Exterior

Reviews of Budgetel Inn & Suites

2.5 out of 5
Budgetel Inn & Suites
4320 Groves Rd, Columbus, OH

Reviews

5.4
Rating 10 - Excellent. 14 out of 105 reviews" "
Rating 8 - Good. 14 out of 105 reviews" "
Rating 6 - Okay. 29 out of 105 reviews" "
Rating 4 - Poor. 18 out of 105 reviews" "
Rating 2 - Terrible. 30 out of 105 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service
Cozy room. Loved the layout of all the rooms. Tucked away in a spot where you’d never know it was there if you weren’t looking. Girl at the front desk was nice and cute af. I’d stay there again for sure
Stayed 1 night in Dec 2023

10/10 Excellent

Kelani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Ok
Get what we paid for, check in was at 4pm which is unusual, majority of hotel/motels check in is at 3pm
Stayed 1 night in Nov 2023

4/10 Poor

Michael

Travelled with group
Disliked: Staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Chezrae

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet going in and out had a extra charge when I got there (deposit) don't get my deposit until 2 to 4 business days smh
Stayed 4 nights in Oct 2023

6/10 Okay

mike

Stayed 3 nights in Jun 2023

2/10 Terrible

Cheryl

Travelled with group
Disliked: Property conditions & facilities
My reservations were canceled and i wasn't notified. I found out after driving 6 hours. My door lock didn't work. The dead bolt barely kept the door closed. The other room had no electrical covers on the outlets. Neither room was safe at all. Do not recommend.
Stayed 1 night in May 2023

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRRIBLE DONT STAY HERE
Stayed 1 night in Apr 2023

2/10 Terrible

Sheenique

Stayed 3 nights in Nov 2022
Response from bob on 30 Nov 2022
what wrong hotel canceled your booking fee of charge if you reseved room with hotel.com its not our hand you have to go hotel.com sorry for every thing see u again

6/10 Okay

Sheenique

Travelled with family and small children, Travelled with partner
Disliked: Staff & service
More supplies in room
Stayed 2 nights in Oct 2022
Response from bob on 30 Nov 2022
what supply r u talking about sorry for late response

2/10 Terrible

Regina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facet in the tub was coming out of the wall there was bed bugs and bed bug dropping on the mattress and bed linens. The property remind me of driving through the projects in a bad part of town. The own was not very nice when we explain ti him about the bathroom and wanted a room change. I will never stay there again i don't care how cheap the hotel maybe on Travelocity!!!
Stayed 2 nights in Sep 2022

8/10 Good

cy

Stayed 2 nights in Jul 2022

6/10 Okay

Mary

Business traveller
Disliked: Staff & service, property conditions & facilities
The advertisement said breakfast was included There was no breakfast provided
Stayed 1 night in Jul 2022
Response from bob on 19 Jul 2022
sorry for no breakfast see u again

10/10 Excellent

Egypt Kulture

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quit place. Me and my family was comfortable. the staff was nice.
Stayed 1 night in Jun 2022
Response from bob on 9 Jul 2022
thank you see u again

4/10 Poor

Tom

Travelled with family
Disliked: Cleanliness, amenities
No safety latch on door, was missing/broken off Not a box of kleenex in the room Noise from next door renters continued from 12 midnight until 6 AM Check in staff coundn't communicate in English at 3 PM Found part of a condum wrapper on floor next to the bed
Stayed 1 night in Jun 2022
Response from bob on 9 Jun 2022
sorry for that you soud complint to manager in the morning see u again thank you for your feed back

2/10 Terrible

Michael

Stayed 1 night in Jun 2022
Response from bob on 4 Jun 2022
what date you stay here and room no what is the problem

6/10 Okay

Verified traveller

Travelled with family
My stay was ok. The room could use another trash can otherwise ok
Stayed 2 nights in May 2022
Response from bob on 9 Jul 2022
thank you sorry for that no trash can

4/10 Poor

Rodney

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from bob on 17 May 2022
thank you stay with us see u soon

8/10 Good

Laurie, Nokesville

Business traveller
Liked: Cleanliness, staff & service
The bed was good. It was cheap. Bad part of town.
Stayed 2 nights in Mar 2022
Response from bob on 8 Apr 2022
thank you for positive feedback see u again

6/10 Okay

Rene

Stayed 1 night in Nov 2021

4/10 Poor

Steve

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It was just ugly.
Stayed 1 night in Nov 2021

4/10 Poor

Annikia

Disliked: Amenities
They
Stayed 1 night in Oct 2021

2/10 Terrible

Kelly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash. I want my money back!!!
Stayed 1 night in Oct 2021
Response from bob on 26 Oct 2021
what room you stay what is your name what wrong in the room what is mean trash

10/10 Excellent

Krista

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Room 122 was off the hook! I try to keep all my hotels inexpensive and of course Motel 6 is like the worst case scenario. Doesn't matter what state or city you're in, Motel 6 sucks so my comparison is not to a Marriott but a Motel 6 and this place might as well have been compared to a Marriott. I scoured my room looking for something wrong, and I couldn't find anything. My sheets were impeccably clean, and I could tell that they had were folded so that told me they were fresh! Need a hot shower? I must have had a hot water heater right on the other side of the wall. Within a minute my water was hot in the shower. Absolutely the best hotel I have ever been in my entire life.. I had a microwave, I had a refrigerator, the AC unit was new. I wish I could have stayed longer but it's definitely something on my list that I will come back to. Oh! And look how close I got to park to my door. I don’t like being upstairs because I have things in my vehicle that I need to maintain.
Stayed 1 night in Sep 2021
Response from bob on 10 Oct 2021
thank you see u again and sorry for late responding

4/10 Poor

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
The door to the room looked like it had been broken into at one point and not fixed properly. The couch and office chair where completely stained. The area is run down not much around
Stayed 1 night in Aug 2021
Response from bob on 10 Oct 2021
sorry and see u again and sorry for late responding

6/10 Okay

Debbie

Liked: Staff & service
Meh😐
I thought it to be over priced. For have nearly 0 amenities. No coffee in the room, no phone charger. No shampoo or conditioner, no hair dryer. 4:00 check in and a firm 11:00 check out.I have been on the road for a month. This place was not horrible. But, minimal in every way, except price. I stayed 3 nights. The 1st night there was a music festival in town. Nothing else available. After that, I stayed and paid to much, too keep from packing up.to move into another hotel. Surface clean, carpet and headboard, disgusting.
Stayed 2 nights in Jul 2021
Response from bob on 15 Aug 2021
sorry for everything and sorry for late reply thank you stay with us see u again

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are quiet and clean except for the ants.
Stayed 1 night in Jun 2021

10/10 Excellent

Michelle, Ohio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how friendly the owners where i came here under bad terms from another hotel they made my stay pleasent
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A disappointment!!!
got there and the lasy was nice but the place did not. finally got to my room and there was cig burns everywhere, the bed was very gross and stains all over the sheets, no towels, sink didn’t work, only running water was out of the toilet(No Running shower or sink water). In the morning, checkout time is 11am which is nice but I got a call at 1030 and the guy told me I needed to checkout now. I kept telling him I had 30 min still. He was not pleased... as I was checking out, the guy was very rude and just overall our stay here was horrible to say the least.
Stayed 1 night in Sep 2020

4/10 Poor

Martha

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not a pleasant stay!
There were no trashcans in the room, no shampoo, no tissues and very little soap. The spacing was very tight between the bed and the bureau with the tv. The air conditioning had not been turned on and since it was in the high 90's outside, it took quite awhile to cool off the room to make it bearable to sleep in.
Stayed 1 night in Jul 2020

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & comfy
The furniture was dated but it was clean and comfortable. Could have used a bedside table on each side of the bed and lamps. Otherwise very comfortable
Stayed 1 night in May 2020

2/10 Terrible

Verified traveller

Stayed 1 night in May 2020

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
I didn’t like that I was next to units being remodeled but other than that I’d stay there again have in the past and will again ...close to everything
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most nasty motel I’ve ever been to in my life room was Disgusting Hotel manager was rude Bathroom had not been cleaned Drug infested Not a safe place
Stayed 1 night in Feb 2020

10/10 Excellent

MELODY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great motel..
Good experience...Sleep good.Nice staff.
Stayed 1 night in Dec 2019
Response from bob patel on 3 Feb 2020
Thank you for your feedback. We are glad that you have enjoyed your stay with us and hope to see you soon.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The location was convenient The neighbors were loud The staff wasn't friendly
Stayed 1 night in Nov 2019

4/10 Poor

Norma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Bugs, blood stains on sheets, filthy dirty. No refrigerator as advertised. When asked to bring one I was told no , wait until morning.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Heidi

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

Danielle

Disliked: Cleanliness, property conditions & facilities
It is what it is
Ths hotel has always been a ran down hotel. Just needed somewhere to get away only hotel in Columbus. The box sprin so nasty n dirty. The sheets n cover had burn holes n them. The bathroom floor was sinking inm the tikes was broken only provided 2 wash clothes 2 towel.
Stayed 1 night in Aug 2019

8/10 Good

Kaia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, clean stay!
We got in super late and left super early but the room was clean! We didn’t have any issues so we didn’t have to deal with the front desk people a ton, however overall smooth experience!
Stayed 1 night in Jul 2019

6/10 Okay

Lakeesha

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Disliked: Amenities
When we got to the hotel they did not have our Expedia check-in at all. Thank god they had a room available otherwise I don’t know if we would have had a place to stay. I gave the guy our confirmation number and he still said he had nothing for us. The hotel was kind of dirty and in the Morning someone was listening to music so loudly.
Stayed 1 night in Jul 2019

6/10 Okay

Dustin

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room not worth the price! Fridge and microwave did not work, was told someone would come look at it. No one ever did. Couldn't even get clean towels. How do you run out of towels?!?! Cig burn holes in the sheets. Staff is slow and rude. Will never stay here again!
Stayed 2 nights in May 2019

2/10 Terrible

Olivia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever!!!!
This was the worst hotel ever!! Bed bugs bad!! Bites all over! The room was disgustingly dirty. The staff was rude and didn't want to give us toliet paper or towels and the air conditioning didn't work! It was the worst experience I have ever had at a hotel!! It's in the ghetto so there were prostitutes and dealers outside all hours of the night being loud!! Walls had some mystery liquid running down the walls!!
Stayed 2 nights in May 2019
Response from bob patel on 21 May 2019
sorry