The staff were very accommodating and personable. The restaurant served excellent food and the service was great! The waiter, waitress, and bartender were excellent and personable. They made me feel welcomed and were genuinely friendly! Every meal was tasty and presentation was impeccable! They made me feel at home.
A great convenient hotel right next to the freeway, shops, and restaurants. The hotel is clean and up to par with the usual business hotels, and Westin. I highly recommend these types of hotels near Disneyland, instead of the park hotels, as they are less expensive and much nicer. Service is top notch.
"10 min walk to South Coast Plaza-Hotel has shuttle"
If you can pay a little extra and get a room on the Executive Level and have access to the Executive Club Lounge - it is well worth it. The breakfast covers all bases - I suggest you take your own if you have dietary requirements like Gluten Free bread. The staff are very accommodating.
Arrived after booking this hotel on Expedia. When I saw the $23.00 charge to park I was really upset. However when I checked in I asked if there was street parking or a cheaper lot. He told me where and I thanked him.
As he turned the key over to me he told me he had paid for my parking!
Nice customer service!