2 restaurants, Spanish cuisine

Reviews of AC Hotel by Marriott Columbus Dublin

3.5 out of 5
AC Hotel by Marriott Columbus Dublin
6540 Riverside Drive, Dublin, OH

Reviews

9.4

Exceptional

Rating 10 - Excellent. 361 out of 472 reviews" "
Rating 8 - Good. 70 out of 472 reviews" "
Rating 6 - Okay. 20 out of 472 reviews" "
Rating 4 - Poor. 7 out of 472 reviews" "
Rating 2 - Terrible. 14 out of 472 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janeen, Hilton Head

Stayed 1 night in May 2024
Response from Michele on 9 May 2024
Dear Janeen,We wanted to express our gratitude for your perfect 5-star review. Your feedback means a lot to us and fuels our commitment to providing exceptional service!Michele

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Mar 2024
Response from Michele on 9 May 2024
Dear Craig, We wanted to express our gratitude for your perfect 5-star review. Your feedback means a lot to us and fuels our commitment to providing exceptional service!Michele

10/10 Excellent

Janeen, Hilton Head

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Michele on 9 May 2024
Dear Janeen,We wanted to express our gratitude for your perfect 5-star review. Your feedback means a lot to us and fuels our commitment to providing exceptional service!Thank you,Michele

10/10 Excellent

Elkouass

Stayed 1 night in Apr 2024
Response from Michele on 9 May 2024
Dear Elkouass,We wanted to express our gratitude for your perfect 5-star review. Your feedback means a lot to us and fuels our commitment to providing exceptional service!Thank you,Michele

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from MIchele on 9 May 2024
Dear Brian,We wanted to express our gratitude for your perfect 5-star review. Your feedback means a lot to us and fuels our commitment to providing exceptional service!Thank you,Michele

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Michele on 9 May 2024
Dear Zachary,We wanted to express our gratitude for your perfect 5-star review. Your feedback means a lot to us and fuels our commitment to providing exceptional service!Thank you,Michele

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michele AFOM on 3 Apr 2024
Dear Lindsey,"Thank you very much for your 5 out of 5 rating! We are thrilled to hear that you had a great experience with us. Your support is truly appreciated."Thank you,Michele ChapmanAssistant Front Office Manager

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great as well was location. I'll would rent a room there again.
Stayed 1 night in Mar 2024
Response from Michele Chapman on 30 Mar 2024
Dear Jeffrey,We are thrilled that we provided great service to you and that you will stay with us again the next time you are in our area.We appreciate you taking the time out to give us such a positive review.

6/10 Okay

Elkouass

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Michele AFOM on 3 Apr 2024
Dear Elkouass,Thank you for your feedback and rating. We appreciate your input and strive to improve. If you have specific suggestions, please reach out to us. Your feedback is valuable to us. Thank you.Michele ChapmanAssistant Front Office Manager

10/10 Excellent

Jordan

Stayed 2 nights in Feb 2024
Response from Michele AFOM on 3 Apr 2024
Dear Jordan, Thank you very much for your 10-star rating! We are thrilled to hear that you had a great experience with us. Your support is truly appreciated.Sincerely,Michele ChapmanAssistant Front Office Manager

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Michele AFOM on 3 Apr 2024
Sear Timothy, Thank you for your feedback and rating. We appreciate your input and strive to improve. If you have specific suggestions, please reach out to us. Your feedback is valuable to us. Thank you.Michele ChapmanAssistant Front Office Manager

10/10 Excellent

Sue, Englewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything in Dublin, Ohio. Also, comped us breakfast for my husband's 60th birthday. Amazing hotel snd customer service.
Stayed 1 night in Jan 2024

6/10 Okay

Nicole

Business traveller
Liked: Cleanliness, property conditions & facilities
I felt that the price of the room was high for wh
I felt that the price of the room was high for what was provided. For example very limited TV stations and the expectation that I should use my personal streaming subscriptions( which I do not have) to watch TV. the room was freezing cold and hard to get warmed up because of the high ceilings. I could hear someones phone buzzing in a surrounding room all night long.
Stayed 1 night in Jan 2024
Response from Michele AFOM on 30 Mar 2024
Dear Nicole,Thank you for sharing your feedback about your recent stay with us. We value your insights and want to assure you that we take your comments seriously as we strive to create a comfortable experience for all our guests.We apologize for any inconvenience you experienced due to the limited TV stations and the expectation to use personal streaming subscriptions. Your feedback helps us understand where we can improve, and we will assess the TV channel selection to provide a more diverse viewing experience for our guests who may not have personal subscriptions.We are sorry to hear that you found the room cold and had difficulty warming it up due to the high ceilings. Our team will look into ways to improve the heating in the rooms to ensure a cozy environment for all our guests, especially during colder months.Regarding the noise from a neighboring room, we regret any disturbance this may have caused to your stay. We will address this with our staff to ensure that noise levels are kept at a minimum to enhance the overall guest experience.Your comments are invaluable to us, and we appreciate the opportunity to learn and grow from your feedback. We hope to welcome you back in the future and provide you with an improved and more enjoyable stay.Thank you for sharing your concerns with us.Warm regards,Michele

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location. gorgeous hotel.
Stayed 2 nights in Jan 2024
Response from LJA on 29 Mar 2024
Dear Whitney,Thank you so much for your kind words and for taking the time to leave such a wonderful review of our hotel. We are delighted to hear that you found our location amazing and our hotel gorgeous.It is always our goal to provide a comfortable and pleasant experience for all our guests, and we are thrilled to know that we were able to meet your expectations.We truly appreciate your feedback and we hope to have the opportunity to welcome you back again in the future. If there is anything else we can do to make your next stay even more memorable, please do not hesitate to let us know.Thank you once again for choosing to stay with us and for sharing your positive experience.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Corey

Stayed 1 night in Dec 2023

10/10 Excellent

william

Stayed 4 nights in Nov 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room and Great Location
Very nice facility. Room was very nice size. Very clean. Staff was totally accomodating. In town for a party, and parked the car and was centrally located to everything i needed to do. Would definately stay again.
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Stayed 2 nights in Dec 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Len

Stayed 2 nights in Dec 2023

10/10 Excellent

Amber

Stayed 1 night in Dec 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Corey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the area is beautiful.
Stayed 1 night in Oct 2023

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

charles

Stayed 1 night in Sep 2023

10/10 Excellent

chris

Stayed 1 night in Sep 2023

10/10 Excellent

Misty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and located in a great area to walk and explore. Staff was very friendly and attentive.
Stayed 1 night in Sep 2023

2/10 Terrible

Chris

Stayed 1 night in Aug 2023
Response from Guest Services on 16 Aug 2023
Dear Chris, We are always looking for ways to improve and we take every review into consideration if you can please contact the hotel directly to hear more about your experience. We hope to have the opportunity to welcome you back on a future visit. Warmest Regards.

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the rooftop bar!!
Stayed 1 night in Jul 2023

10/10 Excellent

Adam

Stayed 1 night in Jul 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love the location of the hotel and it is very clean. This was our 3rd time staying there.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Lamont

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was amazing!!
Stayed 3 nights in Jun 2023

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2023

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping was inexplicably skipped 2 out of 4 days.
Stayed 5 nights in Jun 2023

8/10 Good

Ken

Stayed 1 night in Jun 2023

2/10 Terrible

Mavis

Stayed 1 night in May 2023

2/10 Terrible

Michael, Vienna

Stayed 2 nights in Apr 2023

10/10 Excellent

Gary L.

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Apr 2023
Response from Guest Services on 16 Aug 2023
Dear Gary,Thank you for your feedback! Warmest Regards

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful but I thought I was getting an Expedia deal but I did not. I was very unhappy about that and still don’t understand what happened to the price that I thought that I was getting the room for.
Stayed 1 night in Apr 2023

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
The room was amazing. The rooftop restaurant had awesome food. The staff was friendly and answered all of my questions. I would stay here again and recommend it to everyone!!
Stayed 1 night in Apr 2023

10/10 Excellent

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Trip
Convenient to many food options. Close to the Columbus zoo and even IKEA . Having the white noise machine already set up was a bonus for tired kids after a 5 hour drive from Michigan.
Much needed relaxation after a long day at the zoo
Stayed 2 nights in Mar 2023
Response from Amy M on 6 Apr 2023
Dea Mitchell,Thank you for taking the time to share your experience about your most recent visit to AC Dublin. We are very pleased to see that you and your family had a great time during your visit. Warmest Regards

6/10 Okay

alan g

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lots of little things that need attention
Stayed 2 nights in Mar 2023
Response from Amy M on 6 Apr 2023
Dear Alan G,We are always looking for ways to improve and we take every review into consideration if you can please contact the hotel directly to hear more about your experience.We hope to have the opportunity to welcome you back on a future visit. Warmest Regards.

4/10 Poor

Robert

Travelled with family
Booked a king bed only give 2 queens Would not have booked it
Stayed 1 night in Mar 2023

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023
Response from Amy M on 6 Apr 2023
Dear Georgia,Thank you for your feedback! Warmest Regards

8/10 Good

Bryce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it to be a huge inconvenience not having a microwave in the room, outside of that the staff was amazing honorable mention goes to Edelyn and Hazan!
Stayed 3 nights in Mar 2023
Response from Amy M on 6 Apr 2023
DearBryce,Thank you for taking the time to share your experience about your most recent visit to AC Dublin. We are very pleased to see that you had exceptional service from Edelyn and Hasan!Kindes Regards