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Reviews of City Centre Motel

4 out of 5
City Centre Motel
876 Colombo St, Christchurch

Reviews

8.8

Excellent

Rating 10 - Excellent. 294 out of 637 reviews" "
Rating 8 - Good. 269 out of 637 reviews" "
Rating 6 - Okay. 62 out of 637 reviews" "
Rating 4 - Poor. 9 out of 637 reviews" "
Rating 2 - Terrible. 3 out of 637 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Reginald, Whangarei

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was very cold as the heat pump was unable to warm the room, paint was peeling in the bathroom above the shower, toiletries minimal, the whole room was dated and little choice for coffee or tea. Shower was good and the water hot but struggling for any real positives especially as it was supposed to be VIP.
Stayed 1 night in May 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Henry, Ashburton

Business traveller
Liked: Cleanliness, staff & service
The place is just fine. A bit dated
Stayed 1 night in Apr 2024

8/10 Good

Edwyn, New Plymouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so obliging to help out and make everyting right for us when we had an issue that wasn't of their making. Such a convenient location.
Stayed 2 nights in Mar 2024

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Maree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always find our stay here great. Quiet, comfortable and close to city
Stayed 3 nights in Jan 2024

6/10 Okay

MICHAEL, Palm Coast

Liked: Cleanliness
Disliked: Staff & service, amenities
Relatively friendly staff. Office only open 9-6. My VIP perk was ‘breakfast’ a wrapped bowl of cereal and boxed milk delivered in the evening. A bit of a nice walk from the center. Tons of other options to stay in area so I thought they would stay more competitive. Parking is available though it did not apply to me.
Stayed 3 nights in Jan 2024

2/10 Terrible

Md Mejbah Udddin

Disliked: Staff & service, amenities, property conditions & facilities
Honestly over all we had horrible experiences during our staying period . Bed and sofa is not comfortable at all and allso very smelly.
Stayed 1 night in Jan 2024

6/10 Okay

Kathryn

Travelled with family
Liked: Cleanliness
We stayed here for one night prior to an early appointment at Christchurch Hospital. I chose it based on CBD location, breakfast options and parking. The Wifi was really excellent and easy to access. Really the best I've experienced in a hotel. The rest of it was pretty bland and meager. The beds were exceptionally soft, which meant a sore back for a long drive home. The beds also had flat sheets instead of fitted sheets so they ended up rucked up. The duvets didn't have covers either. It was very bare bones. They offered a continental breakfast that would be delievered to the room, but it was very basic and everything sounded tinned. We decided on a nearby cafe instead, Affogato which was exceptional. The possiblity of breakfast was one of the reasons I chose this hotel so it was a bit dissapointing. The sofa bed badly needs updating as you kind of collapse into it and then your legs are resting on the hard edge. While I booked an apartment for 3 they only provided enough toilitries for one, which we made do with. However, only one person in our party has long hair. Over all the feeling was very bare bones. About half an hour after we arrived the air con began leaking. They fixed it promptly, but we were left stepping on wet carpet everytime we entered the bedroom.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent last minute service
Stayed 1 night in Nov 2023

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renbrn was very helpful with our late check-in, & the room was fantastic. Plenty of parking. Short walk to city centre, & driving was easy from this location. Highly recommend this motel.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
The motel was every I needed and the staff were incredibly helpful. I would stay again.
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy location. Consumables replaced daily. Excellent value.
Stayed 5 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disappointed
Bit disappointed on the cleanest of the hotel, found hair on the floor of bathroom when checked in. Housekeeping not tidy our bed and wiped the table left a mess. This is my second time came back thus hotel and it is the same room we stayed previously, obviously can see some part of the room needs to upgrade especially the pillows and mattress.
Stayed 2 nights in Oct 2023

8/10 Good

Maree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Sjaan

Travelled with family and small children
Liked: Cleanliness, staff & service
Excellent location and value for money
Stayed 1 night in Sep 2023

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed being upstairs, away from street level, with a view through trees. It was a more spacious unit that we have normally had at similarly priced motels.
Stayed 1 night in Sep 2023

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to city and convenient location. The room is spacious and great. The staff is friendly. Great stay.
Stayed 1 night in Aug 2023

6/10 Okay

Dan

Business traveller
Liked: Cleanliness, staff & service
Unfortunately i had a room next to laundry which made it very noisy, the bathroom absorbed allot of moisture but the shower pressure was amazing. Served its purpose for an overnight stay
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and central to the CBD. Would definitely stay here again.
Stayed 2 nights in Aug 2023

8/10 Good

Jim

Stayed 1 night in Aug 2023

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and accommodating staff
Stayed 1 night in Jul 2023

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the city center with some good dining options close by. On site parking available and friendly staff to welcome us
Stayed 2 nights in Jul 2023

6/10 Okay

Munawar

Disliked: Staff & service, property conditions & facilities
Upon check in the staff try to charge me extra NZ 25 when I question her, she reverse it out. Becareful as she try to over charge customer. I show her that expedia has charge me n my total be is $840 included taxes n other charge. I have use Expedia in my other trip but this hotle try to get extra charge for themselves, dishonest.
Stayed 3 nights in Jun 2023
Response from Nora on 18 Jul 2023
Hi Munawar,If you pay be credit card then surcharge would be added to total, please understand it's not extra charge by us. You're also welcomed to pay by cash or EFTPOS without any surcharge. Many Thanks,CCM

10/10 Excellent

K

Stayed 4 nights in Jul 2023

10/10 Excellent

sue

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and definitely would stay again. Water pressure was great Could probably do with a bigger shower head.
Stayed 4 nights in Jul 2023

6/10 Okay

Minita

Liked: Staff & service
Disliked: Property conditions & facilities
Toilet leaked
Stayed 2 nights in Jun 2023

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2023

10/10 Excellent

Jessy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
Friendly staff, clean and quiet place. There is a bus stop right in front of the motel and the only one bus on the route goes to the bus exchange. From there you can take bus to airport or other places. Therefore it was very convenient for budget travellers like us. The room was clean and comfy and all basic amenities were there. I do not hesitate to recommend this place for travellers.
Stayed 3 nights in Apr 2023

10/10 Excellent

anni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park, easy check in and out
Stayed 1 night in Apr 2023

6/10 Okay

Natalie

Stayed 1 night in Mar 2023

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay, was a convenient location with the bus stop outside the hotel. The staff are very friendly and accommodating. We would stay again. Barrie
Stayed 2 nights in Mar 2023

6/10 Okay

Shaun

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Cloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very friendly owners and great value for money
Stayed 1 night in Mar 2023

8/10 Good

Alan, Goleta

Liked: Cleanliness, staff & service
Property was nice and clean and easy walking to downtown. Good location for a short visit or a business trip
Stayed 1 night in Feb 2023

8/10 Good

Nash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, walking distance to takeaways & shops. Good on-site parking, lovely spacious unit.
Stayed 1 night in Feb 2023

10/10 Excellent

Craig

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Perfect accommodation for 4 adults. Clean rooms and comfy beds. Great location.

6/10 Okay

KDJ

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2022

10/10 Excellent

Cloe

Liked: Cleanliness, staff & service, property conditions & facilities
Big rooms with lots of space and comfortable bed. Easy check in and friendly owner who kindly stored luggage the next day. Really great value and highly recommend.

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service
We check out after the first night ( we paid for two nights). We asked for 3 beds got one bed and a soft bed. Room smelled of cigarettes and uncomfortable. Guest in room next door were arguing and cry most of the night.
Stayed 2 nights in Dec 2022

10/10 Excellent

GEOFFREY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel met our needs, staff were friendly and helpful, parking was safe and location was convenient to shops, restaurants and city centre.
Stayed 3 nights in Nov 2022

8/10 Good

andre

Liked: Cleanliness, staff & service, property conditions & facilities
As expected

8/10 Good

Pauline

Travelled with partner
Liked: Staff & service
Need renovation
Stayed 1 night in Nov 2022

8/10 Good

Lucinda, Timaru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2022

8/10 Good

Balakrishna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a convenient location and was walkable to the city center. The room we were in was next to the laundry and was a bit noisy when in use. The TV was below eye level and was hard to watch was the bed.
Stayed 2 nights in Oct 2022

8/10 Good

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean establishment. Comfy bed. Warm on our stay, good heater. Friendly helpful staff. Found couch in lounge not very comfortable. Close enough to city to walk or use scooters.
Stayed 4 nights in Sep 2022

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean shower leaked over floor
Stayed 2 nights in Sep 2022