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Reviews of Lindner Hotel Leverkusen Bayarena, part of JdV by Hyatt

4 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 206 out of 449 reviews" "
Rating 8 - Good. 183 out of 449 reviews" "
Rating 6 - Okay. 38 out of 449 reviews" "
Rating 4 - Poor. 15 out of 449 reviews" "
Rating 2 - Terrible. 7 out of 449 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for Bayarena
Stayed 4 nights in Feb 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Dagmar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the stay at the arenA and were able to take a close look at the green. The boys loved the history of the players and the football story’s. Excellent staff!
Stayed 1 night in Oct 2023

8/10 Good

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay at this hotel, the receptionist was really helpful and friendly when we checked in and made sure to add personal touch of letting my boys see the football pitch. Nothing was a problem, great time and great value. Would have been great to know the parking charges before we went as we expected parking as part of the just staying at the hotel.
Stayed 1 night in Aug 2023
Response from Team Lindner on 30 Aug 2023
Dear Gemma, Thank you for the nice feedback.We hope to see you again soon.With kind regardsYour Team Lindner Hotel Leverkusen Bayarena

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Excellent stay at this stylish and friendly hotel. All rooms are directly over the bar and reception area but the superb sound proof doors mean no noise disturbs you in the room. Rooms were well equipped and in reasonable condition, in need of a little updating in places. Bathroom was excellent. Suggestions - €25 per person for breakfast too pricey. We had a deluxe room and were surprised to find no tea making facilities.
Stayed 3 nights in Aug 2023

2/10 Terrible

David, Disley

Stayed 1 night in Aug 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really unique hotel on a match day. Amazing team spirit
Stayed 2 nights in Mar 2023
Response from Susanne Jakubczyk on 13 Mar 2023
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Susanne Jakubczyk, Verwaltungsassistentin

2/10 Terrible

Benoit

Stayed 1 night in Sep 2022
Response from i.A. Nathalie Dyck on 29 Sept 2022
Dear Mr. Castagnou,thank you for the feedback.Please let us know, why your stay was terrible, so we can act on it.with kind regards,Your Team Lindner Hotel Bayarena

8/10 Good

Kate

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a loud banging noise during my first night. I switched the air conditioning off for my second night and there was no loins banging noise in my room (326) or in my colleagues (325) so that may need checking. Aside from that it was a good stay.
Stayed 2 nights in Sep 2022

10/10 Excellent

R M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff!
Stayed 2 nights in Aug 2022

8/10 Good

Dan

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2022

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Germany visit
First class hotel! Enjoy every time I visit Germany. Great food are very helpful staff
Stayed 3 nights in Nov 2021

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from Nadine Müller, Empfangsleitung on 16 Jan 2021
Wir freuen uns sehr, sagen lieben Dank und gerne bis bald in Leverkusen. Herzliche Grüße, Nadine Müller, Empfangsleitung

6/10 Okay

Cagri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good for short stay
Rooms old fashioned and breakfast was very poor (I think it is due to the pandemics situation) but professional hotel staff and clean rooms, for one or two days business stay it should be fine
Stayed 1 night in Nov 2020
Response from Nadine Müller, Empfangsleitung on 16 Jan 2021
Thank you for the feedback... due to the current situation our breakfast buffet is currently very limited. We would be pleased to welcome you again in Leverkusen. Kind regards from Leverkusen, Nadine Müller, Front Office Manager

10/10 Excellent

Mo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with friendly staff.
Great service and very friendly staff. Great value for money. Have stayed here many times and will stay here again!
Stayed 1 night in Sep 2020
Response from Nadine Müller Front Office Manager on 30 Sept 2020
Thank you very much for your feedback... We hope to welcome you again in our hotel. Many greetings from Leverkusen

8/10 Good

Maio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t realize when booking it, but the hotel is attached to
Stayed 1 night in Feb 2020
Response from Nicole on 2 Mar 2020
We thank you for your review and hope that you enjoyed it so much that you will be our guest again. Best regards, Nicole Kim, Assistant to the Manager

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Nicole on 24 Oct 2019
Wir danken Ihnen für Ihre Bewertung, freuen uns, dass es Ihnen gefallen hat und würden Sie gerne wieder bei uns begrüßen. Herzliche Grüße, Nicole Kim, Direktionsassistentin

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from Nicole on 2 Oct 2019
Besten Dank. Schön, dass es Ihnen bei uns gefallen hat. Über ein Wiedersehen würden wir uns sehr freuen. Herzliche Grüße, Nicole Kim, Direktionsassistentin

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Nice hotel, good bar and rooms are clean and comfortable. Perfect for business travel but a little difficult to get to Bayer site in morning other than getting a short train and walk.
Stayed 2 nights in Sep 2019
Response from Nicole on 27 Sept 2019
Thank you very much for the good evaluation of your stay. Nice that you liked it. Maybe you will visit us again. It would be a pleasure for us. Best regards, Nicole Kim, Assistant to the Manager

10/10 Excellent

B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for football.
Lovely hotel. Great staff. Great for football fans. Actually in stadium.
Stayed 2 nights in Aug 2019
Response from Nicole on 3 Sept 2019
Wonderful, thank you very much. We are pleased that you enjoyed your stay an hope to see you again. Best regards, Nicole Kim, Assistant to the Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flew over for Leverkusen game , 2nd stay at hotel and yet again everything was superb , very helpful and friendly staff , excellent food and drinks and very clean room , we look forward to visiting and staying again
Stayed 1 night in Apr 2019
Response from Nicole on 24 Apr 2019
Wow, thank you very much for your great feedback. We are very pleased that you liked it again so much with us. Then hopefully see you soon. Best regards, Nicole Kim, Assistant to the Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Nicole on 3 May 2019
Besten Dank. Schön, dass es Ihnen bei uns gefallen hat. Gerne würden wir Sie wieder bei uns begrüßen. Herzliche Grüße, Nicole Kim, Direktionsassistentin

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Nicole on 3 May 2019
Es freut uns, dass es Ihnen bei uns gefallen hat. Wir sagen lieben Dank für Ihre Bewertung und gerne bis bald. Herzliche Grüße, Nicole Kim, Direktionsassistentin

10/10 Excellent

JL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, connected to the stadium. Staff members were great. I showed up early and they invited me for a free breakfast even though I wasn’t even officially checked-in. After breakfast I was told that a room still wasn’t available and to just wait for a few more minutes. To my surprise, they actuall came and got me to advise that my room was available. I’ve never been to a hotel we’re I needed to do an early booking and the staff actually came looking for me to advise that the room was ready. Highly recommended hotel.
Stayed 1 night in Mar 2019
Response from Nicole on 21 Mar 2019
Thank you very much for your nice Feedback an your recommendation. We are very pleased that you enjoyed your stay with us. It would be a pleasure for us to welcome you back again. Best regards, Nicole Kim, Assistant to the Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome football stadium. Very nice and friendly staff
Stayed 3 nights in Jan 2019
Response from Nicole on 29 Jan 2019
Thank you for your nice feedback. We are happy that you enjoyed your stay and hope to see you again. Best regards, Nicole Kim, Assistant to the Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lindner is a Great Hotel. However, no one answers the phone. We were arriving late for check in and it took over 3 hours to reach personnel.
Stayed 1 night in Oct 2018
Response from Nicole on 11 Nov 2018
Thank you for your feedback. We are pleased that you enjoyed your stay with us, although there were problems to reach us by telephone. We are sorry for this, but we don't have an explanation for it. Ww would be happy to welcome you again. Best regards, Nicole Kim, Assistant to the Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Nicole on 9 Nov 2018
Thank you very much for your rating. We would like to welcome you back again. Best regards, Nicole Kim, Assistant to the Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5***
First class service as always
Stayed 2 nights in Oct 2018
Response from Nicole on 9 Nov 2018
Wow, thank you very much. We are very pleased that you enjoyed your stay with us again. Hopefully see you soon. Best regards, Nicole Kim, Assistant to the Manager

10/10 Excellent

James, Northampton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel
Good rooms and a great location inside the stadium. About a 15 min walk from the train station.
Stayed 1 night in Sep 2018
Response from Monja L on 5 Sept 2018
Thank you very much for your review. Hope to welcome you again in Leverkusen. Knd regards, Monja Lorré, Revenue Manager

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Monja Lorre on 20 Apr 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Monja Lorre, Revenue Manager

8/10 Good

David, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business.
Late booking, great value, avoid on match days and during Dusseldorf/Cologne trade fairs
Stayed 1 night in Mar 2018
Response from Monja on 10 Apr 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Nice picture, thank you for share this. Sincerely, Monja Lorre Revenue Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for football fans.
Great facilities including a sauna and gym. The staff are friendly and very accommodating. Excellent breakfast selection of hot and cold food. The pancake machine broke so chef prepared a batch to order. A 15 minute walk from the train station which is 15 mins to Cologne and Düsseldorf. There are a couple of good restaurants near the hotel serving good local food, well worth a visit. The hotel is attached to Bayer Levekusens ground, for a footie fan like me was an added bonus. Unfortunately, no game the week end I stayed but managed a FC Koln game instead.
Stayed 2 nights in Mar 2018
Response from Monja Lorre on 11 Mar 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Monja Lorre, Revenue Manager

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Great hotel. Perfect for the stadium. Great food and service
Response from Monja L. on 26 Feb 2018
Dear Guest, thank you very much for your review. We are happy to see that you enjoyed your stay. Maybe we will see you again in our hotel? Kind regards, Monja Lorre, Revenue Manager

8/10 Good

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leverkusen Stay
I stay at the Lindner BayArena when I am Leverkusen for meetings with my company headquarters. The Lindner staff is always helpful and friendly. The rooms are always clean and quiet. The restaurant serves a tasty breakfast buffet and a reasonable menu for dinner. The wait staff and bartenders are always friendly and helpful. I recommend the hotel without reservation.
Stayed 3 nights in Jan 2018
Response from Monja L. on 30 Jan 2018
Dear Gregory, thank you very much for that great review. Hope to see you many more times in our hotel. Kind regards, Monja Lorre, Revenue Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Dear Guest, thank you very much for you review. Hope to see you again in Leverkusen. Maybe next year? Kind regards, Monja Lorre, Revenue Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant staff, especially the bar staff.
Stayed at the Lindner for 4 nights on business in Leverkusen. Everything was pretty much spot on, including the food. The 5 star rating though is down to the staff. Everyone at the hotel was helpful and friendly, but the bar staff deserved special praise. The Hotel was really busy on a couple of evenings with large groups of people hitting the bar at the same time - but they were on the ball and on more than one occasion served my colleague and I just as we'd run dry. We had a really good laugh with them too. I'll definitely be staying here again.
Stayed 4 nights in Jul 2017
Response from Jessica on 28 Jul 2017
Dear guest, Thank you for your wonderful feedback. Especially our bar staff is happy about such positive words. It´s a pleasure for us that you enjoyed your stay with us and we hope to see you again soon. With kind regards / Jessica Martens

10/10 Excellent

Brian, Wigan,UK

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel , part of football stadium
Excellent facilities. Staff all friendly, efficient and happy to help at all times .Nothing was too much trouble and every part of our stay was well organised and pleasant
Stayed 2 nights in Jun 2017
Response from Nicole on 19 Jun 2017
Dear Brian, thank you very much for your great review. We are very happy that you enjoyed your stay and we hope to see you again. With Kind regards / Nicole Kim / Assistant to the Manager

8/10 Good

Janice

Liked: Cleanliness, property conditions & facilities, room comfort
Overpriced and costly parking
The hotel is nice but overpriced for what you get and they use every opportunity to get more money from you for things that should be included at the price they charge - wifi, parking is $20 for the night.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Leverkusen
The best choice for Hotel in Leverkusen. Large comfortable rooms and nice breakfast
Response from Nicole on 5 May 2017
Dear guest, we are very happy that you enjoyed your stay and thank you very much for your great review. We hope to see you again soon. With kind reagrds Nicole Kim Assistant to the Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly hotel
Great hotel for business. All amenities that would be expected, have stayed several times. Good wifi. My main gripe is poor thin pillows that offer no support. Everything else is great
Response from Nicole on 5 May 2017
Dear guest, thank you very much for your feedback and we are and that you enjoyed your stay. Your comment concning our pillows will be discussed. Maybe you will visit us again? It would be a pleasure for us. With kind reagrds Nicole Kim Assistant to the Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on 29 Nov 2016
Lieber Gast, wir danken Ihnen für Ihre Bewertung und würden uns freuen, Sie wieder als Gast bei uns begrüßen zu dürfen. Herzliche Grüße Nicole Kim Direktionsassistentin

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but not for business
Pleasant rooms and good value. Staff very friendly and helpful. Not recommended for a business stay: apalling WiFi speeds and bar and restaurant were closed with few alternatives in the area.
Response from General Manager on 5 Aug 2016
Dear guest, thank you for your review and the constructive comments which will help us to improve our services. We would be pleased to welcome you again with us. Best regards from Leverkusen Christine Bothe

8/10 Good

Runners review

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel + Bayer04 arena!
Overall:4.3 Breakfast: 4.5 (very good, nice variety, but not 20e worth) Rooms: 4 (basic, small tv, channels 2eng + more than 20 German + 1 Russian) Hotel facilities: 4.5 (new and cosy, sauna + gym) Wifi: 3.0 (bad connection in the room, better connection at the lobby) Location: 10-15 min from the railway station, park next to the hotel and of course Bayer04 arena!!!! highway 50m from the hotel - sound isolation is good) Food options in vicinity: McDonald's - across the street, nice restaurant 300m down the street "Haus am Park" Would I stay again: yes!
Response from Nicole on 24 Jun 2016
Dear guest, thank you very much for your review and your recommendation. We are very happy that you enjoyed your stay with us and it would be a pleasure for us if you would visit us again. With kind regards Nicole Kim Assistant to the Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Bundersliga
Great hotel if you wanna attend a bundersliga game (Bayer Leverkusen). 20 euros for overnight parking is excessive though
Response from Nicole on 16 Jul 2016
Dear guest, thank you very much for your Review. We are very happy that you enjoyed your stay with us and we hope to see you again very soon. Alternative to our parking lot we recommend you the nearly, cost-free parking facilities all around the BayArena. With kind regards Nicole Kim Assistant to the Manager

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Nicole on 25 Jun 2016
Lieber Jan, vielen Dank, dass Sie uns bewertet haben und Ihnen der Aufenthalt bei uns gefallen hat. Vielleicht sieht man sich bald wieder? Wir würden uns auf jeden Fall sehr freuen! Herzliche Grüße aus Leverkusen / Nicole Kim / Direktionsassistentin

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Nicole on 25 Jun 2016
Lieber Jan, vielen Dank, dass Sie uns bewertet haben und Ihnen der Aufenthalt bei uns gefallen hat. Vielleicht sieht man sich bald wieder? Wir würden uns auf jeden Fall sehr freuen! Herzliche Grüße / Nicole Kim / Direktionsassistentin

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Nicole on 25 Jun 2016
Dear Jose, thank you very much for your review. Maybe you will visit us again if you stay in Germany? It would be a pleasure for us. With kind regards / Nicole Kim / Assistant to the Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bay Arena Leverkusen
Nice stay since my trip was for business purposes. Hotel is pretty new and everything is in great condition. It's attached to the Bay Arena stadium so it's perfect for attending a football game. Nice staff and service and good bar/restaurant in the lobby. Breakfast is also offered in the morning. While breakfast is a bit expensive, the variety of options and food quality are great. The major downside was the free slow internet (you can pay extra for a high speed option)and hotel's suburban location. There is nothing around aside from a McDonald's across the street. Depending on the purpose of your trip this hotel could be a great choice at a reasonable price.
Response from Nicole on 17 Feb 2016
Dear guest, thank you very much for your review. We are very happy that you enjoyed your stay with us and we hope to see you again very soon. With kind regards Nicole Kim Assistant to the Manager