My stay at this hotel was the worst ever. I was traveling due to a family emergency and arrived at the hotel pretty late. I go into my room after a long day of travel and decide to get in the shower. When I got in the shower, I turned around and saw hair everywhere. Furious but also exhausted, I got out of the shower, put on my pajamas, and went to bed the following day. I went to the front desk to complain and show them the pictures of all the hair and asked if I could be moved to another room. They allowed me to move to another room, but first, I wanted to check the room to ensure it was clean. Everything seems to be okay. Before leaving the hotel for the day, I spoke to the young lady at the front desk and asked if I wanted to extend my stay and what the process was; they told me to go back onto Expedia to book another few nights as long as it was the same type of room, I wouldn’t have to move. I went on Expedia and extended my stay for an additional two nights. I called the front desk and told them I extended my stay. The person on the phone said fine. I see your reservation. There is no need to do anything else. I said it was perfect. The next day, the door was open when I returned to the room. I went into the closet, and my suitcase was gone. The hotel failed to call me about any issues, and they assumed I checked out. I immediately asked for my bag, ensured my items were there, and checked out. I will never stay at these properties again!