Outdoor pool, pool umbrellas
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Reviews of Island Hotel Port Aransas

2 out of 5
Island Hotel Port Aransas
2607 St Highway 361, Port Aransas, TX

Reviews

8.2

Very good

Rating 10 - Excellent. 514 out of 1007 reviews" "
Rating 8 - Good. 257 out of 1007 reviews" "
Rating 6 - Okay. 108 out of 1007 reviews" "
Rating 4 - Poor. 73 out of 1007 reviews" "
Rating 2 - Terrible. 55 out of 1007 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice older hotel but could definitely benefit from having a decent working ice machine.
Stayed 3 nights in May 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Response from Samantha on 22 May 2024
Thank you Brenda

10/10 Excellent

juan martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2024
Response from Samantha on 22 May 2024
Appreciate the review Juan

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Samantha on 22 May 2024
thank you Loretta

10/10 Excellent

Yaquelin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Samantha on 22 May 2024
Thank you Yaquelin

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Samantha on 22 May 2024
Thank you Lorena

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Friendly staff. Will book again.
Stayed 1 night in May 2024
Response from Samantha on 20 May 2024
thank you Grant!

8/10 Good

Tamila

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel has been freshly painted. Parking lot is well lighted and taken care of. Smoking allowed only outside. Continental breakfast had good variety. Pool was nice. Beds were comfy but very high off floor. You may want to pack a foldable step to help get in bed and/or dog steps for fur babies. Floors swept but not always mopped. So slippers,socks or flip flops recommended. Supply of shampoo, conditioner, soap, coffee and cups is good. Ice machine is hit or miss. Linens were clean and smelled fresh. AC was ice cold. Pet charge was lower than many other hotels. Blackout curtains in rooms. Staff was helpful and friendly.
Stayed 2 nights in May 2024
Response from Samantha on 20 May 2024
We appreciate you taking the time for this review Tamila. we look forward to seeing you again!

8/10 Good

Keith

Friendly staff and well maintained property.
Stayed 3 nights in May 2024
Response from Samantha on 20 May 2024
Thank you Keith!

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was great! Very accommodating! My only issue was the mildew in the rooms. As soon as you open the door, it smells mildewy. It was on the lamp shades and furniture. This is probably not preventable as the area has high humidity! But overall, this hotel was clean and quiet.
Stayed 1 night in May 2024
Response from Samantha on 14 May 2024
Hi Rachel, we appreciate you taking the time to write a review for us.

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for beach visit
Stayed 1 night in May 2024
Response from Samantha on 14 May 2024
Thank you Sasha

10/10 Excellent

Loretta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean,check-in fast,friendly staff will be back & would recommend
Stayed 1 night in May 2024
Response from Samantha on 14 May 2024
Hi Loretta, we enjoyed having you Here!

2/10 Terrible

Brianna

Disliked: Cleanliness, staff & service, property conditions & facilities
front desk . moved up to about four rooms before able to get in a room for the night .
Stayed 1 night in May 2024
Response from Samantha on 8 May 2024
we do apologize for any inconvenience you may have ad please give a call so we may discuss how we could make your next stay a better one

10/10 Excellent

LETICIA D

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 1 night in Apr 2024
Response from Samantha on 7 May 2024
Glad you enjoyed yourself Leticia!!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 2 nights in May 2024
Response from Samantha on 7 May 2024
Thank you Brian!

2/10 Terrible

Daniel D

Travelled with family
Disliked: Staff & service, property conditions & facilities
Very dirty room, shower, bed , cat hair on blankets, tv was blue
Stayed 1 night in May 2024
Response from Samantha on 6 May 2024
Hi Daniel...this is not the kind of review we like to see..we would love to discuss this with you personally.

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were great and the breakfast room was well taken care of. The staff was wonderful!
Stayed 2 nights in Apr 2024
Response from Samantha on 3 May 2024
THANK YOU STEVEN

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room
Stayed 1 night in Apr 2024
Response from Samantha on 30 Apr 2024
Thank you for the review Cynthia

2/10 Terrible

Melissa

Stayed 2 nights in Apr 2024
Response from Samantha on 20 May 2024
Hi Melissa, not sure what happened and we would like to discuss this with you. Please feel free to reach out to us.

4/10 Poor

Keisha

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Samantha on 30 Apr 2024
Hello Keisha, we are sorry your stay was not good for you. We would like to know what the issues were so they can be corrected. Please contact us directly.

8/10 Good

Sandra

Travelled with family, Business traveller
Good place to stay for an affordable price
Stayed 1 night in Apr 2024
Response from Samantha on 29 Apr 2024
Thank you Sandra

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 1 night in Apr 2024
Response from Samantha on 29 Apr 2024
Thank you Kathy!

6/10 Okay

Robin, Abilene

Travelled with partner
Liked: Staff & service
We liked the breakfast and the pool was nice (but small). We were unimpressed with the cleanliness of the bathroom in our room, there was hair and sand on the floor. The AC stopped working and leaked water on our floor the 2nd night.
Stayed 2 nights in Apr 2024
Response from Samantha on 29 Apr 2024
Hi Robin, we are sorry you had these issues and will be addressing them with our staff. We do hope you will come back again.

2/10 Terrible

Tiffany

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The app advertised it almost like a resort with a game room, breakfast, kitchenette, and pool. The photos are much brighter online than they are in person. Booked 1 night stay during sandfest so I expected a price hike but $300 for one night and the next day dropped to $45 is a bit much considering it was a dirty, stinky, moldy room with a clogged sink, a missing smoke alarm, a damaged ac unit and cracking chairs. We stayed long enough to sleep on top of the sheets with our clothes on and reported the safety concerns which we met with indifference from the staff.
Stayed 1 night in Apr 2024
Response from Samantha on 29 Apr 2024
Hi Tiffany, we are so sorry you had these issues. We are speaking with the appropriate staff to ensure this does not happen again.

8/10 Good

Chansie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close Proximity to the Beach!
Stayed 1 night in Apr 2024
Response from Samantha on 23 Apr 2024
Thank you Chansie!

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is not fancy but is taken care of. It was a quiet place to stay and not far from the beach
Stayed 1 night in Apr 2024
Response from Samantha on 21 Apr 2024
We are glad you enjoyed your stay Robert!

10/10 Excellent

Lacie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Samantha on 21 Apr 2024
Thank you Lacie!

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice workers, clean rooms and we enjoyed the pool and breakfast.
Stayed 1 night in Apr 2024
Response from Samantha on 21 Apr 2024
Thank you Elizabeth!

10/10 Excellent

Lydiana

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Samantha on 21 Apr 2024
Thank you Lydiana!

8/10 Good

Lekendria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very nice and welcoming breakfast was very good room was nice my stay was very good
Stayed 2 nights in Apr 2024
Response from Samantha on 18 Apr 2024
Thank you for this review. We are very glad you enjoyed your stay and look forward to seeing you again.

6/10 Okay

Martha

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was hospitable. The room was pretty small. And they offer Continental breakfast w the room however they didnt have much. Their drink machine that serves orange juice and apple juice and so on was broken, just coffee and milk, they didnt have much of continental breakfast. They need to be more stocked or have other options to drink if ur going to offer that breakfast with the stay.
Stayed 1 night in Apr 2024
Response from Samantha on 21 Apr 2024
thank you Martha for your input on breakfast...we will look into this. We appreciate your feedback.

8/10 Good

Michelle, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Samantha on 21 Apr 2024
Thank you Michelle!

6/10 Okay

Timothy

Travelled with family, Travelled with pets
Liked: Amenities, property conditions & facilities
Amazing pool area. Unfortunately, the rooms are not maintained as well as the outside. AC was cold. There was debris on the floor as if it wasn't thoroughly swept or vacuumed. The linens had an orange stain. There was "small" hairs on the soap dish in the shower. Saw 1 large German roach in the bathroom as we were packing up to check out. Breakfast included waffles, yogurt, bagels, oatmeal and cereal
Stayed 2 nights in Mar 2024
Response from Samantha on 18 Apr 2024
Hi Timothy, we appreciate you leaving this review.. We do apologize if there were issues with your room and will be discussing this with the housekeeping staff. We do hope you will come back and see us again

2/10 Terrible

Maria

Stayed 1 night in Apr 2024
Response from Samantha on 29 Apr 2024
Hello Maria..please contact us so we may see why you gave us this review. You are a valued guest

6/10 Okay

Kristine

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was very dirty!! The floor definitely has not been moped in a long time or possibly ever! Nothing could touch the ground without turning black! Definitely should not be over $30 a night! Some of the staff was friendly and some of were rude!
Response from Samantha on 18 Apr 2024
Hi Kristine, we are very sorry you had these issues. We are addressing them with the staff. Please come back and see us again.

8/10 Good

Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities
See answers
Stayed 1 night in Apr 2024
Response from Samantha on 18 Apr 2024
Thank you Reinaldo

10/10 Excellent

Joshua

Stayed 1 night in Mar 2024
Response from Samantha on 18 Apr 2024
Thank you joshua

6/10 Okay

Virginia

Travelled with partner
My upstairs walking around, AC not working good
Stayed 2 nights in Mar 2024
Response from Samantha on 21 Apr 2024
Sorry to hear you had these issues...we will look into them for you and hope to see you again.

10/10 Excellent

bobbie

Travelled with family
Liked: Property conditions & facilities
Easy check in and out
Stayed 2 nights in Mar 2024
Response from Samantha on 18 Apr 2024
Thank you Bobbie!

8/10 Good

Brenda

Stayed 1 night in Mar 2024
Response from Samantha on 21 Apr 2024
Thank you Brenda!

10/10 Excellent

Cindy, Bastrop

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely accommodating and friendly!
Stayed 3 nights in Mar 2024
Response from Samantha on 18 Apr 2024
Thank you for this nice review. We enjoyed having you here as our guest.

10/10 Excellent

Gia-Antonella

Travelled with family, Travelled with family and small children
e experience
Stayed 2 nights in Mar 2024
Response from Samantha on 18 Apr 2024
thank you..come back and see us!

8/10 Good

Felicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
People were so nice there.. loved it
Stayed 3 nights in Mar 2024
Response from Samantha on 18 Apr 2024
Thank you Felicia!

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Samantha on 18 Apr 2024
Hi Daniel, we appreciate you taking time to write a review. Let us know what we can do to make your trip a "5" next time!

10/10 Excellent

Nevee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , very helpful, breakfast was great , will definitely be staying here again later this summer
Stayed 2 nights in Mar 2024
Response from Samantha on 18 Apr 2024
Thank you Nevee, come back soon!

10/10 Excellent

Simone

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Samantha on 18 Apr 2024
Thank you Simone

8/10 Good

Connie

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient front person was very friendly
Stayed 1 night in Mar 2024
Response from Samantha on 18 Apr 2024
Hi Connie, we are glad you had a great stay with us!

10/10 Excellent

Javier, Spring

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place had a great time only thing I can say was bad was that I did have some exposed wires in my room. Other than that it was amazing
Stayed 3 nights in Mar 2024
Response from Samantha on 18 Apr 2024
Thank you Javier....we got those wires fixed immediately and we hope you will come back

10/10 Excellent

Stephany

Liked: Cleanliness, staff & service, property conditions & facilities
I would have liked to be closer to the main beach, but the hotel was very clean and comfy. Staff was very kind. Enjoyed the pool table and ping pong with kids before going to bed. I haven't found a better hotel in the area.
Stayed 1 night in Mar 2024
Response from Samantha on 18 Apr 2024
Stephany we really appreciate the great review. We do hope you will make us your "go to" place in Port Aransas!

2/10 Terrible

Arnulfo

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
So dirty
Stayed 1 night in Mar 2024
Response from Samantha on 18 Apr 2024
Hello Arnulfo, we are so sorry you had a problem and will do all in our power to correct this situation.