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Reviews of Hilton Garden Inn Conway

3 out of 5
Hilton Garden Inn Conway
805 Amity Rd, Conway, AR

Reviews

8.6

Excellent

Rating 10 - Excellent. 280 out of 535 reviews" "
Rating 8 - Good. 156 out of 535 reviews" "
Rating 6 - Okay. 63 out of 535 reviews" "
Rating 4 - Poor. 20 out of 535 reviews" "
Rating 2 - Terrible. 16 out of 535 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ernest

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Tommy, St George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality Facility
Stayed 1 night in Apr 2024

2/10 Terrible

Blake

Stayed 1 night in Apr 2024

8/10 Good

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well the pool was indoor but extremely cold. The laundry room was nice to have available.
Stayed 1 night in Mar 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Staff & service, amenities
Bathroom clearly has a mold problem.
Stayed 1 night in Feb 2024

8/10 Good

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice open lobby area
Stayed 1 night in Feb 2024

10/10 Excellent

George

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Easy check in. Room was very clean and comfortable
Stayed 1 night in Feb 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

James

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area has restaurants in walking distance. Staff are very friendly and helpful.
Stayed 1 night in Dec 2023

8/10 Good

Lydia

Business traveller
Didn’t know i had to request my room to be refreshed….
Stayed 2 nights in Dec 2023

10/10 Excellent

Madison

Stayed 1 night in Nov 2023

4/10 Poor

Sandra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was charged $30 more than the amount I booked for on Expedia. Receptionist did not communicate this with me. Did not give me the total that was being charged or the breakdown of the cost. Said I couldn’t get a receipt with the breakdown until checkout.
Stayed 1 night in Nov 2023

8/10 Good

Giselle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room had a toilet issue and we reported it upon checkout. There was also a problem with a neighboring room where the guest kept slamming their door numerous times. We never saw them but they were very noisy guest.
Stayed 1 night in Oct 2023

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access , courteous front desk staff, clean comfortable room , quiet and nice TV channel lineup. Easy to use thermostat, Will definitely stay there again.!
Stayed 1 night in Oct 2023

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Robin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice commons area, excellent customer service
Great staff and breakfast. Rooms outdated and moldy showers
Stayed 2 nights in Sep 2023

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The place was very nice but I wish it mentioned on the website that the restaurant was closed Sundays. There were options in walking distance so it wasn’t a big deal.
Stayed 1 night in Sep 2023

2/10 Terrible

Nicholas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Dirty
Tv did not work, Hotel was dirty and smelled. Hotel room floor was sticky very unimpressed for a Hilton
Stayed 2 nights in Sep 2023

2/10 Terrible

David, Brentwood

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I didn't stay. I arrived and they did not have a room. I'm very angry with Expedia.
Stayed 1 night in Sep 2023

10/10 Excellent

LaCole

Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in was friendly and quick and the property was clean.
Stayed 1 night in Aug 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt welcome.
Stayed 4 nights in Aug 2023

10/10 Excellent

Kevin

Stayed 2 nights in Aug 2023

6/10 Okay

Daniel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointing
This hotel is our preferred place to stay in Conway; however, the 4th floor hallway carpet needs a thorough cleaning as it’s quite dirty. The real disappointment is the bar. Over the last few years, the bar has been woefully understocked. We stayed on Friday night and I wasn’t able to get the cocktail I ordered because they were out of all the ingredients except the bourbon. We ended up walking across the parking lot to another restaurant for our drinks. Please get your act together! After all, this is a Hilton.
Stayed 1 night in Aug 2023

10/10 Excellent

Rimon

Stayed 1 night in Aug 2023

10/10 Excellent

Lacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

florence

Stayed 1 night in Aug 2023

10/10 Excellent

James, Calverton

Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Dale

Liked: Cleanliness
Body wash container was empty and the bottles are mounted too high. I am a man of average height. I can't imagine how small woman could comfortably use these dispensers.
Stayed 1 night in Jul 2023

10/10 Excellent

Dawed

Stayed 1 night in Jul 2023

4/10 Poor

Chris

Stayed 1 night in Jun 2023

2/10 Terrible

Jett

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and staff was helpful.
Stayed 2 nights in May 2023

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Lauri

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Joe

Stayed 1 night in Apr 2023

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a terrible experience to book. I definitely won’t make that mistake again!
Stayed 1 night in Apr 2023

10/10 Excellent

Brenda

Stayed 1 night in Apr 2023

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last min reservation. Never fails to impress. Love Hilton garden Inn in Conway, AR.
Stayed 1 night in Apr 2023

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Clean and comfortable.
Stayed 1 night in Apr 2023