Terrace/patio

Reviews of SpringHill Suites by Marriott Columbus Dublin

2.5 out of 5
SpringHill Suites by Marriott Columbus Dublin
4475 BRIDGE PARK AVENUE, Dublin, OH

Reviews

9.6

Exceptional

Rating 10 - Excellent. 251 out of 304 reviews" "
Rating 8 - Good. 38 out of 304 reviews" "
Rating 6 - Okay. 8 out of 304 reviews" "
Rating 4 - Poor. 4 out of 304 reviews" "
Rating 2 - Terrible. 3 out of 304 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, will stay again.
Stayed 3 nights in May 2024
Response from Lydia on 25 May 2024
Hi Sean! Thank you for providing us with feedback on your experience. I am so happy to hear how excellent your stay was. We look forward to your next visit.

10/10 Excellent

Stephanie

Stayed 1 night in Apr 2024
Response from Lydia on 25 May 2024
Hello Stephanie! Thank you for providing us with a review on your recent stay. I'm excited to see how it was excellent. We look forward to seeing you on your next visit to Dublin!

10/10 Excellent

Mark, Zanesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area of Dublin is great and the property is in the middle of it and convenient.
Stayed 2 nights in Apr 2024
Response from Lydia on 13 Apr 2024
Good evening, Mark! Thank you for providing us with feedback on your recent experience. I am excited to hear how you enjoyed your stay with our great location and the convenience it brings to your travels in Dublin! We look forward to hosting to you again soon!

10/10 Excellent

Colleen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the extra space in the room
Stayed 1 night in Apr 2024
Response from Lydia on 13 Apr 2024
Good evening, Colleen! Thank you for taking the time to give us some feedback on your recent experience. I am glad to hear how you enjoyed your stay with our spacious rooms! I look forward to your next visit!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 1 night in Mar 2024
Response from Lydia on 22 Mar 2024
Good evening Deborah! I want to thank you for taking the time to provide us feedback on your experience. We work hard to provide excellence and I am so proud it shined. I look forward to seeing you hear again soon!

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Major construction directly beside hotel. Had to checkout early due to electric being turned off because of construction next door. Beds are not the comfy, bathroom sink was tiny.
Stayed 1 night in Feb 2024
Response from Lydia on 7 Mar 2024
Good Evening Matthew! Thank you for taking the time to provide us with feedback. I am so sorry to hear how your stay was less than exceptional. I do hope that next time you're in the area, you decide to give us a second chance to give you the excellent stay that you deserve!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, great staff!! We will be back!
Stayed 1 night in Feb 2024
Response from Lydia on 7 Mar 2024
Good Evening Thomas! Thank you for taking the time out of your busy day to provide us with feedback. I am so excited to hear how you enjoyed your stay with our great location and team! We are looking forward to your next visit!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Amazing stay! Great breakfast options and in a cute area near Columbus.
Stayed 4 nights in Jan 2024
Response from Lydia on 2 Feb 2024
I wanted to thank you for taking the time to give us a review about your recent experience. I am thrilled to hear about how your stay was amazing with our great location and our cute Bridge Park location. We are looking forward to your next visit with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lydia on 2 Feb 2024
Thank you for taking the time out of your busy day to provide us with feedback on your recent experience. I am so excited to see that you enjoyed your stay. We work hard to provide excellence and I'm proud our efforts shined during your experience. We look forward to your next visit!

10/10 Excellent

Ravi, Miami

Stayed 1 night in Jan 2024
Response from Lydia on 2 Feb 2024
Thank you for taking the time to provide us with feedback on your recent experience. I am so excited to see that you enjoyed your stay. We work hard to provide excellence and I'm proud our efforts shined during your experience. We look forward to your next visit!

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Be a little friendlier
Parking could have been a bit better but understand there’s construction going on. Front desk wasn’t the friendliest. We had 2 families not show so went to the front desk that they weren’t coming and they could reissue their rooms if it was needed, and you we were met with “we aren’t that full and you’re being charged for the rooms anyways”. We weren’t asking for a refund, we were trying to be nice and inform them, just felt kind of rude on their part.
Stayed 1 night in Jan 2024
Response from Lydia on 2 Feb 2024
Good Evening Christina,I want to thank you for taking the time out of your busy day to provide us with feedback on your experience. I am so sorry to see that your experience was less than exceptional. Your feedback has been shared with our team, to guarantee this was an isolated event. I do hope that next time you're in the area, you decide to give us with a second chance to provide you with the excellent stay that you deserve as a very valued guest!

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, spacious rooms with the added bonus of courteous service!
Stayed 2 nights in Dec 2023
Response from Lydia on 2 Feb 2024
Good Evening Beth,I want to thank you for taking the time to provide us with feedback on your recent experience. I am ecstatic to hear how you enjoyed your stay with our cleanliness, our quiet atmosphere, our spacious room, and our courteous team! We all work very hard to provide excellence and I am so proud this shined during your stay. We are looking forward to your next visit!

10/10 Excellent

Renee, Christ Church

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel and Location! One minor comment- breakfast options were the same every day, but I would definitely stay again and recommend this property! The location is fantastic and the rooms are new, modern and immaculate!
Stayed 6 nights in Dec 2023
Response from Lydia on 29 Dec 2023
Good evening, Renee! Thank you for taking the time to provide us with feedback on your recent stay. I am so excited to hear about how you enjoyed your stay with our great location and our beautiful property! Your feedback about switching breakfast options every day, was shared with our leadership team, in hope we can improve our guest experience! We work hard to provide excellence and I am very proud our efforts shined during your experience. I look forward to your next visit with us!

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, good continental breakfast, walking distance to lots of restaurants.
Stayed 2 nights in Dec 2023
Response from Lydia on 29 Dec 2023
Good evening, Ryan! Thank you for taking the time to provide us with feedback on your recent stay. I am so excited to hear about how you enjoyed your stay with our great location, our cleanliness and our good breakfast! We work hard to provide excellence and I am very proud our efforts shined during your experience. I look forward to your next visit with us!

10/10 Excellent

Rocky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Lydia on 10 Dec 2023
Good Evening Rocky. Thank you for taking the time to provide us with feedback on your recent stay. I am so excited to see that you enjoyed your stay! We work hard to provide excellence and I'm proud our efforts shined during your experience. I look forward to your next visit with us!

10/10 Excellent

matthew

Stayed 1 night in Nov 2023
Response from Lydia on 10 Dec 2023
Good Evening Matthew. Thank you for taking the time to provide us with feedback on your recent stay. I am so excited to see that you enjoyed your stay! We work hard to provide excellence and I'm proud our efforts shined during your experience. I look forward to your next visit with us!

8/10 Good

Toby

Stayed 1 night in Nov 2023
Response from Lydia on 5 Dec 2023
Good Evening Toby,I wanted to reach out to you to thank you for taking the time to provide us with feedback on your recent stay. I am so excited to see that you enjoyed your stay! We work hard to provide excellence and I'm proud our efforts shined during your experience. I look forward to your next visit with us!

10/10 Excellent

Corey

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice location
Stayed 1 night in Nov 2023
Response from Lydia on 5 Dec 2023
Good Evening Toby,I wanted to reach out to you to thank you for taking the time to provide us with feedback on your recent stay. I am so excited to hear that you enjoyed your stay with our nice location! We work hard to provide excellence and I'm proud our efforts shined during your experience. I look forward to your next visit with us!

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lydia on 5 Dec 2023
Good Evening Jill,I wanted to reach out to you to thank you for taking the time to provide us with feedback on your recent stay. I am so excited to see that you enjoyed your stay! We work hard to provide excellence and I'm proud our efforts shined during your experience. I look forward to your next visit with us!

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dublin is a great town, this hotel is in a great location and is perfect for a stop over. The hotel is newer, staff is very friendly and the rooms are spacious and comfortable. Only complaint I would have is the new construction going on across the street.
Stayed 1 night in Oct 2023
Response from Lydia on 5 Dec 2023
Good Evening Barbara,I wanted to reach out to you to thank you for taking the time to provide us with feedback on your recent stay. I am so excited to hear about how you enjoyed your stay with our great location, our new modern property, our spacious rooms, and our friendly staff! We work hard to provide excellence and I am very proud our efforts shined during your experience. I am looking forward to your next visit with us!

10/10 Excellent

Alyxandra M

Stayed 1 night in Oct 2023
Response from Lydia on 5 Dec 2023
Good Evening Toby,I wanted to reach out to you to thank you for taking the time to provide us with feedback on your recent stay. I am so excited to see that you enjoyed your stay! We work hard to provide excellence and I'm proud our efforts shined during your experience. I look forward to your next visit with us!

10/10 Excellent

Michele

Stayed 1 night in Oct 2023
Response from Lydia on 5 Dec 2023
Good Evening Michele,I wanted to reach out to you to thank you for taking the time to provide us with feedback on your recent stay. I am so excited to see that you enjoyed your stay! We work hard to provide excellence and I'm proud our efforts shined during your experience. I look forward to your next visit with us!

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Oct 2023
Response from Lydia on 5 Dec 2023
Good Evening Felipe,I wanted to reach out to you to thank you for taking the time to provide us with feedback on your recent stay. I am so excited to see that you loved your stay! We work hard to provide excellence and I'm proud our efforts shined during your experience. I look forward to your next visit with us!

10/10 Excellent

Carl

Stayed 2 nights in Oct 2023
Response from Lydia on 5 Dec 2023
Good Evening Carl,I wanted to reach out to you to thank you for taking the time to provide us with feedback on your recent stay. I am so excited to see that you enjoyed your stay! We work hard to provide excellence and I'm proud our efforts shined during your experience. I look forward to your next visit with us!

8/10 Good

Loren

Stayed 1 night in Sep 2023
Response from Lydia on 5 Dec 2023
Good Evening Loren,I wanted to reach out to you to thank you for taking the time to provide us with feedback on your recent stay. I am so excited to see that you enjoyed your stay! We work hard to provide excellence and I'm proud our efforts shined during your experience. I look forward to your next visit with us!

10/10 Excellent

Bryant

Liked: Cleanliness
Stayed 1 night in Sep 2023

4/10 Poor

Christine

Stayed 1 night in Sep 2023

10/10 Excellent

DON

Stayed 1 night in Aug 2023
Response from Lydia on 5 Dec 2023
Good Evening Don,I wanted to reach out to you to thank you for taking the time to provide us with feedback on your recent stay. I am so excited to see that you enjoyed your stay! We work hard to provide excellence and I'm proud our efforts shined during your experience. I look forward to your next visit with us!

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A small piece of paradise in the middle of Ohio
We like the setup of the SpringHill Suites rooms. The rooms are clean and well designed. The only negative is the “barn door” to the bathroom. It wasn’t aligned correctly and difficult to close. Also, and this is true for all hotels, the 2 USB ports between the bends were destroyed and unusable. This particular SpringHill Suites in Dublin Ohio is in the middle of a construction zone so there can be some noise. However, that little piece of Dublin in great with many restaurant at walking distance and the area is very pretty.
Stayed 2 nights in Aug 2023

10/10 Excellent

Duane

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
All new, very nice hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!
Nice location, just park and walk to many resturants
Stayed 2 nights in Jul 2023

10/10 Excellent

Vicente

Stayed 1 night in Jul 2023

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Jul 2023

10/10 Excellent

CRYSTAL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel!
Beautiful facility, very clean and convenient.
Stayed 2 nights in Jul 2023

10/10 Excellent

prashast

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great city, amazing hotel
Stayed 2 nights in Jul 2023

10/10 Excellent

prashast

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great city, great location, amazing hotel
Stayed 1 night in Jul 2023

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Carole D

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to and convenient to a lot of attractions
Stayed 1 night in Jul 2023

8/10 Good

valerie

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great, but a few little issues
We had a great stay. The room was clean, and the staff was great. However, all the USB ports in the room did not work. Our pillows were very flimsy. And the glass door in the bathroom lit up the entire room when you went in there to use the restroom in the middle of the night, waking up everyone else in the room.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location! Friendly Staff!
This hotel is centrally located in Bridge Park. So many great activities and restaurants in walkable distance. Staff was very friendly and helpful. Was able to accommodate my last-minute request of adjoining rooms.
Stayed 3 nights in Jul 2023

10/10 Excellent

Felica

Stayed 1 night in Jul 2023

10/10 Excellent

Edward

Stayed 1 night in Jun 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with nice accommodations.
Stayed 1 night in Jul 2023

10/10 Excellent

Georgene, WOOSTER

Stayed 1 night in Jun 2023

10/10 Excellent

Toshimasa

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff, from the front desk to custodial staff. The room was spacious, clean, and free of noise.
Stayed 1 night in Jun 2023

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable. Breakfast was good also
Stayed 1 night in May 2023