Lobby

Reviews of Comwell Copenhagen Portside Dolce by Wyndham

4 out of 5
Comwell Copenhagen Portside Dolce by Wyndham
Alexandriagade 1, Copenhagen, Hovedstaden

Reviews

8.8

Excellent

Rating 10 - Excellent. 1645 out of 2863 reviews" "
Rating 8 - Good. 823 out of 2863 reviews" "
Rating 6 - Okay. 227 out of 2863 reviews" "
Rating 4 - Poor. 84 out of 2863 reviews" "
Rating 2 - Terrible. 84 out of 2863 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lucienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It appears to be in tucked in an industrial area or construction area? Doesn’t matter. It was close to the cruise ship, the beds are extremely comfortable and the service was amazing!
Stayed 1 night in May 2024
Response from Signe on 22 May 2024
Dear LucienneThank you so much for your review, we really appreciate it. And thank you for the kind words.Looking forward for your next stay.Kind regardsSigne, Reception

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff. Loved the free coffee & tea on weekdays. It would be nice to have this offering on the weekend.
Stayed 2 nights in May 2024
Response from signe on 22 May 2024
Dear HalThank you so much for your review, we really appreciate it. And thank you for the kind words.Looking forward for your next stay.Kind regardsSigne, Reception

10/10 Excellent

David

Travelled with family
Liked: Amenities, property conditions & facilities
Quiet commuter hotel near cruise docks. Small room with big bathroom. Walk in shower. Breakfast buffet actually worth it. Has a few gluten free bread options and a few vegan items. Good coffee
Stayed 1 night in May 2024
Response from Signe on 22 May 2024
Dear DavidThank you so much for your review, we really appreciate it. And thank you for the kind words.Looking forward for your next stay.Kind regardsSigne, Reception

6/10 Okay

Nancy, Seattle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Signe on 22 May 2024
Dear NancyThank you so much for your review, we really appreciate it.Looking forward for your next stay.Kind regardsSigne, Reception

8/10 Good

Nevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
No minibar in the room. Noisy with maintainance or construction in the morning. Parking downstairs full and said to be closed next day. We had to park outside parking lot. Very friendly and helpfull front iffice staff. Both check in and checkout were smooth.clean room. Didnot like not having a minibar in the room.
Stayed 1 night in May 2024
Response from Signe on 22 May 2024
Dear NevinThank you for taking the time to write us a review, we really appreciate it.We are happy to hear that almost everything lived up to your expectations.We are looking forward for your next stay.Kind regardsSigne, Reception

8/10 Good

Tyra, Cumming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and comfortable room. Great for an overnight stay before catching my cruise.
Stayed 1 night in May 2024
Response from Signe on 15 May 2024
Dear TyraThank you so much for your review, and your nice words we really appreciate it.We are looking forward for your next stay.Kind regardsSigne, Reception

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying at the Comwell. Excellent modern facilities and easy to travel to via public transport
Stayed 1 night in May 2024
Response from Signe on 15 May 2024
Dear AndrewThank you so much for your nice review, and also for your nice words, we really appreciate it.We cannot wait for you to come back again.Kind regardsSigne, Reception

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ok but the rooms are tiny and theres no bar fridge to store small items like juice or drinks. The hotel is not very close to groceries and cafes. The hotel seems to be more suited to short work trips/conferences rather than for holiday makers. On checking out, I asked to see the account for incidentals before paying but the woman at the desk couldnt do this easily - she had to read each item out from her screen rather than just show me an itemised list. Thats pretty poor service / deficient technology. Nordhavn is a convenient part of Copenhagen to stay but in future I would look for a hotel with bigger rooms and more conveniently located near the groceries and cafes.
Stayed 6 nights in May 2024
Response from Dubraska, Front Desk on 23 May 2024
Dear JohnWe're glad to hear that overall your stay was okay, but we're sorry to hear about the issues you encountered. We understand that room size and amenities like a bar fridge are important aspects of your stay, and we apologize for any inconvenience this caused.We'd like to mention that if available, it's always possible to upgrade to a bigger room for added comfort. Our reception team is available to assist guests with any requests they may have during their stay.Regarding the absence of a bar fridge, we want to highlight that we are a sustainable hotel, and as part of our commitment to reducing environmental impact, we only offer storage for essential items like medicine.We apologize for any inconvenience caused by the limitations of our technology during your check-out process. While we strive to provide the best service possible, we understand that sometimes technology may not meet our guests' expectations. We appreciate your understanding and patience in this matter. If you have any further concerns or feedback, please don't hesitate to reach out to us.

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Comwell Copenhagen. It is a modern hotel, close to the metro station. It is a very quiet area but a short walk to a few restaurants and obviously easy to get around on the metro. The room was nice a comfortable and the room cleaning policy was very good (only clean when you want it cleaned via QR code). Everything was clean and the staff were very helpful. We really enjoyed our stay and would highly recommend for a stay.
Stayed 4 nights in May 2024
Response from Signe on 10 May 2024
Dear TimothyThank you so much for taking the time to write us a review, and thank you for all the nice words, we really appreciate it.We are so happy that you enjoy your stay here, and we cannot wait for you to come back again.Kind regards Signe, Reception

8/10 Good

Erwin, Eerbeek

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with good restaurant. But there is lot of construction going on in the area. And parking under hotel is very expensive.
Stayed 2 nights in Apr 2024
Response from S on 8 May 2024
Dear ErwinThank you so much for your review, we really appreciate it.We hope that you will come back again another time.Best regardsSigne, reception

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed our stay. Metro right outside the hotel . Original Coffee shop next door. Food store Meny 5 minute walk…indoor cafe deli area and bakery . Neighbourhood restaurants 5 minute walk . Copenhagen downtown area ..15 minutes by metro from hotel .
Stayed 3 nights in Apr 2024
Response from Dubraska, Front Desk on 28 Apr 2024
Dear JohnThanks for your wonderful review! We're thrilled to hear that you enjoyed your stay with us. It's fantastic that you found the convenience of the metro right outside the hotel, as well as the nearby amenities and stores. It sounds like you had a great time exploring the neighborhood and taking advantage of its offerings. We're glad our location worked well for your plans in Copenhagen. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon!

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms and bathroom, comfortable beds and fluffy towels. TV was huge but couldn't get casting to work well. Bathroom products were lacking. Location was super easy, close to the end of the blue line.
Stayed 3 nights in Apr 2024
Response from Dubraska, Front Desk on 24 Apr 2024
Dear JacquelineThank you for sharing your feedback with us. We're delighted to hear that you enjoyed the spacious rooms, comfortable beds, and fluffy towels during your recent stay with us.Regarding the issue with Chromecast, we apologize for any inconvenience you experienced. Please know that our staff is always available to assist with any technical difficulties, including setting up Chromecast. Next time, feel free to reach out to our front desk team, and we'll be more than happy to help ensure your casting experience is smooth and enjoyable.We apologize for any inconvenience because of the lack of bathroom products. Your feedback is valuable to us, and we will address these issues to ensure a more seamless experience for our guests in the future.We appreciate your feedback and hope to welcome you back for another great stay soon.

10/10 Excellent

Karlis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old industrial portside area that has been completely rebuilt and which is still getting expanded. It's a pleasant area to walk through and enjoy seeing the busy portside activity - ships coming and going, cargo being loaded and unloaded. If the weather turns unpleasant you can wait it out in the very pleasant hotel lobby, and there's the M4 Metro line stop 3-4min walk away from the hotel (oh and there's an umbrella service available by the entrance at the lobby - just swipe ypur keycard). There's also the water ferry stopping right next to the metro stop - metro is very quick and lets you get into the city in a snap, but the ferry will take about an hour to go all the way through all the stops to the other end of Copenhagen, just note that while the metro stop is indoors area with roof cover, the ferry stop isn't (some of the stops later in it's route do have roof cover tho). My trip was very pleasant and in fact I will be returning here in the near future to get to experience some attractions I didn't get to or didn't have time for.
Stayed 4 nights in Apr 2024
Response from Dubraska, Front Desk on 22 Apr 2024
Dear KarlisThank you so much for taking the time to share your experience with us. We're thrilled to hear that you had such a pleasant stay and that you enjoyed exploring the surrounding area.It's wonderful to know that you found our hotel lobby to be a welcoming retreat during less favorable weather, and we're glad you found our umbrella service convenient.We're delighted that you found the nearby M4 Metro line and water ferry to be convenient for exploring Copenhagen. Your detailed description of the transportation options and the area will surely be helpful for future guests.We're thrilled to hear that you plan to return in the near future to experience more of what Copenhagen has to offer. We can't wait to welcome you back and help make your next stay just as enjoyable as the last.Once again, thank you for your glowing review. We look forward to hosting you again soon!

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Daniela on 23 Apr 2024
Dear Nadine,Thank you for your visit and your feedback. We are happy that your stay was good overall.We value your feedback and are committed to providing a better experience for our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations.Kind regards Daniela, Reception Comwell Copenhagen Portside Dolce by Wyndham

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our family vacation. Stayed 3 nights and the location, rooms and comfort were great. The metro is just around the corner and runs every 3 mins takes you into the centre in less than 10 mins. The ferry terminal is also next to the metro so you can travel to Nyhavn every half hour and enjoy the view from the river. The breakfast buffet was great with loads of choice, although like all prices in Denmark it wasn’t cheap! Around £20 per person - so for a family of 5 cost almost £300 during our stay. (May have been cheaper if pre-booked but we didn’t get this option with Expedia) Overall the hotel is more geared towards business people/conferences but don’t let this put you off because the transport in Copenhagen is so easy and efficient it makes Portside a good alternative from the more expensive and smaller hotels in the centre.
Stayed 3 nights in Apr 2024
Response from Magnus on 17 Apr 2024
Dear Richard,Thank you for taking your time to write this thorough review of our hotel and its surroundings.Its great to see that you enjoyed the hotel and how well it is connected with the rest of the city. It is correct that the metro can take you into the city within minutes. If you prefer a more relaxed trip with a view the ferry is a good but slower alternative. The breakfast is DKK 195 per person per day. It is a big continental breakfast buffet with something for everyones liking.We hope to welcome you back soon.Have a great day.Best regardsMagnusFront desk

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Magnus on 18 Apr 2024
Dear Emilia,Thank you for taking your time to review our hotel.We are very proud of the nice score and glad that you enjoyed your stay.Have a great day.Best regardsMagnusFront desk

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Easy access to metro.
Stayed 5 nights in Apr 2024
Response from Merce on 15 Apr 2024
Dear Scott,Thank you for taking the time rating us.It means a lot to us to see that everything was to your liking and that our location added value to your experience at Comwell Portside.Thank you for this time Scott! We hope to welcome you back in the near future and we wish you a lovely day!Best regards,Front DeskComwell Copenhagen Portside Dolce by Wyndham

8/10 Good

Jurgen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Apr 2024
Response from Dubraska, Front Desk on 13 Apr 2024
Dear JurgenThank you for taking the time to leave such a lovely rating.Feel free to contact us if you are ever back in the area!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Dubraska, Front Desk on 11 Apr 2024
Dear BrianThank you for the amazing 5 out of 5 rating.We are pleased to know that you had a good stay and hopefully we'll see you again in the near future.

10/10 Excellent

Daming

Travelled with family
This is a very good hotel. Everything is perfect. Thank you!
Stayed 2 nights in Mar 2024
Response from Sannah on 2 Apr 2024
Dear Daming,Thank you so much for your wonderful review! We are thrilled to hear that you had an enjoyable experience with us and that everything met your expectations. Your kind words are greatly appreciated. We look forward to welcoming you back to our hotel in the near future!Warm regards,Sannah, Front deskComwell Copenhagen Portside

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly, Dubraska on reception was very happy to give all of her best recommendations for our time in Copenhagen, great help
Stayed 3 nights in Mar 2024
Response from Merce on 5 Mar 2024
Dear Adam,Thank you for taking the time rating us and sharing your experience at Portside.We are thrilled to read that everything was to your liking and that my colleague Dubraska added value to your experience with her recommendations. I will make sure to forward your nice comments with her.Thank you for this time Adam, and we hope to welcome you back in the near future!Best regards,Front DeskComwell Copenhagen Portside Dolce by Wyndham

8/10 Good

Regina Erna

Stayed 3 nights in Feb 2024
Response from Dubraska, Front Desk on 29 Feb 2024
Dear ReginaThank you for taking the time to leave a rating.You appear to have had an overall good stay - we hope at least. If you have any specific comments feel free to reach out.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Dubraska, Front Desk on 29 Feb 2024
Dear CarlosWhat a pleasure to have had you stay with us, and thank you for the stellar rating!We hope to see you again in the nearest future.

8/10 Good

david

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Dubraska, Front Desk on 29 Feb 2024
Dear DavidWe had such a pleasure hosting you and truly wish to be able to do so again in the future - hopefully we will see you again if you ever find yourself back in Copenhagen!

10/10 Excellent

Isme

Business traveller
Liked: Property conditions & facilities
Everything is excellent
Stayed 3 nights in Feb 2024
Response from Merce on 25 Feb 2024
Dear Isme,Thank you for giving us your feedback.We are thrilled to read that everything met your expectations and that you have enjoyed your stay overall.Thank you for this time, and we hope to welcome you back in the near future!Best regards,Merce, receptionComwell Copenhagen Portside Dolce by Wyndham

10/10 Excellent

Robert

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stay here many times. No dissappointment.
Stayed 7 nights in Feb 2024
Response from Silas on 24 Feb 2024
Dear Robert,Thank you for your recent stay at our hotel and for leaving us this great rating afterwards.Since our biggest priority is to make all our guest leave satisfied and happy, we are glad to hear that you enjoyed everything during you stay.We look forward to seeing you again soon and wish you an amazing day!Yours sincerely,Silas, Front deskComwell Copenhagen Portside

6/10 Okay

MEHDI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Andreas

Stayed 3 nights in Feb 2024
Response from Dubraska, Front Desk on 24 Feb 2024
Dear AndreasThank you for staying with us and for leaving us such a great rating.Hopefully we will see you again in the future! Do not hesitate to reach out. We will always be ready to welcome you with open arms.

10/10 Excellent

Hanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Dubraska, Front Desk on 24 Feb 2024
Dear HanneThank you for the amazing 10 out of 10!We are pleased to hear that you had an enjoyable stay.

8/10 Good

Giuseppe

Liked: Staff & service, property conditions & facilities
Hotel was clean and staff were friendly. Room amenities were basic though. But would stay again!
Stayed 4 nights in Feb 2024
Response from Sannah on 21 Feb 2024
Dear Giuseppe,Thank you for sharing your expereince after your recent stay.We are delighted to hear that you found our hotel clean and our staff friendly. We apologize if you found the room amenities to be basic. As we are constantly working to improve our guest experience, we appreciate your feedback. We look forward to welcoming you back on your next visit to the area!Yours sincererly,Sannah, Front deskComwell Copenhagen Portside

10/10 Excellent

Melanie

Stayed 3 nights in Feb 2024
Response from Dubraska, Front Desk on 24 Feb 2024
Dear MelanieThank you for the amaszing 10 out of 10 rating!I sincerely hope we will have the pleasure of hosting you again in the future.Please, do not hesitate to give us a call if you are ever in the area.

8/10 Good

Christian

Stayed 3 nights in Feb 2024
Response from Merce on 16 Feb 2024
Dear Christian,Thank you for staying at Portside and for rating us.We are happy to see that almost everything was to your liking and that you had a nice stay with us.If you have any suggestion or addition to your rating, do not hesitate contacting us directly.We hope to welcome you back in the near future!Best regards,Front DeskComwell Copenhagen Portside Dolce by Wyndham

8/10 Good

Alexander

Stayed 6 nights in Feb 2024
Response from Silas on 14 Feb 2024
Kære Alexander, Tak for dit besøg og tak fordi du tog dig tid til at give os en bedømmelse. Vi stræber hele tiden efter at forbedre vores service, og med din mening er vi i stand til at optimere oplevelsen for vores gæster. Vi sætter derfor stor pris på, at du ville dele den med os, og er utrolig glade for du nød dit ophold hos os. Vi sætter pris på din vurdering af os, og vi ser frem til at vi forhåbentlig får muligheden for at byde dig velkommen igen! Tak for denne gang. Med venlig hilsen Silas, Front DeskComwell Copenhagen Portside Dolce by Wyndham

8/10 Good

Carsten Banke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sannah on 13 Feb 2024
Dear Carsten,Thank you for taking the time to rate our establishment. We appreciate your feedback and are glad to see that you had a positive experience overall.Should you have any specific comments or suggestions on how we can improve and potentially earn a higher rating from you in the future, please feel free to share them with us. Your input is invaluable in helping us enhance our services.We look forward to having the opportunity to serve you again soon and provide you with an even better experience.Best regards,Sannah, Front deskComwell Copenhagen Portside

6/10 Okay

Morten Flemming

Stayed 1 night in Jan 2024
Response from Silas on 10 Feb 2024
Dear Morten,Thank you for your recent at our hotel and for leaving us this great rating afterwards.Since our biggest priority is to make all our guest leave satisfied and happy, we are glad to hear that you enjoyed everything during you stay.We look forward to seeing you again soon and wish you an amazing day!Yours sincerely,Silas, Front deskComwell Copenhagen Portside

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Judy on 7 Feb 2024
Dear Steven, Thank you for your visit and thank you for taking the time to rate your stay at Comwell Portside.As one of our biggest priorities are to make our guests leave us happy and with a satisfied smile, therefore, your opinion means a lot to us as we are using it to become better, that being said, we appreciate that you wanted to share your honest opinion with us and that is why we are over the moon seeing that everything has met your expectations. We hope this will not be the last time we welcome you here.We thank you for your stay!Sincerely, Judy, Front Desk

4/10 Poor

Benedikte

Stayed 2 nights in Feb 2024
Response from Judy on 7 Feb 2024
Dear Benedikte, Thank you for your rate and your stay at Comwell Portside. We are always striving to make your stay as special as possible, therefore, we are disappointed seeing that you did not get to enjoy your stay to the fullest, please let us know if their is anything we can do to make that experience better, with that being said please do not hesitate in letting us know what the issue was either by mail or phone call. Thank you for now!Sincerely, Judy, Front Desk

2/10 Terrible

Simone

Stayed 1 night in Jan 2024
Response from Cathy, Front Desk on 2 Feb 2024
Dear Simone,Thank you for sharing your feedback. We're genuinely sorry to hear about your less-than-satisfactory experience at our hotel.We value your input and would appreciate the opportunity to learn more about your specific experience. If you would be willing to share more details, please feel free to reach out to us directly.Once again, we apologize for falling short of your expectations. We are committed to making things right and hope to have the opportunity to regain your trust in the future.Best regards,Comwell Copenhagen Portside Dolce by Wyndham

10/10 Excellent

kasper

Stayed 2 nights in Jan 2024
Response from Cathy, Receptionen on 30 Jan 2024
Kære Kasper,Mange tak for at tage dig tid til at give os en positiv anmeldelse! Vi er glade for at se, at du nød dit ophold hos os.Vi ser frem til at byde dig velkommen igen ved dit næste besøg. Hvis du har specifikke forslag eller præferencer til dit næste ophold, er du velkommen til at dele dem med os. Vi stræber efter at gøre hver gæsteoplevelse enestående, og din feedback hjælper os med at opnå dette.

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2024
Response from Cathrine on 28 Jan 2024
Dear AndrewThank you for the visit and for taking the time to give us your feedback.I am glad to see that you enjoyed your stay here and that all facilities met your expectations.We appreciate you staying here and we look forward to welcome you back again. Best regardsCathrine, Front deskComwell Copenhagen Portside Dolce by Wyndham

10/10 Excellent

James

Stayed 4 nights in Jan 2024
Response from Merce on 25 Jan 2024
Dear James,Thank you for rating us and for choosing Portside.It means a lot to us to see that you have enjoyed your stay overall and that our facilities met your expectations.We hope to welcome you back soon and we wish you a lovely day! Best regards,Front DeskComwell Copenhagen Portside Dolce by Wyndham

10/10 Excellent

Lindsay, Fayetteville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We extended our stay we like it so much here!
Stayed 4 nights in Jan 2024
Response from Merce on 17 Jan 2024
Dear Lindsey,Thank you so much for your feedback.It means a lot to us to see that our facilities were to your liking and that you have enjoyed your stay at Portside. We are delighted that you extended your time with us!Thank you for this time and we hope to welcome you back in the near future!Kind regards,ReceptionComwell Copenhagen Portside Dolce by Wyndham

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Daniela on 18 Jan 2024
Dear Craig,Thank you for your visit and feedback.We are happy to know that you enjoyed your stay with us overall.We hope to welcome you again in the future.Kind regardsDaniela, ReceptionComwell Copenhagen Portside Dolce by Wyndham

6/10 Okay

Susan

Stayed 2 nights in Jan 2024
Response from Judy on 19 Jan 2024
Dear Susan, Thank you for your review and your stay at Comwell Portside. We are always striving to make your stay as special as possible, therefore, we are disappointed seeing that you did not get to enjoy your stay to the fullest, please let us know if their is anything we can do to make that experience better, with that being said please do not hesitate in letting us know what the issue was either by mail or phone call. Thank you for now!Sincerely, Judy, Front Desk

10/10 Excellent

Mechelle

Stayed 2 nights in Jan 2024
Response from Merce on 17 Jan 2024
Dear Mechelle,Thank you so much for your rating.We are thrilled to see that our facilities met your expectations and that you have enjoyed your stay with us overall.Thank you for this time Mechelle, and we hope to welcome you back very soon!Best regards,ReceptionComwell Copenhagen Portside Dolce by Wyndham

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service
The staff were very welcoming and the beds were comfortable
Stayed 2 nights in Dec 2023
Response from Merce on 9 Jan 2024
Dear Lisa,Thank you so much for taking the time giving us a review.We are thrilled to read that you enjoyed your stay with us, especially our rooms and our welcoming staff.However, if there is anything to add to make us improve and get a 5 out of 5 next time, please, do not hesitate contacting us directly.We thank you for this time and we hope to welcome you back shortly!Kind regards,Front DeskComwell Copenhagen Portside Dolce by Wyndham

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Jan 2024
Response from Merce on 9 Jan 2024
Dear Sir or Madam,Thank you for visiting us and rating us.It saddens us to see that our facilities did not suit your expectations.We would love to hear some feedback regarding your stay, so if you want to add anything else to your rating, please, do not hesitate contacting us directly.We hope this is not the last time we welcome you at Portside.Best regards,Front DeskComwell Copenhagen Portside Dolce by Wyndham

10/10 Excellent

Dan

Stayed 1 night in Dec 2023
Response from Sofie on 9 Jan 2024
Kære Dan,Mange tak for besøget og for denne fantastiske rating. Vi er rigtig glade for at se at du har haft så godt et ophold hos os, og vi ser frem til forhåbentligt at kunne byde dig velkommen endnu en gang.Vi ønsker dig en rigtig dejlig dag!De bedste hilsner, Sofie, ReceptionenComwell Copenhagen Portside.

8/10 Good

Martin

Stayed 2 nights in Jan 2024
Response from Sofie on 9 Jan 2024
Kære Martin, Mange tak for dit besøg og din tid til at give os denne fine rating. Vi sætter altid stor pris på feedback så skulle du have nogle kommentarer til os, er du altid velkommen til at kontakte os direkte. Vi er glade for at du nød dit ophold hos os, og vi ser frem til forhåbentligt at kunne byde dig velkommen endnu en gang i den nære fremtid. Hav en rigtig god dag!De bedste hilsner, Sofie, ReceptionenComwell Copenhagen Portside.