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The hotel was very conveniently located across the street from the train station which brought us to downtown Clevelend. They also had a free airport shuttle. The staff were very friendly and helpful.
Overall we had a good stay. Staff was wonderful. Everything was pretty convenient. The linens on the bed were slightly ripped and the curtains didn't close all the way. Those are really my only complaints.
I have a problem with the key open to the room every time going out and got back the key is not working i am going to the front desk but explain but the reception the first word said ooooh because you put the card together with ur phone and she didn’t know my room key card always in my wallet and have a no words for a apology
Room wasn’t the cleanest. There was still hair in the shower and the ceiling had plaster peeling. You can hear noises from other rooms very easily. Check in was easy. Security guard was in the parking lot overnight which was nice.
Staff was very helpful, knowledgeable, personable, and generally outgoing. We were in town for the Final Four at downtown at Rocket Mortgage Fieldhouse and the RTA train being right next door was very convenient for transportation to and from the events. Good value hotel for the price. Would definitely book again.
The Expedia page says parking included. However, I interpreted that to be long term parking while away. 7 days. Had to pay $50. Parking policy needs to be more clear as most other airport hotels do have free ltp. Furthermore, the exterior has a great new updated look. Inside. Still an old hotel.
PETER
Stayed 1 night in Mar 2024
10/10 Excellent
Erich
1 Apr 2024
Erich
Stayed 1 night in Mar 2024
6/10 Okay
kathleen
Travelled with family
30 Mar 2024
Liked: Staff & service
Marie at the front desk was awesome. But the hotel is old and looks it. The shower had mildew and the bathroom is TINY. Cold shower, not enough linen or places to put it. Noisy at night - i expected to hear planes. I did not expect to hear announcements of transportation or fighting in the parking lot from my third floor room with whe windows closed. And the room smelled like old people's clothing.
We have stayed at this La Quinta hotel several times when visiting family. The rooms are nice, staff is very friendly. The breakfast was nice, though they ran out of some of the food early
Glen
Stayed 4 nights in Mar 2024
8/10 Good
Julie
Travelled with family
23 Mar 2024
Liked: Cleanliness, staff & service
It was close to the airport and we love the park & fly option. The room was clean, and the front desk staff was very helpful.