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Reviews of Hotel Miraya

2 out of 5
Hotel Miraya
Calle Patrón Veneno, 6, Torre del Mar, Velez-Malaga, Malaga

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 90 reviews" "
Rating 8 - Good. 33 out of 90 reviews" "
Rating 6 - Okay. 21 out of 90 reviews" "
Rating 4 - Poor. 6 out of 90 reviews" "
Rating 2 - Terrible. 3 out of 90 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Very homely and quiet. So near the sea.
Stayed 5 nights in Jan 2024
Response from ADB on 8 Feb 2024
THANK YOU

10/10 Excellent

nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location very helpful staff
Stayed 1 night in Sep 2023
Response from ADB on 29 Oct 2023
Thank you

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location great
Stayed 3 nights in Jan 2023
Response from ADB on 11 Feb 2023
Thankyou very much

10/10 Excellent

albert david

Stayed 1 night in Dec 2022
Response from ADB on 1 Jan 2023
Thankyou

8/10 Good

P.A.J.

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean hotel, brilliant location
Simple but very pleasant stay
Stayed 2 nights in May 2022

8/10 Good

Wesley

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
The hotel is rather typical of 2-3* places to stay, small room, relatively hard bed, and a bit noisy. The check-in went smoothly and the hotel was clean. The location is excellent if you want to be on the Playa Torre del Mar within walking distance of beach-side restaurants and cafes. The accommodations are priced about right for the quality.
Stayed 13 nights in Dec 2019

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect affordable hotel
Always a pleasant stay at a good price. Nice location-easy parking outside of July/August...
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I only really required a room for sleeping as I was spending the day with friends. The room selected was very small but adequate for my needs. It was clean with good aircon. The resort is largely for Spanish customers so there was a language issue but it did not impact my stay. The location was great being just yards from the beach.
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room we were given on arrival was in the basement next to the laundry Was dark and tiled walls to mask the damp when we complained we were given a different room but had to pay extra... despite the hotel being far from full
Stayed 1 night in Mar 2019
Response from Gerente on 8 Apr 2019
You book an Economy Double room, you should inform before the type of room you book, each type you have a different price.

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly place to stay....
Stayed 1 night in Dec 2018

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotle
Just a quick day and night while getting our car worked on. Staff, room and location are great for the price. Had suggested they get the private hot tub on the rooms terrace operating in the winter as it would have been wonderful to enjoy the sea and the rain from the heated jacuzzi which is under cover from the rain. We'd have been happy to pay a surcharge to use it as I am sure the electric charge is high to keep it heated.
Stayed 1 night in Oct 2018
Response from Antonio on 10 Nov 2018
Thank you for your comments, the JAcuzzi has its operation date from May to September, as already indicated, in addition that room was occupied the day of your arrival.

6/10 Okay

Terrence

Liked: Cleanliness, staff & service

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Short break late February early March
visiting friends and relatives in the area, hotel was a good base clean and cheerful at a good price. And sea views as well. breakfast is simple continental style but second day no cereal was available they had run out and had not replenished stocks. no restaurant facilities at hotel but a very good choice near by and the ones we tried were excellent food.
Stayed 2 nights in Feb 2018
Response from Recepcion. on 15 Apr 2018
Thank you for your comment, we note the specific problem with cereals.

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding small hotel - highly recommend !
Love this hotel - been a few times now. Small - very friendly - lovely breakfast, very comfortable. I would recommend this hotel highly. Will be booking again for sure !
Stayed 1 night in Dec 2017
Response from Recepcion on 7 Jan 2018
Thank you very much for your words, it has been a pleasure to serve you.

10/10 Excellent

malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Nice hotel, conveniently situated, right on the beach surrounded by good restaurants and cafes, all reasonably priced. Also easy to find and handy for travelling along the coast. Very pleasant and helpful staff. Not much choice for breakfast if you take the inclusive package but if you want to purchase something else it's very reasonable. All over a good place to stay.
Stayed 7 nights in Nov 2017
Response from Recepcion on 7 Jan 2018
Thank you very much for your words, it has been a pleasure to serve you.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem
Lovely staff, great location, very clean and lovely bathroom. Would highly recommend and hope to stay again for longer next time
Response from Antonio on 3 Jun 2017
Thank you very much for your words, it has been a pleasure to meet you.

10/10 Excellent

KATHLEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Torre del Mar March/April 2017
The hotel location is superb. On the sea front! The staff were exceptionally helpful. Very pleasant. The room was very clean, serviced each day of my stay. The amenities were really good. Torre del Mar is a superb location for exploring the surrounding area!
Response from Antonio on 3 Jun 2017
Thank you very much for your words, it has been a pleasure to meet you.

2/10 Terrible

Karen

Liked: Cleanliness
Disliked: Staff & service
Avoid.
Cyclists on tour should AVOID. We stayed in 9 hotels during our tour across Andalucia; nearly all small and locally owned. 8 out of 9 hotels were happy for us to keep our lightweight road bikes in our room, or to store them in a baggage room or garage. Upon our arrival at Hotel Miraya, the desk clerk informed us that we could not bring our bikes into the hotel at all, and also that we could not cancel our reservation without eating the entire cost of the room. He claimed it was because the rooms were "too small" to accommodate our bikes, but actually this was one of the largest rooms we stayed in, with ample room. His attitude was surprisingly haughty and rigid, and he made little attempt to be helpful. This put us in a very difficult position, as we were in a town where we knew nobody but had to scramble to find a secure place to keep our bikes for the night. Fortunately, others in Torre del Mar were kinder than Hotel Miraya and we found someone who stored them overnight for free, but this was just luck. If you are traveling by bike, spare yourself the trouble and stay elsewhere. Even if you are not, I would not recommend this hotel - overall its attitude seems to be to protect itself from its guests rather than to protect or accommodate them (e.g., the keying system for the room doors is a bit of a firetrap and could leave you groping in the dark for a key to let yourself out in case of emergency).

10/10 Excellent

John , Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent rooms and service I would not hesitate to recommend this hotel it is excellent
Response from Dirección on 13 Nov 2016
Thank you very much for your words, we hope to see you soon between us.

6/10 Okay

Tallon

Liked: Cleanliness, staff & service, room comfort
nice beach stay.
Had a lovely stay in the Hotel Miraya. Staff was very friendly and helpful. Nice location with off street (free)parking. Nice and clean hotel with all the things you need. Good location in town and beach is just steps away and Calle Larios and Calle del mar are 2 blocks away.
Thank you very much for your words, it has been a pleasure to serve you and hope to see you soon among us.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good short stay in wonderful Torre Del Mar.
Short stay to be near the good beach and numerous restaurants & bars without a car. Lovely atmosphere in Torre Del Mar. Families out walking along the promenade in evening and walkers & joggers using the track on the beach. Found our room a bit noisy as on front of hotel & close to pavement but other rooms might have been quieter.
Thank you for your words, you can not have everything, the front has sea views but there is more noise, the back is quieter but the sea is not visible.

10/10 Excellent

HELEN, Granada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find !!
We loved our three day break here. The hotel was immaculate and all the staff were extremely friendly and nothing was too much trouble. We loved the area ! Great restaurants in the vicinity. We will certainly be back ! :)
Response from Antonio on 28 May 2016
Thank you very much for your words, hope to see you soon among us.

10/10 Excellent

Clive, Surrey GB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel right on the beach front
For a low star hotel we were pleasantly surprised at the quality of the rooms and the service given. We used this hotel in January while travelling the south of Spain house hunting, and had previously stayed at a 4 star Golf Club Hotel. OK the rooms were much bigger at the Golf Club but we had no heating the first night and no hot water the next, and the staff were not interested. At the Miraya they couldn't do enough for you. There was a road at the front but only had light traffic, and I would know because being a light sleeper was not disturbed at all. I have already recommended the Miraya to my friends.
Response from Antonio on 18 Jul 2015
Thank you very much for your words and we love you liked our oblivious more than four stars, hope to see you soon.mment.

10/10 Excellent

Bobster, Cheshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean & tidy budget Hotel, with extra features.
I spent a couple of days at Hotel Miraya, whilst carrying out some research. The location on the beachfront gives the front rooms wonderful sea views. With free Wi-Fi, Air Conditioning / Calefaccion, flat-screen TV, Room Safe, Telephone and Fridge you might expect to pay a high price, but at less than £30 a day for Bed & (Continental) Breakfast, I doubt that there could be better value. OK, so I had a single room at the back of the Hotel, but with the Mediterranean at the front door, who would want to be in their room longer than necessary ?? The Staff were welcoming and friendly, despite the lack of a common language between us. They didn't even mock my atrocious attempts at speaking Spanish !! Breakfast was basic, no full English here, but enough to keep me going until lunch. Overall, my stay was a very pleasant one.
Response from Antonio on 18 Jul 2015
Thank you very much for your words encourage us to keep improving, we hope to see you soon among us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Antonio on 3 Jan 2015
Thank you very much for a positive value ourselves.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third stay, still as good
We normally have only a one or two night stay here to break up our journey home but have enjoyed the place so much we decided to make a short holiday of it this time. We still rate the hotel highly - spotlessly clean, excellent shower, good toiletries, security safe in room, just a few steps from the sandy beach and numerous bars/restaurants. A car is not a necessity but we did hire one, there is free parking directly outside the hotel. Malaga airport is only a 30 minute drive and taxis are plentiful, there is also a public bus service from the airport to Torre del Mar. We will definitely return and meanwhile will recommend to all.
Response from Antonio on 21 Mar 2015
Thank you very much for your words and for recommending ambles. Hope to see you among us.

4/10 Poor

M.Jabar, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubish hotel
I stayed in this hotel one night . The aircondition didnt work and the receptionist who didnt speak English at all couldnt fix it. I couldnt sleep till 7 am morning as my room was colkd . In the morning when English speaker stuff came ,blamed me for the situation of aircondition and told I have played with remote control more than usual. He didnt accept that my booking was included breakfast and he was so rude to me. I dont know why this rubish hotel has advantage of showing its sign in many parts of the town next to the streets sign.
Response from Antonio on 17 May 2014
Dear customer, our night staff did not speak English, but if you tried to solve you the problem of air conditioning, but if you return to touch the controls again does not work. The air conditioning is new and works perfectly. If you was bringing breakfast included and will be served each day on time. Thanks for your feedback and continue to improve as much as possible.

10/10 Excellent

Rose, East Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel!
This hotel was comfortable and quiet despite being only minutes from beach and town centre. The staff were fantastic, being friendly,patient and helpful at all times of day or night.
Response from Antonio on 9 Aug 2014
Thank you very much for your kind words, hope to see you soon among us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A REAL GEM
The hotel is well placed, on the seafront and only a short walk from many shops and restaurants. We booked at short notice for an overnight stay but the room was ready on time, small but comfortable and very clean with everything we could need. Superb power shower and quality toiletries. Highly recommended and we hope to return for a longer stay. There is no full restaurant but a small café attached which we did not need to use so cannot comment.
Response from Antonio on 9 Aug 2014
Thank you very much for your comments, they are very friendly. Hope to see you soon among us.

6/10 Okay

Verified traveller

Liked: Cleanliness
Bad Experience
The rooms were cold. The single room was a bed width wide. Hot water was poor. There were works outside on the sea front with drilling and noise and they were also doing the same within the hotel all through the day with no apology. The staff were not very helpful when we asked about heating. They advertise sattellite TV but it is Spanish sattellite so no good for Brits and on a cold evening TV is welcome. The maids started at 8 am Spanish time (one hour ahead) if you like a peaceful lie-in don't bother! People came in and out at all times with loud voices and the lift noise. We were offered as part of the "double" package as my friend also booked a double room - a full English breakfast - this consists of coffee, small juice and a roll - share the marmalade and jam! I would never go back there again......................

8/10 Good

Bert

Liked: Cleanliness, staff & service, property conditions & facilities
Vriendelijk, verzorgd, en een zeer goede prijs kwaliteit verhouding
Stayed 1 night in Jan 2024
Response from ADB on 8 Feb 2024
THAN KYOU

2/10 Terrible

KRISTIAN

Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2023
Response from ADB on 16 Nov 2023
The best option is always to consult the hotel directly about what you have reserved and avoid problems upon arrival. Thank you

2/10 Terrible

Jose

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from ADB on 5 Jan 2023
Este cliente no se alojo en el Hotel, no llegó a venir nunca. Es No Show

8/10 Good

Nine

Liked: Staff & service
Flot udsigt men slidt
Søde hjælpsomme mennesker og super godt til prisen - men også slidt og gammeldags . Beliggenhed perfekt
Stayed 2 nights in Dec 2022
Response from ADB on 5 Jan 2023
Tak for din kommentar, vi håber at se dig igen.

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

José Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022
Response from Antonio on 3 May 2022
Muchas Gracias por elegirnos y por su puntuación, esperamos verlos nuevamente.

6/10 Okay

Claudia

Stayed 6 nights in Sep 2021
Response from Antonio on 18 Oct 2021
Gracias por elegirnos

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2021
Response from Antonio on 14 Aug 2021
Thank you

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tedo perfecto salvo por los ruidos de otros clientes en la entrada a la habitación a ciertas hora de la madrugada, por lo demás todo perfecto
Stayed 1 night in Oct 2020

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Salle de bain propre , nettoyage de la chambre et bonne odeur
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estancia y ubicación perfecta
Ubicación perfecta del hotel con vistas al paseo, y al lado de calle principal de cafeterias, bares, tiendas,etc. Trato y servicio del personal bueno.Le hicimos petición que nos facilitaron al instante. Camas cómodas. Limpieza buena. Lo único el ruido de las puertas de las habitaciones al abrir y cerrar puertas (pero eso pasa en la mayoria de hoteles) Pero volveriamos a ir , aunque en época de menos frio. Gracias
Stayed 2 nights in Jan 2020

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Direccion on 14 Dec 2019
Muchas Gracias

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fenomenal
Buenísima sityacion
Stayed 1 night in Jul 2019

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy acogedor
Hotel muy acogedor y silencioso. Personal del hotel muy amable y servicial. Habitaciones limpias. Ubicación excepcional, cercana a la playa y a restaurantes. Todo muy bien.
Stayed 5 nights in Jul 2019

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Æðislegt
Æðislegt hótel á frábærum stað
Stayed 1 night in May 2019

6/10 Okay

Henrik

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Worn but central
Centrally located by the very nice beach and beach walk. However, I had a very cramped and worn single room which was somewhat depressing. Friendly staff.
Stayed 1 night in Mar 2019
Response from Gerente on 8 Apr 2019
You book an Economy Double room, you should inform before the type of room you book, each type you have a different price.

10/10 Excellent

Luis Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Trevlig personal. Sängen var för liten och för hård. Rummet var utan balkong. Frukosten en besvikelse!!
Stayed 2 nights in Nov 2018
Response from Antonio on 10 Nov 2018
The type of room and breakfast you chose,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Tegenover de boulevard.
Veel restaurantjes in de buurt en winkels. Nog niet zo toeristisch.
Stayed 10 nights in Oct 2018
Response from Antonio on 12 Nov 2018
Bedankt voor uw aanbeveling