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Reviews of Cliff House at Pikes Peak

4 out of 5
Cliff House at Pikes Peak
306 Canon Ave, Manitou Springs, CO

Reviews

9.6

Exceptional

Rating 10 - Excellent. 838 out of 1002 reviews" "
Rating 8 - Good. 119 out of 1002 reviews" "
Rating 6 - Okay. 29 out of 1002 reviews" "
Rating 4 - Poor. 11 out of 1002 reviews" "
Rating 2 - Terrible. 5 out of 1002 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!
Stayed 1 night in May 2024
Response from Kara Garrett on 21 May 2024
Hello Anonymous!Thank you for the perfect rating! We hope to see you again soon!Travel Safe!

10/10 Excellent

Jolena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Loved staying here ❤️❤️
Stayed 1 night in May 2024
Response from Kara Garrett on 21 May 2024
Hello Jolena!Thank you for the perfect rating! We hope to see you again soon!Travel Safe!

10/10 Excellent

Laura Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff was so sweet; top notch people and top notch place!!
Stayed 4 nights in May 2024
Response from Kara Garrett on 20 May 2024
Hello Laura!Thank you for the great rating! We have a lovely staff and property and it was our honor to serve you! We hope to see you again soon!Travel Safe!

10/10 Excellent

MARK, Minden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique historical hotel. Wonderful staff , excellent dining and valet parking was super easy. Exceo Tion to walk the shops.
Stayed 1 night in May 2024
Response from Kara Garrett on 15 May 2024
Hello Mark!Thank you for the perfect rating! We are so pleased you enjoyed your stay and we hope to see you again soon! We have a lovely hotel and town and can't wait for your return!Take Care!

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in the area, super cool rooms and history.
Stayed 1 night in May 2024
Response from Kara Garrett on 15 May 2024
Hello David!Thank you for the perfect rating! We are so pleased you enjoyed your stay and we hope to see you again soon! We have a lovely hotel and town and can't wait for your return!Take Care!

6/10 Okay

Purba

Travelled with partner
Liked: Staff & service
The service of the staff is good. The property is old and needs to be upgraded. The heaters don't work well. But they provide space heaters to help with heating.
Stayed 3 nights in May 2024
Response from Kara Garrett on 21 May 2024
Hello Purba,Thank you for taking the time to send us feedback and rating. We will pass on your comments to our General manager. We hope to see you again soon. Travel Safe!

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was excellent! It’s the little touches that made me so happy. We had a steam shower which we enjoyed. Also, there was a turndown service with chocolate. I thought I had to go get ice but opened the ice bucket to find that they had already provided me with ice. The staff was amazingly courteous and helpful. I would definitely stay here again.
Stayed 1 night in May 2024
Response from Kara Garrett on 14 May 2024
Hello Julie!What a wonderful review! We are so pleased we met your expectations and you enjoyed your stay! Turndown Service is a great little touch each night! We hope to see you again soon!Take Care!

10/10 Excellent

tori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel with interesting history and rooms and great personalized service
Stayed 1 night in May 2024
Response from Kara Garrett on 13 May 2024
Hello Tori!Thank you for such a wonderful review! We are so pleased you enjoyed your stay! We have a lovely hotel and can't wait to host you again!Travel Safe!

10/10 Excellent

Brian L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is helpful and friendly, the setting is beautiful, there is a LOT of tourist shopping just across the street. The hotel itself was very quiet- we were never disturbed by the sounds of other guests. I would absolutely stay here again. It was a beautiful hotel in a lovely historical city!
Stayed 4 nights in May 2024
Response from Kara Garrett on 12 May 2024
Hello Brian!What an amazing review! We are so pleased you enjoyed our hotel and our little city! We try to have everything needed and it is nice to know we did a good job! We hope to see you again soon!Travel Safe!

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an amazing history, with so many famous guests, from Theodore Roosevelt to Thomas Edison and Charles Dickens. The rooms were beautiful and comfortable, and the staff was wonderful.
Stayed 2 nights in May 2024
Response from Kara Garrett on 12 May 2024
Hello Dianne!We are so proud of our property and it's history! We are so pleased you enjoyed our stay and can't wait to see you again!Travel Safe!

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manitou Springs is a hidden gem that I never knew existed and there literally isn't a better place than the Cliff Hotel for exploring all it has. Within walking distance of the quaint (?) downtown, and beautifully clean, quiet, and comfortable. So glad we stayed here.
Stayed 1 night in May 2024
Response from Kara Garrett on 12 May 2024
Hello Steven!It was our absolute pleasure to host you during your time here! We have a beautiful property and a wonderful town! We hope to see you again soon!Travel Safe!

10/10 Excellent

Yekaterina, Reston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to everything, nice bar on site.
Stayed 1 night in May 2024
Response from Kara Garrett on 6 May 2024
Hello Yekaterina!Thank you for such a wonderful review and rating! We are so pleased you enjoyed your stay! We hope to see you again soon!Take Care!

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful and friendly staff. Comfortable accommodations and close to everything in town.
Stayed 1 night in May 2024
Response from Kara Garrett on 4 May 2024
Hello Kathy!We are so pleased you enjoyed your stay. We love a 5 out of 5! Thank you for taking the time to rate our beautiful hotel! We hope to see you again soon!Take Care!

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property
Stayed 2 nights in Apr 2024
Response from Kara Garrett on 12 May 2024
Hello Fernando!Thank you for the wonderful rating! We hope to see you again soon!Take Care!

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Kara Garrett on 20 May 2024
Hello Joseph, Thank you for the great rating! We hope to see you again soon!Travel Safe!

4/10 Poor

Karl

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Kara Garrett on 30 Apr 2024
Hello Karl,I see you rated us rather low. I would like to hear about your stay. If you have a moment give me a call. We appreciate all feedback. Thank You!

10/10 Excellent

Tony, Windsor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is all character with a sense of grandeur.
Stayed 1 night in Apr 2024
Response from Kara Garrett on 28 Apr 2024
Hello Tony!This is best review I have seen yet! Thank you so much! We have a classic here and we are very proud of our property! We hope to see you again soon!Travel Safe!

10/10 Excellent

Nanette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel but in need of some TLC
Stayed 2 nights in Apr 2024
Response from Kara Garrett on 24 Apr 2024
Hello Nanette,Thank you for taking the time to send your feedback. We appreciate the 5 out of 5! If you would like to talk about your stay in detail please give us a call and ask for the Front Office Manager. Travel Safe!

4/10 Poor

Sean

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very beautiful property with lots of potential, but it’s very poorly maintained. In the afternoon in the room as well over 90° in the staff will not do anything to fix this. The shower was either scolding, hot or freezing cold no in between. On the morning of checkout, we woke up to the Entire hotel smelling of sewage.
Stayed 2 nights in Apr 2024
Response from Kara Garrett on 23 Apr 2024
Hello Sean,Thank you for letting us know and taking the time to send us your feedback. I apologize that you encountered some issues during your stay. I will be reaching out to you personally so we can discuss the details of your stay.

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel. Manitou Springs is a lovely location and we would highly recommend it for vacation in the Pikes Peak area.
Stayed 1 night in Apr 2024
Response from Kara Garrett on 21 Apr 2024
Hello Claudia!Thank you for this wonderful review! We are so pleased you loved our city and enjoyed your stay! We hope to see you again soon!Travel Safe

10/10 Excellent

Libby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! We hope to return soon and will definitely plan on staying at the Cliff House again.
Stayed 2 nights in Apr 2024
Response from Kara Garrett on 21 Apr 2024
Hello Libby!Thank you for the 5 out of 5! We are so pleased you enjoyed your stay! We hope to see you again soon!Travel Safe!

10/10 Excellent

Lisa

Travelled with partner
Liked: Amenities
We loved this hotel so much - the friendliest staff and we’ve ever encountered at a hotel. The room was extremely nice with lots of amenities!
Stayed 2 nights in Apr 2024
Response from Kara on 20 Apr 2024
Hello Lisa!We are so pleased you enjoyed your stay and love that you found our hotel to be nice and comfy! We hope to see you again soon!Travel Safe

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kara Garrett on 20 Apr 2024
Hello Karla!Thank you for a perfect rating! We hope to see you again soon!Travel Safe!

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the hotel, staff, service. The only reason I did not give it a number 10 was because the mattress needs replacing.
Stayed 4 nights in Apr 2024
Response from Kara Garrett on 17 Apr 2024
Hello Denise, We appreciate the review and you! This is a great rating! We will have that mattress replaced as soon as we can!We hope to see you again soon!

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kara Garrett on 17 Apr 2024
Dear Dale,Thank you for the great rating! We hope to see you again soon!Travel Safe!

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience. Would definitely stay again
Stayed 2 nights in Mar 2024
Response from Kara Garrett on 17 Apr 2024
Dear Dale,Thank you for the great rating and the kind words! We hope to see you again soon!Travel Safe!

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cliff House is a beautiful historic hotel whose staff goes out of their way to provide a care free enjoyable experience. They were all very accommodating and friendly and we recommend them highly for a nice week or weekend in the Manitou Springs area. Their morning buffet was hearty and tasty and their dinners were absolutely fabulous.
Stayed 2 nights in Apr 2024
Response from Kara Garrett on 17 Apr 2024
Hello Douglas!What a wonderful review! We appreciate your kind words and are so happy you enjoyed your stay! It is always nice to hear we did a great job! We hope to see you again soon! Travel Safe!

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the aesthetics of the property; the furnishings were so comfortable and beautiful. The staff was very warm and welcoming. The valet parking was a plus. Even though there was an extra $15 per night, it was worth the convenience of not being concerned about getting a parking ticket on the street and the assurance of the car's safety in a garage. The restaurant's breakfast buffet was truly a delight and Tobey, our waitress was the absolute BEST. Such a relaxing way to start the day. We did try the evening meal in the restaurant and though the food was acceptable, the flavors were not as "gourmet" as we expected and did not wow us for the price. Our waiter, Ian, was a delight and very attentive. The alternative of having other restaurant options in the area within close walking distance kept this from being an issue. I will most definitely stay at The Cliff House if I ever find myself heading back to the Colorado Springs area.
Stayed 3 nights in Apr 2024
Response from Kara Garrett on 12 Apr 2024
Hello Beverly!WOW! What a wonderful review! There aren't enough words to express how thankful we are for your kind words. We are so pleased you enjoyed our hotel! We like for our guests to experience everything we have to offer and it sounds like we didn't disappoint you. We hope to see you again soon!Take Care and Travel Safe!

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Most relaxing stay I have had.
Stayed 1 night in Apr 2024
Response from Kara Garrett on 12 Apr 2024
Hello Bradley!What a wonderful review! We are so pleased you were able to relax and enjoy your stay! We hope to see you again soon!Travel Safe

10/10 Excellent

Bradley, Denver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cliff House is a beautiful and first class place to stay. Historic feel and very clean. The staff was exceptionally friendly and helpful as always!!!
Stayed 1 night in Apr 2024
Response from Kara Garrett on 12 Apr 2024
Hello Bradley!We love that you enjoyed your stay and that our staff took care of you! We hope to see you again soon!Travel Safe!

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These people are amazing! From. Adam who is the valet to Julie at the feint desk…. I couldn’t have asked for better service. If you haven’t stayed at The Cliff House then it needs to be on your bucket list!! The food in tnenDimikfnroom is exceptional!
Stayed 1 night in Apr 2024
Response from Kara Garrett on 7 Apr 2024
Hello Timothy!What a wonderful way to start the day today! Your review truly touches our hearts and we are so pleased you enjoyed your stay with us! I will pass this on to all of the staff, Adam and Julie as well as our General Manager. Thank you! Travel Safe!

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! The rooms felt like you were back in time and have been well kept. The complimentary chocolates, pieces of history, and extra towels placed in our room every day made our stay even better. The staff were willing to do whatever we needed to be comfortable. If we come back to Manitou, we definitely stay here again!
Stayed 3 nights in Apr 2024
Response from Kara Garrett on 7 Apr 2024
Hello Shelby!You made our day! Thank you for your kind words and such an awesome review! We hope to be your new "Go To" when you travel to Manitou Springs and Colorado Springs! You will always be welcome here!Travel Safe!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint and comfortable. Staff was very accommodating
Stayed 1 night in Apr 2024
Response from Kara Garrett on 7 Apr 2024
Hello Christine!We are so pleased you enjoyed your stay! We hope to see you again soon!Travel Safe!

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little hotel. The staff was friendly. Shopping starts right next door. Parking is tight and is paid to the city on the street, so they offer a 24 hour valet service in their own gated lot. Some of the amenities were dated or out of place (toilet seat warmer, tiny fridge in bathroom) but my wife really liked it. Insisted on coming back next time. The location is just too good for coffee shops and window shopping. Jetted hot tub in the bathroom. Robes. Fireplace in the room. Empty dresser for clothes. The bed was comfortable and the drapes let no light in. Chocolates and news bulletins placed on the bed every night. Two restaurants with bars on site. All in a historical 19th century hospital turned hotel. It’s charming and still affordable. Check it out.
Stayed 3 nights in Mar 2024
Response from Kara Garrett on 7 Apr 2024
Hello Anthony, It really warms our hearts to hear such an amazing review! We are so pleased we met your expectations and are honored that you will be coming back! Our goal is to provide our guests with the best and most memorable stay and it is wonderful to hear we are succeeding! Thank you again and Travel Safe!

10/10 Excellent

Stan Leroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating (exception of 2). Very clean, friendly. Great location and views!
Stayed 6 nights in Mar 2024
Response from Kara Garrett on 1 Apr 2024
Hello Stan Leroy!We are so happy you enjoyed your stay! Thank you for taking the time to let us know how we did! We hope to see you again soon!Travel Safe!

10/10 Excellent

Gail

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Front Desk on 12 Apr 2024
Thank you for your feedback and we hope to host you again!

10/10 Excellent

Claudia

Travelled with family
Liked: Property conditions & facilities
We can’t wait to return.
Stayed 1 night in Mar 2024
Response from Kara Garrett on 22 Mar 2024
Hello Claudia!What a wonderful review! We can't wait to see you again and are so pleased you enjoyed your stay! Take care and travel safe!

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the most friendly and helpful I’ve ever experienced anywhere. Great location.
Stayed 3 nights in Mar 2024
Response from Kara Garrett on 15 Mar 2024
Hello Brittney!What a wonderful comment! We will be sure to share this with the team and are so pleased you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Allison

Stayed 1 night in Mar 2024
Response from C. Hillebrand, Revenue Manager on 5 Apr 2024
Thank you for the rating. We are pleased you enjoyed your stay. We hope you will visit again soon.

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from C. Hillebrand, Revenue Manager on 5 Apr 2024
Thank you for the rating. We are pleased you enjoyed your stay. We hope you will visit again soon.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful and full of unique history.
Stayed 1 night in Feb 2024
Response from Kara Garrett on 14 Mar 2024
Hello Erin,We are so pleased you enjoyed your stay with us and hope to see you again soon! Have a wonderful day!

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel- had character! Quiet and comfy bed. Walkable to several restaurants and shops!
Stayed 1 night in Mar 2024
Response from Lisa on 12 Mar 2024
Thank you Katie for your review . We are so happy to hear you enjoyed your stay with us and hope you will visit us again.

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly welcoming staff from the valet to the front desk and restaurants and bar. Property was in great shape and was within walking distance to everything. Will definitely stay again.
Stayed 2 nights in Mar 2024
Response from Lisa on 12 Mar 2024
Thank you Joe for your wonderful review. We are delighted you enjoyed your stay with us and hope you will visit us again soon.

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property it outstanding !!
Response from Lisa on 10 Mar 2024
Thank you so much Kristi for your wonderful review. We are so happy to know our staff took such great care of you and hope you will visit us again soon.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Mar 2024
Response from Lisa on 10 Mar 2024
Thank you Amanda for your wonderful review. We are delighted you enjoyed your stay with us and hope you will visit us again soon.

10/10 Excellent

Peter

Stayed 2 nights in Mar 2024
Response from Kara Garrett on 1 Apr 2024
Hello Peter!We are so pleased you enjoyed your stay! We hope to see you again soon!Travel Safe!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2024
Response from C. Hillebrand, Revenue Manager on 5 Apr 2024
Thank you for the comment. We are pleased you enjoyed your stay. We hope you will visit again soon.

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun, historical hotel with a huge jet tub and towel warmer.
Stayed 1 night in Feb 2024
Response from Lisa on 4 Mar 2024
Thank you so much Molly for your wonderful review. We are delighted you enjoyed your stay and hope you will visit again soon.

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from the valet parking to the front desk. Lovely room at a reasonable price.
Stayed 1 night in Feb 2024
Response from Lisa on 29 Feb 2024
Thank you Denise for your wonderful review. We are delighted you enjoyed your stay and hope to see you again very soon.