Lobby sitting area

Reviews of Baymont by Wyndham Mason

2.5 out of 5
Baymont by Wyndham Mason
2793 Water Park Dr, Mason, OH

Reviews

6.4
Rating 10 - Excellent. 205 out of 1000 reviews" "
Rating 8 - Good. 243 out of 1000 reviews" "
Rating 6 - Okay. 201 out of 1000 reviews" "
Rating 4 - Poor. 181 out of 1000 reviews" "
Rating 2 - Terrible. 170 out of 1000 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn, Kokomo

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to rest for the night. Friendly and helpful staff. Nice area
Stayed 1 night in May 2024

8/10 Good

Amanda

Travelled with family and small children, Business traveller
Disliked: Amenities
The room was fine. The area of location not so nice
Stayed 2 nights in May 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is situated in an area that is convenient when I travel from Texas to New York.
Stayed 1 night in May 2024

2/10 Terrible

karl

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They need to clean the rooms better and change the beddings
Stayed 1 night in May 2024

4/10 Poor

Joachim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute, bequeme Betten, unsauberes Bad, heruntergekommene Ausstattung, wortkarges, tendenziell genervtes Personal.
Stayed 1 night in May 2024

6/10 Okay

August

Travelled with family, Travelled with pets
The hotel is your basic. There is nothing fancy about this hotel. It was convenient because they accepted dogs.
Stayed 1 night in May 2024

2/10 Terrible

Abner J

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was a dump.
Stayed 1 night in May 2024

6/10 Okay

Duane

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We requested non-smoking because we suffer with asthma. Most of the hotel smelled like smoke. Very upsetting
Stayed 1 night in May 2024

10/10 Excellent

Gina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and friendly staff.
Stayed 1 night in Mar 2024

2/10 Terrible

Stephanie

Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Genia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room furniture is dated … could use a makeover…. The bed was comfortable and the bath towels were nice and soft.
Stayed 1 night in May 2024

10/10 Excellent

Oh!rizonte

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Apr 2024

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn’t get to the hotel until 12:45 in the morning and could walk right in. No one was at the front desk. I called out and someone came to check me in (he was friendly). Upon entering my room I found food in the closet and a used condom on the floor. There also was no safety latch for the door. Because it was so late I stayed the night (the bed was comfortable) and checked out first thing in the morning. I didn’t feel safe at this hotel and felt housekeeping was lacking. The man working the front desk was kind. I do not recommend this hotel.
Stayed 4 nights in Apr 2024

2/10 Terrible

Sathyam Sivam, Fremont

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Felt very uncomfortable 2. Was not clean at all 3. Breakfast did not have many options 4. Will not recommend and think twice on booking at Expedia The rating in Expedia does not reflect accurate ratings
Stayed 1 night in Apr 2024

2/10 Terrible

Mary

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival the outside of the hotel looks nice. But, hold on…. The inside is on a whole other level! The front desk staff was not friendly, you could clearly tell he hates his job! Buddy I promise if you aren’t happy then move on :) God bless I think I got a contact buzz from the smell of marijuana & cigarettes in the elevator and in the hallway to our room. But, wait theirs more… the pillow cases were dirty you could tell they hadn’t been changed, washcloths were also dirty. Call the front desk for clean linens and he said “come get them” ok fine I match my butt down there to be handed 2 washcloths. The breakfast, save your time and go to McDonald’s down the street. Last but not least, there was a Gentleman who sat in the lobby everyday with the same clothes on and was very sketchy looking. Sat and stared and us Women and kids and followed my Sister outside. I would definitely spend the extra few bucks and stay elsewhere. This place is gross! We booked 2 nights & wanted to check out after the first night.
Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and peaceful evening
Stayed 1 night in Apr 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is nice. Indoor pool
Stayed 4 nights in Mar 2024

6/10 Okay

Alecia

Disliked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

SERGEY

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Majidah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast needs to be upgraded. Very small selection. Room was gpod and comfortable. Would stay again.
Stayed 2 nights in Mar 2024

4/10 Poor

paula

Liked: Staff & service
Disliked: Cleanliness, amenities
Upon check-in, I was assigned a room that was clearly marked as a non-smoking room. It reeked of cigarettes. I was reassigned a second room. This room had virtually no toilet paper, and a bathtub drain that was filled with some sort of debris and hair, clearly not cleaned. It was late and I was tired after 5 1/2 hour drive from Illinois. The first night of my 4 day stay, my ‘neighbors’ partied until I put in a call to the front desk until just after 12:40am. There were shady looking people walking the halls day and night, leaving me feeling extremely unsafe. Not once did I see a maid let alone have my room cleaned. I had to go to the front desk every time I need toilet paper, shampoo, etc. I wanted to find something Redeeming about this hotel. I still haven’t found it. There are way better choices for hotels.
Stayed 4 nights in Mar 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Has a elevator,staff very nice
Stayed 1 night in Mar 2024

4/10 Poor

Kimberly

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

JASMAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the cost you couldn't ask for more pool was clean simple breakfast but was included with the stay will be staying againg soon
Stayed 2 nights in Mar 2024

8/10 Good

Lisa

Stayed 1 night in Mar 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Reasonably priced. This was a quick overnight trip, with no time spent in the hotel other than sleeping. The room accommodations, specifically the availability of two king beds, worked for us. Otherwise, there is nothing to recommend about this property.
Stayed 1 night in Mar 2024

6/10 Okay

Kendra

Stayed 1 night in Mar 2024

8/10 Good

Khizr

Liked: Cleanliness, property conditions & facilities
Didn't pick up calls
Stayed 2 nights in Feb 2024

6/10 Okay

Chang woon

Travelled with partner
Liked: Staff & service
Smely, Renovation on going, Noisy etc.
Stayed 1 night in Feb 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were good restaurants close by. The facility itself was great.
Stayed 1 night in Mar 2024

6/10 Okay

peaches

Travelled with family and small children, Business traveller
That place need a upgrade but the staff was nice
Stayed 3 nights in Mar 2024

6/10 Okay

Rhoni

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed for the convenience of the location, wouldn’t stay again.
Stayed 1 night in Mar 2024

6/10 Okay

Rion

Disliked: Amenities
Pretty good nice staff
Stayed 5 nights in Feb 2024

2/10 Terrible

Gina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Guy at front desk rude
Stayed 1 night in Feb 2024

4/10 Poor

Kaz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Donna

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Pool was nice.

4/10 Poor

Joe

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
This place was horrible. Don’t ever stay here.
Stayed 1 night in Feb 2024

10/10 Excellent

M. Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff that went beyond to help us with a situation on our booking.
Stayed 1 night in Feb 2024

2/10 Terrible

Allie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Aishwarya Reddy

Stayed 4 nights in Jan 2024

4/10 Poor

jodi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have a better smell. Needs updated but ok for what we needed it for
Stayed 1 night in Jan 2024

2/10 Terrible

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They said they didn’t have a reservation then after hotels.com calle she found it. He wasn’t happy we got it for cheaper than their going rate. He heard the hotel.com employ ask if he was checking me in, I said yes and we hung up but then he tried to charge a 50$ additional fee and told my bf to go back to his counttyy
Stayed 2 nights in Jan 2024

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, clean room, comfortable bed. Small breakfast was appreciated
Stayed 1 night in Jan 2024

6/10 Okay

Tracy

Stayed 2 nights in Jan 2024

8/10 Good

Cortney

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

John, Madoc

Travelled with pets
Not what I expected
Stayed 1 night in Jan 2024

2/10 Terrible

Brian

Stayed 1 night in Jan 2024

8/10 Good

Rena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable price & the staff was friendly. The continental breakfast… Not so much. Very little options to choose from.
Stayed 1 night in Dec 2023

10/10 Excellent

Frederic

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024