All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Lovely greeting when we arrived late at night very comfortable and clean rooms! Nice and spacious as well!
We really enjoyed breakfast and our overall stay!
Mary
Stayed 1 night in May 2024
Response from Kent on 20 May 2024
MaryWe are pleased to hear how much you enjoyed your stay with us!Kent PalmerGeneral Manager
The suite is spacious with fully equipped kitchen. Room is extremely clean. We had a happy stay there.
Genbiao
Stayed 2 nights in May 2024
Response from Kent on 15 May 2024
GenbiaoThank you for reviewing your stay with us. We are pleased to see that you had a happy trip to Corning!Kent PalmerGeneral Manager
4/10 Poor
Patricia
13 May 2024
Liked: Property conditions & facilities
Disliked: Cleanliness
There was hair in the bathtub. The sheets smelled like somebody slept on them. They were probably not changed after the last guest. The sofa smelled like urine.
Patricia
Stayed 1 night in May 2024
Response from Kent on 13 May 2024
PatriciaThank you for reviewing your stay with us. I am sorry to hear about the cleanliness issues you experienced. This obviously does not meet our standards that we strive for. Did you happen to bring these up to any of our team members while you were here? We would have been happy to try to rectify the situation for you. If anything like this happens again, please let us know as soon as possible.Kent PalmerGeneral Manager
10/10 Excellent
Michael
Travelled with partner
9 May 2024
Friendly staff very helpful in all respects. This is a clean facility great location, I would not hesitate to book again.
Michael
Stayed 3 nights in May 2024
Response from Kent on 10 May 2024
MichaelThank you for taking the time to review your stay with us. Hopefully you get a chance to stay with us again soon!Kent PalmerGeneral Manager
The staff was really friendly and helpful. Breakfast was great! We were there for only one night but had no issues/problems with anything.
Sofia
Stayed 1 night in Apr 2024
Response from Kent on 26 Apr 2024
SofiaThank you for sharing your experiences while staying with us. We appreciate hearing how much you enjoyed your stay with us!Kent PalmerGeneral Manager
Room was nice other than the mattress. It was so hard we didn't sleep for both nights. My back hurt so bad trying to get comfortable but even being offered a mattress topper would have helped some what. No sleep on our wedding anniversary wasn't a fun time.
Linda
Stayed 2 nights in Apr 2024
Response from Kent on 16 Apr 2024
LindaThank you for taking the time to write about your stay with us. I am sorry to hear that the mattress in your room was too firm. I will have our maintenance team look at that room for possible changes.Kent PalmerGeneral Manager
Overpriced, dirty, pubic hairs in bathroom, dirty tub, dirty carpet.
Amanda
Stayed 1 night in Apr 2024
Response from Kent on 14 Apr 2024
AmandaThank you for sharing your experiences while staying with us. I am sorry to hear of the cleanliness issues that you experienced. I was not aware of that you were not satisfied, did you bring this to the attention of any of our staff? We would have tried to correct this as quickly as possible. Thank you again for writing about your stay. We will be addressing your concerns with our housekeeping team for the needed corrections.Kent PalmerGeneral Manager
This is a hotel that has adopted a once per week deep clean policy. Lobby was nice, breakfast was convenient, but the elevators, hallways, and room was dirty. Visible dirt and salt on the floors everywhere. My kid found a crumpled tissue under her pillow when she was getting into bed and had to sleep with us. Would not stay here again.
Alan
Stayed 1 night in Apr 2024
Response from Kent on 6 Apr 2024
AlanThank you for sharing your experiences while staying with us. I am sorry to hear about the cleanliness issues that you experienced while staying with us. I will be addressing your comments with our housekeeping team for added training.Kent PalmerGeneral Manager
Convenient and walkable from museum. The sofa bed needs to be replaced as it was bad.
Ashok
Stayed 1 night in Mar 2024
Response from Kent on 31 Mar 2024
AshokThank you for writing about your stay with us while visiting the Corning Museum of Glass. We do understand that the sleeper sofas are not very comfortable. We try to inform as many people as possible that they are not the best option for an adult.Thank you again for sharing your experiences. We appreciate your feedback!Kent PalmerGeneral Manager
BabatundeThank you for the 5 out of 5 review!!Kent PalmerGeneral Manager
6/10 Okay
Ann
Travelled with partner
7 Mar 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
Every single staff member was excellent. The workout facility was small and there was no spray bottle to clean machines or hand sanitizer (empty). Our room couch was old, made noise when sitting on it. Bed creaked every time you moved and bathroom door needed repainted. Freezer in the room smelled.
Ann
Stayed 2 nights in Feb 2024
Response from Kent on 8 Mar 2024
AnnThank you for sharing your experiences while staying with us. I am sorry to hear about the issues that you had with your room and fitness room. I will be addressing these items with our maintenance team for the needed repairs.Thank you again for staying with us.Kent PalmerGeneral Manager
The accommodations was very nice. The staff was very helpful. The breakfast was very good with a lot of variety. Close to the Corning Museum of Glass.
William
Stayed 1 night in Mar 2024
Response from Kent on 4 Mar 2024
WilliamThank you for staying with us while visiting the Corning Museum of Glass. We are pleased to hear how much you enjoyed your time with us!Kent PalmerGeneral Manager
8/10 Good
Michael
24 Feb 2024
Michael
Stayed 1 night in Feb 2024
Response from Kent on 22 Mar 2024
MichaelThank you for the 4 out of 5 review!Kent PalmerGeneral Manager
10/10 Excellent
John
24 Feb 2024
John
Stayed 1 night in Feb 2024
Response from Kent on 25 Feb 2024
JohnThank you for the 10 out of 10 review!Kent PalmerGeneral Manager
We had a two night stay. It was nice, clean, and close to our events for the duration of the stay.
Brandy
Stayed 2 nights in Feb 2024
Response from Kent on 25 Feb 2024
BrandyThank for taking the time to write about your stay with us in Corning. We are pleased to hear that you enjoyed your time with us. Kent PalmerGeneral Manager
10/10 Excellent
Ronilyn
Travelled with family and small children
23 Feb 2024
Friendly staff, nice suites!
Ronilyn
Stayed 1 night in Feb 2024
Response from Kent on 25 Feb 2024
RonilynThank you for writing about your stay with us in Corning!Kent PalmerGeneral Manager
GelineauThank you for the 5 out of 5 review!Kent PalmerGeneral Manager
6/10 Okay
Stessy
Travelled with family, Travelled with family and small children
22 Feb 2024
Wasn’t any fancy rooms. Beds were really small or because the room is small so bed felt tight to the room.
Stessy
Stayed 1 night in Feb 2024
Response from Kent on 22 Feb 2024
StessyThank you for writing a review on your stay. I am sorry you felt the rooms in your suite were small. You actually had one of our largest suites. Kent PalmerGeneral Manager
Great location to Corning Museum of Glass & Gaffer District. Hotel is very clean and our king suite was a comfortable and relaxing space. Staff is friendly and professional.
Stephanie
Stayed 2 nights in Feb 2024
Response from Kent on 8 Feb 2024
StephanieThank you for reviewing your stay with us. We are pleased to hear that you had comfortable stay while visiting the Corning Museum of Glass and the Gaffer District!Kent PalmerGeneral Manager
Right across from the Corning Museum of Glass the staff is wonderful, breakfast is excellent and it’s overall a great pick for a family trip or meeting up with friends. We’ll be back!
Christiana
Stayed 2 nights in Feb 2024
Response from Kent on 5 Feb 2024
ChristianaThank you for writing about your stay with us in Corning. We look forward to seeing you again soon!Kent PalmerGeneral Manager