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Reviews of Motel 6 Cocoa Beach, FL

2 out of 5
Motel 6 Cocoa Beach, FL
3701 North Atlantic Ave, Cocoa Beach, FL

Reviews

6.4
Rating 10 - Excellent. 250 out of 1004 reviews" "
Rating 8 - Good. 218 out of 1004 reviews" "
Rating 6 - Okay. 171 out of 1004 reviews" "
Rating 4 - Poor. 146 out of 1004 reviews" "
Rating 2 - Terrible. 219 out of 1004 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

sierra

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff is great! Wish there had been a room with a refrigerator available
Stayed 4 nights in May 2024

4/10 Poor

Howard

Disliked: Amenities
No refrigerator or coffee pot in room and no chairs. Air conditioner barely kept the room cool. You will be charged an extra $20 if you check in before 3:00pm. Location was good. Only one block from beach access.
Stayed 1 night in May 2024

2/10 Terrible

Robert & Constance

Got sick & left early
Stayed 2 nights in May 2024

2/10 Terrible

Jazel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioner did not work at all. Room 269
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Jazel,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
I had to refuse 2 rooms before I got one that was suitable.... Air conditioner didn't work in one, the second was next to a woman with loud uncontrolled small dogs....none had clean floors under the bed...!!
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Michael,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service
Pool was nice
Stayed 7 nights in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Frank,Thank you for the excellent rating!! Maz K.#Team6

4/10 Poor

Cheryl

Disliked: Property conditions & facilities
I don’t think they cleaned under the bed in a very long time! Tried to get towels, they said they can’t until 8 am went at 8:15 they made me wait until 9 something, so bring your own towels. The pool was nice and I know you get what you pay for, so the location is excellent. The property condition not so much. The amount of editing done to the photos is crazy. Room smelled terrible. They came and sprayed air freshener, that’s about all they did. Staff were fairly friendly. Our smoke detectors were ripped out of the ceiling so luckily nothing happened.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 20 May 2024
Hi Cheryl,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

8/10 Good

John

Maybe the nicest thing about this motel is its big, cool, clean, and deep swimming pool. The property is a little decrepit, but not too bad. Only a three minute walk from the beach, and they have a rinse-off shower back at the motel. Rooms are basic: smallish TV, no fridge, you even have to ask for an ice bucket, but the rooms were clean, and the bath facilities were fine. no regrets. I’d come back next time I visit Cocoa Beach.
Stayed 3 nights in May 2024
Response from Nancy Y. on 14 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Louis

Disliked: Property conditions & facilities
H/cap room not available, room w/refrigerator not available.Wife has medicine needs to be kept cold.First and last time I will book with you!
Stayed 1 night in May 2024
Response from Nancy Y. on 14 May 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Marlaina

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Brand Experience Team on 16 May 2024
Hi Marlaina, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

10/10 Excellent

Tevis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that a public beach was a 5 min walk away
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 14 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Dean

Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 9 May 2024
Hi Dean,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 Excellent

Katy

Stayed 1 night in Apr 2024

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst ever
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Rebecca,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Brenda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
didn't like the roach we were sharing the room with , didn't like the paper cup that leaked when you put water in them , didn't like the fact we couldn't leave cause the door key wouldn't work, desk clerk came and verified it wasn't our stupidity and then told us if we needed to leave just let her know so she could lock the room , no thanks
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Brenda,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

6/10 Okay

Aaron

Liked: Staff & service
Disliked: Cleanliness, amenities
Lots of dead bugs in the room but clean otherwise. You get what you pay for
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Aaron, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie#Team6

4/10 Poor

Tiffani

Stayed 1 night in Apr 2024

8/10 Good

Phillip

Stayed 1 night in Apr 2024

6/10 Okay

Darlene De Roeck

Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Terrible

Deborah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property had beg bug walls where falling apart stayed 10 minutes and left absolutely horrible
Stayed 1 night in Apr 2024

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is run down. There are crackheads living there in multiple rooms. No pool towels for the 3 days i was there. The Office is closed at 11pm so you better not take a late flight in. Do yourself a favor and pay more to stay elsewhere. Office staff was polite and helpful.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Christopher, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Natalie #Team6

8/10 Good

TIA

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Mickayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy check in. Simple for me I was going on a cruise .
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Mickayla, Thank you for positively rating your stay!Natalie #Team6

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
The smoke alarm went off for four days. Ridiculous I will be calling the handicapped association on this. Just wow
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Melissa, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

2/10 Terrible

Janet

Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

roderick

Liked: Staff & service, property conditions & facilities
Ac was on last leg could not Keep room cool and it was 76-77degrees outside and 78 degrees inside If I keep door open it could have cooled room more than ac which was set for 68 Desk was very worn and door lock but had a major seal issue
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Roderick, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

2/10 Terrible

Phillip

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were closed when we arrived at 11:30 pm the day of our check in. Last employee left and said there was nothing he could do. They’re short staffed, the office is locked and we couldn’t be helped. We had to figure out a different hotel for the next hour and a half since we took an Uber an hour from the airport to get to the hotel, so we walked 8 blocks with large luggage bags to a different hotel.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Phillip, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

4/10 Poor

Lionel, Thornton

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 25 Apr 2024
Hi Lionel,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

2/10 Terrible

Joseph

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
NO ROOMS AVAILABLE!!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Joseph,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

tom

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We got back to our rooms after a late dinner and found issues in our rooms. A room had a damaged light fixture at the bed, a pillow case was stained. In the other room we had a large insect we thought was cockroach. We called the staff and were informed they were busy but would arrive ASAP. About roughly five minutes they showed up and killed the insect and told us it was a waterbug that entered from the outside. We asked for a refund and said we were leaving. They said they cannot do a refund. Am bringing this up to head office.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Good

Bryan

Stayed 1 night in Apr 2024

4/10 Poor

Edward

Travelled with partner
Disliked: Property conditions & facilities
Room was dirty, needs updating now!, someone knocking on doors at 3:30 a m! Hair dryer not working, light bulb missing. I would Not recommend.! Stayed 2nights, no house keeping. Would never stay again!
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Edward,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We never got a room. They just said we have no rooms.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Karen,On our behalf, we would like to apologize for the inconvenience you incurred while being our guest. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Maz K.#Team6

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location next to ocean. Nice outdoor pool. Very busy area with tourism. Grocery store block away and plenty places to eat.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Nicole, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Cristina, Bronx

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
2 blocks from the
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Cristina,Thank you for the perfect rating!! Maz K.#Team6

6/10 Okay

Tom

Travelled with family
Liked: Staff & service, amenities
Room was clean but had spiderwebs in corners and in window. And room 216 has what appears to be a blood stain on the floor u set the bed ?
Stayed 3 nights in Apr 2024
Response from Nancy Y. on 16 Apr 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, it was quick and easy
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

Heather

Travelled with partner
The place is clean but dated. Beds are comfortable.They need to renovate and maintain the outside as well. Room doors outside are in real need of paint. Outside hallways need maintenance.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Wesley

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
What’s to like? Cheap, walkable to beach, deluxe room comes with microwave and fridge. AC worked, doors locked (make sure the latch catches before walking off). Staff very nice but obviously a little overwhelmed, probably need a few more helping hands. Pool looked well maintained and clean, didn’t have a chance to test it out. What’s not to like? Dirty old walkways and chipped paint. Rusting metal railings and stairs. Mattresses and pillows remind me of the ones we slept on at Bagram in transient housing waiting to catch a rotator flight downrange to Kandahar or Helmand. They weren’t nice either. Long term tenants smoking in their doorways, appearing to be strung out or hung over or both. My wife didn’t feel safe walking back from her parents’ room in the separate building (they don’t connect, and there are limited stairways). Checked room for bedbugs - thankfully no evidence found. Did see one flea, but that could have come in from outside on our clothes. Water pressure was very high, and hot was scalding - if you have children old enough to turn on the sink themselves, be warned. Oh and last thing - had to wait til 6 to check in because our room wasn’t cleaned yet. We have an 8 month old infant with us, and thankfully father-in-law’s room was available. Not an emergency, but very inconvenient and points either to poor management or short staffing or both.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi WesleyThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

4/10 Poor

Genise

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed one night as family of 4 with teens before a cruise. Proximity to the port, beach, shopping, and food is great. The room was not clean, no hot water for showering or face washing. Door wouldn’t close unless pulled shut coming and going. It was okay for one night, but I’d never stay again.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi GeniseWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

4/10 Poor

Olga

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Check in was after 9pm because they didn't have enough staff to clean rooms before 3pm
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi Olga, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Ryan

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities
Our group had 5 rooms. They all varied in terms of cleanliness and disrepair. However, nothing was so bad that we couldn’t stay. We were there for one night to sleep and for the price and location, it can’t be beat. None of us wanted to spend a lot on a hotel, and this place was cheap. The staff was very friendly and accommodated us quickly. The pool are was very pleasant and clean.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr 2024
Hi RyanAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

6/10 Okay

Dawn

Travelled with family, Travelled with family and small children
Liked: Staff & service
Our room was right next to a room that had large dogs so they barked all day and some of the night. The staff super friendly and nice but outside cans were over flowing and had not been cleaned out while we were there. Plus was they were really close to the beach
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Dawn, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Latoya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Latoya, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie #Team6

2/10 Terrible

Candice

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in room 265. It was humid in the room with obvious water damage in the bathroom. You could see mold/mildew growing on the walls. The front desk lady was super rude from the very beginning.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Candice, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

4/10 Poor

Anthony

Disliked: Property conditions & facilities
Lobby closed early forcing us to sleep in car, AC didn’t work in room they gave us following day
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Anthony, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Okay

marilyn

Liked: Cleanliness
Disliked: Staff & service
Front desk customer service was terrible & unaccommodating until the last day. Didnt deliver on what was guaranteed on reservation (first floor). No daily towels. Room was great tho.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hi Marilyn, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

2/10 Terrible

Madisyn

Stayed 2 nights in Mar 2024

6/10 Okay

Bobby

Travelled with partner
Liked: Staff & service
Needed new bathroom door Tv had to warm up so we could watch tv Thought they would have hotel shampoo and body wash , but only hand soap. The location was great thou.So short walk to the beach and short walk to the strip .
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Bobby,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6