a memorable one. We do take pride in catering to our guests' needs the best way we can, especially relish the opportunity to provide guest with personal attention and touches. Thank you for your recommendation. Our associates look forward to taking the challenge to make your next stay with us more wonderful than your last.Best regards,Diamond Sea Hotel

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was walking distance of the beach, the staff are very friendly and helpful. I would highly recommend this hotel and I would gladly return.
Stayed 1 night in Jan 2023
Response from Jenny - Sales and Marketing Manager on 4 Feb 2023
Greeting from Diamond Sea Hotel,We appreciate you taking time to share with us your experience at Diamond Sea Hotel. Thank you for your positive comments. Sincerely thank the valuable opinion of customers to help us making the hotel's services more complete. We will try our best to improve the quality of hotel services better and better. We hope that we will have a apportunity to serve you in the future. Best regards,Diamond Sea Hotel

8/10 Good

Kabi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic Beach views
It is such a lovely boutique hotel overlooking the beach wonderfully. The only con is there is such a language barrier in vietnam with english.
Stayed 2 nights in Jan 2023
Response from Jenny - Sales and Marketing Manager on 4 Feb 2023
Greeting from Diamond Sea Hotel,Thank you for your review and kind comments about your stay with Diamond Sea Hotel. Positive comments such as yours makes it a key element of motivation for our team as it make us feel proud and happy that all our efforts do not go unnoticed. I will make sure to pass on your feedback to the rest of the team.Having you back on your next future trip in Da Năng and serve you once again would be a great pleasure.Best regards,Diamond Sea Hotel

10/10 Excellent

Azjargal

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Joseph K.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live in Hoi An and come here to treat myself to a little luxury every few weeks. Harrison and his staff do a excellent job. Nice rooms, great view, delicious food, professional service all at a great price....I’ll be back !!!
Response from Jenny - Sales and Marketing Manager on 6 Jan 2023
Dear Mr. Joseph,The first word, on behalf of Diamond Sea Hotel, we would like to thank you for chosen our hotel for your holiday. We hope that you had a comfortable and great memorable holiday in Danang city & our hotel.We love to hear your feedback. Sincerely thank the valuable opinion of customers to help us making the hotel's services more complete. We will try our best to improve the quality of hotel services better and better. We hope that we will have a apportunity to serve you in the future. Best regards,Diamond Sea Hotel

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This hotel is great for the price , nice staffs , near to the My Khe beach, a lot of bar and good restaurant restaurants across the street, the hotel is clean but the room need an update
Stayed 3 nights in Nov 2022
Response from Jenny - Sales and Marketing Manager on 4 Jan 2023
We appreciate you taking time to share with us your experience at Diamond Sea Hotel. Thank you for your positive comments. Sincerely thank the valuable opinion of customers to help us making the hotel's services more complete. We will try our best to improve the quality of hotel services better and better. We hope that we will have a apportunity to serve you in the future.Best regards,Diamond Sea Hotel

10/10 Excellent

Adan, grand prairie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel as the staff is super friendly and they offer transportation to Bank Hills,Motorbike rentals and much more!
Response from Jenny - Sales and Marketing Manager on 7 Nov 2022
Thank you for having taken the time to review the Diamond Sea Hotel. We are so happy to know that you enjoyed your stay by experience our dedicated services. It is the most valuable reward for us to know that our associates with their care and consideration have pampered your vacation turning it out to be a memorable one. We do take pride in catering to our guests' needs the best way we can, especially relish the opportunity to provide guest with personal attention and touches. Thank you for your recommendation. Our associates look forward to taking the challenge to make your next stay with us more wonderful than your last.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great accommodations. Food was amazing and very easy to stay and explore from hotel. Definitely will recommend and stay again in future!
Stayed 5 nights in Aug 2022
Response from Jenny - Sales and Marketing Manager on 23 Aug 2022
Thank you for having taken the time to review the Diamond Sea Hotel. We are so happy to know that you enjoyed your stay by experience our dedicated services. It is the most valuable reward for us to know that our associates with their care and consideration have pampered your vacation turning it out to be a memorable one. We do take pride in catering to our guests' needs the best way we can, especially relish the opportunity to provide guest with personal attention and touches. Thank you for your recommendation. Our associates look forward to taking the challenge to make your next stay with us more wonderful than your last.