Seasonal outdoor pool

Reviews of Sercotel Córdoba Medina Azahara

3 out of 5
Sercotel Córdoba Medina Azahara
Avenida Medina Azahara 7, Córdoba, Cordoba

Reviews

8.4

Very good

Rating 10 - Excellent. 263 out of 648 reviews" "
Rating 8 - Good. 294 out of 648 reviews" "
Rating 6 - Okay. 59 out of 648 reviews" "
Rating 4 - Poor. 21 out of 648 reviews" "
Rating 2 - Terrible. 11 out of 648 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Qing, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great! very close to train / bus stations, within walking distance to the old town, Mezquita catedral, roman bridge, etc.
Stayed 2 nights in May 2024

8/10 Good

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Nasir

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fine
Stayed 2 nights in May 2024

6/10 Okay

Héctor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very good location, walk distance from train and most of the old town. The mattress need to be changed. Very good breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay !
Stayed 2 nights in Apr 2024

6/10 Okay

Charlotte

Travelled with partner
Disliked: Amenities, property conditions & facilities
Property was very basic. No chairs on the balcony. Only 1 chair in the room. A/C didn’t work in the room.
Stayed 2 nights in Apr 2024
Response from Equipo Sercotel Medina Azahara. on 12 Apr 2024
Estimado Huésped,Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.Atentamente,

8/10 Good

Hesam

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very courteous.
Stayed 3 nights in Apr 2024
Response from Equipo Sercotel Medina Azahara. on 12 Apr 2024
Estimado Huésped,Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.Atentamente,

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean hotel. 10 minutes walk from train station and 15 minutes walk from historic centre A very good choice.
Stayed 1 night in Apr 2024
Response from Equipo Sercotel Medina Azahara. on 8 Apr 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Melina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airline lost my luggage and the Sercotel staff were very helpful, they were just amazing . The hotel is very well located, close to everything , historic places, shopping places, food, supermarkets, train station. The breakfas buffet was very good , they offers from fruits, yogurts, natural juices, breads, pastries and different kind of coffees and more. Our room was clean with comfortable beds, I felt like a home after a long, long day .I definitely recommend this place.
Stayed 2 nights in Mar 2024
Response from Equipo Sercotel Medina Azahara. on 12 Apr 2024
Estimado Huésped,Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.Atentamente,

4/10 Poor

Eros

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big problem ac don’t work they have the heater all night and can’t change it
Stayed 1 night in Mar 2024
Response from Equipo Sercotel Medina Azahara. on 8 Apr 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Equipo Sercotel Medina Azahara. on 15 Jan 2024
Estimado Antonio,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

10/10 Excellent

ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Equipo Sercotel Medina Azahara. on 10 Jan 2024
Estimado Huésped,Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.Atentamente,

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Equipo Sercotel Medina Azahara on 10 Jan 2024
Estimado Huésped,Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.Atentamente,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Convenient to Train station
The hotel was nice, the room halls were impressive but the room was reasonable. The customer service was good. Great location if you want to visit the tourist attractions and close to the train.
Stayed 1 night in Dec 2023
Response from Sercotel Medina Azahara Team on 10 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Jefe de recepción. on 5 Dec 2023
Estimado Marco,Muchas gracias por habernos elegido para su estancia en Córdoba.Gracias por su estupenda valoración y por compartirlas con nosotros. Agradecemos la confianza puesta en nuestra Cadena y el tiempo que ha dedicado en escribir sus comentarios. Seguiremos trabajando en la misma línea para satisfacción de nuestros huéspedes.Reciba un cordial saludo en nombre de todo el equipo de Sercotel Córdoba Medina Azahara.

6/10 Okay

Rekha

Travelled with group
Disliked: Amenities
Got a room on the 2 floor and the elevator was broken and we had no one to help us with our luggage. My husband and I had back and knee issues and it this no assistance was terrible. They should have someone to help when such situations happen. Very disappointing!!
Stayed 1 night in Oct 2023
Response from Front desk manager. on 5 Dec 2023
Dear Rekha,Thank you very much for choosing us for your stay in Córdoba.Thanks for his comment. We are sorry that you were not one hundred percent satisfied with our hotel, of course we will take note of the points you indicate so we can improve them. Let's hope he gives us a second chance.Receive a cordial greeting on behalf of the entire Sercotel Córdoba Medina Azahara team.

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to stay
Nice staff, clean and quiet. Good location .
Stayed 2 nights in Oct 2023
Response from Sercotel Medina Azahara on 11 Oct 2023
Dear Elena:Thank you very much for your comments and for your fabulous rating.We are proud to know that we have exceeded your expectations and I will pass on your comments to the hotel staff.Looking forward to welcoming you again.Receive a cordial greeting on behalf of the entire Sercotel Córdoba Medina Azahara team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sercotel Medina Azahara on 11 Oct 2023
Muchas gracias por su valoración. Nos gusta saber que hemos cumplido con sus expectativas. Esperamos verle de nuevo. Reciba un cordial saludo en nombre de todo el equipo de Sercotel Córdoba Medina Azahara.

8/10 Good

Nancy, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, great breakfast, good storage space in room. Fridge was full of items we didnt need and at least 1 of these items dissapeared. Counter space in bathroom very small. Overall room was clean but hallway carpet needed stain removal. Staff at front desk friendly and helpful.
Stayed 4 nights in Sep 2023
Response from Sercotel Medina Azahara on 11 Oct 2023
Dear Nancy:Thank you for sending us your ratings and comments; Only by knowing what our customers think can we improve. We take note of the details you send us and we will do everything possible to improve.Receive a greeting on behalf of the entire Sercotel Córdoba Medina Azahara team.

8/10 Good

Amanda

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Sercotel Medina Azahara on 11 Oct 2023
Dear Amanda:We apologize for not having met her expectations.It is our main objective to work thanks to the comments of our clients and improve with them.Receive a cordial greeting on behalf of the entire Sercotel Córdoba Medina Azahara team.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position
Just a few minutes walk from the train station and 10 minutes easy walk to the historical centre
Stayed 2 nights in Sep 2023
Response from Sercotel Medina Azahara on 11 Oct 2023
Dear Darren:Thank you very much for his comments.We like to know that we have met your expectations.We hope to see you again.Please receive a cordial greeting on behalf of the entire Sercotel Córdoba Medina Azahara team.

6/10 Okay

Alison

Stayed 1 night in Aug 2023
Response from Sercotel Medina Azahara on 11 Oct 2023
Dear Alison:Thanks for sharing your experience.We will be delighted to welcome you again.Receive a cordial greeting on behalf of the entire Sercotel Córdoba Medina Azahara team.

10/10 Excellent

yoshiyuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bakery at the 1st floor is very convenient.
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

ANTONIO

Stayed 4 nights in Jun 2023

10/10 Excellent

Song

Stayed 1 night in Jun 2023
Response from Sercotel Córdoba Medina Azahara on 27 Jun 2023
Dear Song,Thank you very much for choosing Sercotel Córdoba Medina Azahara for your stay in our city.We thank you very much for taking the time to share such a fantastic review with all of us. Receive a cordial greeting on behalf of the entire Sercotel Córdoba Medina Azahara team.

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ole!
Hotel location is walking distance from shops, restaurants, and the Market. Very safe and secure to walk at day/night, Room was spacious, clean, free wi-fi, etc. From the rooftop pool has a nice view. We had a great time in Cordoba.
Stayed 2 nights in May 2023
Response from Sercotel Córdoba Medina Azahara team. on 27 Jun 2023
Dear Carlos,Thank you very much for choosing us for your stay in Córdoba.Thank you very much for his kind comments. We are glad to know that you had such a pleasant stay with us and that you liked the hotel.Receive a cordial greeting on behalf of the entire Sercotel Córdoba Medina Azahara team.

10/10 Excellent

MALEK, Boston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly professional staff, new elegant clean facilities, nice bathroom amenities. Recommend having spare umbrellas for clients in the rare events of rain
Stayed 2 nights in May 2023
Response from Sercotel Córdoba Medina Azahara team. on 27 Jun 2023
Dear Malek,Thank you very much for choosing us for your stay in Córdoba.Wonderful words from you, thank you for sharing them with us. We appreciate the trust placed in our Chain and the time he has dedicated to writing his comments. We will continue working in the same line for the satisfaction of our guests.Receive a cordial greeting on behalf of the entire Sercotel Córdoba Medina Azahara team.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable room
Stayed 2 nights in Apr 2023
Response from Sercotel Córdoba Medina Azahara on 27 Jun 2023
Dear John,Thank you very much for choosing Sercotel Córdoba Medina Azahara for his stay in our city.We really appreciate him taking some of his time to share his feedback with all of us. It is undoubtedly an added value that we can learn from his experience in our hotel.Receive a cordial greeting on behalf of the entire Sercotel Córdoba Medina Azahara team.

10/10 Excellent

Clair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean, helpful staff. Close to main train station. Easy walk to sights.
Stayed 1 night in Apr 2023
Response from Sercotel Córdoba Medina Azahara team. on 27 Jun 2023
Dear Clair,Thank you very much for your evaluation of our hotel! We are glad that you enjoyed your stay with us and we hope to have the opportunity to welcome you again.A cordial greeting from the entire Sercotel Córdoba Medina Azahara team

8/10 Good

Khalid

Liked: Cleanliness, staff & service
Close to the train station and walking distance to the main shopping area and old town. Cafe on ground floor level for caffeine hit!
Stayed 3 nights in Feb 2023
Response from Sercotel Córdoba Medina Azahara on 12 Apr 2023
Dear Khalid,Thank you again for choosing the Sercotel Córdoba Medina Azahara for your stay in our city.We thank you very much for taking the time to share your comments with all of us. It is certainly an added value that we can learn from your experience in our hotel.Receive a cordial greeting on behalf of the entire team.

8/10 Good

Renault

Stayed 1 night in Feb 2023
Response from Front Desk Manager on 1 Mar 2023
Estimado Sr Renault,Muchas gracias por habernos elegido para su estancia en Córdoba.Muchas gracias por valoración. Nos alegra saber que hayan pasado una estancia tan agradable con nosotros y que les gustara el hotel. Reciba un cordial saludo en nombre de todo el equipo de Sercotel Córdoba Medina Azahara.

10/10 Excellent

Munzareen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and experience
The hotel service was great- we were able to check in early, receive a friendly and courteous staff, spacious double room (with a very large bed), with cleanliness and a great view of Cordoba university. The hotel was 15-20 min walking from town but very very close to Mercado Victoria which was a great food market (try the Moroccan food!) and about a 10-15 min walk from the bus ride. Absolutely loved the hotel and would def stay there again
Stayed 1 night in Dec 2022
Response from Front desk manager on 21 Feb 2023
Dear Munzareen, Thank you very much for choosing us for your stay in Cordoba. Wonderful words on your part, thank you for sharing them with us. We appreciate the trust you have placed in our chain and the time you have taken to write your comments. We will continue working in the same line for the satisfaction of our guests. Receive a cordial greeting on behalf of the entire Sercotel team.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location - we walked to everything we wanted to visit. The gentleman at the reception was beyond helpful and pleasant.
Stayed 1 night in Aug 2022
Response from Adolfo Barón FRONT DESK MANAGER HOTEL CÓRDOBA MEDI on 15 Sept 2022
Thank you very much for your rating!We are glad to know that you have been comfortable in our facilities, it was a pleasure to make you live a memorable experience.We will continue working to improve our service and be able to offer better options.See you soon in Cordoba.Sincerely,

10/10 Excellent

Christian

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Adolf Baron FRONT DESK MANAGER HOTEL CÓRDOBA MEDIN on 15 Sept 2022
Thank you very much for your rating!We are glad to know that you have been comfortable in our facilities, it was a pleasure to make you live a memorable experience.We will continue working to improve our service and be able to offer better options.See you soon in Cordoba.Sincerely,

10/10 Excellent

Gudny

Stayed 1 night in Jul 2022
Response from Adolfo Barón FRONT DESK MANAGER HOTEL CÓRDOBA MEDI on 15 Sept 2022
Thank you very much for rating us so positively.Receive a cordial greeting.

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the fast-train station and the city downtown. 10 minutes walking to the tourist area. Super clean. A bit noisy during the night.
Stayed 1 night in May 2022
Response from HOTEL CÓRDOBA MEDINA AZAHARA AFFILIATED BY MELIÁ on 15 Sept 2022
Thank you so much for your words! Thank you for taking a few minutes of your time to share your opinion of our hotel.We will be delighted to receive you again.All the best,

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
I did not expect so much noise
The hotel is within waling distance from the train station and also a short walk to the major attractions. However, the hotel is not on a quiet street. I could hear the passing-by cars and people's talking whole night long.
Stayed 1 night in Apr 2022
Response from HOTEL CÓRDOBA MEDINA AZAHARA AFFILIATED BY MELIÁ on 15 Sept 2022
We regret not having met your expectations and we take note of your suggestions to improve our service.Sincerely,

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable visit to Cordoba. Plenty to see and do.
4 day stay in Cordoba. Really enjoyed the city and the historical sites. Plenty to see and do and the hotel was ideally situated and was only 5 mins walk from the train and bus stations. The staff in the hotel were all very friendly and helpful. Breakfast was really good and provided a good start to the day. Unfortunately the swimming pool and pool area were closed at the time of my visit and I had been looking forward to using the pool. Perhaps advance notice on the website would have helped manage expectations. The room allocated was on the 1st floor and although spacious and comfortable did not have a great deal of natural light.
Stayed 3 nights in Apr 2022
Response from Adolfo Barón FRONT DESK MANAGER HOTEL CÓRDOBA MEDI on 20 Sept 2022
Thank you very much for choosing our Hotel for your recent visit to Córdoba and for taking the time to share your experience.We are sorry for the incident in the pool, it was an unforeseen problem.It will be a pleasure to serve you again.Receive a cordial greeting.

10/10 Excellent

Codati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Nice bath.
Stayed 4 nights in Mar 2022
Response from Adolfo Barón FRONT DESK MANAGER HOTEL CÓRDOBA MEDI on 20 Sept 2022
Thank you very much for rating us so positively.Receive a cordial greeting.

8/10 Good

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Walking distance from the market with all the restaurants. Awesome staff. Everything was very clean. Difficult to find parking and the hotel has no drop-off, but you can put the blinkers on and unload on the street.
Stayed 1 night in Jan 2022
Response from Adolfo Barón Front Desk Manager Hotel Córdoba Me on 28 Feb 2022
Dear Francisco, Thank you very much for your kind words! Thank you for taking a few minutes of your time to share your opinion of our hotel. We look forward to welcoming you again. Best regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old and loud
Old dark rooms that seem to be from the 80ies. Loud, you could not only hear every var passing by on the street but also every word of the neighbours
Stayed 1 night in Oct 2021

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, room comfort
Very good but strange foibles
Overall a very good stay but the hotel has some strange foibles. We asked if we could have chairs on the balcony to sit out but we were told that was not possible. The pool has restrictive hours and again we were told it was not possible to open it before 11am, so no early Morning swims allowed! You also have to pay a token euro to have a pool towel and must return it directly to the front desk which again seemed rather bureaucratic. But otherwise very good value and the hotel is well situated between the train station and the historic centre. The Mercado Victoria nearby is excellent for food.
Stayed 4 nights in Sep 2021

6/10 Okay

Scott

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed there before, this time our trip was cancelled because of the situation in Spain. We highly recommend it. I called the hotel and told them about our situation and they were very helpful in changing our reservation to sometime in the future.
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not worth
Poor room heating, very very slow check in
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
The bathroom is small and awkward. Sink juts into room, if you are standing by sink another pers can’t get through. On for one person hit not a king room for two
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019