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Reviews of Best Western Inn

2.5 out of 5
Best Western Inn
801 Bradberry Ln, Clanton, AL

Reviews

8.8

Excellent

Rating 10 - Excellent. 340 out of 659 reviews" "
Rating 8 - Good. 240 out of 659 reviews" "
Rating 6 - Okay. 44 out of 659 reviews" "
Rating 4 - Poor. 19 out of 659 reviews" "
Rating 2 - Terrible. 16 out of 659 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

HOLLY, MACKS CREEK

Liked: Amenities
Very clean, nice place!
Stayed 1 night in May 2024

8/10 Good

Lynda

Clean and neat
Stayed 3 nights in May 2024

10/10 Excellent

martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

tasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Clean and spacious. My only issue was I booked with Expedia and it said the price was $88 dollars and I also had like $40. In one key cash. But when I paid it charged me 109$ and some change. After it was booked it showed the room was actually 129$ and that wasn’t the price showed. That’s my only complaint
Stayed 1 night in May 2024

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room!
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located with friendly, helpful staff. Rooms and property are clean and well cared for. Breakfast was great before we got back on the road.
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Josh

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smells like smoke. Doesn’t fee clean. Got in late or we’d ask to change—but I don’t think it would be better in a different room. Property is very overpriced. We’ve stayed next door and it is 5 star in comparison
Stayed 1 night in Mar 2024
Response from Khia on 14 Mar 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Mike

Travelled with partner
Very quiet
Stayed 1 night in Feb 2024

10/10 Excellent

linda, coalmont

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
So far it’s a good stay. Room is clean and bed is relatively comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Bed seems comfy.
Stayed 1 night in Feb 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great for price
Stayed 1 night in Feb 2024

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great very well maintenance. No complaints.
Stayed 1 night in Feb 2024

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy location, friendly staff. Accommodations clean & comfortable.
Stayed 1 night in Jan 2024

8/10 Good

Tamara

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Rooms are accessed from the outside, I didn’t see an elevator, clean rooms, good for travelers who need a one or two night stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

James

Disliked: Room comfort
Not great beds
Beds could have been more softer. But all in all good
Stayed 1 night in Dec 2023

10/10 Excellent

Walter

Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Mary

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Done with Best Western Inns
The shower drained so slow you were standing in water. The water was warm not hot. We did not know there was no elevator and I have a difficult time doing stairs.
Stayed 1 night in Dec 2023
Response from BESTWESTERN CLANTON AL on 4 Jan 2024
WE APOLOGIZE THAT YOU WERE UN AWARE THAT WE DO NOT HAVE ELEVATORS. WE WILL ALSO LOOK INTO WHY THE TB WAS NOT DRAINING PROPERLY, THANK YOU FOR BRINGING THIS TO OUR ATTENTION

10/10 Excellent

David

Clean and well lit.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good. Rooms nice and clean Only problem was you had to take your dog to a field next to the hotel next door. Had to climb embankment to get there. We are seniors and this was next to impossible.
Stayed 1 night in Dec 2023

8/10 Good

Milton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Darcie

Travelled with family
Liked: Staff & service, property conditions & facilities
Hotel itself was nice: nice rooms and good service. Hotel listing states there is a hot rub so we stopped by the walmart to get swimsuits. Unfortunately, when we arrived we were told there was no hot tub. We should have got shampoo at the walmart though, their complimentary shampoo was very harsh and there was no conditioner.
Stayed 1 night in Dec 2023

10/10 Excellent

j david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk lady was a breath of fresh air
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BW stay
Stayed 1 night in Dec 2023

10/10 Excellent

Logan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2023

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Laura

Business traveller
Liked: Staff & service
Needs improvement
The staff and breakfast were good and the bed comfortable. However, the room had an unpleasant odor and the towels were of poor quality. The room also seemed dated.
Stayed 1 night in Nov 2023

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Emilea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real unlimited hot water.
Stayed 1 night in Nov 2023

6/10 Okay

Donna

Liked: Cleanliness, staff & service, amenities
Very noisy and there was a sizable gap at the bottom of the door.
Stayed 5 nights in Oct 2023
Response from BESTWESTERN CLANTON AL on 30 Oct 2023
WE WILL GET THAT LOOKED AT THANK YOU FOR YOUR RESPONSE

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! Easy check in and out! Very clean!
Stayed 1 night in Oct 2023
Response from BESTWESTERN CLANTON AL on 24 Oct 2023
THANK YOU

8/10 Good

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from BESTWESTERN CLANTON AL on 24 Oct 2023
THANK YOU

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from BESTWESTERN CLANTON AL on 24 Oct 2023
THANK YOU

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from BESTWESTERN CLANTON AL on 24 Oct 2023
THANK YOU

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from BESTWESTERN CLANTON AL on 1 Sept 2023
Thank you ! we hope to see you again!

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from BESTWESTERN CLANTON AL on 9 Aug 2023
thank you for your stay

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel, clean
Stayed 1 night in Jul 2023
Response from BESTWESTERN CLANTON AL on 1 Aug 2023
thank you for your stay

6/10 Okay

timothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old hotel needs updating. Room was smelly. Breakfast was ok. Would have paid more to go to better place.
Stayed 1 night in Jul 2023
Response from BESTWESTERN CLANTON AL on 31 Jul 2023
we are sorry you didnt enjoy your stay. we hope you give us another try in the future