Exterior

Reviews of The Glidden House

3.5 out of 5
The Glidden House
1901 Ford Dr, Cleveland, OH

Reviews

9.4

Exceptional

Rating 10 - Excellent. 757 out of 1002 reviews" "
Rating 8 - Good. 166 out of 1002 reviews" "
Rating 6 - Okay. 51 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 15 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet
Stayed 1 night in May 2024
Response from General Manager on 22 May 2024
Dear Cynthia,Thank you for your kind review. We are delighted you enjoyed your stay and found our hotel comfortable and quiet during your recent visit. It was a pleasure to host you, and we look forward to welcoming you back to Glidden House.Warm Regards,Glidden House Management Team

10/10 Excellent

Lee, Havertown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Easy walking distance for our visits to Cleveland Museum of Art, Severance Hall, Little Italy, etc.
Stayed 2 nights in May 2024
Response from General Manager on 20 May 2024
Dear Lee,Thank you for your review of Glidden House. We are so glad you enjoyed our convenient location. Being within walking distance of the Cleveland Museum of Art, Severance Hall, Little Italy, and other attractions is a major perk for our guests. Thank you for mentioning these as it helps future guests plan their itineraries. We look forward to welcoming you back for another wonderful stay.Warm Regards,Glidden House Management Team

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location for visiting Case Western Reserve University. An old hotel/house but very well maintained.
Stayed 1 night in May 2024
Response from General Manager on 16 May 2024
Dear Jessica,Thank you for choosing Glidden House! We're glad our location was ideal for your visit and that your overall stay was pleasant. Please come see us again soon.Warm Regards,Glidden House Management Team

10/10 Excellent

Carla, APO

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times and it’s always a great experience! Love the large breakfast options, charming location and bldg, quiet and clean.
Stayed 4 nights in Mar 2024
Response from General Manager on 16 May 2024
Dear Carla,From our clean accommodations to our prime location, we are so happy to know that you always enjoy everything about your visits. Thank you so much for the perfect rating, and we hope to see you again soon. Warm Regards,Glidden House Management Team

10/10 Excellent

Jamie-Marie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glidden House is a wonderful place to stay. Convenient to shops, museums and restaurants. Property is clean and safe. The house is beautiful and staff is the best. Breakfast is amazing!
Stayed 1 night in May 2024
Response from General Manager on 16 May 2024
Dear Jamie-Marie,Thank you so much for your perfect rating! It's wonderful to know our fantastic location is a highlight of your stay, and we appreciate you mentioning our impeccable facilities, hospitable team, and delicious breakfast offerings. It was wonderful having you join us during your time in Cleveland, and we hope you return soon! Warm Regards,Glidden House Management Team

8/10 Good

Jie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you visit CWRU, this is the most convenient place. It is literally on campus. You can walk to most school buildings and nearby museums. Very friendly staff. Will stay again.
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Jie,Thank you for your generous review! We're thrilled that our location made your stay convenient and enjoyable. Our team takes pride in providing friendly service, and it's also wonderful to hear they left a positive impression on you. We look forward to hosting you again during your future visits to the area.Warm Regards,Glidden House Management Team

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great surprise find! In a very, busy area, it is surprisingly quiet.
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Deborah,We're delighted you enjoyed your stay at Glidden House! Thank you for sharing how much you appreciated our serene accommodations. Please come see us again soon.Warm Regards,Glidden House Management Team

10/10 Excellent

Divinia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super helpful and friendly.
Stayed 1 night in May 2024
Response from Glidden House Front Desk on 8 May 2024
Thank you for your feedback. We really appreciate it, and we hope to accommodate you again.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Glidden House is a wonderful boutique hotel. It is on the campus of Case-Western University. It is a very short walk to the hip area around campus. An over abundance of restaurants are near by. Little Italy is a short walk from the hotel. The Glidden House is perfectly located if you are visiting the world famous Cleveland Clinic. Overall, it is a great place to stay while in Cleveland.
Stayed 4 nights in Apr 2024
Response from Glidden House Front Desk on 8 May 2024
Thank you! We really appreciate your feedback, and hope to accommodate you again!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. The room was comfortable. The staff were very friendly.
Stayed 1 night in May 2024
Response from General Manager on 6 May 2024
Dear Thomas,Thank you for staying with us during your time in Cleveland. It's wonderful to know that you were comfortable and that our team reflected our high standards of hospitality. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Warm Regards,Glidden House Management Team

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying at the Glidden House when visiting my CWRU kiddo. Great property and location.
Stayed 1 night in May 2024
Response from General Manager on 6 May 2024
Dear Kathryn,We always love hosting you at Glidden House! We're so grateful for your praise, and can't wait for your next visit. Thanks again for choosing us!Warm Regards,Glidden House Management Team

10/10 Excellent

Alfonso

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Highly recommend, staff was helpful, friendly, and hotel was very clean.
Stayed 2 nights in Apr 2024
Response from General Manager on 7 May 2024
Dear Alfonso,We're so happy to know that you had a great time with us overall and that our friendly team members, as well as our clean accommodations, were the highlights of your stay. Thank you so much for the five-star rating and we hope to see you again soon. Warm Regards,Glidden House Management Team

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly staff
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Michele,Thank you for choosing our hotel and for sharing your experience. We're delighted that you found our establishment well-kept and quiet, and we appreciate the hospitality of our team. Your kind words truly motivate us, and we look forward to welcoming you back for another relaxing stay!Warm Regards,Glidden House Management Team

10/10 Excellent

Deirdre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want Old World charm and a chance to unwind this is a great location in Cleveland. My favorite memory is how kind professional and caring all members of staff were. Would love to return in coming years.
Stayed 2 nights in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Deirdre,Thank you for sharing this lovely review of Glidden House. We're pleased that our attentive team members helped make your experience even better. Please come back soon!Warm Regards,Glidden House Management Team

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool older property with character and the staff does a great job. Concierge directed me to a local French restaurant for dinner than was surprisingly good.
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Christopher,It is wonderful to know that you had an excellent experience with us. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your perfect rating, and we hope you return soon.Warm Regards,Glidden House Management Team

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, genuinely friendly. Fantastic breakfast with Greek yogurt.
Stayed 1 night in Apr 2024
Response from Front Desk on 25 Apr 2024
We are very happy you enjoyed your stay with us, and we would love to accommodate you again. Your feedback is greatly appreciated!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, staff and amenities
Stayed 1 night in Apr 2024
Response from Front Desk on 25 Apr 2024
We are very happy you enjoyed your stay with us, and we would love to accommodate you again. Your feedback is greatly appreciated!

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely front desk staff.
Stayed 1 night in Apr 2024
Response from Front Desk on 25 Apr 2024
We are very happy you enjoyed your stay with us, and we would love to accommodate you again. Your feedback is greatly appreciated!

10/10 Excellent

charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Charlotte,Thank you for joining us at Glidden House. We trust you had a comfortable and enjoyable stay! Our team hopes to see you again. Warm Regards,Glidden House Management Team

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and accommodating.
Stayed 3 nights in Mar 2024
Response from General Manager on 18 Apr 2024
Dear Paul,We are delighted to receive your excellent five-star review. At Glidden House, we strive to provide a fantastic experience for all our guests, and we genuinely appreciate your positive feedback. Thank you for taking the time to share your thoughts with us. We look forward to welcoming you back soon!Warm regards,The Glidden House Management Team

10/10 Excellent

Malvina, Scottsburg

Stayed 1 night in Apr 2024
Response from Glidden House Front Desk on 8 May 2024
Thank you! We really appreciate your feedback, and hope to accommodate you again!

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Glidden House Front Desk on 8 May 2024
Thank you! We really appreciate your feedback, and hope to accommodate you again!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel on the CWRU campus. Clean, comfortable and well appointed rooms. All of University Circle attractions are within walking distance.
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Robert,Thank you for choosing Glidden House for your recent stay! We're delighted to hear we could provide you with clean, relaxing accommodations while you had the opportunity to explore the cultural district of Cleveland. It was our pleasure to host you, and we look forward to welcoming you back in the future for another terrific experience.Warm Regards,Glidden House Management Team

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Front Desk on 25 Apr 2024
We are very happy you enjoyed your stay with us, and we would love to accommodate you again. Your feedback is greatly appreciated!

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building with friendly staff. Convenient parking on the side. Appreciated the original artworks. Only a short walk to Cleveland Museum of Art (worth it for the trip alone).
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Dwight,We appreciate you taking a moment to write a review. It's a pleasure to know you enjoyed your stay with us, particularly highlighting our team members and décor. Thank you for choosing Glidden House to host your stay, and we look forward to welcoming you back.Warm Regards,Glidden House Management Team

10/10 Excellent

Srini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a comfortable stay. Good place.
Stayed 1 night in Apr 2024
Response from Front Desk on 8 Apr 2024
We appreciate your generous review and we hope to accommodate you in the future!Thank you for choosing the Glidden House Hotel.

10/10 Excellent

Panita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice location and we could walk. to restaurants and museums easily
Stayed 1 night in Mar 2024
Response from Front Desk on 8 Apr 2024
We appreciate your generous review and we hope to accommodate you in the future!Thank you for choosing the Glidden House Hotel.

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, helpful and courteous. I enjoyed the music that was playing in the common areas. Old standards by many favorites. Had a great stay and slept well.
Stayed 1 night in Apr 2024
Response from Front Desk on 8 Apr 2024
We appreciate your generous review and we hope to accommodate you in the future!Thank you for choosing the Glidden House Hotel.

10/10 Excellent

olga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2024
Response from General Manager on 5 Apr 2024
Dear Olga,Thank you for your recent stay at Glidden House. We're so happy you enjoyed your stay, and we hope to welcome you back soon. Thank you for your feedback.Warm Regards,Glidden House Management Team

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Quaint, in a nice area and just a mi from Cleveland Clinic main Campus. Very convenient
Stayed 1 night in Mar 2024
Response from General Manager on 5 Apr 2024
Dear Mary,Thank you for allowing Glidden House to host your recent stay. It's wonderful to hear you had a positive experience and that you appreciated our beautiful property and location, as well as our convenient proximity to Cleveland Clinic. We're grateful for your positive rating, and we hope to have the pleasure of your company the next time you're in the area.Warm Regards,Glidden House Management Team

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place with lots of charm!
Stayed 1 night in Mar 2024
Response from General Manager on 5 Apr 2024
Dear Natalie, Thank you for your feedback. We are pleased you found Glidden House a lovely place. We hope to welcome you again soon. Warm regards,Glidden House Management Team

10/10 Excellent

Ameet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Mar 2024
Response from General Manager on 31 Mar 2024
Dear Ameet,Thank you for your review and for giving us a perfect rating. We're delighted our fantastic location was the highlight of your stay, and we appreciate you mentioning it to your fellow travelers. It was a pleasure having you here, and we hope you return soon!Warm Regards,Glidden House Management Team

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are world class. I was visiting my sister at CWRU and splurged on my first hotel room, to avoid sleeping on the dorm floor. It was perfect and I will be back!
Stayed 3 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Chelsea,At Glidden House, we take pride in delivering unparalleled hospitality! We are thrilled your experience was worth five stars, and our team will keep up the excellent service they are known for. We cannot wait to welcome you back!Warm Regards,Glidden House Management Team

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel near museums and pleasant walking streets.
Stayed 1 night in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Ian,Thank you for staying with us at Glidden House. We are delighted to hear you enjoyed your experience at our hotel, complete with convenient access to the cultural center of Cleveland. It was a pleasure to welcome you, and we hope to host you again soon.Warm Regards,Glidden House Management Team

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's so classic which you won't find easily as a top rated hotels
Stayed 2 nights in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Chris,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your recent experience, and we look forward to your return.Warm Regards,Glidden House Management Team

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Chris,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your recent experience, and we look forward to your return.Warm Regards,Glidden House Management Team

8/10 Good

Roger, Canton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We couldn’t get the Wifi to work. We called front desk several times and nobody answered. I had to walk down to desk to get help. It kept asking for a login window and the wrong login kept coming up. The person at the front desk said that happens a lot. It seems like this should be fixed. Also it was not fun to be woken up by housekeeping at 8am. It was my own fault for not putting the do not disturb sign on but I didn’t think they would come that early. Otherwise it was a great hotel, clean, friendly staff and a wonderful breakfast.
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Roger, We're truly sorry to hear about the challenges you faced with the WiFi and the inconvenience caused by the housekeeping visit. Please accept our sincerest apologies for the inconvenience. We're glad to hear that you found our hotel clean, and enjoyed our wonderful breakfast. We hope to welcome you back for an even better stay in the future.Warm Regards,Glidden House Management Team

10/10 Excellent

Amy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We loved our stay! The breakfast was first rate.
Stayed 1 night in Mar 2024
Response from General Manager on 21 Mar 2024
Dear Amy,We're so happy to know that you had a great time with us overall and that our tasty breakfast was the highlight of your stay. Thank you so much for the five-star rating and we hope to see you again soon. Warm Regards,Glidden House Management Team

10/10 Excellent

Benjamin

Stayed 2 nights in Mar 2024
Response from Front Desk on 8 Apr 2024
We appreciate your generous review and we hope to accommodate you in the future!Thank you for choosing the Glidden House Hotel.

10/10 Excellent

Irina, Mars

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from General Manager on 21 Mar 2024
Dear Irina,Thank you for your review and for giving us a perfect rating. It was truly a pleasure having you as our guest, and we hope you return soon!Warm Regards,Glidden House Management Team

10/10 Excellent

Shi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 8 Apr 2024
We appreciate your generous review and we hope to accommodate you in the future!Thank you for choosing the Glidden House Hotel.

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel are so welcoming and accommodating. We have stayed there twice so far and are planning more trips. It is located in a quiet location but has access to the sections of Cleveland that we need to visit.
Stayed 1 night in Mar 2024
Response from General Manager on 13 Mar 2024
Dear Brent,Thank you! It was a pleasure to welcome you back to Glidden House and we are delighted you were once again impressed with all we have to offer. We look forward to welcoming you back for many more years to come.Warm Regards,Glidden House Management Team

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, historic building, terrific service.
Stayed 1 night in Mar 2024
Response from General Manager on 12 Mar 2024
Dear Allen,Thank you for leaving us a perfect rating. We are glad that our location and amazing service made a positive impact on your stay with us. It delights us to know that you appreciated our historical essence as well. Our building holds great history and culture, and we are pleased to share that with you. We look forward to welcoming you back. Warm Regards,Glidden House Management Team

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 1 night in Mar 2024
Response from General Manager on 11 Mar 2024
Dear Angela,Thank you for taking a moment to share your wonderful review. We know the staff at Glidden House makes all the difference, and truly appreciate you highlighting the commitment of our wonderful team. They will be delighted to know you were impressed with their service and we look forward to welcoming you back for another memorable stay.Warm Regards,Glidden House Management Team

10/10 Excellent

Kenda

Stayed 1 night in Mar 2024
Response from Front Desk on 8 Apr 2024
We appreciate your generous review and we hope to accommodate you in the future!Thank you for choosing the Glidden House Hotel.

10/10 Excellent

Diane

Stayed 3 nights in Feb 2024
Response from Front Desk on 8 Apr 2024
We appreciate your generous review and we hope to accommodate you in the future!Thank you for choosing the Glidden House Hotel.

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfy bed and great breakfast.
Stayed 1 night in Mar 2024
Response from General Manager on 7 Mar 2024
Dear Jesus,Our team is always committed to a comfortable stay, so we’re delighted that this was your experience! It's a delight knowing you enjoyed a tasty breakfast with us as well as our excellent location, and we look forward to welcoming you back in the future.Warm Regards,Glidden House Management Team

10/10 Excellent

Felestine

Liked: Cleanliness, staff & service, property conditions & facilities
Very elegant and classy place. Loved every detail of this place.
Stayed 1 night in Mar 2024
Response from General Manager on 7 Mar 2024
Dear Felestine,Thank you for choosing Glidden House. We're pleased you enjoyed our dedication to aesthetics and comfort, and we look forward to welcoming you once more in the future.Warm Regards,Glidden House Management Team

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable feel & vibe
Stayed 1 night in Mar 2024
Response from General Manager on 5 Mar 2024
Dear Eileen,It's an honor to have earned your excellent review of Glidden House! We're delighted you felt comfortable staying with us, Many thanks for your kind compliments, and we hope you'll visit us again.Warm Regards,Glidden House Management Team