Exterior

Reviews of Comfort Inn & Suites Coeur d'Alene

3.5 out of 5
Comfort Inn & Suites Coeur d'Alene
702 W. Appleway Avenue, Building B, Coeur d'Alene, ID

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1003 reviews" "
Rating 8 - Good. 240 out of 1003 reviews" "
Rating 6 - Okay. 62 out of 1003 reviews" "
Rating 4 - Poor. 26 out of 1003 reviews" "
Rating 2 - Terrible. 26 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kiara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a perfect place to stay for our little family!
Stayed 4 nights in May 2024

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very large. It had 2 separate areas each with ample counter space and sinks. Very nice. Extra cabinet space as well.
Stayed 1 night in May 2024

8/10 Good

ANA

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were very friendly and overall the stay was good. It’s not the best comfort inn I’ve stayed at but it’s still a good place to stay overall. With a little better attention paid to cleaning of the rooms and fixing the jets in the hot tub I think this place could work its way up to one of the best!
Stayed 2 nights in May 2024

10/10 Excellent

anna-marie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel was clean and nice check in was fast and they were very helpful. Would stay again family
Stayed 1 night in May 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great room!
Stayed 1 night in May 2024

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

6/10 Okay

Carolina

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, large room.
Stayed 1 night in Apr 2024

10/10 Excellent

Glory

Stayed 1 night in Apr 2024

10/10 Excellent

Rimantas

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 1 night in Apr 2024

10/10 Excellent

Katlin

Stayed 1 night in Apr 2024

10/10 Excellent

Russell, Port Orchard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice check in lady!
Stayed 1 night in Apr 2024

10/10 Excellent

MARIAN DENISE

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Cherish

Liked: Amenities
great price for a beautiful room. The hotel is tucked away off the main street. Not noisy. Front desk help and check was lovely. The pool and hot tube were just what I needed. I’ll be back.
Stayed 1 night in Apr 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All wad great
Stayed 1 night in Apr 2024

10/10 Excellent

Lynette, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have not stayed at this motel before. We will definitely search this place to stay at our next visit to the area.
Stayed 1 night in Apr 2024
Response from AGM on 22 Apr 2024
Thank you for your perfect rating review. We appreciate the time you took relay your feedback.We hope that your travels to Coeur d'Alene was a great time and we look forward to hosting you again at our property on your next visit.

10/10 Excellent

Alin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, hospitable staff. Not many options for breakfast. All good, would stay again.
Stayed 1 night in Apr 2024
Response from AGM on 22 Apr 2024
Thank you for your valuable feedback. We are delighted to hear you enjoyed your stay with us and hope to see you again soon! Safe Travels!

10/10 Excellent

Dina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we visit our daughter, it is always a great stay. Comfortable and clean with great friendly staff.
Stayed 3 nights in Apr 2024
Response from AGM on 19 Apr 2024
Thank you for you wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!

8/10 Good

Yuan-Jye, ISSAQUAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from AGM on 19 Apr 2024
Thank you for your review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked it so much we’re staying there for two weeks on our next stay in 10 days.
Stayed 4 nights in Apr 2024
Response from AGM on 19 Apr 2024
Your positive comments on our room facilities are much appreciated. We aim to provide a home away from home experience with all the necessary comforts, and we're delighted to know we achieved this for you.

10/10 Excellent

Katlynn

Stayed 1 night in Apr 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay, we had a family trip and it was a great location.
Stayed 1 night in Apr 2024
Response from AGM on 12 Apr 2024
Thank you for you wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, room was clean, pool was clean, road noise from i90, tons of parking, restaurants nearby. No complaints!
Stayed 1 night in Mar 2024
Response from AGM on 6 Apr 2024
Your positive comments on our room facilities are much appreciated. We aim to provide a home away from home experience with all the necessary comforts, and we're delighted to know we achieved this for you.

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Kids were disappointed the pool needed to be emptied and cleaned while we were there, but totally understandable and the staff was friendly about it.
Stayed 1 night in Feb 2024
Response from Front Desk Guest Services on 24 Mar 2024
Dear Holly,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed our breakfast offerings during your stay. We apologize for any inconvenience caused by the pool maintenance; however, ensuring a clean and safe environment for our guests is always our top priority. We're glad to hear that our staff handled the situation with friendliness and understanding. We appreciate your understanding and hope to welcome you and your family back for a future stay where everything is in perfect order.Warm Regards, Front DeskComfort Inn & Suites

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness
Disliked: Amenities
My wife is what some might call a “clean freak”. Every time we stay in a motel she always brings Clorox wipes and wipes down everywhere. This time she actually said that this was the cleanest place we’ve been
Stayed 4 nights in Mar 2024
Response from AGM on 19 Mar 2024
Hello Steve, Thank you so much for taking the time to share such positive feedback about your recent stay with us! We are thrilled to hear that your wife, who clearly has high standards for cleanliness, found our hotel to be the cleanest she's ever experienced.Ensuring a clean and comfortable environment for our guests is one of our top priorities, and it's incredibly rewarding to know that our efforts have been recognized and appreciated. We'll make sure to share your comments with our staff, as it serves as a wonderful motivation for them to continue delivering exceptional service.We look forward to welcoming you both back for another enjoyable stay in the future!Warm regards,Staff & Management

10/10 Excellent

Randi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly!
Stayed 1 night in Mar 2024
Response from Comfort Inn & Suites on 17 Mar 2024
Thank you so much for your kind words, Randi! We're thrilled to hear that you found our staff to be friendly during your stay. Providing excellent service and a warm atmosphere for our guests is always our top priority. We hope to welcome you back again soon for another memorable experience at our hotel! If there's anything else we can do to enhance your future visits, please don't hesitate to let us know. Safe travels!Warm RegardsFront Desk Comfort Inn & Suites

10/10 Excellent

Laurie

Stayed 1 night in Mar 2024
Response from AGM on 6 Apr 2024
We appreciate your feedback. It's fantastic to hear you enjoyed our location and amenities.

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk Services on 13 Mar 2024
Dear Shane, Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a fantastic experience during your stay with us. Providing exceptional service and creating memorable moments for our guests is our top priority. We truly appreciate your 5 out of 5 rating and hope to welcome you back again soon for another outstanding stay. If there's anything else we can do to enhance your future visits, please don't hesitate to let us know.Front Desk ServicesComfort Inn & Suites

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2024
Response from Front Desk Guest Services on 10 Mar 2024
Dear Sharon,Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you found our hotel to be a good place to stay. Your satisfaction is our priority, and we're glad to have met your expectations.If there are any areas where you believe we can improve and elevate your experience to a 5-star level, please do not hesitate to let us know. Your insights are invaluable to us as we continuously strive to enhance our guests' experiences.We hope to have the pleasure of welcoming you back again in the future for an even more memorable stay.Warm regards,Front DeskComfort Inn & Suites

6/10 Okay

Dorothy

Travelled with partner
Noise from freeway
Stayed 2 nights in Feb 2024
Response from AGM on 9 Mar 2024
Hello Dorothy, We apologize for the inconvenience caused by the noise from the freeway during your stay. Our team strives to provide a peaceful and comfortable environment for all our guests, and we understand the importance of a good night's rest. We will take your feedback seriously and explore potential solutions to minimize the impact of external noise for future guests. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable experience.Take care, Staff & Management

10/10 Excellent

Phillip

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice well kept property. Easily accessible, but safe.
Stayed 2 nights in Mar 2024
Response from AGM on 9 Mar 2024
Thank you, Phillip, for your kind review and perfect score! We're delighted to hear that you found our property well-kept and easily accessible while also feeling safe during your stay. Providing a comfortable and secure environment for our guests is our top priority. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, amenities
Awesome desk attendant … very friendly and helpful.
Stayed 1 night in Mar 2024
Response from AGM on 9 Mar 2024
Hello Debbie, Thank you for your fantastic review! We're thrilled to hear that our desk attendant made a positive impression on your stay with their friendly and helpful service. Providing excellent customer service is a cornerstone of our hospitality philosophy, and we're glad that our team member exceeded your expectations. We'll be sure to pass along your kind words to them. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay. If there's anything else we can do to make your experience even better, please don't hesitate to let us know.Safe Travels, Staff & Management

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities
Clean, spacious, comfortable
Stayed 1 night in Feb 2024
Response from AGM on 3 Mar 2024
Hello Ashley, Thank you for the perfect review and kind words! We are happy to hear that you enjoyed your stay and hope to see you again soon! Safe Travels, Staff & ManagementComfort Inn & SuitesCoeur d'Alene, Idaho

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent & accommodating from the jump. Rooms were so quiet & cozy. Beds were great! Bfast was typical hotel bfast, but the dining area was clean w/ welcoming staff.
Stayed 2 nights in Feb 2024
Response from AGM on 3 Mar 2024
Hello Tiffany, Thank you for the perfect review! We are happy to hear that you enjoyed your stay and hope to see you again soon! Safe Travels, Staff & ManagementComfort Inn & SuitesCoeur d'Alene, Idaho

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from AGM on 3 Mar 2024
Hello Ashley, Thank you for providing us your feedback, we appreciate the perfect score and are delighted to hear that you enjoyed your stay and hope to see you again soon! Safe Travels, Staff & ManagementComfort Inn & SuitesCoeur d'Alene, Idaho

10/10 Excellent

Lisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable, everyone had a smile. Very clean. Nice variety for breakfast. Waffles, eggs, sausage, buscuits gravy, ceareal, oatmeal, fruit, yogert.
Stayed 1 night in Feb 2024
Response from AGM on 3 Mar 2024
Hello Lisa, Thank you for the perfect score and kind words! We are happy to hear that you enjoyed your stay and hope to see you again soon! Safe Travels, Staff & ManagementComfort Inn & SuitesCoeur d'Alene, Idaho

8/10 Good

Karmen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and it is conveniently located for what we are in town for.
Stayed 1 night in Feb 2024
Response from AGM on 3 Mar 2024
Hello Karmen!Thank you for providing us your feedback about your most recent stay with us. We are happy to hear that you enjoyed your stay and hope to see you again soon! Safe Travels, Staff & ManagementComfort Inn & SuitesCoeur d'Alene, Idaho

2/10 Terrible

Gisela, Sammamish

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our heater/ac didn’t work at all. The room was boiling hot and the window only opened two inches. We barely slept cause we opened the window and all the noise from the highway was loud …. Between the extra hot room and the road noise it was not at all a restful night. We left to get on the road again exhausted
Stayed 1 night in Feb 2024
Response from AGM on 15 Feb 2024
Hi Gisela, On behalf of the entire staff, I sincerely apologize for the heating and A/C issue you experienced during your stay. We definitely appreciate you letting us know so that we can address the issue right away. In the future, we encourage you to let us know right away. We hope you return to visit us when you return to the area. Best Regards, Staff & Management

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo trip, great breakfast.
Excellent stay for me by myself!
Stayed 1 night in Feb 2024
Response from AGM on 3 Mar 2024
Hello William, Thank you for the kind words and perfect score! We are happy to hear that you enjoyed your stay and hope to see you again soon! Safe Travels, Staff & ManagementComfort Inn & SuitesCoeur d'Alene, Idaho

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is large and clean. The staff are friendly. It is also close to many shopping plaza and downtown Coeur D'Alene. Convenient place to stay.
Stayed 1 night in Feb 2024
Response from AGM on 3 Mar 2024
Hello Angel, Thank you for your kind words and perfect score! We are happy to hear that you enjoyed your stay and hope to see you again soon! Safe Travels, Staff & ManagementComfort Inn & SuitesCoeur d'Alene, Idaho

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Peace and quiet
Nice quiet stay got much needed rest during my cross country drive to Washington from the east coast. Only negative was there was a big orange stain on the sitting area carpet other than that i enjoyed my stay.
Stayed 1 night in Feb 2024
Response from AGM on 3 Mar 2024
Hello!Thank you for providing us your feedback about your most recent stay with us. We are happy to hear that you enjoyed your stay and hope to see you again soon! Safe Travels, Staff & ManagementComfort Inn & SuitesCoeur d'Alene, Idaho

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from AGM on 3 Mar 2024
Hello Timothy,, Thank you for providing us your feedback about your most recent stay with us. We are happy to hear that you enjoyed your stay and hope to see you again soon! Safe Travels, Staff & ManagementComfort Inn & SuitesCoeur d'Alene, Idaho

8/10 Good

Jacqlin

Stayed 1 night in Jan 2024
Response from AGM on 3 Mar 2024
Hello Jacqlin, Thank you for providing us your feedback about your most recent stay with us. If there is anything that we could have done to make your stay more comfortable, please reach out! We want to be your home away from home while you are traveling. We are happy to hear that you enjoyed your stay and hope to see you again soon! Safe Travels, Staff & ManagementComfort Inn & SuitesCoeur d'Alene, Idaho

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from AGM on 3 Mar 2024
Hello Rodney, Thank you for your feedback and perfect score! We are happy to hear that you enjoyed your stay and hope to see you again soon! Safe Travels, Staff & ManagementComfort Inn & SuitesCoeur d'Alene, Idaho

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were great, new and clean. Some remodeling was going on in the lobby area. But my room was excellent. The receptionists were very helpful and friendly.
Stayed 1 night in Jan 2024
Response from AGM on 3 Mar 2024
Hello David, Thank you for the kind words and perfect review! We are happy to hear that you enjoyed your stay and hope to see you again soon! Safe Travels, Staff & ManagementComfort Inn & SuitesCoeur d'Alene, Idaho

10/10 Excellent

MARK

Stayed 2 nights in Jan 2024
Response from AGM on 3 Mar 2024
Hello Mark, Thank you for providing us your feedback about your most recent stay with us and the perfect score! We are happy to hear that you enjoyed your stay and hope to see you again soon! Safe Travels, Staff & ManagementComfort Inn & SuitesCoeur d'Alene, Idaho

8/10 Good

Kathryn, McMinnville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from AGM on 3 Mar 2024
Hello Kathryn, Thank you for providing us your feedback about your most recent stay with us. We are happy to hear that you enjoyed your stay and hope to see you again soon! Safe Travels, Staff & ManagementComfort Inn & SuitesCoeur d'Alene, Idaho

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from AGM on 3 Mar 2024
Hello Bernard, Thank you for the perfect review! We are happy to hear that you enjoyed your stay and hope to see you again soon! Safe Travels, Staff & ManagementComfort Inn & SuitesCoeur d'Alene, Idaho

10/10 Excellent

Milo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about our stay was excellent. I appreciate the clean and comfortable room, quick service at the front counter, and the quietness of the hotel. The only thing that could have made this stay better was to have some potatoes for breakfast.
Stayed 3 nights in Dec 2023