"We have stayed at Hard Rock a few time but this time was by far the worst. No water pressure, ac barely worked, poor quality blackout curtains, sink didn't drain, pool hours close at 9pm and do not start until 7pm on Saturday. The restaurant food at Mary Janes was very low quality, the patty melt burger was a slider size patty on a patty size bun. Staff was not very friendly or helpful. I hope they make some improvements. It is outdated and needs an update if they want to continue to charge high end prices. There are many hotels in the area that are far better quality for the price. We stayed there because we were attending a show at Petco and it is close to walk but I recommend stayinh at the Hilton or the Marriot instead for the price."
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