Dear Miss Mayorga,We appreciate your preference and thank you for your comments. We are working to give a better experience to the next stay with us. Kind Regards Perla Perez

Estimado Huésped,Agradecemos su preferencia a esta su casa y esperamos nos visite pronto.Saludos cordiales

Muchas gracias por su preferencia, lo esperamos prontosaludos cordiales

Estimado huéspedMuchas gracias por su preferencia lo esperamos prontosaludos cordiales

Thank you for your comment! We are glad to read that your stay was awesome and we hope to see you back soon!

Dear Guest:Thanks a lot for your preference, we hope to see you soonregardsGuest Service Manager

Buenas tardes le agradecemos su preferencia, lo esperamos prontosaludos cordiales

Dear Guest:Thanks a lot for your feedback, we are working to give you a better service, we are remodeling the hotel, we hope to see you soonregardsGuest Service Manager

Dear guest Eduardo, I would like to apologize for the terrible experience that you had at our hotel. Our hotel is being remodeled in order to offer a much nicer stay to our guests. The remodel information is posted in all of our pages and we try to inconvenience our guest very little. We had to make a pretty big change in the lobby floor that was not planned. The noice was done with yesterday and they are laying the tile today so there will be no more noise interruptions. We are sorry you had trouble finding your room. There really should have been no change since we were only working on the lobby. However we will take into consideration your comments to ensure that no other guest has to go through this again. We understand that you might not want to come back but we really hope you give us another change to show you the end result

Thank you for your comment! We are glad to read that your stay was awesome and we hope to see you back soon!

Thank you for your comments. We are glad you enjoyed your stay and that you were comfortable at our hotel. We are sorry about the confusion on the breakfast

Estimado huésped, nos da muchísimo gusto leer que cumplimos con sus expectativas y que nuestra alberca, gimnasio y comida ayudaron a que su experiencia durante su visita fuera excepcional. Esperamos que vuelva muy pronto!

I am so sorry you had this experience at our hotel and that I was not aware of what happened. I sincerely apologize. The menus are posted on the room mirrors on QR codes we do not use paper menus for room service as a healthy measure that is why the meny you got had old prices. I am sincerely sorry to read that you won't be coming back to our hotel. And hope that in the future you will consider giving us another chance.

Muchas gracias por sus comentarios. Nos alegra que su estancia en el Holiday Inn Ciudad del Carmen haya sido excelente y que nuestra hospitalidad haya ayudado. Esperamos que vuelva muy pronto

Thank you for your feedback! We are happy to read that you are enjoying your stay. Please let us know if you need anything to make your stay even better.

Thank you for taking the time to rate your last stay at the Holiday Inn Ciudad del Carmen. We are glad to read that it was a good stay. Please let us know what we can do better. We would like your next stay to be a 10!

dear guest, thank you for taking the time to rate your stay. Please do not hesitate to contact us directly with any comments that could help us make sure that your next stay deserves a 10.

Thank you so much for taking the time to rate your stay at the Holiday Inn Ciudad del Carmen. We are so excited to have surpassed your expectations and to read that you think we are excellent is very motivating to us.

Thank you very much for taking the time to rate your stay at the Holiday Inn Ciudad del Carmen. We are so happy to read that you and your dog enjoyed your visit. It was a pleasure having you and we hope to see you back soon.

Dear Mr Juan: Please apologize for all the inconveniences that you had in our hotel, we really sorry, for us the most importat is the satisfaction of our guests, and we are disappointed not get your satisfaction. We are working on remodeling the hotel and we are going to work harder with our staff, we hope that you will give us the oportunity to make you feel welcome, apologize us again regards Guest Service Manager

Dear Cesar: Thanks a lot, we are happy that you enjoyed your stay, we hope to see you soon regards

Dear Guest: Thank you very much for your preference, we hope to see you son regards Guest Service Manager

Dear Guest: Thank you very much for your preference, see you son regards Guest Service Manager

Dear Guest: Thank you very much for your feedback, we are happy that you enjoy your stay, see you soon regards Guest Service Manager