6/10 Okay
Sarah
Travelled with family
10 Jun 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
PROS:
The service was great. I love the free coffee and tea 24/7 and the market had a great selection. I also appreciate how all those facilities are within sight of the front desk, which felt safe. I also really liked the Dove bath products in the room. Every single person on staff was lovely and they were the highlight of my stay.
CONS:
The place needs to be renovated. The sheets had stains and hairs from previous guests. Many sheets and towels were frayed. The clock was broken and the AC was very loud and barely worked to keep the room cool. By our last night, it was starting to make an unbearably loud noise so we had to turn it off and sleep in the heat. The walls are very thin so when a family checked into the room next to ours at midnight with screaming babies, you can imagine how much sleep we got. And in the morning, more kids stomping and screaming down the halls, so loud it might as well have been right next to me. You hear EVERYTHING. So if you want a private conversation in your room, you might as well whisper lol 9:30 also feels kinda early for breakfast to be over.
Overall, for the price point, it was fine. We were able to get by. But I don't think I could have stayed enough night, especially with a broken AC. The staff might have been willing to help put us in another room but we were so exhausted from our trip that it would have been nice to just be able to rely on the room we got.
Sarah
Stayed 3 nights in Jun 2024