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Reviews of Hampton Inn Petersburg-Southpark Mall

2.5 out of 5
Hampton Inn Petersburg-Southpark Mall
403 E Roslyn Rd, Colonial Heights, VA

Reviews

8.4

Very good

Rating 10 - Excellent. 308 out of 598 reviews" "
Rating 8 - Good. 160 out of 598 reviews" "
Rating 6 - Okay. 58 out of 598 reviews" "
Rating 4 - Poor. 38 out of 598 reviews" "
Rating 2 - Terrible. 34 out of 598 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petersburg has become my official stop between NC and MD. Hampton Inn’s staff was friendly and the breakfast was good. I will stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Janee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived at the property we were greeted by Britney. She was so helpful and considerate to us. I would definitely recommend this hotel.
Stayed 1 night in May 2024

10/10 Excellent

Paul

Stayed 1 night in Apr 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remodeled nicely
Stayed 1 night in Apr 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness was outstanding! The beds were very comfortable and the room was nicely decorated. However, there was no bath; it was a standing shower alas still immaculate. The continental breakfast was also excellent. The whole hotel was nicely decorated.
Stayed 1 night in Mar 2024

10/10 Excellent

Karl W.

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very clean
Stayed 1 night in Mar 2024

8/10 Good

Ricky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location, Very Clean, Great service.
My stay was very good. The service was excellent, the room was clean. These were the most important things to me. It was a great location as well. The hotel is located next to several eateries and stores such as Walmart and Target. It made it very convenient when I no doubt was going to forget something. The only critique that I had was the water pressure in the shower. It was merely a trickly and it got the job done, but it was a bit frustrating getting the soap out of my hair.
Stayed 1 night in Feb 2024

10/10 Excellent

Todd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Very clean, very friendly and accommodating.
Stayed 2 nights in Feb 2024

10/10 Excellent

Edna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heartfelt thank you 🙏
This was not a pleasure trip. My mother was at a local facility, the Dunlop. On the last day 1/12/24 she passed away in the middle of the night and staff management allowed my daughter and I to stay there through the day beyond checkout time to take care of personal issues . It was absolutely the kindest gesture and I thank you!
Stayed 1 night in Jan 2024

10/10 Excellent

HENRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Dowser on 11 Jan 2024
Thank you for your high rating of our property during your recent stay , we appreciate it very much and look forward to hosting you again during your travels.

10/10 Excellent

Caroljean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located, and the bed was supremely comfortable. Breakfast was good and amenities well done. Would definitely stay there again.
Stayed 2 nights in Dec 2023
Response from Dowser on 11 Jan 2024
Thank you so much for your valued feedback and your high rating of our property during your recent stay, we appreciate it very much

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Dowser on 29 Dec 2023
Good Afternoon, Thank you for your valued feedback , we certainly appreciate your positive review and look forward to seeing you and welcoming you back on t property during your future travels. We wish you a very happy and safe 2024

10/10 Excellent

Kathy, Henderson

Travelled with partner
front desk people are amazing
Stayed 1 night in Dec 2023
Response from Dowser on 11 Jan 2024
Thank you for your kind feedback and rating of our property during your recent stay , we appreciate it very much and look forward to seeing you again during your travels

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Dowser on 29 Dec 2023
Thank you so much for your positive review during your recent stay , we appreciate you very much and look forward to welcoming you to the property again during your travels. Have a happy and safe 2024.

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located right off of the highway. The bed is comfortable. Front desk was friendly.
Stayed 1 night in Dec 2023
Response from Dowser on 21 Dec 2023
Good Morning , Thank you for your valued feedback and that you enjoyed your stay we appreciate it very much. We look forward to seeing you at the property again and wish you and your dear ones a Happy and Safe Holiday and a wonderful 2024

10/10 Excellent

Gary, Bunnell

Stayed 1 night in Dec 2023
Response from Dowser on 11 Jan 2024
Thank you for your high rating of our property during your recent stay , we truly appreciate it very much

10/10 Excellent

Shelia

Stayed 2 nights in Nov 2023
Response from Dowser on 29 Dec 2023
Thank you for your valued feedback and your positive review during your recent stay we appreciate you very much, wishing you a very happy new year 2024

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One night stop on our way home. Staff was friendly and worked hard. Hotel a little tired but room was clean. Quiet overnight.
Stayed 1 night in Nov 2023
Response from Dowser on 11 Jan 2024
Thank you for your feedback , we appreciate it very much

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable.
Stayed 1 night in Nov 2023
Response from Dowser on 11 Jan 2024
Thank you for you rating of our hotel during your recent stay , we appreciate it very much. We look forward to hosting you again on your future travels

8/10 Good

Miriam

Stayed 1 night in Nov 2023
Response from Dowser on 11 Jan 2024
Thank you for kind rating , we appreciate it very much. we would love for you to visit again

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Dowser on 21 Nov 2023
thank you so much for your valued feedback and your rating of our property. We appreciate it very much. We look forward to seeing you at our location again in your future travels

8/10 Good

Harold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Dowser on 18 Nov 2023
Thank you kindly for your valued feedback and for your rating of the hotel, we appreciate you very much as a valued and loyal guest. we look forward to seeing you at the property in the future

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Dowser on 18 Nov 2023
Thank you so much for your valued feedback and for choosing to stay at the property and for your high rating. We appreciate you as a valued guest very much

10/10 Excellent

Mohammed, Jeddah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to spend the night. Highly recommended.
Stayed 1 night in Nov 2023
Response from Dowser on 18 Nov 2023
Thank you for your valued feedback and we are so appreciative you chose to stay at our property, we look forward to serving you again

10/10 Excellent

Victor

Travelled with family
Exelent service
Stayed 2 nights in Nov 2023
Response from Dowser on 18 Nov 2023
Good Morning , Thank you for your valued feedback and for giving us a wonderful score, we appreciate it very much and hope to see you again

10/10 Excellent

Justine

Travelled with family, Travelled with pets
Liked: Amenities
Everything was perfect.
Stayed 5 nights in Oct 2023
Response from Dowser on 24 Oct 2023
Thank you so much Justine . We are so happy you enjoyed your stay and we hope to see you again next time you are in the area

10/10 Excellent

Keyonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Dowser on 24 Oct 2023
Thank you so much Keyonna for taking the time and your high rating, We appreciate it very much. We hope we see you again on your travels

8/10 Good

Teniqua

Liked: Cleanliness
Stayed 3 nights in Oct 2023
Response from Dowser on 24 Oct 2023
Thank you Teniqua for your high rating and We hope you enjoyed your stay and hope to see you again .

2/10 Terrible

Methaq

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Dowser on 18 Nov 2023
Thank you for your valued feedback regarding your recent stay at the property. Our main goal is to always strive to give our guests a pleasant experience.

10/10 Excellent

Khilee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let’s do it again
Check-in was quick and easy. The hotel and room was clean and cozy. Quiet and friendly. Kayla and the rest of the staff was courteous and friendly to my entire family. I loved that it is located in the perfect location if you needed to go to the stores.
Stayed 2 nights in Sep 2023
Response from Dowser on 24 Oct 2023
Thank you so much Khilee for your high rating of our hotel and your kind words about the staff. We certainly appreciate it very much. We hope to see you and your dear family again

10/10 Excellent

Yvonne

Stayed 2 nights in Sep 2023
Response from Dowser on 18 Nov 2023
Thank you for staying with us and for your rating, we appreciate it very much and look forward to seeing you again at the property

6/10 Okay

Alexander

Liked: Cleanliness, staff & service
Good hotel just with ongoing renovations that can be an inconvenience
Stayed 2 nights in Sep 2023

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Richard, Longs

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff ŵere great. Proerty un remodel making itslughtly less than perfect.
Stayed 1 night in Sep 2023

10/10 Excellent

Carolyn, Northumberland

Liked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Shantel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were in the middle of renovations but the property was still nice and clean. Friendly staff.
Stayed 1 night in Aug 2023
Response from Dowser on 14 Aug 2023
Thank you so much for your kind review . We appreciate you very much.

10/10 Excellent

Crystina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Dewayne

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Milan

Travelled with family
Liked: Staff & service, property conditions & facilities
This location is in the midst of a lobby reconstruction, if you can look beyond that and the possible hiccup of checking in - the staff’s hospitality and service made up for any doubts we had! Overall still a great, clean stay.
Stayed 3 nights in Aug 2023
Response from Dowser on 6 Aug 2023
Thank you so much for your nice review , and for your kind consideration during our renovations , we appreciate it very much and hope you will stay with us again and our renovations are complete .

8/10 Good

Ernest

Travelled with family
Liked: Cleanliness, staff & service, room comfort
This location is currently under construction but the staff did a great job considering.
Stayed 1 night in Aug 2023
Response from Dowser on 6 Aug 2023
Thank you for your considerate review , we appreciate it very much and we hope you will stay with us again

4/10 Poor

Lorraine

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They were renovating this property, so there was a lot of construction material. Outside, part of the driveway was closed, and the check-in area was completely demolished, and a makeshift one was set up in the hallway. There was no explanation of this prior to making the reservation, nor was there any compensation for the inconvenience, the staff were very nice and made the best of it. The room was clean and comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed on the newly renovated 2nd floor which was very clean and updated. Shower was really nice.
Stayed 1 night in Jul 2023
Response from Dowser on 25 Jul 2023
Thank you so much Ms. Kristen , truly appreciate your kind feedback. We would very much like to see you at the property again

10/10 Excellent

Julia

Stayed 1 night in Jul 2023
Response from Dowser on 25 Jul 2023
Ms. Julia, Thank you for choosing to stay with us and for your rating of the hotel , Our staff appreciate it very much

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2023
Response from Dowser on 25 Jul 2023
Thank you Ms. Christine for choosing our location for your accommodations and for your generous rating, The staff appreciate it very much

10/10 Excellent

Diane

Stayed 1 night in Jun 2023
Response from Dowser on 25 Jul 2023
Thank you Ms. Diane for choosing to stay at our location and for your generous rating , we appreciate you very much

10/10 Excellent

CORYN

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick overnight!
Stayed 1 night in Jun 2023
Response from Dowser on 25 Jul 2023
Thank you Ms. Coryn for staying with us and very much appreciate your generous rating .

8/10 Good

Sharon

Stayed 1 night in Jun 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An Ok Stay
The only things where my room smelled like mildew and the shower head did not have good water flow
Stayed 1 night in Jun 2023

8/10 Good

Rachel

Stayed 1 night in Jun 2023