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Reviews of Motel 6 Columbus, GA - Downtown

2 out of 5
Motel 6 Columbus, GA - Downtown
1325 Veterans Pkwy, Columbus, GA

Reviews

6.2
Rating 10 - Excellent. 172 out of 843 reviews" "
Rating 8 - Good. 204 out of 843 reviews" "
Rating 6 - Okay. 153 out of 843 reviews" "
Rating 4 - Poor. 104 out of 843 reviews" "
Rating 2 - Terrible. 210 out of 843 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was satisfying
Stayed 1 night in May 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
It's was okay
Stayed 1 night in May 2024

4/10 Poor

Mark

Stayed 1 night in Apr 2024

6/10 Okay

Latisha

Travelled with family and small children
Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 3 May 2024
Hi Latisha, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Susanne, Marinette

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are making nice improvements to the hotel. Everything was was good!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi Susanne, Thanks for your review, we really appreciate the support.Natalie #Team6

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the school and had plenty of food choices.
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

4/10 Poor

April

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
March 2024, stayed with family. The best parts of our stay was the staff and pets stay free. Everyone we had contact with was accommodating and friendly. There were a lot of negatives...the property while dated is in need of some cosmetic improvements. However, this can be overlooked. The property would benefit a great deal if the motel would increase their cleanliness, as the room was not the cleanest room I've stayed in. There were places on the walls of the bathroom, as well the microwave and drawers in the kitchenette needed attention, as they had food particles from previous guest that had not been cleaned. The inside of main room door looked as if it had been leaking recently. There are no hair dryers in the rooms. The bed sheets and towels were clean at least. The parking lot is extremely nasty and could use daily attention, as there was trash everywhere, including empty beerbottles laying around. There were also a few cars parked in the parking lot that appeared to have been abandoned some time ago, as the were covered in dust and had flat tires. The worst part of the stay, there were no towels available on a sunday morning before our check out. We were told Saturday night that the cleaning staff would not be in until 10 AM the next morning. When we attempted to obtain more towels at 10 AM, we were again told no towels were available. Personally this was extremely upsetting to me and my family. Considering all this Motel 6 will be on my family's Do Not St
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 18 Apr 2024
Hi April,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

8/10 Good

Wesley

Ok
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Wesley,Thank you for positively rating your stay!!Maz K.#Team6

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

4/10 Poor

Victoria

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing like the description. It was nasty and outdated and felt unsafe.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 3 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Michael, Fairfax

Stayed 1 night in Mar 2024

6/10 Okay

Jewel

Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 14 Mar 2024
Hi JewelThanks for your review, we really appreciate the support. Lilith#Team6

10/10 Excellent

Latisha

Travelled with group
Liked: Cleanliness, staff & service, amenities
The halls were a little dirty but the room was beautiful and very clean. The hotel is under renovation and coming along nicely
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Ralph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Ralph,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Pracilla

Stayed 4 nights in Feb 2024

10/10 Excellent

Reese

Nice
It was good.. okay
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 14 Feb 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Chase

We ended up leaving after the first night! It was dirty, they don’t look like they clean and you can hear other guests in their rooms. It was terrible! Never again.
Stayed 4 nights in Jan 2024
Response from Nancy Y. on 14 Feb 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

Verified traveller

Liked: Staff & service
Convenient to Hospital
Motel is conveniently located to hospital. There are no amenities and only small bars of soap, so bring your own toiletries. The bed was comfortable. Floors in room were not very clean, but bathroom was. Parking was a challenge until I found the back parking lot.
Stayed 3 nights in Jan 2024
Response from Nancy Y. on 14 Feb 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Shavique

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Peaches

Stayed 1 night in Jan 2024

10/10 Excellent

Elaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday getaway
It was amazing. Just nice to get away for my birthday & some alone time with my man..
Stayed 2 nights in Dec 2023
Response from Nancy Y. on 21 Dec 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Elisahbeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there were fastfood options within walking distance, the customer service was amazing. Only downside the room smelt like stale smoke and there were even ashes by the bathtub.
Stayed 5 nights in Nov 2023
Response from Nancy Y. on 5 Dec 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Serena

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
all in all was a good stay for what we needed.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 29 Nov 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Talbot

Stayed 3 nights in Nov 2023

6/10 Okay

tracie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Brenda

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice, the property was nice
Stayed 2 nights in Oct 2023
Response from Nancy Y. on 7 Nov 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

DESIRAE

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Get what you pay for
First off the area is sketchy! If you grew up in the hood you can tolerate this. No one bothered us it’s just NOT as the pictures show! Out dated and seems like a drug spot or prostitution area. People look homeless roaming around in and out the lobby. Just very suspect. Again if you can overlook all this no one bothers you and you shower and sleep and leave! I wouldn’t go back. I rather pay for a better more comfortable stay.
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi Desirae,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Aleca

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disturbing
Customer service was very unprofessional, who where’s a hoodie to service and welcome guest, not friendly at all, rooms online was misleading, the faucet in the shower was broke and no hot water, and to top it off we had to return our dirty towels in order to get clean towels, bed very uncomfortable I thought I was sleeping on the floor. Very Very disappointed. Won’t ever stay at motel 6 again, and I’m from out of town.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi Aleca,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 Terrible

Sean

Cold showers.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Sean,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Bennie

Disliked: Amenities, property conditions & facilities
The hotel is very dated. need to be remodeled and updated. the room overall was satisfactorily clean, but need updated flooring, bedding. there was dust in the corners. And the entrance to the room was from the outside (this is a very negative for me). The noise from the street traffic was very loud. Overall, an average, to less than average stay. I would most likely select a different hotel on my next visit.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Bennie,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Nathan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good luck👎
The 1st room they gave us had empty pizza boxes, unmade beds, and a cigarillo wrapper on the floor. Myself and the 2 others I was with were very unimpressed with the cleanliness and had a hard time feeling comfortable while in the room. I also stumbled upon one of the desk staff members getting into a verbal altercation with another guest. Quite entertaining.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 17 Oct 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Marvin

Stayed 2 nights in Sep 2023

8/10 Good

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Carlton

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Faraji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 27 Sept 2023
Hi Brenda,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Good

Nina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

SARA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick getaway.
The day after we arrived we needed to book a second room for two other family members and even though the hotel was completely booked Clerk was able to find a room not very far from ours. Very thankful.
Stayed 3 nights in Aug 2023
Response from Brand Experience Team on 13 Sept 2023
Hi Traveler,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

6/10 Okay

Tonya

Travelled with partner
Disliked: Property conditions & facilities
Bad parking
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on 13 Sept 2023
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 29 Aug 2023
Hi Charlene,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Jules

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2023

2/10 Terrible

Cathy

Stayed 3 nights in Jul 2023

2/10 Terrible

michael

Stayed 2 nights in Jul 2023

8/10 Good

Brenda

Stayed 5 nights in Jul 2023

8/10 Good

DAVID

Travelled with partner
Liked: Staff & service, property conditions & facilities
The rooms are remodeled for the most part. The bed did have s couple hairs in the sheets. But the room otherwise was clean. We just ened up sleep on top of the blankets. Very clean bathroom.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 27 Jun 2023
Hi David,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Maari

Stayed 3 nights in Jun 2023

10/10 Excellent

Tom

Stayed 1 night in Jun 2023