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Rating 10 - Excellent. 1 out of 3 reviews" "
10 - Excellent
1
Rating 8 - Good. 0 out of 3 reviews" "
8 - Good
0
Rating 6 - Okay. 1 out of 3 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews" "
2 - Terrible
1
8.0/10
Cleanliness
9.4/10
Staff & service
5.0/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Sal
21 May 2024
Liked: Staff & service
My bedroom had dirty cups and cutlery. The breakfast was cold and lacked variety, same every morning.
The staff were nice.
Sal
Stayed 2 nights in May 2024
Response from Room Division Manager on 21 May 2024
Dear Valued Guest,Greetings from Hotel Elite Palace!!!Thank you for your feedback on Expedia. We are very much sorry about your bad experience at our property and service. I ensure you that we will work on it, and make you promise at your next visit you will not find it anymore.I have shared your words with entire team. We look forward to another opportunity to host you with us.Best RegardsHotel Elite Palace