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Reviews of RACV Goldfields Resort

4.5 out of 5
RACV Goldfields Resort
1500 Midland Highway, Creswick, VIC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 558 out of 1003 reviews" "
Rating 8 - Good. 338 out of 1003 reviews" "
Rating 6 - Okay. 83 out of 1003 reviews" "
Rating 4 - Poor. 19 out of 1003 reviews" "
Rating 2 - Terrible. 5 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kia How

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is very spacious and clean
Stayed 3 nights in May 2024
Response from Farhan on 23 May 2024
Dear Kia Many thanks for providing feedback on your recent stay at RACV Goldfields Resort and we are delighted you had an enjoyable stay. We look forward to hopefully welcoming you back in the Resort in the near future.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On booking in at reception the receptionist could not have been more helpful to make sure I had the best accommodation suitable for me with my health issues, 10/10 . The only problem I found was with the dining menu downstairs, not a lot of variety, no parma, who doesn't have that on the menu, I don't eat seafood and was booked in for buffet breakfast in the morning so that took a few of the options out.
Stayed 2 nights in May 2024
Response from Farhan on 23 May 2024
Dear Ian,Many thanks for taking the time to share your experience with us via our Guest Experience survey.Glad to hear the receptionist was accommodating! We value constructive feedback to enhance our services and meet guest expectations. Despite our commitment to high-quality service and a welcoming atmosphere, I have discussed your comments with our department managers to implement necessary improvements for the future.We look forward to hopefully welcoming you back to stay with us in the near future.

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in May 2024
Response from Farhan on 22 May 2024
Dear Andrew,Many thanks for providing feedback on your recent stay at RACV Goldfields Resort and we are delighted you had an enjoyable stay. We look forward to hopefully welcoming you back in the Resort in the near future.

10/10 Excellent

Tira

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Big comfortable rooms, great for families. Friendly staff, beautiful grounds.
Stayed 1 night in May 2024
Response from Farhan on 22 May 2024
Dear Tira,Many thanks for providing feedback on your recent stay at RACV Goldfields Resort and we are delighted you had an enjoyable stay. We look forward to hopefully welcoming you back in the Resort in the near future.

8/10 Good

Chanmi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall a beautiful hotel - if only the service and the front desk staff were better trained, it would be 10/10… such a disappointment!
Stayed 1 night in May 2024
Response from Farhan on 22 May 2024
Dear Chanmi,Many thanks for taking the time to share your experience with us via our Guest Experience survey.We value constructive feedback to enhance our services and meet guest expectations. Despite our commitment to high-quality service and a welcoming atmosphere, I have discussed your comments with our department managers to implement necessary improvements for the future.We look forward to hopefully welcoming you back to stay with us in the near future.

8/10 Good

Lan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool was on renovation at the time , that was the only downfall for us.
Stayed 1 night in May 2024
Response from Farhan on 19 May 2024
Many thanks for taking the time to share your experience with us via our Guest Experience survey.We sincerely apologize for any inconvenience caused by the swimming pool undergoing renovation during your visit. we appreciate your understanding during this time.We look forward to hopefully welcoming you back to stay with us in the near future.

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Farhan on 14 May 2024
Many thanks for providing feedback on your recent stay at RACV Goldfields Resort and we are delighted you had an enjoyable stay. We look forward to hopefully welcoming you back in the Resort in the near future.

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfortable Bathroom a bit cramped and no walk in shower Breakfast was very good
Stayed 1 night in May 2024
Response from Farhan on 12 May 2024
Many thanks for providing feedback on your recent stay at RACV Goldfields Resort and we are delighted you had an enjoyable stay. We look forward to hopefully welcoming you back in the Resort in the near future.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Farhan on 4 May 2024
Thank you so much for taking the time to share your feedback about your recent visit to RACV Goldfields Resort. We're thrilled to hear that you had a wonderful stay! We look forward to welcome you back to the resort in the near future.

10/10 Excellent

richard

Stayed 1 night in Apr 2024
Response from Farhan on 4 May 2024
Thank you so much for taking the time to share your feedback about your recent visit to RACV Goldfields Resort. We're thrilled to hear that you had a wonderful stay! We look forward to welcome you back to the resort in the near future.

8/10 Good

Rhea, Kalkallo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking at a Beautiful location, good food, lots of parking, great walking / biking trails, playgrpund and kids activities. Satisfactory options for kids on the menu for both three fouders and springs terrace. Lots of great things to do around the Ballarat/ Lake Wendouree area.
Stayed 2 nights in Apr 2024
Response from Farhan on 27 Apr 2024
Dear Rhea,Many thanks for providing feedback on your recent stay at RACV Goldfields Resort and we are delighted you had an enjoyable stay. We look forward to hopefully welcoming you back in the Resort in the near future.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from RACV GOLDFIELDS on 23 Apr 2024
Thank you Peter for the 5 Stars!

10/10 Excellent

VIOLETTA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience !!
Stayed 2 nights in Apr 2024
Response from RACV Goldfields Resort on 20 Apr 2024
Thank you for the 5 stars!

8/10 Good

Mark

Stayed 1 night in Apr 2024
Response from Farhan on 8 May 2024
Many thanks for providing feedback on your recent stay at RACV Goldfields Resort and we are delighted you had an enjoyable stay. We look forward to hopefully welcoming you back in the Resort in the near future.

10/10 Excellent

yi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and helpful staff! Remember us the free activity we don't aware and give us take away box when we have no time to join the activity! Highly recommended!
Stayed 1 night in Apr 2024
Response from Farhan on 16 Apr 2024
Dear YiThank you so much for taking the time to share your feedback about your recent visit to RACV Goldfields Resort. We're thrilled to hear that you had a wonderful stay! We look forward to welcome you back to the resort in the near future.

10/10 Excellent

Mohamed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just wanted a relaxing stay with hotel activities. The fairway rooms were large enough, so we felt comfortable. The swimming pool was well heated; even though the outside temperature was 8°C, we could swim early in the morning around 7:30, which was good for mid-April. There was a reasonably sized gaming room and a jacuzzi near the swimming pool. Also, in-room bathtub was available. We had plenty to do during the stay and enjoyed it
Stayed 1 night in Apr 2024
Response from Farhan on 16 Apr 2024
Dear Mohamed,Thank you so much for taking the time to share your feedback about your recent visit to RACV Goldfields Resort. We're thrilled to hear that you had a wonderful stay! We look forward to welcome you back to the resort in the near future.

10/10 Excellent

Dawn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort had everything we wanted for a beautiful stay. The view was beautiful. The room was so clean. The restaurant was fabulous with great staff. We loved our two night stay.
Stayed 2 nights in Apr 2024
Response from Farhan on 16 Apr 2024
Dear DawnThank you so much for taking the time to share your feedback about your recent visit to RACV Goldfields Resort. We're thrilled to hear that you had a wonderful stay! We look forward to welcome you back to the resort in the near future.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Would happily return and stay. Kinda wish it wasn’t raining the whole time because the grounds and golf course look great!
Stayed 2 nights in Apr 2024
Response from Farhan on 3 Apr 2024
Dear Mathew,Many thanks for providing feedback on your recent stay at RACV Goldfields Resort and we are delighted you had an enjoyable stay. We look forward to hopefully welcoming you back in the Resort in the near future.

6/10 Okay

rachs

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property has a beautiful golf course view, spacious rooms, lots of amenities. Jacuzzi didn’t have warm water, swimming pool is slightly smaller. Bedroom walls are thin, could hear our neighbours next room who had kids & noisy so couldn’t sleep well in the night & early morning. It felt like jail where we could not speak in normal voice as it would disturb the neighbours. There was no room service & room wasn’t cleaned the next day (they expect us to get it done when they have time to do room service around 8:30 am). I came here to relax in a resort & not to follow some routine.
Stayed 2 nights in Mar 2024
Response from Farhan on 2 Apr 2024
Dear Rachs,Thank you very much for participating in our Guest Experience survey and sharing your valuable feedback with us.We deeply regret to learn that your recent stay at our property did not meet your expectations. Your input is incredibly important to us, and we are committed to addressing the issues you raised to enhance the overall experience for our guests moving forward.Although we cannot change the past, our team is dedicated to making improvements, and we hope for the opportunity to welcome you back for a more satisfying stay in the near future.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is amazing and the view is stunning. Staff were great! Highly recommend.
Stayed 1 night in Mar 2024
Response from Farhan on 1 Apr 2024
Dear Robert Thank you so much for taking the time to share your feedback about your recent visit to RACV Goldfields Resort. We're thrilled to hear that you had a wonderful stay! We look forward to welcome you back to the resort in the near future.

10/10 Excellent

Darryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to fault, from check-in to check-out. Friendly staff, great location & facilities. Certainly will return
Stayed 2 nights in Mar 2024
Response from Farhan on 13 Mar 2024
Dear Darryl,Thank you so much for taking the time to share your feedback about your recent visit to RACV Goldfields Resort. We're thrilled to hear that you had a wonderful stay! We look forward to welcome you back to the resort in the near future.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Farhan on 13 Mar 2024
Dear Andrew,Thank you so much for taking the time to share your feedback about your recent visit to RACV Goldfields Resort. We're thrilled to hear that you had a wonderful stay! We look forward to welcoming you back to the resort in the near future.

10/10 Excellent

Chienyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Farhan on 23 Feb 2024
Dear Chienyi,Many thanks for providing feedback on your recent stay at RACV Goldfields Resort and we are delighted you had an enjoyable stay. We look forward to hopefully welcoming you back in the Resort in the near future.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Farhan on 13 Feb 2024
Many thanks for taking the time to share your experience with us via our Guest Experience survey.We look forward to hopefully welcoming you back to stay with us in the near future.

6/10 Okay

SUSAN

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from Farhan on 13 Feb 2024
Many thanks for taking the time to share your experience with us via our Guest Experience survey.We look forward to hopefully welcoming you back to stay with us in the near future.

8/10 Good

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just an overnight stay, but it was a lovely place to stay, we definitely recommend this place
Stayed 1 night in Feb 2024
Response from RACV Goldfields Resort on 6 Feb 2024
Hi Iain, Thank you for your review! We really appreciate the time taken and hope to see you again soon!

10/10 Excellent

Anish

Everything was perfect
Stayed 2 nights in Feb 2024
Response from RACV Goldfields Resort on 6 Feb 2024
Hi Anish, We are so pleased to hear!

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend
Amazing service friendly staff, the only issue i had was with Farhan eho refused to help me or even provide me with options to my questions. He was blunt and clearly showed he had no knowledge or service skills. Felicity was extremely helpful and the waiter chandra very polite and made our holiday extremely delightful.
Stayed 1 night in Jan 2024
Response from RACV Goldfields on 31 Jan 2024
Hi Vanessa, Thank you for your review. We really appreciate your review, although we are sorry to hear of this incident with a member of the team. We will review this issue internally. Thank you again for your feedback we hope to see you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from RACV Goldfields on 31 Jan 2024
Thank you for your review!

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Large modern room with extra large bathroom with bath and spa. Good views of the golf course unfortunately the trees stop it from being a better view. Great facilities with restaurant, bar, Gym and pool. Service was very good.
Stayed 1 night in Jan 2024
Response from RACV Goldfields on 17 Jan 2024
Hi ALAN, Thank you for your review and photos shared. We trust your stay was comfortable and hope to see you again soon!

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from RACV Goldfields on 17 Jan 2024
Thank you.

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
This RACV is extremely popular and amazing place clean new beautiful rooms enjoyed our stay
Stayed 1 night in Jan 2024
Response from RACV Goldfields on 17 Jan 2024
Dear Marisa, Thank you for your review. We appreciate your lovely comments and hope to see you again soon!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Was only staying the one night. I’d recommend you bring your own pillow . Bed a bit hard for me but otherwise a lovely place to stay
Stayed 1 night in Jan 2024
Response from RACV Goldfields Resort on 11 Jan 2024
Hi Jennifer, Thank you for your review. We appreciate the time taken and the suggestion for future travellers. We hope to see you again soon!

10/10 Excellent

Lynette

Stayed 2 nights in Jan 2024
Response from RACV Goldfields on 31 Jan 2024
Thank you for your 5 star review!

10/10 Excellent

Ishita

Stayed 2 nights in Dec 2023
Response from RACV Goldfields on 31 Jan 2024
Thank you for the 5 stars!

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean rooms. Friendly staff, excellent resort facilities and restaurant
Stayed 1 night in Dec 2023
Response from RACV Goldfields on 21 Dec 2023
Thank you Christopher, we are so pleased that you had such a memorable stay here with us. We hope to see you again soon!

8/10 Good

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities
Response from RACV Goldfields Resort on 6 Feb 2024
Thank you!

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from RACV Goldfields on 21 Dec 2023
Thank you!

10/10 Excellent

Brian R Clarke

Liked: Cleanliness, staff & service, property conditions & facilities
The area fantastic. The best in the Ballarat area
Stayed 2 nights in Dec 2023
Response from RACV Goldfields on 21 Dec 2023
Thank you Brian, we are so pleased to hear that you had such a wonderful stay here with us. We hope to see you again soon!

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No ability to cast to tv. Could hear noise from connecting room
Stayed 1 night in Oct 2023
Response from Farhan on 12 Oct 2023
Many thanks for taking the time to share your experience with us via our Guest Experience survey.We look forward to hopefully welcoming you back to stay with us in the near future.

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Farhan on 7 Oct 2023
Dear Esther,Many thanks for taking the time to share your experience with us via our Guest Experience survey.We look forward to hopefully welcoming you back to stay with us in the near future.Kind Regards. Farhan.

10/10 Excellent

GIUSEPPA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, my grandchildren loved it, they did not want to leave. Had a great time
Stayed 1 night in Sep 2023
Response from Farhan on 28 Sept 2023
Dear Giuseppa.Many thanks for providing feedback on your recent stay at RACV Goldfields Resort and we are delighted you had an enjoyable stay. Kind Regards.

6/10 Okay

Zoe

Stayed 1 night in Sep 2023
Response from Farhan on 12 Oct 2023
Dear Zoe,Many thanks for taking the time to share your experience with us via our Guest Experience survey.We look forward to hopefully welcoming you back to stay with us in the near future.

4/10 Poor

Emily

Stayed 2 nights in Aug 2023
Response from Farhan. on 5 Aug 2023
Dear Emily,Many thanks for taking the time to share your experience with us via our Guest Experience survey.We look forward to hopefully welcoming you back to stay with us in the near future.

10/10 Excellent

Bradley

Stayed 1 night in Jul 2023
Response from Farhan on 2 Aug 2023
Dear Bradley,Many thanks for taking the time to share your experience with us via our Guest Experience survey.We look forward to hopefully welcoming you back to stay with us in the near future.

10/10 Excellent

Karina

Stayed 1 night in Jul 2023
Response from Farhan. on 5 Aug 2023
Dear Karina,Many thanks for taking the time to share your experience with us via our Guest Experience survey.We look forward to hopefully welcoming you back to stay with us in the near future.

10/10 Excellent

Joshah

Stayed 1 night in Jun 2023
Response from Farhan. on 21 Jul 2023
Dear Joshah.Many thanks for providing feedback on your recent stay at RACV Goldfields Resort and we are delighted you had an enjoyable stay.

10/10 Excellent

firas

Stayed 2 nights in Jun 2023
Response from Farhan. on 21 Jul 2023
Many thanks for providing feedback on your recent stay at RACV Goldfields Resort and we are delighted you had an enjoyable stay.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is a little isolated but the restaurant provides delicious meals if you aren’t inclined to drive at night. We had booked a resort view room which unfortunately had an interconnecting door to another room. This provided us no protection from noise (bathroom/toilet/TV) Coming from the other room. This was quickly rectified by moving to another room.
Stayed 2 nights in Jun 2023
Response from Farhan. on 14 Jun 2023
Many thanks for taking the time to share your experience with us via our Guest Experience survey.It is important to us that we receive constructive feedback so that we have the opportunity to improve ensuring we meet guest expectations. We pride ourselves on a high level of service and welcoming atmosphere however it is clear that we fell short on this occasion. I have reviewed your comments with our relevant department managers to ensure future improvements are made. We look forward to hopefully welcoming you back to stay with us in the near future.

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service from check in to check out All needs were met and more
Stayed 2 nights in Jun 2023
Response from Farhan on 14 Jun 2023
Many thanks for taking the time to share your experience with us via our Guest Experience survey.We look forward to hopefully welcoming you back to stay with us in the near future.