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Reviews of GSH Colombo

3.5 out of 5
GSH Colombo
382 Galle Road, Colombo, Western

Reviews

8.0

Very good

Rating 10 - Excellent. 82 out of 244 reviews" "
Rating 8 - Good. 99 out of 244 reviews" "
Rating 6 - Okay. 43 out of 244 reviews" "
Rating 4 - Poor. 7 out of 244 reviews" "
Rating 2 - Terrible. 13 out of 244 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Siva

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and new property!
Stayed 3 nights in Mar 2024

10/10 Excellent

Milton

Stayed 2 nights in Jan 2024

8/10 Good

SIVAKUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for all needs.
Stayed 2 nights in Dec 2023

6/10 Okay

Rizni

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 10 nights in Dec 2023

8/10 Good

Shanthi

Stayed 1 night in Sep 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV picture quality was not good. Also the choice of channels were insufficient. For a person who stayed 14 nights, it was boring because this was lacking.
Stayed 14 nights in Apr 2023

8/10 Good

Orphelia

Stayed 2 nights in Apr 2023

10/10 Excellent

Kulasegaram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2021

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very ffriendly staff and super service.. appreciate your service thanks.. we will back again...
Stayed 1 night in Jun 2020

10/10 Excellent

meeranazeer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

AHMED

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip
As always the hotel is best for the business stays in a budget. Also exchange currency / cinemas and shopping malls are near walkable by 5-10 min. Staffs are really nice
Stayed 3 nights in Feb 2020
Response from Manager on 11 Mar 2020
Dear Sir, Thank you for choosing GSH Colombo for your recent stay. We are delighted you enjoyed your stay and our facilities. We look forward to welcome you back, on a possible future visit. Regards, The GSH Team.

10/10 Excellent

SriPrabhakhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Central location. Walking distance to restaurants, banks, shopping centers etc. Very clean lobby, elevator, room and bath room. Want to give a big shout out to Anuradha from the front desk for his courteous, professional and friendly service. Same goes for Sakunthala and Susantha.
Stayed 2 nights in Feb 2020
Response from Manager on 11 Mar 2020
Dear Sir, Thank you for choosing GSH Colombo for your recent stay. We are delighted you enjoyed your stay and our facilities. We look forward to welcome you back, on a possible future visit. Regards, The GSH Team.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Mohamed

Stayed 3 nights in Oct 2019

8/10 Good

Nishanthan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gsh great stopover before touring the island
It was a quick and easy accessible stop. If you looking for 1-3 night stay good for the bucks, this could be the spot. Washroom clean Bed clean and Comfy Friendly staff People are very helpfully outside if you ask them for direction or recommendations/ will help with smile Avoid Eating At the hotel resturant mango - too expensive but for that money, you have find a lot of great restaurants just outside across the hotel / with in 100 meters left side of the hotel.
Stayed 1 night in Dec 2019

10/10 Excellent

ameer

Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
not happy with the food and services. no comments other than that
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service
Easy for transport facilities So many restaurants around the property
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Easy access to city and restaurants. A bit noisy because of Galle Road.
Stayed 3 nights in Sep 2019

8/10 Good

Vijayanathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it’s worth it for money and all the big shopping centre just a minute to reach. Very good restaurant just down
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location in Wellawatte and very nice & clean The staff are very friendly
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Sep 2019

10/10 Excellent

Kajaroganan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant.
Peace and quiet place to relax.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The bathrooms were clean. Staff were friendly. My room had a shared balcony. The curtains could be thicker though. During day, the sunlight gets directly in my room. This hotel is located in a very convenient location. Easy access to major shopping malls, hospitals etc. i would say this is value for money!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 9 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited the property with my partner. Hotel is situated in the quite easy place to get in without any disturbance. The reception staff were attentive and they did the check-In speedily. my partner was delighted from their welcome drink and special thank for that. however our first impression about the hotel was ok. And special thanks for Mr.Rajapaksha who has accompanied us to our room and provided information about the property. However, the hotel is consist with Indian Menus with limited options. we really faced a difficulty to order our food. however the plus point is my partner got delighted. Thanks GSH!
Stayed 1 night in Apr 2019

10/10 Excellent

Vijayanathan

Liked: Cleanliness, staff & service, room comfort
Mr Vijayanathan
It was very nice place
Stayed 2 nights in Apr 2019

10/10 Excellent

Janarthanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay two nights
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of travel and the extremely helpful staff. Two names to be mentioned the room boy Kapila and the Concierge Raja. Raja is the most efficient and friendly concierge we have met with in all our travels in Europe, America and Asia. On the downside is the noise from buses at early hours of the mornings.
Stayed 16 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Food and beverage was not as affordable as the rooms.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Disliked: Cleanliness
Room was ok, not that clean, towels smells bad couldn’t use it, bathroom was spacious and nice. Location was 5km from fort station. Nearest station was 20 mins walk.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with a very good restaurant with an international menu Travel desk personnel could be more friendly. Front desk staff and especially the security and porters go out of the way to help customers. Parking in front of the hotel is a problem
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Excellent location with a very good restaurant but parking is a problem
Stayed 4 nights in Feb 2019

8/10 Good

Manoharan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unable to set the air conditioning unit. Very cold even when set to 21 degrees. Needs resetting. Unable to fully open shower door. Only about 6 inch space to get in and out. WHB clash with door. One has to squeeze to get in and out
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.very clean and tidy helpful staff and good location.
Stayed 2 nights in Feb 2019

6/10 Okay

Kandiah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2019

10/10 Excellent

Manoharan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff from the front desk right through to housekeeping were most professional and courteous.Great location. I would highly recommend the GSH.
Stayed 3 nights in Jan 2019

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very professionally run hotel.
Stayed 2 nights in Dec 2018

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GSH Colombo is at a great location close to shop and transports. It is along the main road, but no outside noise disturbance and we had a peaceful goodnight sleep. The twin room is reasonably good in size and equipped with the modern amenities, comfortable bed and some accessories are resonantly replaced with new ones. Bathroom is big, neat and tidy. Aircon was perfectly working. As they mentioned in their hotel details, we have been provided with tea, coffee, kettle, minibar, soap Shampoo, ironing ect…. Room service was very pleasing, and the executive housekeeper was caring and always in assistance. Wi-fi connection was given. Hotel provides 24 hours reception help desk and fulfilled whatever we requested sending it to our room. The few times we travelled to other part of Sri Lanka, they made us very comfortable taking care of our bags and the officer in charge of bags helped a lot when we move in out of the hotel and to transport. It was very pleasing. Hotel checking in and out was excellent.
Stayed 1 night in Nov 2018

10/10 Excellent

Vasanthie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 5 nights in Nov 2018

6/10 Okay

Steven

Liked: Cleanliness
Disliked: Staff & service
Unhelpful staff Couldn’t help with transport or travel plans Very noisy rooms from the road so unable to sleep
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Yogaratnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from The GSH Team on 10 Dec 2018
Dear Sir, Thank you for choosing GSH Colombo for your recent stay. We are delighted you enjoyed your stay and our facilities. We look forward to welcome you back, on a possible future visit. Regards

8/10 Good

Manoharan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from The GSH Team on 10 Dec 2018
Dear Sir, Thank you for choosing GSH Colombo for your recent stay. We are delighted you enjoyed your stay and our facilities. We look forward to welcome you back, on a possible future visit. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
General speaking was Ok. we had a problem with water heater 3 times they fix it Quick only problem we had one bar of soap every 2 days i had to ask for a second One but otherwise is a good place thank you Art.
Stayed 14 nights in Nov 2018
Response from The GSH Team on 10 Dec 2018
Dear Sir, Thank you for choosing GSH Colombo for your recent stay.We are extremely sorry for any inconvenience caused, while thanking you for all recommendations. We look forward to welcome you back, on a possible future visit. Regards