Individually furnished, desk, blackout curtains, iron/ironing board

Reviews of Days Inn by Wyndham Copperas Cove

2.5 out of 5
Days Inn by Wyndham Copperas Cove
341 Constitution Dr, Copperas Cove, TX

Reviews

7.6

Good

Rating 10 - Excellent. 95 out of 256 reviews" "
Rating 8 - Good. 67 out of 256 reviews" "
Rating 6 - Okay. 43 out of 256 reviews" "
Rating 4 - Poor. 28 out of 256 reviews" "
Rating 2 - Terrible. 23 out of 256 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

john

Travelled with partner
Nice place. Indoor pool and breakfast. Great value. Good location. Excellent staff.
Stayed 4 nights in May 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Manager on 28 May 2024
Hello Cynthia, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Tyrone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Mar 2024
Response from Manager on 14 May 2024
Hello Tyrone,We appreciate your review and are sorry to hear about your experience. Guest feedback is valuable for us to improve our services further. Should you wish to discuss your stay in more detail, you are welcome to reach out to our management team. Your satisfaction is our top priority.

10/10 Excellent

Willie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pet friendly and centrally located
Stayed 1 night in May 2024
Response from Manager on 11 May 2024
Hello Willie,We are pleased to hear you found our hotel to be pet friendly and conveniently located. Your feedback is valuable to us for future improvements. Thank you for choosing to stay with us.

10/10 Excellent

William

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with excellent staff
Stayed 6 nights in Apr 2024
Response from Manager on 30 Apr 2024
Hello William,We are delighted to hear that you appreciated our prime location and the service provided by our staff. Guest satisfaction is our top priority, and we are thrilled to know that we met your expectations. Your kind words motivate us to continue delivering exceptional experiences for all our guests. Thank you for choosing to stay with us.

10/10 Excellent

Laura

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. They have brand new washers ans dryers (free to use) and have updated many areas of the property.
Stayed 14 nights in Feb 2024
Response from Manager on 19 Apr 2024
Hello Laura,We're thrilled to hear you enjoyed our convenient location and recently updated facilities, including the complimentary laundry amenities. Your feedback is valued, and we hope you had a pleasant stay with us.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and reasonable prices. There are several updates in progress. The breakfast items and tea selections are very nice.
Stayed 8 nights in Mar 2024
Response from Manager on 19 Apr 2024
Hello Laura,Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our friendly staff and found our prices reasonable. We are also glad that you liked our breakfast items and tea selections. We appreciate your understanding regarding the updates in progress at our hotel.

10/10 Excellent

Laura

Travelled with family, Travelled with pets
Liked: Amenities
I have enjoyed staying at this hotel
Stayed 12 nights in Dec 2023
Response from Manager on 19 Apr 2024
Hello Laura,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed your stay with us. We strive to provide our guests with exceptional service and a memorable experience. If you have any further feedback or comments, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 Excellent

Laura

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process is efficient and the staff is very friendly. Several updates have been made to this property, and more seem to be in progress.
Stayed 12 nights in Mar 2024
Response from Manager on 19 Apr 2024
Hello Laura,We're stoked to hear you had a positive check-in experience and found our staff friendly. We're continuously working on updates to enhance our guest experience even further. Your feedback is appreciated as we strive to make ongoing improvements.

8/10 Good

Melvin

Liked: Staff & service, amenities
The staff was very friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Manager on 9 Apr 2024
Hello Melvin,We are delighted to hear that our staff contributed to your positive experience. Your kind words are truly appreciated, and we hope to welcome you back in the future.

2/10 Terrible

Autumn

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I got bit by bedbugs.
Stayed 3 nights in Mar 2024
Response from Manager on 9 Apr 2024
Hello Autumn, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 Excellent

John A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello John A,We're delighted to hear you found our hotel's location convenient. Your feedback is valuable to us as we strive to provide the best experience for all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us.

8/10 Good

Tri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Manager on 7 Apr 2024
Hello Tri,We appreciate you choosing our hotel for your stay! Please feel free to reach out to us with any feedback you may have from your recent experience. We look forward to hearing from you.

10/10 Excellent

Tyrone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Tyrone,We're delighted to hear you found our hotel very clean. Your satisfaction is our top priority, and we strive to provide a spotless environment for all our guests. Thank you for sharing your positive experience with us.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Manager on 14 Mar 2024
Hello Daniel,We are delighted to hear that you had a wonderful experience at our hotel! Should you have any more feedback or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon!

8/10 Good

karim

Stayed 1 night in Mar 2024
Response from Manager on 6 Mar 2024
Hello karim, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Good

jenniffer

Liked: Staff & service, property conditions & facilities
Good value
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb 2024
Hello jenniffer,We're glad to hear that you found value in your stay with us. Thank you for your feedback as we continuously strive to provide a positive experience for all our guests. We hope to welcome you back in the future for another great stay!

8/10 Good

calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Doing a lot of construction work around the area.
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello calvin, We apologize for any inconvenience caused by the construction work in the area. Our team strives to ensure a comfortable stay for all guests and regrets any disturbance you may have experienced. Your feedback will be shared with the relevant departments for future considerations.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Robert,We appreciate your feedback and are glad to hear you had a good experience during your stay. Your satisfaction is important to us, and we hope to welcome you back in the future for another enjoyable visit.

10/10 Excellent

LaTonia

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Breakfast area could have mre breakfast updated more...
Stayed 1 night in Feb 2024
Response from Manager on 22 Feb 2024
Hello LaTonia,We appreciate your feedback regarding the breakfast area and will certainly take it into consideration for future improvements. Thank you for sharing your thoughts with us.

10/10 Excellent

Carleton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on 23 Feb 2024
Hello Carleton,We are delighted to hear you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another fantastic stay!

10/10 Excellent

Dave D, La Crête

Liked: Property conditions & facilities
All good
Stayed 1 night in Jan 2024
Response from Manager on 20 Feb 2024
Hello Dave D,We are delighted to hear that you had a pleasant stay with us. Your positive feedback is truly appreciated. Should you have any future concerns, please feel free to reach out to us directly. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

2/10 Terrible

Catherine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The workout gym had three pieces of equipment and two were broken. The indoor pool had scattered 2x4 lumber and out of order signs. The water was unheated. The pool room was unheated. The whirlpool was not there at all, only the timer. Continental breakfast had no protein sources at all. Room GFI outlet in bathroom was nonfunctional (coffee pot had to be moved, blow dryer nonfunctional). Bathtub had rust rash. Sink was cracked around bowl from rim to rim. Hole in sink drain. Last but not least - a bedbug. Do not stay here.
Stayed 4 nights in Jan 2024
Response from Manager on 9 Feb 2024
Hello Catherine, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 Good

Maryjoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. I stay here every time I’m in Copperas Cove. Good value
Stayed 2 nights in Jan 2024
Response from Manager on 9 Feb 2024
Hello Maryjoy,Thank you for choosing our hotel for your stays in Copperas Cove! We're delighted to hear that our convenient location has been a highlight for you. Providing a good value for our guests is one of our top priorities. We appreciate your loyalty and look forward to welcoming you back on your future visits.

10/10 Excellent

Laura

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, caring staff...pet friendly
Stayed 14 nights in Jan 2024
Response from Manager on 9 Feb 2024
Hello Laura,Thank you for taking the time to share your experience with us. We appreciate your kind words about our friendly and caring staff. We are glad to hear that you found our hotel pet-friendly. We strive to create a welcoming environment for all guests and their furry friends. Should you have any further feedback or if there's anything we can assist you with, please don't hesitate to reach out to our management.

2/10 Terrible

Brett

Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Manager on 8 Feb 2024
Hello Brett, We're sorry to hear that your recent experience at our hotel did not meet your expectations. We value all guest feedback and would appreciate the opportunity to address any concerns you may have had during your stay. Please reach out to us directly so we can further discuss your experience. We aim to provide excellent service and improve wherever needed.

10/10 Excellent

Laura

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Manager on 9 Feb 2024
Hello Laura,We are thrilled to hear that you had a fantastic experience during your stay at our hotel. Your satisfaction is our top priority and we are glad that we were able to meet your expectations. Should you have any further comments or suggestions for improvement, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future for another wonderful stay.

8/10 Good

Kawai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 8 Feb 2024
Hello Kawai, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jan 2024
Response from Manager on 9 Feb 2024
Hello Gavin,Thank you for taking the time to share your feedback with us. We appreciate hearing about your experience as our guest. We apologize for any inconvenience you encountered during your stay and will share your comments with our team for further improvement. If you have any additional concerns, please reach out to our management directly and they will be happy to assist you.

10/10 Excellent

Laura

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Manager on 9 Feb 2024
Hello Laura,We are thrilled to hear that you had a fantastic stay at our hotel! We strive to provide exceptional service to all our guests, and it's great to know that we met your expectations. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon for another wonderful experience.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023
Response from Manager on 9 Feb 2024
Hello Laura,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. We strive to provide excellent service and make every guest feel comfortable. We value your feedback and hope to welcome you back in the future for another enjoyable stay.

8/10 Good

James, Wichita Falls

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Street to the hotel is under construction and the hotel is hard to get to. The check in was quick with the desk clerk very pleasant. The room was clean and comfortable. The bathroom was clean, but the bathtub had rust around the faucet. The sink was cracked. The bed was comfortable. The room was quiet. The breakfast had cereal choices, but most were kids cereal. It a waffle maker with waffle mix, milk, orange juice and coffee. There was also packaged muffins, cinnamon rolls and yogurt.
Stayed 1 night in Dec 2023
Response from raj on 16 Dec 2023
Hello sir, we appreciate your feedback, and we are committed to better the breakfast experience and the rooms. ThankyouDays Inn Copperas Cove

10/10 Excellent

rj

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean rooms & comfortable beds.
Stayed 2 nights in Dec 2023
Response from raj on 16 Dec 2023
Hello Guest, Thank you for your review and we really appreciate it. See you soon.Days inn Copperas Cove

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very very clean. Room was cleaned everyday ver very well. Very quiet,great location. Very affordable. Thank you for such a wonderfull stay.
Stayed 5 nights in Nov 2023
Response from Manager on 11 Nov 2023
Hello Jeff,Thank you for taking the time to share your positive experience! We are thrilled to hear that you found our staff to be friendly, our hotel clean, and our location convenient. We strive to provide affordable and comfortable stays for all our guests. We appreciate your kind words and hope to welcome you back in the future for another wonderful stay!

6/10 Okay

Edward

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed headboard, table, and bureau appeared to be new. Bathroom was also updated along with the flooring throughout. However the 2 ottomans and one chair were heavily stained. 4 small pillows on the king size bed. Breakfast consisted of 2 cereals, waffles, bananas, coffee, and juice. Waffle mix was thin resulting in soggy wafles.
Stayed 3 nights in Nov 2023
Response from Manager on 7 Nov 2023
Hello Edward, Thank you for sharing your feedback on your recent stay. We're glad to hear that you found the updated bed headboard, table, bureau, and bathroom to be to your liking. We appreciate you bringing the stained ottomans and chair to our attention, and we apologize for any inconvenience caused. However, we regret to hear that you found the waffles to be soggy due to the thin waffle mix. We will definitely review this with our breakfast team. We value your feedback and will use it to improve our services.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 2 Nov 2023
Hello Mark,Thank you for taking the time to share your review. We are delighted to hear that your experience exceeded expectations and that you thoroughly enjoyed your stay with us. We look forward to welcoming you back in the future for another memorable stay.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice having stores and restaurants nearby. Not far from family I was visiting.
Stayed 1 night in Oct 2023
Response from Manager on 29 Oct 2023
Hello David,We're glad to hear that our convenient location and proximity to stores and restaurants worked well for your stay. We hope you had a great time visiting your family.

10/10 Excellent

Laura

Liked: Staff & service
Stayed 8 nights in Oct 2023
Response from Manager on 27 Oct 2023
Hello Laura,Thank you for your excellent rating! We're thrilled to hear that you had a fantastic experience at our hotel. We hope to welcome you back again soon!

10/10 Excellent

Laura

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly
Stayed 20 nights in Sep 2023
Response from Manager on 28 Oct 2023
Hello Laura,Thank you for your feedback! We are pleased to hear that you found our hotel to be pet-friendly. We strive to provide a comfortable stay for all guests, including furry friends. We look forward to welcoming you and your pet back in the future!

2/10 Terrible

Ana

Stayed 1 night in Oct 2023
Response from Manager on 1 Nov 2023
Hello Ana, We appreciate you sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Your feedback will be passed on to our management team for further review and improvement. Thank you for bringing this to our attention.

10/10 Excellent

KRISTEN

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was good! Nice fllors, beds, and had a tub. Older but working equipment like luggage cart.
Stayed 2 nights in Oct 2023
Response from Manager on 10 Oct 2023
Hi Kristen,It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a good breakfast service and comfortable accommodations. We are overjoyed to hear that you had a good time with us, and we thank you for sharing your experience!

8/10 Good

Joanna, Copperas Cove

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Sep 2023
Response from Manager on 10 Oct 2023
Hi Joanna,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.

8/10 Good

Joanna, Copperas Cove

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the front desk staff. Accommodating and kind.
Stayed 3 nights in Oct 2023
Response from Manager on 10 Oct 2023
Hi Joanna,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

4/10 Poor

Sandy

Travelled with family
Disliked: Cleanliness, staff & service, amenities
2 star limited breakfast
Stayed 2 nights in Aug 2023
Response from Manager on 7 Oct 2023
Hello Sandy,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our breakfast. Please do come see us again.

6/10 Okay

Cody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stay but no receipt.
Great hotel and great rate. It’s surprisingly clean and in good shape. The couple running it are very nice but I’m very unhappy that he would not give me a receipt and I need it since I used my business credit card.
Stayed 3 nights in Sep 2023
Response from Manager on 4 Oct 2023
Hello Cody,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our rate. We hope to see you again in the future. Thank you for your valuable business.

4/10 Poor

M Lola

Business traveller
Disliked: Staff & service, property conditions & facilities
Unexpected deposits on a business trip ruined the
Overall the place was a little unkept. Crickets alive and dead throughout the hotel. The cleaning staff was great about keeping the rooms clean just not the common areas. The one elevator in the hotel had an expired inspection. The last inspection was done February 2nd of 2021. The next one should have been done a year later. I was staying on a business trip at the end of September. My company was unaware of the deposits and I have yet to have those credited back to my account. I'll wait a few more days but my bank is looking into the owners because they keep trying to call and no one answers. This may be in part because no one is ever at the front desk. It might be in part because the phone number listed on certain websites is an old phone number.
Stayed 1 night in Sep 2023
Response from Manager on 3 Oct 2023
Hello M Lola ,Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Karen

Business traveller
Stayed 7 nights in Sep 2023
Response from Manager on 28 Sept 2023
Hello Karen,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Friendly and helpful staff, pet friendly hotel, quick breakfast
Stayed 2 nights in Sep 2023
Response from Manager on 26 Sept 2023
Hi Laura,Thank you so much for your compliments on our breakfast and how we were able to meet your expectations of cleanliness and friendly services in our hotel. We cannot begin to tell you how much we appreciate your review. We would love to have you back and we do hope to see you again soon.

10/10 Excellent

Laura

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful
Stayed 6 nights in Sep 2023
Response from Manager on 28 Oct 2023
Hello Laura,Thank you for your kind feedback about our staff! We strive to provide excellent customer service to all our guests.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly and located close to restaurants and stores
Stayed 4 nights in Jul 2023
Response from Manager on 23 Sept 2023
Hello Laura,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. We hope to see you again in the future. Thank you for your valuable business.