The hotel is really well located for the Christmas markets, I would say it's about a 10 minute walk (depending on how fast you walk) to the Cathedral market and about a 3 minute walk to the station. The hotel staff were all nice and welcoming. We only had one slight issue, we were in an nice room right by reception and were asked on our first night whether we would move to a smaller room as they have another booking with a small child we were told that it wasn't a problem if we did not want to move (which we didn't) the next morning when we gave them our decision they told us we had to move anyway? They did wave the city tax and refunded us 10 euros and a little gift in our new room which was a nice touch. It just initially was not handled well, If they had told us in the first place that there had been a mix up but apologised and offered us what they gave us we would of been absolutely fine it was just a bit frustrating to be asked then told. The presumably owner came over to us at breakfast and did apologise and that was a nice touch and it was a big misunderstanding so it didn't spoil our time just a bit of an inconvenience. The breakfast is nice, enough choice and all the food was clearly very fresh! However there is not much room so suggest going early. The hotel is very clean, I lost an earring back in the first room and they returned so clearly do thorough cleans of the room. Overall happy with our stay and had a great time at the Christmas Markets.