Deluxe Twin Room, 2 Single Beds | Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Reviews of Hotel Elite Palace

2.5 out of 5
Hotel Elite Palace
214, Jhawtala, Comilla, Chittagong Division

Reviews

6.0
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

8.0/10

Cleanliness

9.4/10

Staff & service

5.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sal

Liked: Staff & service
My bedroom had dirty cups and cutlery. The breakfast was cold and lacked variety, same every morning. The staff were nice.
Stayed 2 nights in May 2024
Response from Room Division Manager on 21 May 2024
Dear Valued Guest,Greetings from Hotel Elite Palace!!!Thank you for your feedback on Expedia. We are very much sorry about your bad experience at our property and service. I ensure you that we will work on it, and make you promise at your next visit you will not find it anymore.I have shared your words with entire team. We look forward to another opportunity to host you with us.Best RegardsHotel Elite Palace

10/10 Excellent

SOHAG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Goutam Brahma on 18 Feb 2024
Thank You Very much for your kind replay.RegardsGoutam Brahma

2/10 Terrible

Yuji

Liked: Cleanliness, staff & service
Disliked: Amenities
清掃が行き届いているので綺麗ではありますが、残念な点が目につきます。 ホテルの通りを流れるドブ川の匂いが臭いです。蚊が部屋中にいます。ホットシャワーが出ない、スマートTVはネット接続がされていないのか何も見れず、評判の良いと言うレストランの朝食の品数の少なさ、夜も利用しましたがさほど美味しくありませんでした。 ただ、混んでいるので現地の方には評判が良いのかもしれません。 店が混んできたら、もう食べ終わった?席を空けるよう催促をされたのも残念でした。 同じ値段の他のホテルの方が快適でした…
Stayed 2 nights in Aug 2023