Desk, laptop workspace, blackout curtains, soundproofing

Reviews of SureStay Hotel by Best Western Chowchilla Yosemite

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 127 out of 230 reviews" "
Rating 8 - Good. 72 out of 230 reviews" "
Rating 6 - Okay. 22 out of 230 reviews" "
Rating 4 - Poor. 3 out of 230 reviews" "
Rating 2 - Terrible. 6 out of 230 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great we will be back next year!!
Stayed 1 night in May 2024

10/10 Excellent

Shalini, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in May 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms have been very nice. The breakfast was very limited.
Stayed 1 night in May 2024

6/10 Okay

Arshpreet

Stayed 1 night in May 2024

8/10 Good

Benjamin

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good service at check-in. Arrived late and leaving early but beds are comfy and room was clean. All we needed as we passed through.
Stayed 1 night in May 2024

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Roger, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great recommendation on where to eat dinner, staff polite and courteous, can be a bit noisy with traffic,
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from SureStay by Best Western on 10 Mar 2024
Thank you for sharing your feedback. We are glad to hear that your stay with us was exceptional.

8/10 Good

Antonio

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from SureStay Hotel by Best Western on 10 Mar 2024
Thank you!!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from SureStay Hotel by Best Western on 10 Mar 2024
Thank you for your feedback!!

10/10 Excellent

Wojciech

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean 🙂
Stayed 2 nights in Feb 2024
Response from SureStay Hotel by Best Western on 10 Mar 2024
Thank you for sharing your feedback!!

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mike was very helpful with our trip. We had adjustments to make and he accommodated us well. We will be using sure stay again for our business needs.
Stayed 3 nights in Feb 2024
Response from SureStay Hotel by Best Western on 10 Mar 2024
Dear Antionio,Thank you for choosing us for your lodging needs. We are glad that we were able to help you with the adjustments in your trip. Look forward to seeing you again.

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is just an travelers hotel, was clean, customer service was great, breakfast in the morning. quiet didn't hear anything outside. I started planning my trip to stay there, all newly renovated.
Stayed 1 night in Feb 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from SureStay Hotel by Best Western on 10 Mar 2024
Dear Carlos,Thank you for providing your feedback on your recent stay with us.

6/10 Okay

Richard

Response from SureStay Hotel by Best Western on 10 Mar 2024
Thank you for sharing your feedback.

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would do it again
Very good. Your shower gets slippery I almost fell
Stayed 1 night in Dec 2023

4/10 Poor

Darlene

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stay here if you like the smell of Fabuloso
While I get that fabuloso does signify a clean room and clean property, the smell of fabuloso was very overwhelming for my particular taste.
Stayed 1 night in Nov 2023
Response from Surestay Hotel on 6 Dec 2023
Dear Darlene,Thank you for taking the time to provide your feedback. Sorry for any inconvenience.

8/10 Good

Gordon

Business traveller
Liked: Amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2023
Response from Surestay Hotel by Best Western Chowchilla on 6 Dec 2023
Dear Gordon,Thank you for taking the time to provide your feedback. Look forward to seeing you again.Thank you

8/10 Good

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Comfortable and great stay with a reasonable price and convenience for a weekend family event.
Stayed 2 nights in Nov 2023
Response from Surestay Hotel by Best Western Chowchilla on 6 Dec 2023
Dear Raquel,We are delighted to hear that you had a great stay with us. Look forward to seeing you again.

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Surestay Hotel by Best Western Chowchilla on 6 Dec 2023
Thank you

6/10 Okay

Sandra

Stayed 1 night in Nov 2023
Response from Surestay Hotel by Best Western Chowchilla on 6 Dec 2023
Thank you for your feedback.

2/10 Terrible

Brian

Stayed 1 night in Nov 2023
Response from Bianca on 30 Nov 2023
Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfortable, the room was very clean and the continental breakfast had several options. We had a great stay.
Stayed 1 night in Oct 2023
Response from Surestay Hotel by Best Western Chowchilla on 6 Dec 2023
Dear Jeff,Thanks for the great feedback. Glad to hear that you stay with us was perfect. Thank you

8/10 Good

Marilyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About this little hotel
I really wish they would get that pool fixed. I would love to use it otherwise the rooms are exceptionally clean. The staff is Uber professional I always feel welcomed and valued. It might be an inexpensive hotel, but they know a thing or two about customer service which I really appreciate.
Stayed 1 night in Oct 2023
Response from Surestay Hotel by Best Western Chowchilla on 6 Dec 2023
Dear Marilyn,We appreciate you taking the time to provide your opinion. Sorry for any inconvenience the pool may have caused. Great to hear that our staff is doing a great job.Thank you

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was very clean, we had no problems. Looks like it has recently been renovated. Would stay again
Stayed 3 nights in Sep 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Delores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Danae

Stayed 1 night in Sep 2023

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bug bites
Stayed 1 night in Sep 2023
Response from Surestay Hotel on 26 Sept 2023
Dear Mary,Thank you for staying with us. Occasionallywe do have bugs that fly in the room when the door is open, due to being located in an agricultural area, and being in harvest season. Sorry for any inconvenience.

6/10 Okay

Danae

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Mediocre stay
So the room was clean although there were two small bugs in the bathroom.. loud group of people who stayed out side the room next to us in chairs, drinking beers till 10 or later at night. Check in was easy and pleasant, and they were able to accommodate a downstairs room for me. Overall, The nightly price was high and it didn’t meet my expectations. Next time I’m in chowchilla I will stay at the nicer hotel across the highway.
Stayed 1 night in Sep 2023

10/10 Excellent

Steve

Business traveller
Liked: Amenities
The room was clean and fresh. It seemed to have recently been remodled. Check-in was easy. Staff was friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally clean room and all appliances worked. Good value.
Stayed 1 night in Aug 2023

6/10 Okay

Sakshi

Disliked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

Nicola

Stayed 1 night in Aug 2023

8/10 Good

trevor

Liked: Cleanliness, staff & service, room comfort
One night on the road to Yosemite
We had a one night stay on the way to Yosemite. It is ok. Not new. Breakfast had limited selection. Staff was hard to find when we wanted to checkout.
Stayed 1 night in Jul 2023

8/10 Good

Mohsen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room and breakfast. Bummed that the pool was closed. May book again but need to ask about pool beforehand.

8/10 Good

Kristen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great price and very clean. Nice staff, comfortable bed!
Stayed 1 night in Jul 2023
Response from Surestay Hotel Chowchilla on 26 Jul 2023
Dear Kristem,Thank you for taking the time to provide your feedback. Look forward to seeing you again.

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2023
Response from Surestay Hotel Chowchilla on 26 Jul 2023
Dear James,Thank you for taking the time to provide your feed back. Great to hear that you had a wonderful stay with us. Look forward to seeing you again.

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nothing
Stayed 4 nights in Jul 2023
Response from Surestay Hotel Chowchilla on 26 Jul 2023
Dear Joyce,Thank you for your feedback. We are glad you had a great stay with us.

10/10 Excellent

Jose Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Surestay Hotel Chowchilla on 26 Jul 2023
Dear Jose,Thank you for your feedback.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Surestay Hotel Chowchilla on 8 Jul 2023
Dear James,Thank you for taking the time to share your feedback. Look forward to seeing you again.

10/10 Excellent

Nyisha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean !! Check in was easy and the front desk clerk was friendly and funny. The updated room takes you by surprise. No carpet and the bathroom is really clean. The fridge is bigger than most with a fruit and veggie drawer. It also has a microwave! I appreciate the trash bins outside of the room, convenient to throw away takeout and other trash items. I also appreciate the security cameras.
Stayed 1 night in Jul 2023
Response from Surestay Hotel Chowchilla on 8 Jul 2023
Dear Nyisha,We are glad to hear that your check-in was easy and that the front desk clerk was friendly and funny. It's always nice to have a positive experience when arriving at a hotel. The updated room sounds impressive with its lack of carpet and clean bathroom. Thanks for your feedback, and look forward to seeing you again.

6/10 Okay

Salvador

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Surestay Hotel Chowchilla on 8 Jul 2023
Dear Salvador,Thank you for taking the time to share your feedback. Look forward to seeing you again.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Surestay Hotel Chowchilla on 8 Jul 2023
Dear James,Thank you for taking the time to share your feedback. Look forward to seeing you again.

6/10 Okay

Tong

Ok place for one night stay. A bit out of the way partly because of Google map’s somewhat crazy routing. The breakfast was kind of plain continental style and the dining room is tiny. The hotel room was very clean though.
Stayed 1 night in Jun 2023
Response from Surestay Hotel Chowchilla on 30 Jun 2023
Dear Tong,Hello! I'm sorry to hear that your stay was a bit out of the way due to Google Maps' routing. It's always frustrating when technology doesn't cooperate. I'm glad to hear that the hotel room was very clean, though. It's always nice to have a clean and comfortable space to relax in.