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Reviews of Drury Inn & Suites Cincinnati Northeast Mason

3 out of 5
Drury Inn & Suites Cincinnati Northeast Mason
9956 Escort Dr., Mason, OH

Reviews

9.8

Exceptional

Rating 10 - Excellent. 870 out of 1000 reviews" "
Rating 8 - Good. 106 out of 1000 reviews" "
Rating 6 - Okay. 8 out of 1000 reviews" "
Rating 4 - Poor. 7 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

April

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stage was helpful and polite me and my daughter enjoyed the pool and hot tub along with the amazing breakfast and dinners we appreciate it
Stayed 2 nights in Jan 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
This property met all of our expectations. The evening reception was fabulous! Plenty of food options for us and our 8 year old grandson. The two adult beverages were an added bonus! My only suggestion is maybe some cookies for a sweet treat? 😂 The pool and hot tub area was awesome! And breakfast was a huge buffet! It was wonderful to check in and not have to leave until morning. We will stay at a Drury Inn again!
Stayed 1 night in Apr 2024

10/10 Excellent

Tina, Cincinnati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very clean property and the nightly reception and breakfast was amazing! Would definitely stay here again
Stayed 1 night in Mar 2024

10/10 Excellent

TIFFANY

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet.
Stayed 1 night in Apr 2024

10/10 Excellent

Tori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice had a good stay
Stayed 1 night in Apr 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Apr 2024

10/10 Excellent

Valerie, St. Catharines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressed with the overall cleanliness, customer service and size of our room. Youve thought of everything!
Stayed 1 night in Apr 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephen, Alpharetta

Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen, Alpharetta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say? The absolutely friendliest staff I’ve ever experienced. Breakfast and the evening reception has so many options for every taste, young and old. I think Drury offers the best value in hotels today with no compromise! And the rooms are huge! Thank you for a wonderful stay for me and my daughter’s family!
Stayed 3 nights in Apr 2024

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze. Staff was friendly and greeted with a smile. Hotel was extremly clean with no complaints.
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean room. Delicious hot breakfast. Will be staying again!
Stayed 1 night in Apr 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was professional, friendly and helpful. Front desk staff (whose name is RP) was extremely helpful and even remembered my name. Going forward, whenever my wife and I travel, we'll be looking to stay at a Drury Inn.
Stayed 1 night in Apr 2024

10/10 Excellent

Chase

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience from the beginning
Stayed 1 night in Apr 2024

10/10 Excellent

Lloyd, Elyria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel well cared for. Nice breakfast and evening snack is a nice bonus
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a lot of perks….extensive happy hour and breakfast. Beds were very comfortable and rooms very clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Amber, Owensboro

Stayed 3 nights in Mar 2024

10/10 Excellent

Kimberly, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were fresh and clean and the dining area was well maintained. It was nice to have the 5:30-7 kick-back food and beverages and breakfast buffet as part of the room charge. The breakfast has a lot of nice choices and my grandkids loved the waffles. The kick-back evening food is just OK, very processed cafeteria selections like meatballs in gravy, bbq beef, mac and cheese and nachos. Going out for dinner would be a better choice. Nice pool and hot tub, but it was too crowded during spring break with lots of families with young kids soaking in the hot tub and no sense of personal space. The hotel gym is excellent, well maintained equipment and a nice selection of options, treadmill, bike, eliptical and dumbbells. Overall a good experience with Drury.
Stayed 2 nights in Mar 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff so nice and welcoming
Stayed 1 night in Mar 2024

10/10 Excellent

Todd

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at this hotel for a 3-day getaway, and I must say it exceeded all my expectations! From the moment I arrived, I was impressed by the brand new, sparkling clean facilities that exuded a sense of luxury and comfort. One of the highlights of my stay was the fantastic dining experience. Not only was breakfast included every morning, but dinner was also part of the package, making it incredibly convenient and value-packed. I wholeheartedly recommend this hotel to anyone looking for a top-notch accommodation experience. The combination of impeccable cleanliness, excellent dining options, and overall hospitality truly sets this hotel apart. Whether you're traveling for business or leisure, you can't go wrong with choosing this hotel for your next stay.
Stayed 3 nights in Mar 2024

8/10 Good

Joseph

Stayed 2 nights in Mar 2024

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy, friendly check in. Quiet and clean room and bathroom- bathroom light goes on when you walk in. The happy hour was great.
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family oriented hotel. Great for kids! Nice to have a drink and relax. Hotel was updated and clean. Food was very good. Three free drinks at night.
Stayed 2 nights in Mar 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Clean, comfortable beds, and the free food was a great bonus!
Stayed 1 night in Mar 2024

10/10 Excellent

Gailyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean inside the hotel and around the property, staff was extremely courteous and suggested places to go. We loved the size of the walk-in shower and beds were very comfortable. The breakfast buffet and happy hour put our visit over the top!!!
Stayed 2 nights in Mar 2024

2/10 Terrible

Joshua

Travelled with family
Liked: Cleanliness
Bed felt like sleeping on 277 bricks in the king suite with upper floor. Have stayed at multiple Drurys but will not be back to this one.
Stayed 1 night in Mar 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistent, excellent, and very friendly service with first rate facilities.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ronny

Travelled with family
Very quiet and nice area
Stayed 2 nights in Mar 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
good service
Stayed 1 night in Mar 2024

10/10 Excellent

ANTHONY and Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went very well and easy
Stayed 1 night in Mar 2024

10/10 Excellent

Charles, St. Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean room and excellent breakfast. Great for a family stay for 3 nights. Would definitely come again if I needed a hotel in northern Cincinnati suburbs.
Stayed 3 nights in Mar 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal of Road noise from hotel's location next to the highway.
Stayed 3 nights in Mar 2024

10/10 Excellent

Nancy, Ashville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Drury! Always stay at when traveling ❤️
Stayed 2 nights in Mar 2024

10/10 Excellent

Rebecca

Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs up
Stayed 1 night in Mar 2024

10/10 Excellent

Annette, Flemingsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistency is insanely hard, especially for service industries like hotels. This Drury has been my only choice for homing my guests from out of town for nearly 3 years now, and literally every one of them raves about the cleanliness, comfort, and friendliness of the facility and its staff. My highest recommendation, for anyone needing accommodation in the northern Cincy suburbs from Mason to Sharonville. These people just do it right!
Stayed 1 night in Feb 2024

8/10 Good

Megan

Liked: Cleanliness, amenities, property conditions & facilities
It was a very noisy evening.
Stayed 1 night in Feb 2024

8/10 Good

Elise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good hotel and a nice stay. Free breakfast and dinner, three free alcoholic drinks a night. Great bargain. Beds were okay, but pillows are so insanely soft it feels like you’re not sleeping with one at all. I had to ask for extra to get some decent firmness. My only real gripe was the pool. We always stay at hotels with pools, but this one was terribly, terribly cold and completely overrun with kids. I have no problem sharing the facilities (obviously) but the pool is so small and the pool area was absolutely packed. Kids were jumping in and out of the pool and even the hot tub wasn’t very relaxing as the pool is so close that the large splashes of cold water were carrying over to the hot tub. The hotel is by no means responsible for how many people use the pool and when, but I do wish they had a policy put in place for adult only evening hours like I’ve seen at other establishments. There’s no reason the pool can’t be open from 9-12 or 10-12 for adults, it’s not like a life guard is needed to staff. All in all a good visit and all staff is very pleasant, just wish the pool situation was different.
Stayed 3 nights in Feb 2024

4/10 Poor

Jil

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool area was over packed with people and there were many little kids under 5 years old in the hot tub. When I mentioned it, the lady did an eye roll. I booked this specific property because of the hot tub option and never had a chance to use it. The room was clean and satisfactory but I was left very disappointed.
Stayed 1 night in Feb 2024

8/10 Good

Jolean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at Drury frequently, this was the first time during the kickback hours that i had a bartender with an attitude. Everyone else at the property was great.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always always very nice and focused
Stayed 1 night in Feb 2024

8/10 Good

Vanessa

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 1 night in Feb 2024

10/10 Excellent

SHIRLEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at Drury Inn and Suites if there is one available at my destination. Always clean, friendly, and breakfast is always plentiful. The complimentary kickback in the evening is very nice also.
Stayed 1 night in Feb 2024

10/10 Excellent

Elaine, McLean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice near Masin
Stayed 1 night in Feb 2024