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Reviews of Garden of the Gods Resort and Club

4 out of 5
Garden of the Gods Resort and Club
3320 Mesa Rd, Colorado Springs, CO

Reviews

9.6

Exceptional

Rating 10 - Excellent. 808 out of 1001 reviews" "
Rating 8 - Good. 131 out of 1001 reviews" "
Rating 6 - Okay. 37 out of 1001 reviews" "
Rating 4 - Poor. 14 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of Garden of the Gods and Pikes Peak are unmatched. The interior is beautiful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying on this property! The views were spectacular and the amenities were great! I will be staying here again
Stayed 1 night in Apr 2024
Response from Jan Verweij - Senior VP - Operations on 15 Apr 2024
Dear Geraldine,Thank you for staying with us and for rating your experience a 5 out of 5! We are thrilled you enjoyed your stay and hope to welcome you back again soon.Yours respectfully,Jan

8/10 Good

Willie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of the red rocks are beautiful.
Stayed 1 night in Apr 2024
Response from Jan Verweij - Senior VP - Operations on 15 Apr 2024
Dear Willie,Thank you for staying with us and for rating your experience a 4 out of 5! We hope you will come and visit us again soon. We look forward to welcoming you back.Yours respectfully,Jan

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Scenery. I feel very privileged to have stayed there.
Stayed 1 night in Mar 2024
Response from Front Desk GGCR on 5 Apr 2024
Thank you for staying with us! We look forward to seeing you again in the future, safe travels!

6/10 Okay

Dana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location. Nice rooms. Service is a hard miss. We did not have heat in our room the first night and it took forever to get that fixed. Asked for a roll away bed upon arrival and again the next day. It was never delivered. Walls are paper thin, could hear everything the neighbors were doing as if they were in our room. Food was just ok.
Stayed 2 nights in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 2 Apr 2024
Dear Dana,Thank you for staying with us and I am sorry to learn about your experience. I hope you will consider us again on a next visit to Colorado Springs. Yours respectfully,Jan

10/10 Excellent

Candise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family stay
Stayed 2 nights in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 2 Apr 2024
Dear Candise,Thank you for staying with us and for rating your experience a 5 out of 5! We look forward to welcoming you back again soon.Yours respectfully,Jan

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breathtaking views, exceptional service/staff and beautifully appointed rooms. Will definitely come back !
Stayed 1 night in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 27 Mar 2024
Dear Donna,Thank you for staying with us and for rating your experience a 5 out of 5!We look forward welcoming you back soon.Yours respectfully,Jan

10/10 Excellent

gregory

Stayed 2 nights in Mar 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is all about the views! Relaxing and beautiful!!
Stayed 1 night in Mar 2024
Response from Front Desk GGCR on 26 Mar 2024
Thank you for choosing to stay with us! We're glad to hear that you enjoyed your stay with us and the views of the Mountains and Garden of the Gods!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool, sauna, hot tub, and exercise facility was great!
Stayed 1 night in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 25 Mar 2024
Dear Karen,Thank you for staying with us and rating your experience a 5 out of 5! We are pleased to see you enjoyed our facilities and we hope to welcome you back again soon.Yours respectfully,Jan

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The staff were extremely helpful and accommodated our every request.
Stayed 3 nights in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 25 Mar 2024
Dear Amanda,Thank you for staying with us and rating your experience a 5out of 5! thank you for your kind words about our team members, they thrive on reading comments like yours. We hope to welcome you back again soon.Yours respectfully,Jan

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect location to enjoy the Garden of the Gods for our family.
Stayed 4 nights in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 25 Mar 2024
Dear Douglas,Thank you for staying with us and rating your experience. a 5 out of 5! We hope you will find another time to visit us soon, we certainly look forward to welcoming you back.Yours respectfully,Jan

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, spa and infinity pool was amazing. Loved our stay
Stayed 1 night in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 25 Mar 2024
Dear Carlos,Thank you for staying with us and for rating your experience a 5 out of 5! We look forward welcoming you back on another visit soon.Yours respectfully,Jan

10/10 Excellent

lisa

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing, pet fee is $200 but otherwise a great place!!!
Stayed 2 nights in Mar 2024
Response from Front Desk GGCR on 22 Mar 2024
Thank you for your feedback and choosing to stay with us!

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed dinner at Grand View on property restaurant and it was delicious and service was fantastic.
Stayed 1 night in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 18 Mar 2024
Dear Lauri,Thank you for staying with us and rating your experience a 5 out of 5! We are glad you enjoyed your dining experience at GrandView. We hope to welcome you back again soon.Yours respectfully,Jan

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful and everyone was so friendly
Stayed 1 night in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 18 Mar 2024
Dear Tyler,Thank you for staying with us and rating your experience a 5 out of 5! We hope to welcome you back again soon.Yours rerspectfully,Jan

10/10 Excellent

Charles, The Colony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 18 Mar 2024
Dear Charles,Thank you for staying with us and rating your experience a 5 out of 5! We look forward welcoming you back again soon.Yours respectfully,Jan

10/10 Excellent

Carla

Stayed 3 nights in Feb 2024
Response from Jan Verweij - Senior VP - Operations on 2 Apr 2024
Dear Carla,Thank you for staying with us and for rating your experience a 5 out of 5! We look forward to welcoming you back again soon.Yours respectfully,Jan

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a pleasant stay at this place !!
Stayed 2 nights in Mar 2024
Response from Front Desk GGCR on 9 Mar 2024
Thank you for your feedback and staying with us!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort in an unbelievable setting!
Stayed 1 night in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 8 Mar 2024
Dear John,Thank you for staying with us and rating your experience a 5 out of 5! We are delighted to see that you enjoyed your stay and we hope to welcome you back again soon.Yours respectfully,Jan

10/10 Excellent

Aleksey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Stuffs are friendly and helpful. Room is very clean!
Stayed 2 nights in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 4 Mar 2024
Dear Aleksey,Thank you for staying with us and for rating your experience 5 out of 5! We hope that we can welcome you back again soon.Yours respectfully,Jan

10/10 Excellent

Xenia

Stayed 1 night in Feb 2024
Response from Front Desk GGCR on 22 Mar 2024
Thank you for your feedback and choosing to stay with us!

10/10 Excellent

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place to spend our son’s wedding weekend!
Stayed 4 nights in Feb 2024
Response from Jan Verweij - Senior VP - Operations on 20 Feb 2024
Dear Stephen, Thank you for your recent stay and for rating your experience a 5 out of 5! We love weddings and we are so glad you enjoyed the experience!Yours respectfully,Jan

10/10 Excellent

Polly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous and so tranquil.
Stayed 2 nights in Jan 2024
Response from Jan Verweij - Senior VP - Operations on 20 Feb 2024
Dear Polly, Thank you for staying with us and for rating your experience a 5 out of 5! We look forward welcoming you back again soon for another relaxing visit. Yours respectfully,Jan

10/10 Excellent

Shanon, South Elgin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with stunning views of Garden of the Gods. Room looked newly renovated and very clean. Loved the well equity fitness rooms. Very friendly staff. Highly recommend.
Stayed 2 nights in Feb 2024
Response from Jan Verweij - Senior VP - Operations on 18 Feb 2024
Dear Shanon, Thank you for staying with us and for rating your experience a 5 out of 5! Thank you for your kind words about our facilities and team. We sure hope you visit us again soon and we certainly look forward to welcoming you back. Yours respectfully,Jan

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Views are outstanding. Jose was a great and helpful resource at the front desk. Will for sure be back.
Stayed 2 nights in Feb 2024
Response from Jan Verweij - Senior VP - Operations on 13 Feb 2024
Dear Joshua,Thank you for staying with us and rating your experience a 5 out of 5! Thank you for your kind words about Jose as he was able to assist you and I will be sure to share your comments with him, he is doing an outstanding job! We certainly look forward welcoming you back soon.Yours respectfully,Jan

10/10 Excellent

Jessica Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Most beautiful views
Stayed 4 nights in Feb 2024
Response from Jan Verweij - Senior VP - Operations on 13 Feb 2024
Dear Jessica Michelle, thank you for staying with us and for rating your experience a 5 out of 5! We are so pleased you enjoyed the views and we agree! Thank you again and we look forward welcoming you back.Yours respectfully,Jan

6/10 Okay

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Jan Verweij - Senior VP - Operations on 6 Feb 2024
Dear Terry,Thank you for staying with us and I am sorry that the experience you had with us was a 3 out of 5. We hope you will consider us again on your next visit to Colorado Springs.Yours respectfully,Jan Verweij

10/10 Excellent

LUIS FELIPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it and will be back Everything is posh. Thank you
Stayed 2 nights in Feb 2024
Response from Jan Verweij - Senior VP - Operations on 6 Feb 2024
Dear Luis Felipe,Thank you for staying with us and we are delighted to learn you enjoyed your stay with us, rating it a 5 out of 5!We hope to welcome you back to our resort again soon!Yours respectfully,Jan

6/10 Okay

anatoliy

Disliked: Staff & service
Property looked nice, but the room type was not as ordered.
Response from Jan Verweij - Senior VP - Operations on 30 Jan 2024
Dear Anatoliy,Thank you for staying with us and I am sorry to learn you rated your experience 3 out of 5. I understand you may not have received the expected room type. If this was a fault from the resort, we should have corrected our mistake and I apologize if that didn't happen. I hope you will think of us again on your next visit to Colorado Springs.

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is spectacular! The staff was very kind and friendly. The amenities were fabulous, I only wish there was a sauna where the pool and indoor hot tub are. I will definitely be back.
Stayed 1 night in Jan 2024
Response from Jan Verweij - Senior VP - Operations on 22 Jan 2024
Dear Kimberly,Thank you for staying with us and rating your experience a 5 out of 5! Thank you for your kind words about our team and for your suggestion about the sauna. I will share both with our team for future planning. We look forward welcoming you back soon.Yours respectfully,Jan Verweij

10/10 Excellent

KEYNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whats not to like? It was a total dream. Everyone and everything was nice. The views were something out of a magazine. The staff love their jobs and it shows. The hike was great. I will definitely be back.
Stayed 2 nights in Jan 2024
Response from Jan Verweij - Senior VP - Operations on 22 Jan 2024
Dear KEYNA,Thank you for staying with us and rating your experience 5 out of 5! We agree, what is not to like? Thank you for your kind words about our team, they work diligently to give everyone the best experience possible. We appreciate you for recognizing. We look forward welcoming you back soon.Yours respectfully,Jan Verweij

10/10 Excellent

Kiran Elliece Nieves

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Casitas which are the luxury stores and it was one of the most pleasant experiences of my life! The room was gorgeous and immaculate, all of the staff was hospitable, and went above and beyond to ensure we had a wonderful experience. Worth every penny guys, we highly recommend it!
Stayed 3 nights in Jan 2024
Response from Jan Verweij - Senior VP - Operations on 20 Jan 2024
Dear Kiran Elliece Nieves, Thank you for staying with us and rating your experience a 5 out of 5! We are thrilled you enjoyed the Casita accommodations and thank you for your kind words about our team. We look forward welcoming you back to our resort again soon.Yours respectfully,Jan Verweij

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jan Verweij on 20 Jan 2024
Dear Robert,Thank you for staying with us and rating your experience a 5 out of 5! We hope to welcome you back to Colorado Springs soon.Yours respectfully,Jan Verweij

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this resort! Everything was beautiful. I really enjoyed the thoughtfulness of all the amenities. They provide enormous towels, Molton Brown bath/shower/lotion, just so many little touches that made our experience so wonderful. We’ve stayed at many hotels/resorts all over the world but can honestly say this has been one of our favorites. Our neighbors were obnoxiously noisy our last night but that’s not the resorts fault. We can’t wait to return.
Stayed 2 nights in Jan 2024
Response from Jan Verweij on 16 Jan 2024
Dear Jessica,Thank you for your kind words. We are thrilled you enjoyed the experience with us and rated it a 5 out of 5! We also can't wait to welcome you back again soon.Yours respectfully,Jan Verweij

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Jan Verweij on 16 Jan 2024
Dear Caroline,Thank you for staying with us and giving your experience a 5 out of 5! We hope we can welcome you back again soon.Yours respectfully,Jan Verweij

4/10 Poor

Dino

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jan Verweij on 16 Jan 2024
Dear Dino,Thank you for staying with us and I am sorry to hear your experience did not meet your expectations. We certainly hope you will reach out and provide us with some additional feedback. We hope you will consider us again on a next visit to Colorado Springs. Yours respectfully,Jan Verweij

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great off season get-away
The views were beautiful, fitness center was expansive and the service was superb.
Stayed 1 night in Jan 2024
Response from Jan Verweij on 15 Jan 2024
Dear Tracy,Thank you for your kind words and we are delighted you enjoyed your stay with us. We look forward to welcoming you back. Yours respectfully,Jan Verweij

10/10 Excellent

Vanthan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple Getaway
Such a great stay. Absolutely stunning views. Great room. Perfect for a romantic evening. Service was excellent and we really enjoyed the dinner and breakfast.
Stayed 1 night in Jan 2024
Response from Jan Willem Verweij on 9 Jan 2024
Dear Vanthan,Thank you for staying with us and we are delighted that you enjoyed your stay. We look forward to welcoming you back soon. Yours respectfully,Jan Verweij

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Jan Willem Verweij on 9 Jan 2024
Thank you Marvin for the 5 out of 5! We hope you will think of us again next time you are in Colorado Springs!

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service
I liked the view from the main dining area but I will never choose a cottage again to stay because there was no view and no easy connection to the main part of the hotel
Stayed 5 nights in Dec 2023
Response from Jan Willem Verweij on 9 Jan 2024
Dear Maria,Thank you for staying with us. We are delighted that you enjoyed the view from our resort however I am sorry to hear that you did not enjoy the cottage due to no view of the garden. We try our best to explain that our Cottage and Casita room, although beautiful and spacious do not have views of the garden. If you have suggestions on how we can better address this I would welcome your feedback. Thank you again for staying with us and I hope you will visit us again soon.Yours respectfully,Jan Verweij - Senior VP - Operations

10/10 Excellent

steve

Stayed 1 night in Jan 2024
Response from Jan Willem Verweij on 9 Jan 2024
Thank you Steve for the 5 out of 5! We hope you will think of us again next time you are in Colorado Springs!

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beautiful!! I wished we had the opportunity to stay longer, the views were gorgeous. The room was spacious and included everything we needed!
Stayed 1 night in Jan 2024
Response from Jan Willem Verweij on 9 Jan 2024
Dear Samantha,Thank you for staying with us and we are delighted to hear you enjoyed your stay. We agree, we wished you could stay longer too. We thank you for your kind words and we hope you will visit us again soon. Yours respectfully,Jan Verweij

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort has the best location and view of The Garden of Gods. The restaurants are lovely, the service is spectacular, the rooms are super spacious, the club is perfect for those who like to exercise, the spa is impeccable, and parking is super easy—an ideal place for family.
Stayed 7 nights in Dec 2023
Response from Jan Willem Verweij on 9 Jan 2024
Dear Stella,Thank you for staying with us and we are delighted to hear you enjoyed your stay. Thank you for your kind words about the many facilities and services we provide and I am happy you were able to enjoy. We look forward welcoming you back soon.Yours respectfully,Jan Verweij

10/10 Excellent

Minehli, La Crescenta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great stay, in one of the greatest place in the work. One of the most beautiful view and the most comfy bed that you can ask for. Super nice front desk, great music and the best food…A lady was singing heavenly in the night bar.
Stayed 1 night in Dec 2023
Response from Jan Verweij on 31 Dec 2023
Dear Minehli,Thank you for staying with us and we are delighted to hear you enjoyed your stay. Thank you for your kind words about our team which I have shared with them since. We look forward welcoming you back soon.Yours respectfully,Jan Verweij

4/10 Poor

Tom

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
The property was in a nice location. Problems are: -First room stank so we had to be moved. Second room had dirty foot tracks on carpet. -Broken glass in common are outside our room. -Staff refused to tell us where an ice machine was located at so we could get our bucket filled. Requested ice never showed up when ordered the first night. -Food at property’s restaurant served spoiled trout during dinner and salad had too much dressing. Subsequently ended up with mild food poisoning. -Tried to speak to maid about room needs but she spoke no English and did not appear to have a back up that did.
Stayed 3 nights in Dec 2023
Response from Jan Verweij on 31 Dec 2023
Dear Tom,Thank you for staying with us and I regret that your experience did not meet your nor our expectations. I have shared your feedback with our Housekeeping and Food & Beverage teams to ensure this doesn't happen again. I hope in the future you will address these concerns with us during your visit so we may address your concerns directly. We hope to welcome you back to our resort in the future. Jan Verweij - Senior VP - Operations.

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of our best trips
This is a fantastic hotel, with fabulous views of the Garden of the Gods. We loved everything about it.
Stayed 2 nights in Dec 2023
Response from Jan Verweij on 24 Dec 2023
Dear Candice,Thank you for staying with us and I am delighted to hear you had such a wonderful experience. We look forward to welcoming you back. Yours respectfully,Jan VerweijSenior Vice President - Operations

8/10 Good

Gregory T

Travelled with group
Liked: Cleanliness, staff & service
Response from Jan Verweij - Senior VP - Operations on 6 Feb 2024
Dear Gregory T,Thank you for staying with us and we appreciate you for rating your experience 4 out of 5. We hope you will consider us again on your next visit to Colorado Springs!Yours respectfully,Jan

10/10 Excellent

Elmo

Stayed 2 nights in Dec 2023
Response from Jan Willem Verweij on 9 Jan 2024
Thank you Elmo for the 5 out of 5! We hope you will think of us again next time you are in Colorado Springs!

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaints were the coffee from room service was never hot and the elevator near us upstairs didn’t work.
Stayed 3 nights in Dec 2023
Response from Jan Verweij on 24 Dec 2023
Dear Suzette,Thank you for your recent visit and 5 out of 5 rating of your experience with us. I also appreciate your honest feedback. I have shared your comments regarding the coffee through Room Service and we will certainly address this as well as the elevator. Thank you again for staying with us and I hope we can welcome you back to our resort in the near future.Yours respectfully,Jan VerweijSenior Vice President - Operations