Spa

Reviews of Best Western Plus Crawfordsville Hotel

2.5 out of 5
Best Western Plus Crawfordsville Hotel
2600 Industrial Blvd, Crawfordsville, IN

Reviews

8.8

Excellent

Rating 10 - Excellent. 465 out of 813 reviews" "
Rating 8 - Good. 230 out of 813 reviews" "
Rating 6 - Okay. 50 out of 813 reviews" "
Rating 4 - Poor. 35 out of 813 reviews" "
Rating 2 - Terrible. 33 out of 813 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and excellent customer service! Staff is great!
Stayed 1 night in May 2024
Response from Hotel Manager on 27 May 2024
Dear Elizabeth,Thank you for your wonderful review! We're thrilled to hear that you found our hotel to be clean and that our customer service exceeded your expectations. Our staff takes great pride in providing excellent service, and it's always rewarding to receive such positive feedback. We appreciate your kind words and hope to welcome you back soon!Sincerely, Hotel Manager

4/10 Poor

VICKIE

Travelled with partner
Disliked: Staff & service, amenities
Worst hotel stay ever and we’ve traveled throughout the US. The bed was so hard that we ended up using the pull out bed. The actual bed was poorly made and there were dirty fingerprints on the bathroom door. First impression on walking into the hotel was that we were a bother. The clerk came to the desk and looked at me. I said we were checking in and she proceeded to mess around on the computer for several minutes without welcoming us or even speaking until she told us the room was non smoking and asked if we had pets. She then handed me the pen that she pulled out of her ponytail to sign in!! Who does that?! Needless to say, we canceled our upcoming reservation for the Memorial Day weekend and booked elsewhere.
Response from Manager on 22 May 2024
Hello VICKIE, We value your feedback and apologize for the inconveniences you experienced during your stay. Your comments are important and will be shared with our team for improvements. We encourage you to reach out to our management team for further assistance. Thank you for bringing these matters to our attention.

8/10 Good

Susan

Travelled with partner
Liked: Staff & service, property conditions & facilities
The breakfast room was out of some basic supplies - jeĺly and butter packs. Lovely room and helpful staff.
Stayed 2 nights in May 2024
Response from Manager on 22 May 2024
Hello Susan,We appreciate your feedback regarding the breakfast room supplies and are glad you enjoyed the room and the service provided by our staff. Your comments will be shared with the team for further review. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

KETAN, North Bergen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this property.
Stayed 5 nights in May 2024
Response from Manager on 20 May 2024
Hello KETAN,We are delighted to hear that you enjoyed your stay at our property! Thank you for taking the time to share your positive experience with us. Your feedback is greatly appreciated and we hope to welcome you back in the future for another wonderful stay.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful
Stayed 1 night in May 2024
Response from Hotel Manager on 17 May 2024
Dear Guest,Thank you for your wonderful review! We're delighted to hear that our staff made your stay enjoyable with their friendliness and helpfulness. We look forward to welcoming you back soon.Sincerely, Hotel Manager

8/10 Good

Julie A, Topeka

Plenty of green space for the pups
Stayed 1 night in May 2024
Response from Hotel Manager on 14 May 2024
Dear Julie,Thank you for your positive rating and feedback! We're glad to hear that you and your pets enjoyed our ample green space. Your satisfaction is important to us, and we look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 11 May 2024
Hello Sarah,We are delighted to hear that you enjoyed your stay with us! If you have any further feedback to share, please do not hesitate to contact us so we can continue to improve our services. We look forward to welcoming you back in the future!

4/10 Poor

Joy

Disliked: Cleanliness, property conditions & facilities
Very little went well. Our room didn't have soap. Shampoo, conditioner, lotion, and a face bar, but no regular soap. The dispensers in the shower were empty. Our room didn't get cleaned either day. We had to talk to the front desk each day about it. Rooms around ours were cleaned, but not ours. The pool was closed the whole time. They have a good breakfast, but keep the warming dishes limited to about one serving at a time, including serving 1/2 sausage patties. They are doing repairs or remodeling or something and there's unsanded plywood on the walls of the hallway. The water pressure in the shower is so bad, you can see the water fall down instead of arch as it loses momentum. Lights on elevator buttons, pancake makers, and shower soap dispensers were all broken. Bedding had a stain on it. Frankly, one or even a couple of these issues would be fine, but collectively it made the entire experience frustrating. We'll be staying elsewhere next time.
Stayed 3 nights in May 2024
Response from Hotel Manager on 9 May 2024
Dear Guest,We apologize for the numerous issues you encountered during your stay at our hotel. It's disappointing to hear about the lack of soap and cleanliness in your room, the closed pool, limited breakfast servings, and maintenance issues throughout the property. Your feedback is valuable, and we will address these issues promptly to ensure a better experience for our guests in the future. We understand your frustration and hope to regain your trust on your next visit.Sincerely,Hotel Manager

10/10 Excellent

Enrique

Stayed 1 night in Apr 2024
Response from Manager on 22 May 2024
Hello Enrique,We are delighted to hear that you had a fantastic experience during your stay with us! We hope to welcome you back soon for another enjoyable visit.

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay. I did want To mention it had a musty smell. Thinking maybe a leak somewhere. Should check it out!!! It was a wonderful place with friendly staff!!
Stayed 1 night in Apr 2024
Response from Hotel Manager on 28 Apr 2024
Dear Pat,Thank you for your positive review and for bringing the musty smell to our attention. We'll definitely investigate to ensure there are no leaks causing this issue. We're glad you enjoyed your stay overall and that our staff made it a wonderful experience for you. Your feedback is valuable, and we look forward to welcoming you back for another great stay.Sincerely,Hotel Manager

8/10 Good

Susan

Stayed 1 night in Apr 2024
Response from Manager on 10 May 2024
Hello Susan, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Macey

Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Macey,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another exceptional experience at our hotel.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many breakfast options for the continental breakfast. Many television channels to choose from. It’s close to many restaurants and stores. Fairly quiet. Very friendly staff.
Stayed 1 night in Apr 2024
Response from Hotel Manager. on 10 Apr 2024
Dear Guest,Thank you for choosing our hotel for your stay. It's wonderful to hear that you had such a positive experience with our friendly staff, enjoyed the convenient location, and found the breakfast options to your liking. We take serving our guests very seriously and are very pleased that we met your needs so well. We hope to have the opportunity to welcome you back again soon. Sincerely,Hotel Manager.

4/10 Poor

Aviva

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely and the staff polite and helpful. But Expedia totally screwed up the reservation. We reserved a room with 2 beds and an accessible bathroom, with grab bars and a roll-in shower. The hotel didn’t have that at the rate Expedia posted so they put us in a different room. When I insisted it must be accessible they moved us to another higher priced room but without charging extra. They were profuse in their apologies and said that Expedia makes reservations for rooms that are not available. I can believe that since this happened on our last trip also. I’m done using Expedia except to search for hotels. Then I’ll book directly.
Stayed 1 night in Apr 2024
Response from Hotel Manager. on 8 Apr 2024
Dear Aviva,Thank you for writing the review. We are glad to hear that you found our hotel lovely and our staff polite and helpful. However, we deeply apologize for the inconvenience and frustration you experienced with the reservation process through Expedia. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another try in the future so we can do a better job of satisfying you. Sincerely,Hotel Manager.

8/10 Good

Sandalynn

Stayed 1 night in Mar 2024
Response from Hotel Manager on 18 Apr 2024
Dear Guest,We value your feedback and are glad to see that your overall experience was positive. If there are any specific areas where we can improve and earn a 5-star rating from you in the future, please let us know. Your satisfaction is important to us, and we look forward to welcoming you back for another great stay.Sincerely,Hotel Manager

2/10 Terrible

elizabeth

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not notified by you or the hotel that the pool was closed due to maintenance. I arrived with my 3 year old grandson who only wanted to swim. He was heartbroken. We decided to go ahead and check in anyway. When we arrived to our room it had a very displeasing odor, the carpet was filthy and the beds were not made very well. We turned around and checked out and went to the Holiday Inn across the road. Please refund me my money for the reservation.
Stayed 1 night in Mar 2024
Response from Manager on 13 Mar 2024
Hello elizabeth, I'm sorry to hear about your experience. For any concerns regarding refunds, please reach out to our management team directly. We appreciate your feedback and hope to better serve you in the future.

10/10 Excellent

Lucero, Indianapolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were very friendly, the breakfast was very delicious and was served on time.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 8 Mar 2024
Dear Lucero,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you found our employees very friendly and that you enjoyed our delicious breakfast served on time. Providing excellent service and delicious meals is important to us, and we're delighted that we can meet your expectations. We appreciate your comments and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

8/10 Good

Ken

Beds are FIRM. Room was good. Nice having Kitchenette.
Stayed 6 nights in Mar 2024
Response from Hotel Manager on 8 Mar 2024
Dear Guest,Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay and found the room satisfactory, especially appreciating the convenience of the kitchenette. Your comment about the firm beds is duly noted. We value your input and hope to welcome you back for another pleasant experience.Sincerely,Hotel Manager

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best property that we stayed at on our entire trip will definitely be staying there again , will be coming to Indiana one weekend a month for a while. Keep up the great job yall are doing
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar 2024
Hello Adam,We are thrilled to hear that you enjoyed your stay with us! Your kind words mean a lot to our team. We look forward to welcoming you back on your future trips to Indiana and continuing to provide you with a great experience. Thank you for choosing our property, and we can't wait to see you again soon!

4/10 Poor

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Brittany, We're disappointed to hear about your experience and apologize for any inconvenience. We appreciate your feedback and will address this with our team to ensure a higher standard of cleanliness in the future. Your comments are valuable in our ongoing efforts to improve our services for all guests.

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Manager on 29 Feb 2024
Hello Kyle,We appreciate you choosing our hotel for your stay! If you have any feedback to share, please don't hesitate to reach out to us so we can ensure an even better experience next time.

10/10 Excellent

Eric

Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Eric,We are delighted to hear that you had a fantastic experience during your stay with us. We look forward to welcoming you back soon for another memorable stay!

10/10 Excellent

Sandalynn

Liked: Cleanliness, staff & service, property conditions & facilities
Need a larger breakfast area.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 21 Feb 2024
Dear Sandalynn,Thank you for your positive feedback and for bringing your concern about the breakfast area to our attention. We appreciate your suggestion for improvement, and we will certainly take it into consideration to enhance our guests' experience.We're glad you enjoyed your stay overall and hope to welcome you back in the future.Sincerely,Hotel Manager

8/10 Good

Victor

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Manager on 21 Feb 2024
Dear Victor,Thank you for taking the time to share your feedback. We're pleased to see that you had a positive experience overall during your stay. If there are specific areas where we can further improve and earn a higher rating from you in the future, please don't hesitate to let us know.We appreciate your patronage and hope to have the opportunity to welcome you back for an even better stay.Sincerely,Hotel Manager

8/10 Good

Leslie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to stay!
Stayed 1 night in Feb 2024
Response from Hotel Manager on 15 Feb 2024
Dear Leslie,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be a beautiful place to stay. Your positive comments are truly appreciated.We look forward to welcoming you back for another enjoyable experience.Sincerely,Hotel Manager

8/10 Good

steven

Travelled with pets, Travelled with partner
Good enough for a stay. Clean and quiet. Property gettjng old, ciukd yse a little atrention.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 8 Feb 2024
Dear Guest,Thank you for sharing your feedback. We're glad to hear that you found the stay clean and quiet. We appreciate your observation about the property getting older and needing attention. Your comments are valuable, and we will take them into consideration for future improvements. If there's anything specific you'd like to share or if you have suggestions for enhancement, please feel free to let us know. We value your input and hope to provide you with an even better experience on your next visit.Sincerely,Hotel Manager

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Nice enough for 1 night.
Passing through. Nice place, not over the top but nice. Our bed spread was put on sideways😆. Sheets were pilly- worn out, but clean. Breakfast was hotel average. Coffee was AWFUL. Coffee concentrate mixed with hot water. Ish. No hot tub!
Stayed 1 night in Jan 2024
Response from Hotel Manager on 20 Jan 2024
Dear Guest,Thank you for sharing your feedback about your one-night stay. We're glad to hear that you found the hotel nice for a short stay, and we appreciate your humor regarding the bedspread. However, we apologize for any shortcomings in the sheets and the quality of the coffee. Your comments are valuable, and we will use them to make improvements. We understand the importance of a good night's sleep and a satisfying breakfast. If your travels bring you back to the area, we hope to provide a better experience.Sincerely,Hotel Manager

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 9 Jan 2024
Hello Thomas,We're delighted to hear that you had a fantastic stay with us! We greatly appreciate your positive rating and hope to welcome you back again soon for another outstanding experience. If you have any additional comments or feedback, please don't hesitate to reach out to us directly.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best shower, Fantastic breakfast, great place
Stayed 1 night in Dec 2023
Response from Hotel Manager on 5 Dec 2023
Dear William,Thank you for the glowing 5-star review! We're thrilled to hear that you enjoyed the best shower experience, a fantastic breakfast, and found our place great. Your positive comments are truly appreciated, and we hope to have the pleasure of hosting you again for another wonderful stay!Sincerely, Hotel Manager

6/10 Okay

steven

Travelled with pets, Travelled with partner
Manager is not friendly
Stayed 1 night in Nov 2023
Response from Hotel Manager on 1 Dec 2023
Dear Steven,Thank you for sharing your feedback. We apologize if you found our manager to be unfriendly during your stay. Guest satisfaction is our top priority, and we take your comments seriously. We will address this matter with our team to ensure a more positive and welcoming experience for our guests. If there are specific details you would like to share or if there's anything we can do to improve, please feel free to let us know.Sincerely,Hotel Manager

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
The service was very friendly and professional
Stayed 1 night in Nov 2023
Response from Manager on 2 Dec 2023
Hello Adam,Thank you for your kind words about our friendly and professional service. We strive to provide top-notch hospitality to all our guests. We appreciate your feedback and hope to welcome you back in the future for another wonderful experience at our hotel.

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Hotel was clean, staff was friendly and the fresh made to order omelets were a nice bonus each morning.
Stayed 3 nights in Nov 2023
Response from Manager on 25 Nov 2023
Hello Dave,Thank you for choosing our hotel for your stay and for taking the time to share your positive feedback. We are delighted to hear that you found our hotel clean and our staff friendly. Our made-to-order omelets are indeed a popular choice among our guests and we are glad you enjoyed them. We appreciate your kind words and hope to welcome you back again in the future.

6/10 Okay

Sherri

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Manager on 25 Nov 2023
Hello Sherri,Thank you for choosing to stay at our hotel. We appreciate you taking the time to rate your experience. If you have any specific feedback or concerns, please reach out to us directly so we can address any issues and improve our services. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

EVA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Manager on 11 Nov 2023
Hello EVA,Thank you for taking the time to share your exceptional rating of 6 out of 5! It's wonderful to hear that you had such an amazing experience during your stay with us. We strive to provide our guests with exceptional service, and we're delighted that we exceeded your expectations. We hope to welcome you back in the future for another unforgettable stay.

10/10 Excellent

Perry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice stay
Stayed 2 nights in Nov 2023
Response from Manager on 9 Nov 2023
Hello Perry,Thank you for your feedback! We're thrilled to hear that you had a clean and enjoyable stay with us. We strive to provide a comfortable environment for all our guests. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Gary

Stayed 1 night in Oct 2023
Response from Manager on 4 Nov 2023
Hello Gary,Thank you for taking the time to leave a review! We're thrilled to hear that you had such an exceptional experience during your stay with us. Our team always strives to exceed our guests' expectations and we're delighted to know that we succeeded in providing you with a 10 out of 5 experience. We hope to have the pleasure of welcoming you back in the future.

6/10 Okay

Tamara

Liked: Staff & service
Disliked: Cleanliness
We had hair on one of the pillows which was a big turn off. They seemed to be working to try to update it some. The breakfast was good. Will not stay there again.
Stayed 1 night in Oct 2023
Response from Manager on 30 Oct 2023
Hello Tamara,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the hair on the pillow and assure you that we have addressed the issue with our housekeeping team. We appreciate your positive feedback on our breakfast and hope you reconsider staying with us in the future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The free breakfast included a made-to-order omelet. Nice!
Stayed 1 night in Oct 2023
Response from Manager on 28 Oct 2023
Hello Robert,We're delighted to hear that you enjoyed our made-to-order omelets as part of our complimentary breakfast! Thank you for your positive feedback!

10/10 Excellent

nancy

Stayed 1 night in Oct 2023
Response from Manager on 9 Nov 2023
Hello nancy,Thank you for taking the time to review our hotel! We are thrilled to hear that you had a wonderful experience during your stay. We strive to provide exceptional service and amenities to all our guests. It would be our pleasure to welcome you back in the future for another enjoyable stay.

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on 19 Oct 2023
Hello ROBERT,Thank you for your exceptional feedback! We strive to provide the best experience possible and are delighted to hear that you had such a fantastic stay. We look forward to welcoming you back soon!

10/10 Excellent

Toni

Travelled with partner
Everything was pretty great Room bathroom was lovely only thing the sink stopper was broke and water drained slow again not a major deal 2 nd and 3rd floor soda machines didn’t work had to go to 1st floor not a big big deal it was just a inconvenience oh and I forgot to add the two night stay to my points can it be added now
Stayed 2 nights in Oct 2023
Response from Manager on 16 Oct 2023
Hello Toni, Thank you for your feedback. We apologize for the inconvenience caused by the broken sink stopper and the faulty soda machines. We will make sure to address these issues promptly. Regarding the points, we will assist you in adding the two-night stay to your

10/10 Excellent

SARAH, Clovis

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property itself was great! We enjoyed the free breakfast of more than just toast and cereal! The only 2 issues we had were that the hallways were under construction the whole 4 days we were there although we do understand it needs to happen, it was just noisy (unable to take a nap) and always workers in the hallway. The other issue was the arguing among the cleaning staff! Multiple times one girl in particular was cussing way too much. Other than that, would definitely stay there again!
Stayed 4 nights in Oct 2023
Response from Manager on 13 Oct 2023
Hello SARAH ,I'm sorry that your stay was compromised by thre noise and mess from the renovations. We're doing everything we can to minimize the inconvenience, and the dates of the renovations are listed, we hope to have you back for a future stay once work is complete.

6/10 Okay

Paula

Disliked: Cleanliness, staff & service
The room was very dirty. The beds were poorly made - like I debated whether or not they even changed the sheets. It led to a very poor night of sleep. The room smelled very bad too…like something rotting or sewage…not really sure. We’ve stayed there before, and it’s been great. This time, not so much.
Stayed 1 night in Oct 2023
Response from Manager on 11 Oct 2023
Hello Paula,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

2/10 Terrible

David

Stayed 1 night in Oct 2023
Response from Manager on 7 Oct 2023
Hello David, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 7 Oct 2023
Hello Allan,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Staff very cordial and efficient.
Stayed 1 night in Sep 2023
Response from Manager on 27 Sept 2023
Hi John,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

10/10 Excellent

Araceli, oakland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and big rooms. Would stay here again.
Stayed 2 nights in Sep 2023
Response from Manager on 26 Sept 2023
Hello Araceli,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Manager on 20 Sept 2023
Hello Nancy,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excellent

Kathy, Tucson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet rooms. Staff was friendly and helpful. East freeway access. Near to restaurants. Reasonable rates.
Stayed 7 nights in Aug 2023
Response from Manager on 9 Sept 2023
Hello Kathy,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff and also our access. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.