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Reviews of Port View City Hotel

3.5 out of 5
Port View City Hotel
132 Central Road, Colombo

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 34 reviews" "
Rating 8 - Good. 12 out of 34 reviews" "
Rating 6 - Okay. 15 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Chigusa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Ganesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
It was amazing to stay in this hotel. Polite staf. Clean room. Value for money.
Stayed 8 nights in Sep 2023

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Imran, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for affordable price
Hotel provides great value dor money...staff is very friendly, they allow us to stay till 5 pm after checkout..😀😀
Stayed 2 nights in Feb 2018
Response from Telson on 13 Mar 2018
Thank you for your comments

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Russell

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Convenient location, bad check in
Check in at this hotel is a mess as they use print outs from every website from Hotels.com to expedia and search manually one by one until they find your reservation. When we arrived despite booking it 2 days in advanced they did not have our reservation on file. Then once they found it/printed off the voucher they informed us there was no free breakfast. I showed the hotel our reservation details from hotels.com and they continued to refuse to include breakfast and tried to tell us we needed to contact hotels.com for a refund. After elevating it to mgmt it was resolved, but nevertheless not customer friendly or customer focused.

6/10 Okay

Mari

Liked: Staff & service
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
気を付けてください。
・Hotel.comには空港への送迎があるように記載されているが、実際は存在しない。特記事項に迎えを依頼するコメントを記載したが、反応なし。直接ホテルにメールしたがこれも回答なし。当日電話したが、私の英語がうまくなかったのか、迎えはあると思って行ったが、当日の空港には迎えは当然いなかった。 ・事前チェックインのオンライン入力をしたが、当日は紙の記入を求められた。基本、オンラインの機能は予約以外正しく機能していない。 ・この国は朝食が遅いようで、7時半から。ちなみに事前にメールで問い合わせたが回答なし。 ・部屋は細長く狭かった。トイレとシャワーはなぜか一旦ドアの外に出る謎の造り。アメニティは小さい石鹸のみ。 ・税込みの支払総額で7千円オーバーであったが、3千円でも高いと感じた。 ・周囲は治安が良くない地域であり、まともなレストランは存在しないようでした。 ・朝食はパンなど最低限のもののみ。
Stayed 1 night in Jun 2023

8/10 Good

Philippe

Liked: Cleanliness, property conditions & facilities, room comfort
Chambre impeccable et confortable
Stayed 1 night in Mar 2020

8/10 Good

Ales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to the Fort Railway station
The hotel was OK - clean, staff friendly, walking distance to the Fort train station.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
翌朝の長距離バスへの移動を考えて、バスステーションから歩いて5分程にあるペター地区のホテルに泊まりました。部屋も広くてバスルームも綺麗でした。お湯も問題なく出ました！
Stayed 1 night in Feb 2020

8/10 Good

Karin Mariann

Liked: Staff & service
Centralt fint hotel
Bra hotel i centrum av det område vi önskade. Nära gångavstånd till marknader. Mycket trevlig personal. Litet rum med balkong var ok. Kunde städas bättre! God frukost.
Stayed 3 nights in Jan 2020
Response from Ajenth on 29 Jan 2020
Dear Guest Thanks for your recent stay and a review, hope to welcome you again and give you a good service.

4/10 Poor

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dissapointing
The port view hotel has only the name: view on a dirty and noisy street, not cleaned room, broken pipes in the shower, only a « complimentary » (and already used?) soap, bed / towels / pillows with bad (humid) smell, and above all no toilet paper (they « forgot » it). The team is useless, you feel like bothering them when you ask for something. Few details : standard room (double bed) at 38$, so very expensive for this kind of service. If you don’t want to be disappointed for your first (or last) night in Sri Lanka, do not book this hotel !
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
prsonalet vat imødekommende. aircondition problematisk
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable distance to many historic sites, as well the main bus station and within 10 mins to train station. Provided with elevator in case you have suitcase. Room is super clean and comfy.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Notwendige Unterkunft in Colombo
Die Matratzen waren extrem hart. Also ich mag eigentlich harte Matratzen aber das kam eher einem Brett gleich. Das Zimmer im Gegensatz zu dem Eindruck auf den Bildern eher verlebt und die Aussicht auf den Hafen, sollte man eher nicht erwähnen. Einzig positiv ist die Entfernung zum Bahnhof. Das im Preis inbegriffene Frühstück gab es nicht. Uns wurde am Abend bei der Ankunft mitgeteilt, dass kein Frühstück angeboten wird.
Stayed 1 night in Feb 2018
Response from Telson on 13 Mar 2018
Thank you for your comment and noted that you were not happy with your stay with us. we will brief our staff and correct them. Thank you

8/10 Good

Mélissa, rive-sud de MTL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel
Hôtel très propre, personnel très bien, restaurant de l’hôtel très bien. Situation géographique ordinaire.
Stayed 1 night in Feb 2018
Response from Telson on 13 Mar 2018
Thank you for the comments

6/10 Okay

Joanne, Amsterdam

Ok hotel in the centre of Colombo
The hotel was fine! Location was good, in the centre of the city and on walking distance of the trainstation. But compaired to other places we've stayed it seemed a little expensive for want you get. Still a fair price, but we've had a lot more luxery for the same price.
Stayed 1 night in Sep 2017
Response from Telson on 28 Sept 2017
Thank you for your comments

6/10 Okay

Akiko, Hiroshima

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
確かにバスターミナルには近い
タクシーなどで行かないと、ホテルを見つけるのは困難。看板は小さいし、周辺はごみごみしていて、非常にわかりにくい。 エアコンとファンは部屋に設置されていて、部屋もきちんと清掃されているが、2人で泊まったのに、最初バスタオルは一枚だけで、2回頼んでやっともう一枚出して貰えた。石鹸、シャンプーは無い。窓を閉めても、外の騒音が聞こえてくるので、寝るときは持参した耳栓が役に立った。良い点は、スタッフが親切だったこと。現地のバスや電車のチケットの買い方、トゥクトゥクの上手な乗り方など教えてもらった。
Stayed 1 night in Aug 2017
Response from Telson on 28 Sept 2017
Thank you for your comments.

6/10 Okay

Verified traveller

周辺の治安があまりよくないです。
Stayed 2 nights in Jun 2017

6/10 Okay

Simon Weileby

Disliked: Staff & service
Medium oplevelse
Ok hotel til prisen, dog uden charme fsva. både beliggenhed, indretning mv. Skal man bruge et prisvenligt hotel går det an uden at være rigtig godt.

6/10 Okay

Rasmus

Liked: Cleanliness, staff & service, room comfort

8/10 Good

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien placė près station bus et propre
Halte sur colombo avant transfert. Pas le temps de visiter la ville

6/10 Okay

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok hotel mais pas tres bien situer

8/10 Good

alfonsina

Liked: Staff & service, property conditions & facilities
Hotel pulito ed economico
Esperienza positiva

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

matkafriikki, iitti

Liked: Cleanliness, staff & service, room comfort
Hyvä keskusta hotelli
Hyvä sijainti. Hinta laatusuhde kohdallaan. Huoneessa kaikki peruspalvelut esim kahvinkeitin, jääkaappi ym.

6/10 Okay

Harm, Haarlem

Liked: Cleanliness, room comfort
Kamers voorkant zeer rumoerig
Op zich een net hotel met nette kamers. Die aan de voorkant zijn erg lawaaig door het erg drukke verkeer. Internet kwaliteit zeer slecht helaas. Te ver om te lopen naar centrum, betaal liever iets meer.

8/10 Good

Bengt, Helsingborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lyxigt boende nära shoppinggator
Omgivningen direkt vid hotellet är mycket trafikerad dagtid, lugnare på natten då istället svårt att se var man går pga dålig gatubelysning. Hotellets vänliga personal, bra service, rummets bekvämlighet väger mer än den trafikerade gatan. ett par minuter bort finns allt som behövs för shopping, mat och relativt nära tågstationen Colombo Fort. Vill man inte gå finns tuk tuk taxi överallt. Kontinental frukost men väl tilltagen: omelett, rostat bröd, kaffeTe, smaksatt mjölk, youghurt, färskpressad juice och färsk frukt vackert dekorerad på en grillpinne. Vatten i flaska på rummet varje dag. Möjlighet att värma vatten för te/kaffe på rummet. Kylskåp. Bra AC. Wifi fungerar perfekt varje dag. Tv på rummet både många internationella kanaler och film från HBO. Personalen är alltid vänliga och även om jag ankom på morgonen fick jag mitt rum direkt. Om jag återvänder till Colombo återkommer jag mer än gärna till detta hotell. Bra boende till mycket bra pris!
Response from Telson on 28 Oct 2016
Thank you for your coomets

6/10 Okay

Kogy, Japan

Disliked: Staff & service, room comfort
Hotel locates Crowded area...
Hotell locates very crowded area, and in front of hevy traffices street. 10 mins from Bus terminal and 15 mins from Station by foot. A few restaurants around the hotel.
Response from Telson on 28 Oct 2016
Thank you for your commets